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All Journal International Journal of Public Health Science (IJPHS) Professional : Jurnal Komunikasi dan Administrasi Publik COMMED: Jurnal Komunikasi dan Media Jurnal Public Policy Transparansi Jurnal Ilmiah Ilmu Administrasi MIMBAR : Jurnal Penelitian Sosial Dan Politik Jurnal Pengabdian Masyarakat Bumi Raflesia JOPPAS: Journal of Public Policy and Administration Silampari Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Jurnal Manajemen Publik dan Kebijakan Publik (JMPKP) Jurnal Abdimas Serawai Jurnal Dialektika Publik Proceeding of Bengkulu International Conference on Health
Novliza Eka Patrisia
Universitas Muhammadiyah Bengkulu
Religion Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Medicine & Pharmacology Nursing Public Health Social Sciences Other

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INNOVATION DIFFUSION IN HEALTH SERVICES : EVALUATING INDONESIA’S PICK SICK GO HOME HEALTHY’ APPROACH Novliza Eka Patrisia; Hardi Warsono; Kismartini Kismartini; Reni Shinta Dewi
Proceeding B-ICON Vol. 2 No. 1 (2023): Proceeding of The 3rd Bengkulu International Conference on Health (B-ICON 2023)
Publisher : Poltekkes Kemenkes Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33088/bicon.v2i1.185

Abstract

This article aims to describe and qualitatively analyze the diffusion of healthcare service innovations in the "jemput sakit pulang sehat" (homecoming healthy patient pickup) healthcare service in the city of Bengkulu. Drawing from the Diffusion of Innovations theory, this study utilizes one of its elements, knowledge, in conjunction with the Theory of Reasoned Action (TRA) to understand the behavior involved in the delivery and implementation of healthcare services, aimed at enhancing the quality of public services in Bengkulu. This research employs a qualitative descriptive approach, with data sources including interviews, direct field observations, and documentation. The findings of this study highlight the significance of knowledge as the foundation for the diffusion of healthcare service innovations. The results are expected to provide valuable insights for the local government of Bengkulu, particularly the Bengkulu City Health Office, which is responsible for providing healthcare services. Through the dissemination of knowledge among all relevant stakeholders, it is anticipated that they can play their respective roles in innovation diffusion, ultimately leading to the improvement of healthcare service quality through effective and efficient service delivery, with a focus on innovation objectives.
Innovation diffusion in healthcare: evaluating the 'post-treatment' approach in Indonesia Patrisia, Novliza Eka; Warsono, Hardi; Kismartini, Kismartini; Shinta Dewi, Reni
International Journal of Public Health Science (IJPHS) Vol 13, No 3: September 2024
Publisher : Intelektual Pustaka Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijphs.v13i3.23937

Abstract

This article aims to describe and qualitatively analyze the diffusion of innovation in healthcare services, specifically focusing on post-treatment healthcare services in the city of Bengkulu, Indonesia. Based on the innovation diffusion theory and incorporating the theory of reasoned action (TRA), this research explores behavior in the process of organizing and implementing healthcare services to enhance the quality of public services in Bengkulu. The study employs a qualitative descriptive research approach, utilizing data sources such as interviews, direct field observations, and documentation. The results of this study indicate that knowledge serves as the primary foundation in the diffusion of innovation in healthcare services. In the context of post-treatment services, the community lacks knowledge about these services. The findings of this research are expected to provide insights for the local government of Bengkulu, particularly Harapan dan Doa Hospital (RSHD) in Bengkulu, as a healthcare service provider. Through knowledge dissemination among all stakeholders supporting innovation diffusion, each can play their respective roles. Consequently, with knowledge playing a key role in the diffusion of innovation in healthcare services, it is anticipated that it will enhance the quality of healthcare services through effective and efficient service delivery, with a focus on the goals of innovation.
Marketing Politik Pemilukada Cagub Provinsi Bengkulu Tahun 2020 (Studi Pada Pasangan Helmi – Dedi) Eka Patrisia, Novliza; Yuliani, Hafri
Transparansi : Jurnal Ilmiah Ilmu Administrasi Vol. 3 No. 2: Desember 2020
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/transparansi.v3i2.1159

Abstract

This paper is a result of the analysis and observations that the researchers conducted directly and openly. This research was carried out continuously by looking at several aspects related to the promotion of candidates as participants in the 2020 Bengkulu Provincial Election for Cagub. In this case the researchers focused on political marketing used by the number 1 pair, Helmi-Dedi. The research method used is the constructivist paradigm. Based on the results of research on political marketing applied by candidate pairs Helmi -Dedy in the Regional Head Election for the 2018-2023 period using an analysis knife, namely the Political Marketing Theory of Adnan Nursal (Nursal, 2004: 242) has three target groups that can be grouped into three: 1. Direct marketing of political products to potential voters (push political marketing), 2. Marketing of political products through mass media (pull political marketing) and 3. through influential groups, figures or organizations (pass political marketing).
Budaya Organisasi di Kantor Camat Pinang Raya Kabupaten Bengkulu Utara Wilaras, Nadia Endah Wilaras; Novliza Eka Patrisia; Titi Darmi
Jurnal Manajemen Publik dan Kebijakan Publik (JMPKP) Vol. 7 No. 1 (2025): Jurnal Manajemen Publik dan Kebijakan Publik (JMPKP)
Publisher : Program Studi Administrasi Publik Universitas Muhamamdiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jmpkp.v7i1.5116

Abstract

Budaya organisasi merupakan suatu sistem nilai, norma, dan keyakinan yang diterima dan dipahamiisecara bersama olehianggota organisasi sebagai dasar dalam aturan perilaku yang terdapatidalam organisasi tersebut, ipemasalahan sering muncul terutama pada organisasi baru, seperti kecamatan Pinang Raya. Penelitiimenggunakan metodeipenelitian deskriptifikualitatif. Dalam penelitianiini data yangidigunakan adalahiidata primer dan sekunderiyang diperolehimelalui teknik wawancara, iobservasi, idokumentasi. Budaya organisasi yang dimiliki oleh kantor kecamatan Pinang Raya sama dengan bentuk organisasi yang ada pemerinthan seluruh pegawai mengikuti kode etik kepegawaian yang disusun pemerintah. Serta peran pemimpin sangat berpengaruh pada bentuk budaya organisasi terlebih lagi dalam struktur organisasi kantor kecamatan Pinang Raya memiliki satu jabatan yang kosong
Value Inovasi Pelayanan Dukcapil melalui Aplikasi Slawe Patrisia, Novliza Eka; Yuliani, Hafri
JOPPAS: Journal of Public Policy and Administration Silampari Vol. 6 No. 2 (2025): JOPPAS: Journal of Public Policy and Administration Silampari
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/db47ve15

Abstract

This study aims to describe the public value of the Civil Registration Agency (Dukcapil) innovation through the Slawe application in Bengkulu City. Slawe is an innovation in population services, such as ID cards (KTP), family cards (KK), birth certificates, etc. This innovation represents an effort to improve public services undertaken by the Bengkulu City Government to expedite emergency response in Bengkulu City. This study utilizes Mark Moore's theory of public value. The research method used is descriptive qualitative. Informants were selected through purposive sampling and snowball sampling. The results indicate that the population service, in the form of the Slawe application, aligns with the strategic triangle of public value: legitimacy and support, operational capability, and substantive value. In conclusion, the application's implementation has been supported by strong legitimacy in the form of regulations regarding application use, specifically mayoral rules, and positive public trust. Adequate human resources, technology, and financial resources support operational capability. This service's substantial value is helpful in emergency management and has economic, socio-cultural, political, educational, and ecological value.   Keywords: Slawe Application, e-Government, Service Innovation, Public Value, Digital Public.
Co-Authors Astri Dwi S Astri Dwi S Delly Eva Oktarianti Haifa Wahyu Hardi Warsono Hardi Warsono Kismartini Kismartini Kismartini Kismartini Lillah Apriana Lina, Liza Fitri Linda Safitra Pandri Sugito Rekho Adriadi Reni Shinta Dewi Reni Shinta Dewi Rizky Faizal Anwar Rizky Syafputra SAFITRA, LINDA Shinta Dewi, Reni Sri Indarti Titi Darmi Wahyu, Haifa Wilaras, Nadia Endah Wilaras Yuliani, Hafri