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All Journal EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Jurnal Ilmiah Raflesia Akuntansi Jurnal Fokus Manajemen Jurnal Multidisiplin Dehasen (MUDE) Jurnal Akuntansi, Manajemen dan Bisnis Digital Jurnal Dehasen Untuk Negeri Jurnal Akuntansi, Bisnis dan Ekonomi Indonesia (JABEI) Jurnal Ekonomi, Manajemen, Bisnis dan Akuntansi Review Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Journal of Indonesian Management
Abdul Rahman
Universitas Dehasen Bengkulu
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Analysis Of Community Satisfaction Index At The Office Of Religious Affairs Lubuk Sandi District Seluma District Vita Purnama Sari; Sulisti Afriani; Abdul Rahman
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 2 No. 2 (2021): APRIL
Publisher : Penerbit Jurnal Indonesia

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Abstract

The aim of this study is to determine the analysis of Community Satisfaction Index at Religious Affairs Office, Lubuk Sandi Sub-District, Seluma Regency. The analytical method used is Community Satisfaction Survey (IKM) based on the Regulation of the Minister of Administrative and Bureaucratic Reform of Republic of Indonesia Number 14 of 2017 with 9 indicators, namely requirements, procedures, completion time, costs / tariffs, product specifications for service types, executive competence, implementing behavior, facilities and infrastructure, handling complaints, suggestions and inputs. Based on the Analysis of the Community Satisfaction Index at Religious Affairs Office, Lubuk Sandi Sub- District, Seluma Regency, the results obtained from Community Satisfaction Survey for public services at Religious Affairs Office in Lubuk Sandi Sub-District, Seluma Regency is 79 with B quality service or Good criteria because it lies in interval values of 76.61 - 88.30. The lowest satisfaction value is at time of completion service with an average value of 2.89 with a poor rating because it lies in the interval value 2.60 - 3.064 Meanwhile, the element of implementing behavior is the element that gets the highest average score, namely 3.34 with good criteria.
The Relationship Of Brand Image And Product Quality With Consumer Behavior In Buying Lifebuoy Soap At Zan Mart Manna Shop, Bengkulu Selatan Heri Yeni Susanti; Ahmad Soleh; Abdul Rahman
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 2 No. 2 (2021): APRIL
Publisher : Penerbit Jurnal Indonesia

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Abstract

The purpose of this study is to determine a correlation between brand image and product quality with consumer behavior in buying lifebuoy soap at Toko Zan Mart Manna of South Bengkulu. The sample in this study was 50 people who bought lifebuoy soap and sampling technique used is accidental sampling technique. Data collection methods by using questionnaire and analytical methods used are Spearman rank correlation and hypothesis testing. Brand image has a strong correlation with consumer behavior in buying Lifebuoy Soap at Toko Zan Mart Manna of South Bengkulu with a correlation value of 0.655, meaning that the higher of brand image perceived by consumers, the higher consumer behavior in buying Lifebuoy Soap at Toko Zan Mart Manna of South Bengkulu. This result is strengthened by the results of the hypothesis test that t count is greater than t table (6.005 > 1.677). This means that brand image has a significant correlation with consumer behavior in buying Lifebuoy Soap. Spearman rank correlation for the relationship of product quality with Consumer Behavior Buying Lifebuoy Soap at Toko Zan Mart Manna of South Bengkulu has a very strong correlation with value of 0.863, this means that the more quality of lifebuoy soap products, the higher the Consumer Behavior in Buying Lifebuoy Soap. This is reinforced by the results of the hypothesis test that t count is greater than t table (11,840 > 1,677). This means that product quality has a significant correlation with consumer behavior in buying Lifebuoy Soap at Toko Zan Mart Manna of South Bengkulu.
The Effect of Training and Motivation on ASN Performance in the Protocol Section of the General Bureau of the Bengkulu Province Secretariat Harsen Jenizar; Karona Cahya Susena; Abdul Rahman
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 2 No. 3 (2021): JULI
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emak.v2i3.98

Abstract

The purpose of this study was to determine the effect of training and motivation on the performance of ASN in the Protocol Section of the General Bureau of the Bengkulu Province Secretariat. This study uses quantitative research, quantitative research is a process of finding knowledge that uses data in the form of numbers as a tool to analyze information about what you want to know. The value of the coefficient of determination or R square is 0.677. So the value of the coefficient of determination is 0.677 or equal to 67.7% This number means that the motivation variable (XI) and leadership (X2) simultaneously (together) affect the performance variable (Y) of 67.7%. While the rest (100% - 67.7% = 32.3%) is influenced by other variables outside this regression equation or variables not examined. This proves that the influence of motivation and leadership on performance in this study is quite large.
Analysis of the Quality of the Registration Services of Haji Travelers in the Office of the Ministry of Religion, Bengkulu City Aldi Syafitra Anwari; Sulisti Apriani; Abdul Rahman
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 2 No. 4 (2021): OKTOBER
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emak.v2i4.181

Abstract

The purpose of this study was to analyze the quality of service for the registration of pilgrims at the Office of the Ministry of Religion of the City of Bengkulu, Permenpan RB Number 14 of 2017. The sampling method was used by simple random sampling with a sample size of 100 pilgrims who registered for the pilgrimage. The method of analysis in this research is qualitative and quantitative analysis based on Permenpan RB Number 14 of 2017. The results of the study show that the quality of the Hajj pilgrims 'registration service in the PHU Section of the Office of the Ministry of Religion of Bengkulu City with the criteria of "Good" is indicated by the average value of the respondents' perceptions of 3.3011 in the interval 3.0644-3.532. The value of the Community Satisfaction Survey (SKM) was 3.2681 in the interval 3.0644-3.532, as well as the value of SKM after conversion of 81.7025 in the interval 76.61-88.30 with the criteria "Good (B)". Among the 9 indicators of service quality, the highest value is in the first indicator, namely costs/tariffs with an average value of 4.00 in the 3.5324-4.00 interval and SKM after being converted at 100.00 is at the interval of 88.31-100,000 with the criteria "Very Good (A)". While the lowest average value on the indicator for handling complaints complaints with an average value of 2.94 is in the 2.60-3.064 interval and SKM after being converted is 73.50 in the interval 65.00-76.60 with the criteria "Not Good. (C) ".
An Analysis of Service Quality Towards Customer Satisfaction Using Importance Performance Analysis (IPA) Method Dhea Arghisa; Sulisti Afriani; Abdul Rahman
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 2 No. 4 (2021): OKTOBER
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emak.v2i4.188

Abstract

The purpose of this study was to measure the level of service satisfaction provided by Bank Bengkulu Sub-Branch Ipuh to customers, determine the dimensions of service expected by customers (expected) and those received by customers (perceive) and examine the difference (gap) between service quality expected by customers. customers with the quality of service received by customers. This research is a type of descriptive research with a quantitative approach. Descriptive research is research that leads to the disclosure of a problem or situation as it is and reveals an existing fact, although sometimes interpretation or analysis is given. Based on the results of the calculation of the Customer Satisfaction Index (IKP) Bank Bengkulu Ipuh Sub-Branch obtained a total service satisfaction score of 64.64 which is included in the quite satisfactory category. There are 5 dimensions of service quality tested, there is 1 dimension with a satisfactory assessment, namely the dimension of physical evidence (69,76). While the other 4 dimensions, namely reliability (63.20), responsiveness (65.12), assurance (63.04) and empathy (62.40) each received a satisfactory rating. Based on these results, it can be concluded that the level of service quality of Bank Bengkulu Sub-Branch Ipuh is considered satisfactory according to customers of Bank Bengkulu Sub-Branch Ipuh.
Analysis Of Stock Control Of Raw Materials Of Dzohir Noodles In Bengkulu Monika Ahmelia; Herlin Herlin; Abdul Rahman
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 3 No. 1 (2022): Januari
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emak.v3i1.370

Abstract

This study aims to analyze the stock inventory control of Mie Dzohir's raw materials in Bengkulu. The analytical method used is Economic Order Quantity (EOQ), Reorder Point (ROP), Total Inventory Cost (TIC) and Safety Stock (SS). The results showed that to meet the raw material needs of 91,375 kg during the research period, from January 2020 to December 2020 (12 months), the number of economical purchases/EOQ of wheat flour raw materials that had to be made by the Mie Dzohir factory in Bengkulu was as much as 5,372 kg for each order with a purchase frequency of 17 times for a period from January 2020 to December 2020. Reorders or reorder points (ROP) can also be determined, namely reordering should be done when 345 kg of inventory is in warehouse, with a lead time of 1 days so as not to hamper the company's production process. The total inventory cost (TIC) can also be determined, namely the total cost of raw material inventory of Rp. 3.572.188, - therefore, it can save on inventory costs of Rp. 1.051.697,- .Safety stock (SS) of 95 kg which must be in the warehouse, this is intended therefore, there is no shortage of wheat flour raw materials if there is a delay in the delivery of raw materials.
Relationship Of Role Conflict And Stress With Performance Of Employees At Seluma Timur District Police Office Seluma Regency Ngatimin Ngatimin; Ahmad Soleh; Abdul Rahman
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 3 No. 1 (2022): Januari
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emak.v3i1.411

Abstract

The purpose of this study was to determine the effect of motivation and job satisfaction simultaneously on employee productivity at PT. Four Lawang Agro Perkasa in Empat Lawang Regency. The sample in this study were employees at PT. Four Lawang Agro Perkasa as many as 35 people. Collecting data using a questionnaire and the analytical method used is multiple linear regression, determination test and hypothesis testing. The results of the regression analysis show Y = 1.501 + 0.380X1 + 0.603 X2 + 5.900 this describes a positive regression direction, meaning that there is a positive influence between X1 (motivation) and X2 (job satisfaction) on work productivity (Y). Means that if the variables of motivation and job satisfaction increase, it will increase work productivity. The value of the coefficient of determination is 0.590. This means that X1 (motivation) and X2 (job satisfaction) affect work productivity (Y) by 59% while the remaining 41% is influenced by other variables not examined in this study. The test results for the X1 variable (motivation) show the tcount value is greater than ttable at 2,424 > 1,693 and a significance value of 0.021 < 0.05. Because tcount > ttable and the significance value is less than 0.05, then H0 is rejected and Ha is accepted. This means that X1 (motivation) has a significant influence on work productivity (Y) of employees at PT. Four Lawang Agro Perkasa in Empat Lawang Regency. The test results for the X2 variable (job satisfaction) show the tcount value is greater than ttable at 3.258 > 1.693 and a significance value of 0.003 <0.05. Because tcount > ttable and the significance value is less than 0.05, H0 is rejected and Ha is accepted. This means that X2 (job satisfaction) has a significant effect on work productivity (Y) of employees at PT. Four Lawang Agro Perkasa in Empat Lawang Regency. The value of Fcount > Ftable (22,986 > 3,29) with a significant value of 0.000 < 0.05 indicates that simultaneously X1 (motivation) and X2 (job satisfaction) have a significant effect on work productivity (Y) of employees at PT. Four Lawang Agro Perkasa in Empat Lawang Regency.
A Community Satisfaction Index on Health Services in Siti Aisah Hospital of Lubuk Linggau Kardila Kardila; Sri Handayani; Abdul Rahman
Journal of Indonesian Management Vol. 1 No. 2 (2021): June
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v1i2.124

Abstract

This study aims to determine the index of community satisfaction in health services in Siti Aisyah Hospital of Lubuk Linggau. The analytical method used is the Community Satisfaction Index (CSI) with 9 service elements in accordance with The Minister of State Apparatus Empowerment Regulation and Bureaucratic Reform No. 14 of 2017. The sample in this study amounted to 80 respondents. The results showed that service satisfaction in Siti Aisyah Hospital of Lubuk Linggau was good, it could be seen that the high of the Community Satisfaction Index score was 82,672 which included in the service quality category was "B", which means the service quality was good of the nine service elements used. Cost/tariff is the service element with the highest index value with a CSI value of 3.53 with a CSI conversion value of 88.13 with a good performance category. While the element with the lowest index value is the behavior of the implementer with an IKM value of and low indicator with an average value of 3.06, the CSI conversion value of 76.56 is found in the behavior of the implementer with a good category.
The Influence of Leadership, Motivation and Work Environment on Employee Performance at the Regional Inspectorate of Kaur Regency Putri Madalena; Eska Prima Monique Damarsiwi; Abdul Rahman
Journal of Indonesian Management Vol. 1 No. 2 (2021): June
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v1i2.139

Abstract

The purpose of this study is to determine the influence of leadership, motivation and work environment on employee performance at the Regional Inspectorate of Kaur Regency. The sample in this study was 31 civil servants at the Regional Inspectorate of Kaur Regency. The data collection used a questionnaire and the analytical methods used were multiple linear regression, determination test and hypothesis testing. The multiple regression results show the equation Y = 0.678+0.287X1+0.373 X2+0.354X3, The result of regression direction is positive so it means that the variables of leadership, motivation and work environment will also increase. The value of the coefficient of determination is 0.640. This means that X1 (leadership), X2 (motivation), X3 (work environment) has a contribution to performance (Y) of 64% while the remaining 36% is influenced by other variables not examined in this study. Overall, the results of the t test have a significant value less than 0.05, so it can be interpreted that X1 (leadership), X2 (motivation), X3 (work environment) have a significant influence on performance (Y) partially or individually. The results of the F test have a significance value of 0.000 < 0.05. Because the significance level below 0.05 indicates that together X1 (leadership), X2 (motivation), X3 (work environment) have a significant influence on performance (Y).
The Factors Affecting Performance of Employee at the Semidang Alas Maras Sub-District Office Seluma Regency Sekuan Efendi; Ida Angriani; Abdul Rahman
Journal of Indonesian Management Vol. 1 No. 4 (2021): December
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v1i4.330

Abstract

This research is an article that raises the performance of employees. In this study, it focuses more on what factors affect employee performance at the Semidang Alas Maras Sub-district Office, Seluma Regency, especially for individual factors, psychological factors and organizational factors. The research method uses quantitative methods and data analysis with multiple linear regression test with SPSS for windows version 23 application. The results of data processing prove that there is a significant influence for individual factors, psychological factors and organizational factors on the performance of the employees of the Semidang Alas Maras Subdistrict Office, Seluma Regency. The effect on the performance of the employees of the Semidang Alas Maras Sub-district Office, Seluma Regency, is seen from the beta coefficient value, namely the psychological factor has a standard beta coefficient value of 0.201, then followed by organizational factors which have a standard coefficient value of beta 0.129 while for individual factors has a standard coefficient value of beta 0.074 . From the analysis of the data produced, it can be concluded that psychological factors are the dominant factors that have the greatest influence on the tendency of employee performance at the Semidang Alas Maras Subdistrict Office, Seluma Regency.
Co-Authors Adhitya Al Fikri Ahmad Soleh Aisyah putri utami Aji Sudarsono Aldi Syafitra Anwari Annisa Rahma Damarsiwi, Eska Prima Monique Desti Hendayani Dewi Harwini Dhea Arghisa Eko Satrea Ade Putra Elkana Perangin Angin Elsi Apriliani Engki Yovanda Evi Harlinda Fanda Bahari Haqil Rajaliu Harsen Jenizar Heri Yeni Susanti Herlin Herlin Herwin Susanto Hidayah, Nenden Restu Hilen Albert Ida Anggriani Ida Nur Safitri Kardila Kardila Karona Cahya Susena Kiemas Kurniawan Leza Kurniati Likhatus Sakdah Lisi Rahmadayanti M. Ramandika Okta Merri Anitasari Miki Asrayani Monika Ahmelia Muhammad Roky Pratama Neri Susanti Ngatimin Ngatimin Nia Indriasari Oni Yulianti Putri Madalena Rika Wulandari Rita Resmaini Sekuan Efendi Selly Marselina Selvia Depita Sari Siswanto Siswanto Siti Hanila Sri Handayani Sulisti Afriani Tania Hasibuan Tinsi Afriani Vita Purnama Sari Wagini Wedo Handika Saputra Wijaya, Ermy Windiana Hastuti Yun Fitriano Yuni Widiyanti Zulkarnain