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All Journal Jurnal Matematika Statistika Jurnal Sains Dasar CAUCHY: Jurnal Matematika Murni dan Aplikasi Gamatika JAIS (Journal of Applied Intelligent System) International Journal of Artificial Intelligence Research APOTEMA : Jurnal Program Studi Pendidikan Matematika Jurnal Matematika: MANTIK Indonesian Journal of Applied Statistics BAREKENG: Jurnal Ilmu Matematika dan Terapan Sainmatika: Jurnal Ilmiah Matematika dan Ilmu Pengetahuan Alam Variance : Journal of Statistics and Its Applications Jurnal Statistika dan Aplikasinya Jambura Journal of Biomathematics (JJBM) Tensor: Pure and Applied Mathematics Journal MOVE: Journal of Community Service and Engagement Jurnal Eurekamatika MATHunesa: Jurnal Ilmiah Matematika Pakem : Jurnal Pengabdian Kepada Masyarakat Pattimura International Journal of Mathematics (PIJMath) JUSTE (Journal of Science and Technology) Jurnal Matematika Integratif Parameter: Jurnal Matematika, Statistika dan Terapannya Indonesian Journal of Computational and Applied Mathematics
Yopi Andry Lesnussa
Jurusan Matematika Universitas Pattimura
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Journal : Indonesian Journal of Applied Statistics

 1 
Structural Equation Modeling (SEM) untuk Mengukur Pengaruh Pelayanan, Harga, dan Keselamatan terhadap Tingkat Kepuasan Pengguna Jasa Angkutan Umum Selama Pandemi Covid-19 di Kota Ambon Zakheus Putlely; Yopi Andry Lesnussa; Abraham Z Wattimena; Muhammad Yahya Matdoan
Indonesian Journal of Applied Statistics Vol 4, No 1 (2021)
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.13057/ijas.v4i1.45784

Abstract

Structural Equation Modeling (SEM) is a statistical analysis technique used to build and test statistical models in the form of causal models. Large-Scale Social Restrictions (PSBB) are government policies to break the chain of spreading the corona virus (Covid-19). This policy certainly has an impact on drivers of public transport services. This research shows that the passengers are very satisfied with the travel safety factor. Meanwhile, service factors and passenger public transport fares are in the satisfied category. Furthermore, the variable service quality (MP), the price of public transportation (H), and passenger safety (KP) have an influence on passenger satisfaction. Because the t-value is greater than 1.96 (for the real level of 5%). The influence of service quality, price and safety variables on passenger satisfaction is 78.1%, the remaining 21.9% is influenced by other variables outside the research.Keywords: covid-19, structural equation modeling, satisfaction.
Co-Authors Abdul Malik Balami Abraham Z Wattimena Abraham Z. Wattimena Abraham Zakaria Wattimena Abraham Zakharia Wattimena Abrahams, H. Apituley, Fredrylo Alberth Noel Joddy Astrid A Titahena Astrid G. Heumasse Aulele, Salmon Notje Batkunde, Harmanus Beay, Lazarus Kalvein C. G. Mustamu Charlita Fhilya Chrisani Waas Citra Fathia Palembang D Patty D. L. Rahakbauw Damani, Nur Mila Dewi Ls Djaelani, Eka Desi Kirana E R Persulessy E. R. Persulessy Elvinus P. Persulessy Endro Risamasu F. Kondo Lembang Fauzan Samallo Fhilya, Charlitta Filiany S. Tutupary H. Kelian H. Lellolsima H. W. M. Patty Hayoto, Sasmita Hernita, Hernita Hukubun, V Idah, Mus Rika Ilwaru, Venn Y. I. Ilwaru, Venn Yan Ishak Jaariyah, Muhidin Jefri Esna Thomas Radjabaycolle Johan Bruiyf Bension Julianty Madiuw Lakotany, Jemsry E. Larubun, Swine Enggelina Latumeten, Ralf Leleury, Zeth A. Lewaherilla, Norisca Lexy Jansen Sinay Lexy Janzen Sinay, Lexy Janzen Lusye Bakarbessy M. S. Noya Van Delsen M. W. Talakua M. W. Talakua Madiuw, Julianty Maloky, Jessica Kezia Marsudi Marsudi Matdoan, M Y Mozart W. Talakua Muhammad Y. Matdoan Muhammad Yahya Matdoan Muhammad Yahya Matdoan Munahaji Lukaraja Mus Rika Idah Nanang Ondi Natasian, Nehemia Trianto Noya van Delsen, Marlon S. Noya van Delzen, Marlon Stivo Nurhidayah Nurhidayah Ojo, Mayowa Micheal Ondi, Nanang Papalia, Anita Patty, Dyana Patty, Henry Willyam Michel Persulessy, Elvinus R. Peter, Olumuyiwa James Pokar, Esteria R. J. Djami Rahakbauw, Dorteus L. RAHAKBAUW, DORTEUS LODEWYIK Rahangmetan, Keizya Rijoly, Monalisa E Rijoly, Monalisa E. Rijoly, Monalissa E Ronald John Djami Rukua, Abdul Wahid Rumalowak, Diana Rumaropen, Teodora Jessical Rumata, Umi Sari Rumfot, Rindyani Rumlawang, F Y Rumlawang, Francis Y RUMLAWANG, FRANCIS YUNITO Sahusilawane, Maria Engeline Saija, Maryone Salamahu, Leberima Sapulette, Nona Tjie Set Sasake Sinay, Lexy Jansen Stevanny Tamaela Subchan Subchan Sumah, Tesa Tahalea, Sylvert Prian Talakua, Mozart W. Talakua, Mozart Winston Tamaela, Stevanny Tentua, Jesica Tomasouw, Berni Pebo Tomasouw, Berny Pebo Tuanaya, Adis Harni Venn Y.I. Ilwaru Vynska Amalia Permadi Waas, Rethalina Warong, Maria Marlein Wattimena, Abraham Zacaria Wattimury, Welminci W Yulia S. Kakisina Zakheus Putlely Zeth Arthur Leleury, Zeth Arthur