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All Journal Journal of Public Policy and Management Review Gema Publica : Jurnal Manajemen dan Kebijakan Publik

Nina Widowati

Jurusan Administrasi Publik

Author-ID : 3091983

Arts Humanities Economics, Econometrics & Finance

Published : 26 Documents Claim Missing Document

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KUALITAS PELAYANAN KESEHATAN DI PUSKESMAS ROWOSARI KECAMATAN TEMBALANG KOTA SEMARANG Sella Safriana Geby; Nina Widowati; Dyah Hariani
Journal of Public Policy and Management Review Volume 2, Nomor 2, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Health is one of the most important element of quality of life in national development to realize the whole Indonesian people. Rowosari health center is organization that provides health care for its people. This study aims to find out and get a clear picture about the quality of services provided by Public Health Care of Rowosari. This study used a qualitative descriptive type, to mind than 8 dimension service. The results showed that the quality of health services at the health center Public Health Care of Rowosari District Tembalang less good, it is proved from the result of the interview which showed that dimension tangibes, reliability and empathy has not been going well and inadequate. To improve the service, the health service center in Rowosari have to repair the building and add some seats in the waiting room for the patients. Employee must also provide 3 S (smile, great, greetings) to patients from the beginning of opening service until done.

IMPLEMENTASI KEBIJAKAN PENGGUNAAN DANA BANTUAN OPERASIONAL SEKOLAH DI KOTA SEMARANG (STUDI KASUS DI SEKOLAH MENENGAH PERTAMA NEGERI SEMARANG SELATAN TAHUN 2011) Rosihan Widi Nugroho; Nina Widowati; Rihandoyo Rihandoyo
Journal of Public Policy and Management Review Volume 2, Nomor 1, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Analyzing the Implementation of Bantuan Operasional Sekolah or School Operational Fund and the Public’s Interests in Free Basic Education. The Government of the Republic of Indonesia has recently issued an educational policy, the so-called Bantuan Operasional Sekolah known as BOS or School Operational Fund. This article presents the results of a descriptive study on the implementation of the School Operational Fund in the regency of Gunung Mas, Central Java. The data were obtained through survey on the spot, document analysis, and interviews. The results show that School Operational Fund has increased the interest of the public to send their children to primary schools. This has been indicated by the results of the interviews with a number of school principals and students’ parents (guardians) in the area. However, the interest to send children to primary schools was more significant than that to junior high schools.

FAKTOR-FAKTOR YANG MEMPENGARUHI IMPLEMENTASI KEBIJAKAN PENGELOLAAN SAMPAH BERBASIS MASYARAKAT PADA DINAS KEBERSIHAN DAN PERTAMANAN KOTA SEMARANG (SOLUSI PENGURANGAN TIMBUNAN SAMPAH DI TPA JATI BARANG) Hree Galung Wisesa; Zaenal Hidayat; Nina Widowati
Journal of Public Policy and Management Review Volume 2, Nomor 3, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Community based solid waste management program is an effort that is used by the central and local governments. While the department of cleaning and parks Semarang to tackle a pile of garbage and landfill almost overload teak semarang goods, it has another purpose is to empower people to do the trash with the 3R / 3M.Waste management Semarang current applied to create community-based waste management system consisting of a waste management and waste banks aimed at reducing the volume of waste going into landfill Teak Goods.If there are obstacles and support the task of the government and all actors contained in this community-based waste management can better utilize the support to cover the obstacles that occur.

ANALISIS KUALITAS PELAYANAN AKTA KELAHIRAN GRATIS (BEBAS BEA) DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN KLATEN Dina Aprita Sari; Nina Widowati; Aloysius Rengga
Journal of Public Policy and Management Review Volume 3, Nomor 1, Tahun 2014
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

In deal with a public demand of an excellent public service, it becomes a challenge for the Department of Population and Civil Registry of District Klaten in order to create a service quality in accordance with public expectations. Through this study, the researcher wanted to analyze the quality of free birth certificate services that available in Department of Population and Civil Registry of District Klaten. The dimensions of service quality that will be investigated are tangible dimension, reliability dimension, responsiveness dimension, assurance dimension, and empathy dimension. Based on the research that has been done, it can be seen that the service quality of free birth certificate in the Department of Population and Civil Registry of District Klaten is not optimal or unsatisfactory. The problems are found in the dimensions of reliability, responsiveness, and assurance. In connection with the service quality that has not been optimal, it is necessary to do improvement to the problems that found in every dimension.

ANALISIS KUALITAS PELAYANAN KESEHATAN PADA PUSAT KESEHATAN MASYARAKAT (PUSKESMAS) PADANGSARI, BANYUMANIK, SEMARANG Noviana Anjani Perwitasari; Nina Widowati; Susi Sulandari
Journal of Public Policy and Management Review Volume 2, Nomor 2, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Health center represent one of the public organization structure giving service in health area to common society that is Social Health Center. Health center is a health facility assigned to deal with the issue for public health in sub district. This study aims to find out and get a clear picture about the quality of services provided by Public Health Care of Padangsari. Type used is descriptive qualitative view of the five dimensions of service.the results showed of the five dimensions of health care quality assessment showed value unfavorable. It is evident from the results of the ynterviews show that the dimension. To inprove the quality of health care, public health centers should consider Padangsari service user satisfaction.

Analisis Kinerja Organisasi Seksi Pendapatan Lain-Lain Dinas Pendapatan Pengelolaan Keuangan dan Aset Daerah Kabupaten Pemalang (Studi Pelaksanaan Pengalihan Kebijakan PBB-P2) Riska Rahmawati; Nina Widowati; Maesaroh Maesaroh
Journal of Public Policy and Management Review Volume 3, Nomor 2, Tahun 2014
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

In deal with the society demand of first-rate public service, it becomes an individual challenge to Other Income Section of Management Income of Finance and Region Asset Department (DPPKAD) District Pemalang in giving the service of land and building tax of rural and urban (PBB-P2). Through this research, the researcher wants to analysis the organization performance of other income section in associated with the existence of diversion PBB policy from central to region. The research phenomenon which is observed in this research is organization performance dimensions, which are dimension of productivity, dimension of orientation service quality of customer, dimension of responsivity, dimension of responsibility, and dimension of accountability. IIn based of the research that has been done, it can be known that the performance of other income section DPPKAD District Pemalang has not been optimal yet or good enough. This can be seen from some organization performance section that is still obstructed, including dimension of productivity, dimension of orientation service quality to customer, dimension of responsibility, and dimension of accountability. It is because the amount of workers is not appropriate with the work load that has to be accomplished. But it also there is no information board inside the service room that makes the organization lacks of giving the clarity to the society. The other dimension which is dimension of responsivity has got the good valuation. This aims to increase the performance of other income section in order to receive the new tasks that are related with diversion of PBB policy that can be more optimal and impacts on giving the first-rate service to society.

Co-Authors Aloysius Rengga Andriyani Perwita Kusuma Arcaya Yudha Ari Subowo Aryan Prasetyawan Dewi Rostyaningsih Dina Aprita Sari Dyah Hariani Elia Noor Muflikhah Hagianto Adiatma Hanitasari Susilowati Hartuti Purnaweni Herbasuki Nurcahyanto Hree Galung Wisesa Idham Hadiguna Indah Permatasari Lailatul Istiqomah Dewi Maesaroh Maesaroh Maria Mega Ayu Novrilia Noviana Anjani Perwitasari Orin Riana Pranesia Kurniawati R. Slamet Santoso Rihandoyo Rihandoyo Riska Rahmawati Rosihan Widi Nugroho Sella Safriana Geby Sigit Pramugi Susi Sulandari Taufik Agustian Wijanarko Wijanarko Yudha Adjie Brata Yusi Ika Merlin Zaenal Hidayat Zulfirman Siregar

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