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All Journal Journal of Public Policy and Management Review Gema Publica : Jurnal Manajemen dan Kebijakan Publik

Nina Widowati

Jurusan Administrasi Publik

Author-ID : 3091983

Arts Humanities Economics, Econometrics & Finance

Published : 26 Documents Claim Missing Document

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PENERAPAN BUDAYA ORGANISASI (STUDI KASUS PADA PT BANK RAKYAT INDONESIA (PERSERO) TBK CABANG DAGO BANDUNG) Arcaya Yudha; Herbasuki Nurcahyanto; Nina Widowati
Journal of Public Policy and Management Review Volume 2, Nomor 3, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

BRI Branch Dago Office is the only one that has a priority service functions branch office in Bandung that operate under the supervision of the Office of the BRI Bandung. Branch office is a BRI branch office that implement functions to raise funds from the public in the form of savings and channel them to the public in the form of credit and or other forms in order to improve the living standard of the people, which is responsible to the Regional Office. This study aims to identify and analyze models of organizational culture and the implementation of organizational culture values in PT. Bank Rakyat Indonesia branch Dago Bandung so as to know what needs to be repaired and maintained. Model of organizational culture and the implementation of the cultural values of the organization are identified and analyzed from the organizational structure, human resource management policies, integrity, professionalism, customer satisfaction, exemplary and respect for human resource. In this study, researchers used a purposive technique. Data collection method used is in-depth interviews and documentation techniques. This study shows that the model of organizational culture and the implementation of organizational culture values indicate there is still a problem in terms of integrity and professionalism, integrity is still considered less value because of the work period is too short for contract workers, so that the organizational culture is not well understood by contract workers who are at the forefront of service. professionalism that most of the cutting edge services are contract workers who were given a short training, a result is they lack an understanding of the products of the Bank Rakyat Indonesia branch Dago

STUDI TENTANG KINERJA PANITIA PEMBINA KESELAMATAN DAN KESEHATAN KERJA DI PT. PLN (PERSERO) AREA PELAYANAN DAN JARINGAN KUDUS Hagianto Adiatma; Susi Sulandari; Nina Widowati
Journal of Public Policy and Management Review Volume 3, Nomor 4, Tahun 2014
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Study about performance the committee of the occupational safety and health (P2K3) effected by human resources that are within the occupational safety and health (K3) have a double job, any members who are in majority of P2K3 is not an expert in the field of K3. Lack of motivation of employees, and lack of motivation which is given by leader to the employee. This research was conducted using qualitative research methods are purely descriptive. Focus of research location on the PT. PLN (Persero) APJ Kudus. Selection of informants is done using a purposive sampling. To test the quality of the data used the technique of triangulation. Phenomena that affect organizational performance is measured through the dimensions of organizational performance according to Sudarmanto (2009: 13) by looking at the dimensions of productivity, quality, timeliness, resources management, and cost. As for looking at factors that affect organizational performance using the theory of Keith Davis of Mangkunegara (2006: 13) as seen from the factor of ability and motivation factors. Performance of the committee of occupational safety and health (P2K3) has not been optimal which is viewed of the dimensions of productivity, the quality, punctuality, the management of resources, and charges.The factors that influences the performance of an organization that is the lack of the ability of human resources in the field of occupational safety and health, and lack of motivation given by leader. Recommendations given that is, ( 1 ) held socialization about the importance of K3 in a company so employees aprovident about the importance of occupational safety and health; ( 2 ) providing education and training to an employee about occupational safety and health ; ( 3 ) the committee of occupational safety and health (P2K3) supposed to be filled by people who are completely proficient in the occupational safety and health ; and ( 4 ) the maintenance and observation and equipment to work safety and health.

ANALISIS HUBUNGAN KEDISIPLINAN DAN KEPEMIMPINAN TERHADAP KINERJA PEGAWAI DALAM UPAYA PENINGKATAN KINERJA ORGANISASI BADAN PERTANAHAN NASIONAL KANTOR WILAYAH PROVINSI JAWA TENGAH Idham Hadiguna; Nina Widowati; Susi Sulandari
Journal of Public Policy and Management Review Volume 3, Nomor 1, Tahun 2014
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

This study aims to describe the performance of the National Land Agency Of Central Java Province and to know the corelations of discpline and leadership to employee performance in an effort to improve organizatinal in National Land Agency Of Central Java Province. Locus were used in this research is National Land Agency Of Central Java Province. This research uses quanitative research methods are purely eexplanation. The respondents in this study consists of 44 (fourty four) employees National Land Agency Of Central Java Province.Based on the research results show that the performance of the National Land Agency Of Central Java Province can be categorized good. Either even though there is still some indicators assessed less optimally. Aspects that affect optimally performance of National Land Agency Of Central Java Province which aspects of discipline and leadership aspects.Conclusions in this study was the overall performance of the National Land Agency Of Central Java Province was good, and the aspect of the discipline and leadership indeed affect National Land Agency Of Central Java Province.Based on the conclusions, researchers recommended National Land Agency Of Central Java Province to fix indicators is still less than optimalso that more optimal performance can be achieved.

Analisis Kinerja Pegawai di Dinas Pengelolaan Keuangan dan Aset Daerah Kota Semarang (Studi Kasus Bidang Aset Daerah) Maria Mega Ayu Novrilia; Nina Widowati; Dyah Hariani
Journal of Public Policy and Management Review Volume 3, Nomor 2, Tahun 2014
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Performance is a resource management organization to achieve organizational goals. Good employee performance will directly affect the performance of the institution, and to improve employee performance certainly is a time consuming task and lengthy process.Department of Finance and Asset Management Semarang City or better known DPKAD Semarang, a new organization is the incorporation of Semarang Regional Revenue Office (Receipt) to Semarang Regional Secretariat Finance Department should have an employee who has a good performance in order to achieve the objectives established organizations , in this case remains that the goal ultimately is to provide a better public service again.Performance of employees in the Department of Finance and Asset Management Areas (DPKAD) Semarang is said not maximized because based on the dimensions that are used to analyze many problems. The dimensions that hinder the performance of employees in the Department of Finance and Asset Management Areas (DPKAD) Semarang is the quality of work, quantity of work, the use of time in work, and initiatives.

ANALISIS KUALITAS PELAYANAN PENGUJIAN KENDARAAN BERMOTOR DI KABUPATEN TEGAL (DI LIHAT DARI IKM) Lailatul Istiqomah Dewi; Nina Widowati; Aloysius Rengga
Journal of Public Policy and Management Review Volume 2, Nomor 2, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

The test vehicle is a vehicle assigned to address safety issues in the field of public transport safety concerns for users at both the regional and national level. This study aims to identify and menganilisis quality of services performed by the Department of Transportation, Communication and Information Tegal regency. Type used is descriptive qualitative, by using reference measurements on basis of the satisfaction indext KEP MENPAN No.63/7/2003 which consists of 14 elements "relevan", "valid" and "reliable". The result of the satisfaction index calculation for obtaning a yield of 74,08 or in the good category (B). To improve the quality of care testing of motor vehicles so much better, employee testing vehicles in Tegal regency should pay attention to the service user satisfaction by adding facilities and infrastructure, as well as providing strict sanctions or penalties for employees who absent during working hours or working days

Analisis Kinerja Pegawai di Kantor Kecamatan Sarang Kabupaten Rembang Pranesia Kurniawati; Nina Widowati; Aloysius Rengga
Journal of Public Policy and Management Review Volume 3, Nomor 3, Tahun 2014
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

This research is proposed to analyze and describe the official performance at Sarang Sub district Rembang Regency and what is the performance dimension that support and obstruct official performances of Sarang Subdistrict Rembang Regency. This research is descriptive qualitative research type with interviews, observations, documentation and literary study as the techniques of collecting data. Informants are chosen from the officers at Sarang Sub district Rembang Regency.This research, the researcher uses eight dimension of Faustino Cardoso Gomes. Job knowledge dimension is good enough, officer understand the vision and the mission of their instancy and also understand their job description. Cooperation dimension is good enough; between the leader and officer already have a good kindship. Initiative is good enough, officers are already choose priority that must do it earlier and react about assignment that given by leader. Personal Qualities is good enough, officer often overtime work to finish the job. Quality of work dimension is less because the officer’s readiness and responsiveness is less when they do their main job and function, the less experienced officer and numbers of assignn which are given. Quality of work dimension is not good enough, because it hampered with the differences of work load and less number officer. Creativeness dimension is also not good enough, the officer still not give ideas to finished the work problem. Dependability dimension is not good enough because there is some officer that leave their office when the leader is not in the office.Based on the results of the research, it can be concluded that the official works of Sarang Sub district Rembang Regency office is not good enough or optimal. The not optimal of work officer because there are some less experience officer, less of facilities and infrastructures, less of creativities and no firmness of the leader. So, at Sarang Sub district Rembang Regency office is need for additional computer, providing training, firmness of the leader to their officer.

IMPLEMENTASI PROGRAM KELUARGA BERENCANA PRIA DI KELURAHAN SRONDOL WETAN, KECAMATAN BANYUMANIK, KOTA SEMARANG (STUDI KASUS PENGGUNAAN MEDIS OPERASI PRIA DALAM PROGRAM KELUARGA BERENCANA PRIA) Aryan Prasetyawan; Zaenal Hidayat; Nina Widowati
Journal of Public Policy and Management Review Volume 2, Nomor 4, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Research aims to describe implementation family planning man in kelurahan srondol wetan, sub-district banyumanik, city semarang and to know factors can obstruct familyplanning man in kelurahan srondol wetan. Locus used in this research is in kelurahan srondol wetan, sub-district banyumanik, city semarang. This research using methodsresearch qualitative spatially descriptive. Subject in this research consisting of 3 informer main.Based on the findings research shows that the family planning program man in kelurahan srondol wetan sub-districts banyumanik can be categorized less successful. The family planning program man can retard diponegoro is: ( social, environmental factorsreligion, culture ) factor resources, the communication and the target groups.Conclusion in this research is the implementation of the family planning program man in kelurahan srondol wetan sub-district banyumanik, less successful especially seen on the participation of the man who continue to decline. Based on the conclusions researchers recommend to the government to be more prioritize famliy planning program for man so that the program could achieve a more satisfactory results.

STUDI IMPLEMENTASI PROGRAM NASIONAL PEMBERDAYAAN MASYARAKAT (PNPM) MANDIRI PERKOTAAN DI KELURAHAN WINONG KECAMATAN BOYOLALI KABUPATEN BOYOLALI Taufik Agustian; Nina Widowati; Rihandoyo Rihandoyo
Journal of Public Policy and Management Review Volume 2, Nomor 2, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

This research is a qualitative research motivated by the National Program for Urban Community Empowerment (PNPM Mandiri Perkotaan) that still experience difficulties to reducing poverty in Indonesia. The research is focused on the implementation of PNPM Mandiri Perkotaan in Winong, Boyolali and it is influencing factors covering communication, resources, implementor dispotition, bureaucratic structure, implementing organizations, and socio-economic environment.The results showed that the PNPM Mandiri Perkotaan in Winong, Boyolali still less effective and also less positive impact on the development of community life caused by low levels of human resource and poor socialization. So it takes a strategy to improve the quality of human resources as well as good communication strategy in order to improve the welfare of the people in Winong.

STRATEGI PEMBANGUNAN TATA KOTA DI KOTA SEMARANG Zulfirman Siregar; Dyah Hariani; Nina Widowati
Journal of Public Policy and Management Review Volume 2, Nomor 4, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

City planning is a crucial matter in the development of a region, the increase of residents of the city in large number will narrow the available spaces, so it shall be arranged properly, this development of urban planning research is using theory of strategic management, and a SWOT analysis to identify the strengths, weaknesses, opportunities, threats, and strategic issues. The research uses descriptive qualitative. In conclusion, there are eight strategic of development in Semarang city. By using Litmus Test to evaluate this issue, there are six development strategies. The most strategic issues is carried out cooperation between the city planning department Semarang with investors and business sector.

ANALISIS PELAYANAN LISTRIK PRABAYAR DI PT PLN (PERSERO) RAYON SEMARANG TENGAH (STUDI KASUS TENTANG PENANGANAN KELUHAN PELANGGAN LISTRIK PRABAYAR PT PLN (PERSERO) RAYON SEMARANG TENGAH Yusi Ika Merlin; Nina Widowati; Aloysius Rengga
Journal of Public Policy and Management Review Volume 3, Nomor 1, Tahun 2014
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

The level of welfare and public services is directly proportional relationship. In connection with the assignment of PT PLN to serve and provide public service,so PT PLN has the creation of a quality service. The focus of research is the Prepaid Electricity program, especially customer service complaint handling prepaid electricity. The purpose of the study was to describe services handling customer complaints "Prepaid Electricity" and knowing the dimensions of what is preventing customer complaints handling service "Prepaid Electricity" in PT PLN (Persero) Semarang Central Rayon. Good size bad service at PT PLN (Persero) Semarang Central Rayon uses four (4) dimensions of service delivery (service customer complaints). Four dimensions are empathy to angry customers, speed in handling complaints, liabilities or equity in solving a problem or complaint, it easy for customers to contact the company. This study used a descriptive qualitative type of customer respondents "Prepaid Electricity" PT PLN (Persero) Semarang Central Rayon encountered at the customer service counter or in the residence of the customer, the customer is doing an interactive telephone contact center with 123 PLN, Officer / Employee of PT PLN (Persero ) Semarang Central Rayon related to Customer Service and Technical Services directly as a crosscheck to the information obtained. The results of this study as a whole, the service customer complaints PT PLN (Persero) SemarangCentral Rayon can be quite good, if identified from four (4) dimensions of customer service complaints are used. Only on the dimension of empathy to angry customers, the speed in the face of the complaint, and easy for customers to contact the company who felt still need attention.

Co-Authors Aloysius Rengga Andriyani Perwita Kusuma Arcaya Yudha Ari Subowo Aryan Prasetyawan Dewi Rostyaningsih Dina Aprita Sari Dyah Hariani Elia Noor Muflikhah Hagianto Adiatma Hanitasari Susilowati Hartuti Purnaweni Herbasuki Nurcahyanto Hree Galung Wisesa Idham Hadiguna Indah Permatasari Lailatul Istiqomah Dewi Maesaroh Maesaroh Maria Mega Ayu Novrilia Noviana Anjani Perwitasari Orin Riana Pranesia Kurniawati R. Slamet Santoso Rihandoyo Rihandoyo Riska Rahmawati Rosihan Widi Nugroho Sella Safriana Geby Sigit Pramugi Susi Sulandari Taufik Agustian Wijanarko Wijanarko Yudha Adjie Brata Yusi Ika Merlin Zaenal Hidayat Zulfirman Siregar

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