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THE ROLE OF WORK STRESS MEDIATION IN THE RELATIONSHIP OF MULTIPLE ROLE CONFLICT AND FEMALE EMPLOYEE PERFORMANCE Fitri Lukiastuti; Lissa’dijah Lissa’dijah
Manajemen Bisnis Vol. 11 No. 1 (2021): April
Publisher : Universitas muhammadiyah malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/mb.v11i1.16068

Abstract

Modern life and rapid development require women to take over in developing work careers, and even some become leaders of organizations and countries. In contrast to past perceptions that place women are considered low and tend to experience discrimination in careers and jobs. The participation of women by working brings negative consequences resulting from role conflicts. This study aims to provide empirical evidence regarding the effect of multiple role conflict on the performance of female employees with job stress as a mediating variable. The sample in this study was 97 employees of Bank Jateng, the Coordinator in Purwokerto. The data analysis method uses the structural equation modeling - partial least square (SEM-PLS) with SmartPLS version 3.3.2 software. The results showed that multiple role conflicts had no effect on performance, and job stress had no effect on performance. Multiple role conflicts have a positive influence on job stress. In addition, the moderating role of job stress shows a connecting effect between the influence of multiple role conflicts on the performance of female employees
Pengaruh Corporate Governance terhadap Nilai Perusahaan pada Perusahaan Perbankan yang Terdaftar di BEI Tahun 2011-2014 Andy Meindarto; Fitri Lukiastuti
Telaah Bisnis Vol 17, No 2 (2016): Desember 2016
Publisher : Sekolah Tinggi Ilmu Manajemen YKPN Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (483.63 KB) | DOI: 10.35917/tb.v17i2.53

Abstract

Abstract This study aims to determine the effect of corporate governance on corporate value with the quality of earnings as an intervening variable. Corporate governance mechanism uses four variables managerial: ownership, institutional ownership, the proportion of independent directors and audit committee. The sample consist of 28 banking companies in 2011-2014. The research used Multiple Linear Regression Analysis to test the influence of in­dependent variables on dependent variable. Varible of earnings quality that measured by DA (Discretionary Accrual) has effect on firm value. Institutional ownership of independent board and audit committee have effect on earning quality. Other variables such managerial owner­ship and institutional ownership have no effect on earnings quality. Institutional ownership and independent board have effect on firm value, meanwhile managerial ownership and the audit committee have no effect on firm value. The value of adjusted R2 for the effect of corporate gov­ernance mechanisms on the quality of earnings was 0.170 or 17%. While the value of adjusted R2 for the effect of corporate governance mechanisms on firm value with the quality of earnings as an intervening variable was 0.311 or 31.1%.
Analisis Pengaruh Brand Image Dan Service Quality Terhadap Revisit Intention Dengan Customer Satisfaction Sebagai Variabel Intervening (Studi Kasus Pada AHASS Comal Abadi Motor) Arif Hadi Prasetyo; Fitri Lukiastuti
Magisma: Jurnal Ilmiah Ekonomi dan Bisnis Vol 10 No 2 (2022): MAGISMA:Jurnal Ilmiah Ekonomi dan Bisnis
Publisher : Magister Manajemen STIE Bank BPD Jateng

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35829/magisma.v10i2.225

Abstract

This study aims to analyze the effect of brand image on revisit intention, service quality on revisit intention, brand image on customer satisfaction, service quality on customer satisfaction, customer satisfaction on revisit intention and the mediating role of customer satisfaction on brand image with revisit intention and quality. service with the intention to revisit. The object of this research is AHHAS comal eternal motor. The characteristics of the sample are customers who have used service services at least twice. The sample used in this research is 100 respondents. The data analysis method used is SEM-PLS. The results of the study concluded that brand image has a positive and significant effect on revisit intentions, service quality has a positive and significant effect on revisit intentions, brand image has a positive and significant effect on customer satisfaction, service quality has a positive and significant effect on customer satisfaction, customer satisfaction has a positive and significant effect on customer satisfaction and significantly to revisit intention, brand image has a positive and significant effect on revisit intention through customer satisfaction and service quality has a positive and significant effect on revisit intention through customer satisfaction
The Moderating Influence of Financial Literacy on the Relationship of Financial Attitudes, Financial Self-Efficacy, and Credit Decision-Making Intensity LD Gadi Djou; Fitri Lukiastuti
Jurnal Akuntansi dan Keuangan Vol. 23 No. 2 (2021): NOVEMBER 2021
Publisher : Institute of Research and Community Outreach - Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (375.986 KB) | DOI: 10.9744/jak.23.2.69-82

Abstract

This study aims to determine the role of financial literacy moderation on the relationship between financial attitudes and financial self-efficacy on the intensity of decision-making of the SMEs that are also the customers of KUR BNI in Ende Regency amidst the COVID-19 pandemic situation. The objects of this research are all owners of large and retail trade SMEs, car and motorcycle repairs in Ende Regency (58 SMEs). The data analysis techniques used in this research is the Moderated Regression Analysis (MRA). The results are: (1) financial attitudes has positive influence on the credit decision-making intensity on SMEs, (2) financial self-efficacy has positive influence on the credit decision-making intensity of SMEs, (3) there is a moderation impact of financial literacy on the relationship between financial attitudes and credit decision making intensity for SMEs, and (4) financial literacy is able to moderate the relationship between self-efficacy and credit decision making intensity for SMEs.
ANALISISI PERAN MEDIASI KEPUASAN NASABAH PADA HUBUNGAN DIGITAL MARKETING DAN BRAND LOYALTY PADA BANK JATENG CABANG WONOSOBO Adityawan Fajar Firmanda; Fitri Lukiastuti
Among Makarti Vol 14, No 2 (2021): AMONG MAKARTI
Publisher : STIE AMA Salatiga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52353/ama.v14i2.212

Abstract

Penggunaan teknologi dalam dunia pemasaran telah memberi banyak manfaat positf terhadap tingkat penjualan dan pemasaran produk perusahaan. Kemajuan teknologi menjadikan digitalisasi marketing menjadi solusi pemasaran di era sekarang. Selanjutnya, penelitian ini bertujuan untuk menganalisa implementasi dari penerapan digital marketing yang dilakukan oleh perusahaan untuk mengukur sejauh mana digital marketing dapat meningkatkan kepuasan nasabah sebuah lembaga keuangan dan berdampak terhadap brand loyalty dari perusahaan tersebut. Untuk penelitian ini dilakukan terhadap lembaga keuangan Bank Jateng Cabang Wonosobo dimana dilakukan pengambilan kuesioner berdasarkan dari sampel yang telah ditentukan yaitu nasabah pengguna produk dari Bank Jateng.  Metode yang digunakan adalah survey deskriptif dengan metode analisis menggunakan Structural Equation Model (SEM) PLS. Hasil yang diperoleh menunjukkan bahwa implementasi digital marketing pada Bank Jateng Cabang Wonosobo melalui social media marketing, internet banking dan email marketing memberi dampak positif terhadap peningkatan kepuasan nasabah Bank Jateng Cabang Wonosobo dan digital marketing mampu memberi dampak positif terhadap brand loyalty. Dalam penelitian ini juga dapat disimpulkan bahwa secara tidak langsung kepuasan nasabah mampu memediasi hubungan antara digital marketing terhadap brand loyalty Bank Jateng Cabang Wonosobo.
PENGARUH PENGELOLAAN RISIKO DAN PERILAKU INOVATIF TERHADAP KEBERLANGSUNGAN USAHA UMKM YANG DIMODERASI OLEH KAPABILITAS JEJARING Fitri Lukiastuti; Novi Riza Rosani
ECONBANK: Journal of Economics and Banking Vol 4 No 2 (2022): October
Publisher : Sekolah Tinggi Ilmu Ekonomi Bank BPD Jateng

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35829/econbank.v4i2.246

Abstract

The purpose of this study is to analyze the effect of risk management and innovative behaviour on MSME business sustainability and analyze the moderating role of network capabilities on the effect of risk management and innovative behaviour on MSME business sustainability. The research population is MSME business doers in the city of Semarang, amounting to 11,908 with a sample of 99 respondents calculated by random sampling technique. The quantitative data analysis using smart PLS with the stages of the outer model and inner model. The results of the study indicate that risk management and innovative behaviour have a positive significant effect on MSME business sustainability in the city of Semarang. Network capabilities strengthen the influence of risk management and innovative behaviour on MSME business sustainability in Semarang City.
IMPLEMENTASI MANAJEMEN RISIKO TERINTEGRASI SESUAI ISO 31000 DI RUMAH SAKIT UMUM PUSAT DOKTER KARIADI SEMARANG Dharma Wahyu Edhy; Fitri Lukiastuti
ABDI MAKARTI Vol 2, No 1 (2023): ABDI MAKARTI
Publisher : Sekolah Tinggi Ilmu Ekonomi AMA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52353/abdimakarti.v2i1.404

Abstract

        Enterprise risk management (ERM) plays a very important role in overseeing business processes to achieve goals and prevent risks that may arise. This study aims to determine the implementation of MRT in dr. kariadi hospital semarang, with the output of the organization's risk register. The method used is qualitative and refers to ISO 31000 and Regulation of the Minister of Health No. 25 of 2019 concerning the implementation of integrated risk management in the organizational unit of the Ministry of Health. Data were obtained through in-depth interviews with 11 sections/fields and 19 installations at the Kariadi Hospital Semarang to obtain a hospital risk map. The result of the research is the compilation of the hospital risk register, namely the Assessment and its mitigation plan. By compiling a list of hospital risks, it will help decision makers / team ranks in carrying out missions and overseeing hospital processes in order to achieve good hospital organizational governance.
Acceptance of TQM and Human Capital in Improving SME Performance Fitri Lukiastuti; Yanti Pujiastuti
Media Ekonomi dan Manajemen Vol 39, No 2 (2024): July 2024
Publisher : Fakultas Ekonomika dan Bisnis UNTAG Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/mem.v39i2.4925

Abstract

The corporate world is growing more competitive as customers become more savvy. SMEs require a wide range of material and immaterial resources, as well as the capacity to change into more adaptable and lucrative forms to adapt to the shifting demands of the business market, in order to remain competitive. This study aims to examine the correlation between human capital  and total quality management with entrepreneurial orientation and their impact on performance. Specifically, the study will investigate how market orientation functions as a mediating factor in the link between TQM, HC, EO, and the performance of small and medium-sized enterprises (SMEs) in Semarang. Empirical research has largely neglected to investigate the role of market orientation in mediating the links between TQM, HC, EO, and business performance. This study aims to address the existing knowledge gaps by investigating the direct as well as indirect impacts of TQM, HC, and EO on the performance of SMEs, with MO serving as a mediator. In this study, a questionnaire was employed to gather data from subject matter experts (SMEs) to evaluate the theoretical framework. PLS is utilised in the investigation and testing of hypotheses.
The Influence of Individual Characteristics, Job Characteristics and Organizational Culture on Employee Performance Mediated By Job Satisfaction : (Study on Inseminators of Animal Husbandry and Fisheries Department of Blora Regency) Tisnawati, Ruri; Lukiastuti, Fitri
PROCEEDING ICTESS (Internasional Conference on Technology, Education and Social Sciences) Vol 5 No 1 (2023): PROCEEDINGS ICTESS: "Human Security in Multidisciplinary Perspective” (Mainstream
Publisher : Universitas Slamet Riyadi Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to determine how much influence of individual characteristics, job characteristics and organizational culture on employeeperformance mediated by job satisfaction of inseminators of Animal Husbandry and Fisheries Department of Blora Regency(DINAKIKAN). The data used is the data by distributing questionnaires to 69 inseminators of Dinakikan of Blora Regency. Toanalyse the data, statistical analysis used structure equation modelling (SEM) and processed with Smart PLS application. The resultshows that organizational culture has no effect on job satisfaction. Organizational culture has a positive influence on employeeperformance. Individual characteristics have a positive influence on job satisfaction. Individual characteristics have a positive influence onemployee performance. Job characteristics have a positive influence on job satisfaction. Job characteristics do not have a positive influence onemployee performance. Job satisfaction has a positive influence on employee performance. Job satisfaction is able to mediate the relationshipbetween job characteristics and employee performance. Job satisfaction is not able to mediate the relationship between individualcharacteristics t and employee performance. Job satisfaction is not able to mediate the relationship between organizational culture andemployee performanceKeywords: Individual Characteristics, Job Characteristics, Organizational Culture, Job Satisfaction, Employee Performance
NIAT WIRAUSAHA SOSIAL : PERAN PRIORITAS PENGALAMAN, SELF-EFIKASI WIRAUSAHA SOSIAL, DAN KEAMANAN FINANSIAL Samsuria, Indranila Kustarini; Lukiastuti, Fitri
Magisma: Jurnal Ilmiah Ekonomi dan Bisnis Vol 12 No 2 (2024): MAGISMA:Jurnal Ilmiah Ekonomi dan Bisnis
Publisher : Magister Manajemen STIE Bank BPD Jateng

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35829/magisma.v12i2.432

Abstract

The purpose of this study was to examine the relationship or influence of self-efficacy, social entrepreneurship, priority experience, and financial security on social entrepreneurship intentions. The research sample consisted of 100 MM STIE BPD Jateng students. The data were analyzed using a structural equation model to test the relationship between these variables, using PLS version 4. The results showed that social entrepreneurship intentions were significantly influenced by social entrepreneurship self-efficacy and priority experience with a p value <0.5. In addition, financial security also plays an important role in supporting social entrepreneurship intentions. Individuals with high levels of self-efficacy and priority practical experience tend to have strong intentions to enter social entrepreneurship. Financial security provides additional support by reducing the risks and uncertainties faced by prospective social entrepreneurs. This study provides important implications for the development of training programs and policies that support social entrepreneurship intentions. Increasing self-efficacy and providing opportunities for practical experience can encourage more individuals to engage in social entrepreneurship intentions. In addition, creating an environment that supports financial security will strengthen the success of social entrepreneurship intentions. Further research with strong theoretical support is recommended to explore and examine the dynamics of social entrepreneurship intentions and other factors that influence them