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PENGARUH KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN DI ALFAMART KOTA PALANGKA RAYA Muhammad Zainal Arifin; Pikri Azhari
AL-QARDH Vol 2, No 2 (2017): AL-QARDH
Publisher : Fakultas Ekonomi dan Bisnis Islam Institut Agama Islam Negeri Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (96.456 KB) | DOI: 10.23971/jaq.v2i2.832

Abstract

Service quality gives encouragement to consumer to tie a good association with a company. Good service will give an impact to decision of consumer to buy and also to the company itself. A good service quality is very important to create a consumer’s satisfaction, especially in direct proof, capability, attentiveness, and warrant of a consumer’s satisfaction. According to that reasons, so the statement of the problem of this research is the influence of service quality to consumer’s buying decision in Alfamart in Palangka Raya city. This research is using a quantitative approach with survey. A population of this research is consumer of Alfamart in Palangka Raya city. The sample that is taken for this research amounts to 96 respondents which is taken with random sampling. Furthermore, for prequalification test is using normality test with Kolmogorov smirnov and Q-Q plot. Data analysis method is using correlation of product moment and simple regression using SPSS 16. From this study, it is found that the quality of the service and consumer’s buying decision in Alfamart in Palangka Raya city have strong relation according to the result of coefficient of product moment which amounts to 0,810. It is also found the amount of sig that is 0,000 which means there are significant relation. Furthermore, test of simple regression shows the amount of determination of coefficient 0,656 which means the influence of service quality to the consumer’s buying decision is 65,6 %. It is found also the amount of t count which is 13,386 which is bigger than t table, so it can be concluded that service quality has significant influence to consumer’s buying decision.
PERLINDUNGAN HUKUM TERHADAP KORBAN KEKERASAN DALAM RUMAH TANGGA DI INDONESIA Muhammad Zainal Arifin
Dinamika Vol 28, No 17 (2022): Dinamika
Publisher : Fakultas Hukum Universitas Islam Malang

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Abstract

ABSTRACTThe thesis with the title as above raises the following issues: 1. How is the protection arrangement for victims of domestic violence in Indonesia. 2. What are the forms of domestic violence in Indonesia. The authors of this study used normative research methods, this research was conducted by examining and reviewing all legal materials (primary, secondary and tertiary) such as legislation, literature, and books related to this research. The results of this study indicate for several forms of domestic violence, including physical, psychological, sexual, and social violence. The existence of several forms of domestic violence has been legally stipulated in the Law of the Republic of Indonesia Number 23 of 2004 concerning the Elimination of Domestic Violence. Based on Article 5 of the law on the elimination of domestic violence, forms of domestic violence include physical violence, psychological or psychological violence, sexual violence and neglect of the household or economic violence. The law on the elimination of domestic violence does not include social violence as a form of domestic violence. Keywords: Victims, Domestic ViolenceABSTRAKSkripsi dengan judul seperti diatas mengangkat permasalahan: 1. Bagaimana pengaturan perlindungan terhadap korban kekerasan dalam rumah tangga di Indonesia. 2. Bagaimana bentuk-bentuk kekerasan dalam rumah tangga di Indonesia. Penelitian ini penyusun menggunakan metode penelitian normatif, penelitian ini dilakukan dengan cara meneliti dan menelaah seluruh bahan hukum (primer, sekunder dan tersier) seperti peraturan perundang-undangan literatur-literatur, dan buku-buku yang berkaitan dengan penelitian ini. Hasil penelitian ini menunjukkan.untuk Beberapa bentuk kekerasan dalam rumah tangga, antara lain kekerasan fisik, psikologis, seksual, dan sosial. Keberadaan beberapa bentuk kekerasan dalam rumah tangga secara  yuridis  telah ditetapkan dalam  undang-undang  R.I Nomor 23 tahun 2004 tentang penghapusan kekerasan dalam rumah tangga. Berdasarkan Pasal 5 undang-undang penghapusan kekerasan dalam rumah tangga, bentuk-bentuk kekerasan dalam rumah tangga mencakup kekerasan fisik, kekerasan psikis atau psikologis, kekerasan seksual dan penelantaran rumah tangga atau kekerasan ekonomi. Undang-undang penghapusan kekerasan dalam rumah tangga, tidak memasukkan kekerasan sosial sebagai salah satu bentuk kekerasan dalam rumah tangga.Kata kunci: Korban, kekerasan dalam rumah tangga.
TANTANGAN DAN PELUANG MSDM TERHADAP PERKEMBANGAN TEKNOLOGI Muhammad Kelvin Alieffiansyah; Muhammad Zainal Arifin; Iriani Ismail
Jurnal Media Akademik (JMA) Vol. 2 No. 12 (2024): JURNAL MEDIA AKADEMIK Edisi Desember
Publisher : PT. Media Akademik Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62281/v2i12.1246

Abstract

Kemajuan teknologi informasi dan komunikasi telah mengubah cara suatu bisnis beroperasi, termasuk dalam manajemen sumber daya manusia (MSDM). Perkembangan teknologi saat ini menuntut SDM untuk memiliki keterampilan yang terus berkembang guna menghadapi dinamika pasar kerja global. Artikel ini mengeksplorasi tantangan dan peluang yang dihadapi MSDM dalam menangani tuntutan tersebut. Tantangan utama mencakup kesenjangan keterampilan antara kebutuhan pasar dengan kemampuan SDM yang ada, perlunya adaptasi terhadap perubahan yang cepat, dan resistensi terhadap teknologi baru. Selain itu, terdapat tekanan untuk menciptakan strategi yang inovatif dalam menarik, mengembangkan, dan mempertahankan talenta yang kompeten. Namun, teknologi juga membuka peluang besar bagi MSDM. Pemanfaatan teknologi memungkinkan pengembangan program pelatihan yang lebih efektif, fleksibel, dan terpersonalisasi, serta mendukung implementasi sistem kerja hybrid yang mendorong efisiensi. Selain itu, analitik data membantu organisasi mengidentifikasi kebutuhan pelatihan dan pengelolaan SDM secara proaktif. Penelitian ini menyoroti pentingnya investasi dalam pengembangan kompetensi SDM melalui pembelajaran berkelanjutan dan penerapan teknologi guna menghadapi masa depan yang semakin kompleks dan penuh persaingan.
Transformasi Pendidikan: Analisis Model Sekolah Penggerak dalam Meningkatkan Kualitas Pembelajaran di SMP Telkom Maakassar: Educational Transformation: Analysis of the Driving School Model in Improving the Quality of Learning at SMP Telkom Maakassar AuliaIrfan; Andira Apriliyanti Amri; Fadel Rezki Adhari Mansyur; Muhammad Zainal Arifin; Arismundar; Ahlun Ansar
Al-Gafari : Manajemen dan Pendidikan Vol. 3 No. 1 (2025): APRIL
Publisher : Lembaga Pendidikan Al-Gafari

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Abstract

To improve the quality of learning in Indonesia, especially at the junior high school (SMP) level, educational transformation is an important process. The "Activator School" is one model used to achieve this goal. This program aims to improve the quality of learning through strengthening the curriculum, increasing teacher capabilities, and using technology in the learning process. In an effort to improve the quality of learning, this research investigates the implementation of the Driving School model at Telkom Makassar Middle School. To collect data, a qualitative approach with descriptive analysis was used. Observations, interviews and documentation are also used. The research results show that the implementation of the Driving School model at Telkom Makassar Middle School has improved the quality of learning, especially in terms of technology-based learning, increasing teacher capabilities, and increasing student participation. Despite this, there are still problems implementing it. These include limited resources and facilities, as well as the need for ongoing training for teachers. In short, the Driving School model at Telkom Makassar Middle School can be considered an example of success in educational transformation that focuses on improving the quality of learning.
The Effectiveness of the Resolution of Non-Performing Financing at BSI KC Palangka Raya Diponegoro Through Small Claim Court Maimunah, Nurul Ayatul; Muhammad Zainal Arifin; Fadiah Adlina
Al-Mashrafiyah (Jurnal Ekonomi, Keuangan dan Perbankan Syariah) Vol 9 No 1 (2025)
Publisher : Universitas Islam Negeri Alauddin Makassar

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Abstract

This research is motivated by the existence of non-performing financing at Bank Syariah Indonesia and previous research which explained various factors that cause non-performing financing and settlement carried out by Islamic Banking, especially Bank Syariah Indonesia. In particular, this study examines the handling of non-performing financing through a small claim court at BSI KC Palangka Raya Diponegoro. This study aims to identify the factors that cause non-performing financing in BSI KC Palangka Raya Diponegoro and identify the process of resolving non-performing financing through the Small Claim Court mechanism. In addition, by reviewing the Small Claim Court process, it is hoped that insight will be gained regarding the efficiency and effectiveness of using this method. The method used in this study is descriptive analysis by collecting data through observation, in-depth interviews and documentation. The results of the study show that the non-performing financing factor at BSI KC Palangka Raya Diponegoro is dominated by a lack of attention and a sense of responsibility from customers and supported by a lack of understanding in managing finances. The handling of non-performing financing at BSI KC Palangka Raya Diponegoro implements the settlement of the non-litigation and litigation routes. Decision-making using settlement with a small claim court is based on the client's character, the existence of psychological effects and efficient time and costs. Therefore, the importance of formulating an effective non-performing financing settlement policy and small claim court as an alternative to dispute resolution in Islamic banking can be a strategic consideration for BSI KC Palangka Raya Diponegoro to overcome non-performing financing.
The Effect of Investment Opportunity Set, Company Growth, and Debt Covenant on Accounting Conservatism in Consumer Goods Manufacturing Companies Listed on the Indonesia Stock Exchange (IDX) 2018-2021 Mondhi; Wehdawati; Muhammad Zainal Arifin; Adelia Maulida; Fahrina; Muthia Putri Ramadhani Arasy Hasan
International Journal of Economics Accounting and Management Vol. 2 No. 2 (2025): IJEAM - July 2025
Publisher : PT. INOVASI TEKNOLOGI KOMPUTER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60076/ijeam.v2i2.1435

Abstract

A business phenomena that happens in consumer products manufacturing firms like PT Kimia Farma Tbk. and other businesses due to the emergence of conflicts of interest such as cases related to overstated profits. The conflicts that occur can be reduced by applying the principles of accounting conservatism. Agency theory is supported to explain that accounting conservatism is a signal given to avoid a manager's opportunistic behavior when financial reports are presented. The purpose of this study was to determine the effect of debt covenants, business expansion, investment conservative prospects in accounting. Consumer product companies listed on the Indonesia Stock Exchange between 2018 and 2021 represent the target population of this research. which report complete financial reports. The sample selection technique is saturated sample technique. The sample that meets the criteria is 25 companies. Multiple regression analysis serves as the analytical method applied in this research. Hypothesis testing is conducted using version 25.0 of the SPSS software for Windows. Simultaneous test results show that investment opportunity set, company growth, and debt covenants influence accounting conservatism. The results of partial hypothesis testing indicate that investment opportunities yield a significance level of 0.715> 0.050, suggesting that such opportunities do not have a statistically significant influence on accounting conservatism, hence H1 is rejected. H2 is supported as business expansion exerts a negative impact on accounting conservatism (significant value 0.000 < 0.050), and H3 is supported as well since debt covenants are shown to negatively affect accounting conservatism (significant value 0.000 < 0.05)