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All Journal Jurnal Ilmiah Econosains JRMSI - Jurnal Riset Manajemen Sains Indonesia Jurnal Pengabdian dan Edukasi Sekolah (Jubaedah) Jurnal Bisnis, Manajemen, dan Keuangan Journal of Digital Business and Global Economy Journal of Strategic Marketing and Innovation
Ryna Parlyna
Fakultas Ekonomi Universitas Negeri Jakarta
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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Understanding User Satisfaction in Stock Investment Apps through Information Quality and Perceived Ease of Use Ammar Shiddiq Yulianto; Adnan Kasofi; Osly Usman; Ryna Parlyna
Journal of Digital Business and Global Economy Vol. 2 No. 2 (2026): Journal of Digital Business and Global Economy
Publisher : Asosiasi Transformasi Digital Dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64243/JODIGBI.02.2.01

Abstract

This research investigates how perceived ease of use and information quality shape user satisfaction with stock investment applications in Indonesia by surveying 120 active users with a 16-item, five-point Likert questionnaire and analyzing the data using multiple linear regression. The results show that information quality has a stronger positive impact on user satisfaction than perceived ease of use, and together both variables account for 77.1% of the variation in satisfaction. These outcomes indicate that users of stock investment platforms value accurate and timely data more highly than simple interfaces. The study therefore concludes that information quality and perceived ease of use are both key drivers of satisfaction, with information quality being slightly more dominant. The implications suggest that fintech developers should strategically balance investment in robust data infrastructure and user interface design to enhance user satisfaction and sustain their platforms.
Why Do Students Keep Using TikTok, Examining the Roles of Informative Value, Entertainment, and Satisfaction Raihan Kamilun Amin; Adnan Kasofi; Osly Usman; Ryna Parlyna
Journal of Digital Business and Global Economy Vol. 2 No. 2 (2026): Journal of Digital Business and Global Economy
Publisher : Asosiasi Transformasi Digital Dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64243/JODIGBI.02.2.02

Abstract

This study aims to analyze the effects of informative value and entertainment on user satisfaction and their influence on continuous intention to use TikTok among university students. A quantitative approach was employed using a survey method. Data were collected from 97 students of Universitas Negeri Jakarta who had been using TikTok for more than one year. The data were analyzed using statistical techniques in SPSS, including validity testing, reliability testing, and structural model analysis.The results show that informative value and entertainment have positive and significant effects on user satisfaction. Entertainment demonstrates a stronger influence, indicating that enjoyable and engaging content plays a major role in shaping positive user experiences. In addition, user satisfaction has a strong and significant effect on continuous intention to use TikTok, suggesting that satisfied users are more likely to continue using the platform over time.The study concludes that both informational and entertainment aspects are essential in enhancing user satisfaction and encouraging sustained usage behavior. These findings imply that digital platforms and content creators should balance informative and entertaining content to maintain user engagement and long-term platform sustainability.
Co-Authors Adib Pradipta Adnan Kasofi Afidah Nur Aslamah Ajeng S Ramadhanti Alimah Alda Fuadiyah Alisya Putri Ammar Shiddiq Yulianto Andi Muh Fachry Arif Marsal Ati Sumiati Ayu Qirana Azzahrani Hafshah Valiandri Basrah Saidani Bianca Ayu Anindira Bintang Muhamad Harsya Caecilia Sheryl Kusuma Cellina Meidy Dea Permatasari Dyah Ratu Dwihapsari Faiz Al Fajri Fidhyallah, Nadya Fadillah Fira Malinda Fitri Handayani Hasna Azzahidah Hilsya Faiqotul Innayah Juan Wody Romansa Julianda Jahid Muttaqin Khansa Puti Zharifah Muza Mellani Indriyani Muhammad Albi Muhammad Yusuf Muhmmad Yusuf Munawaroh Munawaroh Nanda Melandri Nayla Zannata Mugni Nazwa Eka Putri Nazwa Jelita Soleha Nazwa Ramadhani Nurdin Hidayat Osly Usman Raihan Kamilun Amin Raniyah Kamilah Ranty Pratiwi Regina Humaningtyas Purba Reysa Almaira Anandita Romanus Mando Fransius Silaen Sri Zulaihati Susanti, Santi Syadin Alivia Yusuf Tasha Dwi Oktora Tezar Putra Nugraha Vera Deyana Cindy Widya Parimita, Widya