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Pengaruh Psychological Safety, Work-Life Balance, dan Komunikasi Internal terhadap Kinerja Karyawan XYZ Ni Kadek Milanita Yudana; Irene Hanna H. Sihombing; Ni Made Suastini
Jurnal Multidisiplin Indonesia Vol. 5 No. 10 (2026): Jurnal Multidisiplin Indonesia
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jmi.v5i10.2982

Kinerja karyawan merupakan faktor penting dalam mempertahankan kualitas pelayanan dan keberlanjutan organisasi, terutama pada industri perhotelan yang sangat bergantung pada pelayanan prima kepada pelanggan. Namun, beberapa permasalahan seperti rendahnya keterbukaan karyawan dalam menyampaikan ide, tantangan keseimbangan kehidupan kerja akibat beban kerja dan lembur, serta kendala komunikasi internal dapat memengaruhi optimalisasi kinerja. Penelitian ini bertujuan untuk mengetahui pengaruh psychological safety, work-life balance, dan komunikasi internal terhadap kinerja karyawan di InterContinental Bali Sanur Resort. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei. Populasi penelitian berjumlah 154 karyawan, dengan teknik pengambilan sampel menggunakan sampling jenuh sehingga seluruh populasi dijadikan responden. Pengumpulan data dilakukan melalui kuesioner dengan skala Likert dan dianalisis menggunakan regresi linear berganda dengan bantuan SPSS. Hasil penelitian menunjukkan bahwa psychological safety, work-life balance, dan komunikasi internal secara parsial berpengaruh positif dan signifikan terhadap kinerja karyawan. Secara simultan, ketiga variabel tersebut berpengaruh signifikan terhadap kinerja karyawan dengan nilai adjusted R-square sebesar 73,8%, yang menunjukkan kemampuan model dalam menjelaskan variasi kinerja karyawan. Penelitian ini menegaskan pentingnya menciptakan lingkungan kerja yang aman secara psikologis, menjaga keseimbangan kehidupan kerja, dan memperkuat komunikasi internal untuk meningkatkan kinerja karyawan. Penelitian selanjutnya dapat mempertimbangkan faktor lain seperti kepemimpinan, motivasi, kepuasan kerja, dan budaya organisasi.

The Promotion Impact through Instagram toward Purchasing Intention at Alila Ubud Ayu Gania Pradyumna; Ni Made Suastini; Ni Desak Made Santi Diwyarthi
Journal of Hotel Management Vol. 3 No. 1 (2025): Journal of Hotel Management
Publisher : Program Studi Administrasi Perhotelan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jhm.v1i1.1542

The lodging industry is as of now creating, which has made competition between inns, making it fundamental to supply techniques that can increment tourists' buying intrigued. This ponder points to decide the impact of advancements by means of Instagram on obtaining intrigued at Alila Ubud. The sort of think about utilized is quantitative information. Information collection was carried out by conveying surveys employing a Likert scale with 12 articulation things. The populace of this think about is domestic and outside visitors who know Alila Ubud, conjointly Alila Ubud's Instagram supporters, numbering 45,200. This consider delivered a test decided utilizing the Slovin equation with a add up to of 100 respondents. This think about appears that advancement through Instagram (X) contains a positive or noteworthy impact on Buy Intrigued (Y) at Alila Ubud. Promotion by means of Instagram has very a huge commitment in impacting buying intrigued as much as 57.7% is still within the direct category, at that point the remaining 42.3% impacts other viewpoints that have not been investigated in this ponder such as item quality, brand, cost, and so on.

Pengaruh Pelatihan terhadap Kinerja Karyawan di Hotel X Ni Luh Veranika Wulandari; Irene Hanna H. Sihombing; Ni Made Suastini
Jurnal Multidisiplin Indonesia Vol. 4 No. 3 (2026): September: Jurnal Multidisiplin Indonesia
Publisher : PT. ALHAFI BERKAH INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62007/joumi.v4i3.984

Employee performance plays a crucial role in supporting the operational success of the hotel industry; every organization focuses on efforts to optimize human resource performance because HR is a key factor in achieving strong company performance. This study aims to determine the effect of training on employee performance. The population in this study consists of all 104 permanent employees. The data used is primary data obtained directly from a questionnaire survey. The method employed is simple linear regression analysis. This study was conducted among employees at Hotel X, using a sample of 83 respondents selected through random sampling. The regression equation is Y = 8.071 + 1.108X. The results show an R-squared value of 0.605, indicating that training explains 60.5% of the variation in employee performance, while the remaining 39.5% is explained by variables not included in this study. Training has a calculated t-value of 11.137 and a significant t-test value of p < 0.001. The conclusion is that training has a positive and significant effect on employee performance. In future research, it is recommended to examine other variables that are strongly suspected of influencing employee performance.

The Influence of Instagram Social Media on Purchase Intention at Bali Tropic Resort & Spa Made Linda Amanda Fitri; Ni Made Suastini; I Gusti Ayu Putu Wita Indrayani; Ni Desak Made Santi Diwyarthi
West Science Interdisciplinary Studies Vol. 4 No. 09 (2026): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v4i09.3072

Instagram social media has become one of the digital marketing strategies widely used in the hospitality industry to attract purchase intention, including at Bali Tropic Resort & Spa in the Tanjung Benoa area, Bali. Despite having the highest engagement rate among competitors in the area, the hotel recorded the lowest occupancy rate, raising questions about the effectiveness of Instagram in influencing purchase intention. This study aims to determine the influence of Instagram social media on purchase intention at Bali Tropic Resort & Spa. This study employed a quantitative associative approach using purposive sampling on 100 respondents who were active Instagram users and had seen, visited, or followed the hotel Instagram account. Data were collected through questionnaires and analyzed using simple linear regression with SPSS version 26. The results show that both variables fall into the high category, with mean scores of 3.70 and 3.63. The regression equation Y = 7.234 + 0.590X, with a t-value of 12.753 greater than the t-table value of 1.661 and significance of 0.000 (< 0.05), led to the rejection of H0 and acceptance of H1. The R2 value of 0.624 indicates Instagram social media contributes 62.4% to purchase intention (strong category), while the remaining 37.6% is explained by other factors. It can be concluded that Instagram social media has a positive and significant influence on purchase intention at Bali Tropic Resort & Spa.

Selling Comfort Amid Construction: The Role of Price in Shaping Consumer Purchase Intention at a Luxury Hotel I Gede Duta Arya Ananta; Irene Hanna H. Sihombing; Ni Made Suastini
West Science Interdisciplinary Studies Vol. 4 No. 09 (2026): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v4i09.3126

This study aims to analyze the effect of price on consumer purchase intention for guestrooms located in an area affected by a construction project at TAK Hotel. A quantitative approach was employed involving 100 respondents selected using purposive sampling. Data were collected through a five-point Likert-scale questionnaire and analyzed using descriptive statistics and simple linear regression with SPSS version 27.0. The results indicate that consumers’ perceptions of price obtained a mean score of 3.98, categorized as good, while consumer purchase intention obtained a mean score of 4.03, also categorized as good. The price competitiveness dimension recorded the highest mean score of 4.36, while the explorative intention dimension obtained the highest score for purchase intention at 4.21. The regression analysis resulted in a coefficient of 0.769, with a t-value of 11.012 > t-table value of 1.985 and a significance level of 0.000 < 0.05. The R² value of 0.553 indicates that price explains 55.3% of the variation in consumer purchase intention, while the remaining 44.7% lies outside the research model. These findings indicate that a more positive perception of price is associated with higher consumer purchase intention toward guestrooms affected by the construction project. Although the adjusted rate of IDR 3,500,000 per night was perceived as competitive, price conformity with the benefits experienced during the stay received a relatively lower evaluation. Therefore, pricing strategies should be supported by improvements in the benefits and value perceived by consumers.

SUSTAINABLE CULTURAL TOURISM IN THE ERA OF SUSTAINABLE DEVELOPMENT Irene Hanna H. Sihombing; Ni Made Suastini; Ida Bagus Putu Puja
International Journal of Sustainable Competitiveness on Tourism Vol. 3 No. 02 (2024): IJSCOT III-02
Publisher : Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/ijscot.v3i02.1601

Cultural sustainability has recently emerged as a significant trend in the tourism industry, driven by increased awareness of travel's environmental impacts and the need to preserve natural resources for future generations. Sustainable cultural tourism emphasizes protecting and valuing cultural heritage while ensuring that tourism activities respect the environment and the integrity of local cultures. For it to be genuinely comprehensive, sustainable cultural tourism must be integrated into national development strategies, aligning tourism goals with broader sustainable development objectives. Cultural tourism plays a unique role as both a catalyst and enabler of sustainable development, fostering economic resilience, social cohesion, and environmental conservation. This paper explores the relationship between cultural tourism and sustainability by examining how sustainable cultural tourism supports sustainable development goals. Essential to this approach is preserving and managing cultural heritage, involving local communities in decision-making, promoting effective conservation practices, supporting rural development, and addressing issues like over-tourism, which can lead to the loss of authenticity and over-concentration in popular destinations. Ultimately, sustainable cultural tourism is not only about conserving the past but also about creating a harmonious relationship between culture and tourism that benefits present and future generations. Through its focus on local empowerment, responsible resource use, and respect for cultural diversity, sustainable cultural tourism offers a forward-looking approach, ensuring that tourism continues to drive positive social and environmental change.

Managing The Supply Chain Behind The Butcher: Purchasing and Procurement Practices at Fast Hotel I Putu Agus Mahendra Yasa; Ni Made Suastini; Ida Ayu Kalpikawati; Ni Desak Made Santi Diwyarthi
West Science Interdisciplinary Studies Vol. 4 No. 10 (2026): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v4i10.3138

This study aims to analyze the role of Purchasing management in the procurement process to support Butcher operations at Fast Hotel and to identify the stages of the procurement process implemented. This study employed a descriptive qualitative approach. Data were collected through observation, interviews, and documentation involving informants consisting of the Purchasing Coordinator, Receiving Staff, and Butcher Staff. Data analysis was conducted through data reduction, data presentation, and conclusion drawing and verification. Data validity was assessed using method triangulation by comparing the results of interviews, observations, and documentation. The results show that the role of Purchasing management at Fast Hotel has generally been implemented in accordance with the relevant theoretical framework, covering goods requirement planning, supplier selection, purchasing processes, cost control, quality control, and interdepartmental coordination. The procurement process is also implemented through six stages, namely needs identification, procurement procedures, goods receiving, storage, distribution, and documentation. However, several challenges remain, including supplier delivery delays, discrepancies between the quantity of goods received and the quantities stated in the Purchase Order (PO), and sudden requests from user departments. These challenges may affect the timeliness and continuity of fulfilling the operational requirements of the Butcher department. Therefore, more consistent supplier monitoring, periodic supplier evaluation, more accurate quantity verification, and improved coordination among Purchasing, Receiving, and Butcher are required. Overall, Purchasing management plays an important role in ensuring the availability of raw materials and supporting the smooth operation of the Butcher department at Fast Hotel.

Managing The Supply Chain Behind The Butcher: Purchasing and Procurement Practices at Fast Hotel I Putu Agus Mahendra Yasa; Ni Made Suastini; Ida Ayu Kalpikawati; Ni Desak Made Santi Diwyarthi
West Science Interdisciplinary Studies Vol. 4 No. 10 (2026): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v4i10.3138

This study aims to analyze the role of Purchasing management in the procurement process to support Butcher operations at Fast Hotel and to identify the stages of the procurement process implemented. This study employed a descriptive qualitative approach. Data were collected through observation, interviews, and documentation involving informants consisting of the Purchasing Coordinator, Receiving Staff, and Butcher Staff. Data analysis was conducted through data reduction, data presentation, and conclusion drawing and verification. Data validity was assessed using method triangulation by comparing the results of interviews, observations, and documentation. The results show that the role of Purchasing management at Fast Hotel has generally been implemented in accordance with the relevant theoretical framework, covering goods requirement planning, supplier selection, purchasing processes, cost control, quality control, and interdepartmental coordination. The procurement process is also implemented through six stages, namely needs identification, procurement procedures, goods receiving, storage, distribution, and documentation. However, several challenges remain, including supplier delivery delays, discrepancies between the quantity of goods received and the quantities stated in the Purchase Order (PO), and sudden requests from user departments. These challenges may affect the timeliness and continuity of fulfilling the operational requirements of the Butcher department. Therefore, more consistent supplier monitoring, periodic supplier evaluation, more accurate quantity verification, and improved coordination among Purchasing, Receiving, and Butcher are required. Overall, Purchasing management plays an important role in ensuring the availability of raw materials and supporting the smooth operation of the Butcher department at Fast Hotel.

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