Agung Sri Sulistyawati
Fakultas Pariwisata Universitas Udayana

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PENGEMBANGAN MAKANAN KHAS BALI SEBAGAI WISATA KULINER (CULINARY TOURISM) DI DESA SEBATU KECAMATAN TEGALALANG GIANYAR I. A. Trisna Eka Putri; A. Sri Sulistyawati; F. Maharani Suark; N. M. Ariani
Buletin Udayana Mengabdi Vol 12 No 1 (2013): Volume 12 No.1 – April 2013
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat

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Sebatu village has its special characteristics of traditional foods and beverages which can be developed as culinarytourism. Besides the taste and form of the foods , the cooking process from the ingredients until become theready food, and the presentation of the foods can be the interesting attraction to offer. Organizing the traditionalfood and beverages of Sebatu Village which is the part of the daily life in this village need to be developed as theinteraction tools and media among the local community and the tourist. The activities form such as; eating andenjoy the food together ( for lunch or dinner, etc ), organizing the restaurant, coffee shop, or cafe in the strategiclocation surrounding the village, cooking courses for the women organization and the other programs. Theseprograms of course need the education, training exercise and also the workshop how to make good presentation,improve the quality according to international standard, and also the sanitation and hygiene. Since Sebatu Villagedevelopes to become a Tourism Village as one of the destination, the organized traditional food and beveragesbusiness can be developed as the culinary tourism so that the local community can interacte directly with thetourists in Gianyar. The type of culinary to be developed in Sebatu such as : Jukut Ares as a appetizer. Nasi Sela,Tipat Cantok, Betutu, Be Guling, Lawar Gedang, Jukut Urab as the main course. Tape Ketan and Jaje Uli,,Jaje Dadar, Jaje Timus, Kolak Biu/Sela as the dessert. All of these culinary can be adapted to the internationalgastronomy from the form, purpose and essence so that it can be presented and offered to the tourists
PELIBATAN MASYARAKAT LOKAL DALAM PENYEDIAAN PENGINAPAN LOKAL (HOMESTAY) DI DESA WISATA TISTA, KABUPATEN TABANAN Agung Sri Sulistyawati; Ida Ayu Trisna Eka Putri; Fanny Maharani Suarka; Putu Ratih Pertiwi
Buletin Udayana Mengabdi Vol 17 No 3 (2018): Buletin Udayana Mengabdi
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (269.438 KB) | DOI: 10.24843/BUM.2018.v17.i03.p19

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Tista Tourism Village is the developing tourist village, that located at Kerambitan Village, Tabanan Regency. The purpose of this community service is to deliver the understanding and skills, improving for Tista community in playing an active role and participation in preparation of local lodging (homestay) along with supporting facilities to provide security and comfort when tourists stay and can increase tourists length of stay at Tista Tourism Village to enjoy various tourism products and tour packages in Tista Village in support of development and management of Tista Tourism Village, so as to provide economic benefits in directly to the Tista Village community. The devotion technique that is giving counseling to the tista village community which was attended by the village head, the chairman of pokdarwis, the manager of the tourist village and the community, the subject that presented about the homestay to be clean, confortable, and the availability of clean water. Homestay is prepared to be the main accommodation alternative for tourists whotakes the vacation at Tista Wisata Village. But about the cleanliness, is still a shortcoming that must be addressed. Not only homestay, a number of tourist destinations that are intended to attract tourists, should provide the widest information to tourists and maintain the cleanliness of the surrounding environment. All parties must be involved in fixing the existing shortcomings, because to increase tourism requires a high awareness, ie the community will be involved.
PENGEMBANGAN EKOWISATA BERBASIS KERAKYATAN DI BANJAR NYUH KUNING, DESA MAS, UBUD AGUNG SRI SULISTYAWATI
ECOTROPHIC : Jurnal Ilmu Lingkungan (Journal of Environmental Science) Vol 6 No 2 (2011)
Publisher : Master Program of Environmental Science, Postgraduate Program of Udayana University

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Abstract

The objective of this study is (1) to identify the potential of Banjar Nyuh Kuning Mas Village, Ubud has to offer as means of attraction in ecotourism which may be accomplished by identifying physical and non physical potential. (2) to develope a community based strategy in ecotourism. The sampling technique used is purposive sampling and accidental sampling. Data collection is accomplished through observatioan, questionaire, focus group discussion and documentation. Data analysis is by qualitative descriptive and SWOT. The result of this study is that Banjar Nyuh Kuning has the potential to be developed as an ecotourism on the basis of physical and non physical grounds. The perception of the community and tourists are in agreement to the developement of ecotourism activity which incorporate local community, nature oriented activity and has the potential to increase their income, thus resulting in a destination for leisure and recreation. There are a few results of alternative strategies such as; development strategies of ecotourism products, development strategies of human resources, development strategies of management and strategies in upgrading security. To make Banjar Nyuh Kuning as an attraction for ecotourism activity which is based on nature then the strategy for development has to be efficient and limited. Further study has to be taken for the marketing aspect and managing ecotourism object to further the developent in a comprehensive manner.
Preferensi Preferensi wisatawan mancanegara dalam pemilihan akomodasi di desa wisata nyuh kuning ubud, bali ni made pande purwaningsih; Ni Putu Ratna Sari; Agung Sri Sulistyawati
Jurnal Kepariwisataan dan Hospitalitas Vol 2 No 3 (2018): Vol.2,No.3,2018
Publisher : DIPLOMA IV TOURISM PROGRAM STUDY, TOURISM FACULTY,UDAYANA UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (9297.149 KB) | DOI: 10.24843/JKH.2018.v02.i03.p12

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The research report is entitled "Foreign Tourist Preferences in Accommodation Selection in Nyuh Kuning Tourism Village, Ubud". The purpose of this study is to determine the characteristics of tourists and know the preferences of foreign tourists in the selection of accommodation in the Tourism Village Nyuh Yellow. Indicators used in this research are location, facility, service, image, price, comfort, hygiene, health, promotion, and architecture. This research data obtained through observation, questionnaires, interviews and documentation. Determination of sampling technique is determined by incidental sampling technique to 100 foreign tourists. Data analysis techniques used are quantitative statistics (konjoin analysis) and supported by qualitative data with ten research variables. The results show that the most important attribute according to foreign tourists in the selection of accommodation in Nyuh Kuning Tourism Village is the attribute of comfort. In addition, the result of a conjoint analysis of the preferences of foreign tourists in accommodation selection is a friendly service, a location close to the crowded center of Nyuh Kuning, an accommodation facility consisting of air conditioning, TV, swimming pool, wifi, hot and cold water, accommodation rates more than Rp. 800,000, accommodation with traditional architecture, daily cleaned rooms, accommodations rated more than 8, facets of health for relaxation, and promotions with free yoga. The suggestion in this research is that local people must provide identity for the accommodation they have. Second, the accommodation is expected to be more attractive in marketing the accommodation provided. The third suggestion is to make attractive promotions and offers for tourists. The final suggestion, it is recommended for the government and management to review and rearrange the existing accommodation policy.
Persepsi wisatawan mengenai bauran pemasaran di pitamaha a tjampuhan resort and spa Gusti Putrayasa; Anak Agung Putri Sri; Agung Sri Sulistyawati
Jurnal Kepariwisataan dan Hospitalitas Vol 1 No 2 (2017): Vol.1,No.2,2017
Publisher : DIPLOMA IV TOURISM PROGRAM STUDY, TOURISM FACULTY,UDAYANA UNIVERSITY

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Abstrak Penelitian ini bertujuan untuk mengetahui persepsi wisatawan mengenai bauran pemasaran di Pita Maha a Tjampuhan Resort & Spa Ubud Bali. Teknik pengumpulan Data dalam penelitian ini menggunakan accidental sampling, Teknik penentuan informan menggunakan teknik purposive sampling. dianalisis melalui teknik analisis deskriptif kualitatif. Kemudian dilakukan pengambilan sampel dengan menggunakan skala likert. Hasil penelitian ini, menunjukkan bahwa persepsi wisatawan terhadap kualitas kamar yang baik dimiliki oleh Pita Maha a Tjampuhan Resort & Spa Ubud Bali berjumlah 312 rata-rata 3.12 persen (setuju). Persepsi wisatawan terhadap keadaan restoran yang bersih berjumlah 271 rata-rata 2.71 persen (setuju). Persepsi wisatawan terhadap menariknya bar berjumlah 309 rata-rata 3.09 persen (setuju), Persepsi wisatawan terhadap kenyamanan Spa berjumlah 208 rata-rata 2.08 persen (tidak setuju). Harga kamar, spa, food and baverage yang ditawarkan sudah sesuai memperoleh total skor 206 rata-rata 2.06 persen (tidak setuju), Pelayanan antar jemput tamu dari bandara ke hotel memuaskan memperoleh total skor 279 rata-rata 2.79 persen (setuju), Jenis transportasi yang digunakan sudah nyaman memperoleh total skor 273 rata-rata 2.73 persen (setuju), Informasi hotel pada website sudah lengkap memperoleh total skor 273 rata-rata 2.73 persen (setuju), Travel agent memberikan informasi hotel dengan jelas memperoleh total skor 252 rata-rata 2.52 persen (setuju), Kinerja karyawan dalam memberikan pelayanan sudah sesuai memperoleh total skor 250 rata-rata 2.50 persen (tidak setuju), Bangunan hotel dengan disagn dan arsitektur bali sangat menarik memperoleh total skor 304 rata-rata 3.04 persen (setuju), Tersedianya tempat parkir yang memadai memperoleh total skor 205 rata-rata 2.05 persen (tidak setuju), Penempatan furniture di area hotel sudah tepat memperoleh total skor 277 rata-rata 2.77 persen (setuju), Interaksi karyawan terhadap wisatawan yang menginap sudah baik memperoleh total skor 221 rata-rata 2.21 persen (tidak setuju). untuk menentukan kategori persepsi wisatawan mengenai bauran pemasaran di Pita Maha a Tjampuhan Resort & Spa Ubud Bali dapat dikategorikan setuju. Kata kunci: Persepsi, Wisatawan, Bauran pemasaran, Hotel
Implementasi corporate social responsibility (csr) di devinsky hotel seminyak bali Desak Made Nita Artiani; Agung Sri Sulistyawati; I Gusti Ngurah Widyatmaja
Jurnal Kepariwisataan dan Hospitalitas Vol 3 No 2 (2019): Vol.3,No.2,2019
Publisher : DIPLOMA IV TOURISM PROGRAM STUDY, TOURISM FACULTY,UDAYANA UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (347.592 KB) | DOI: 10.24843/JKH.2019.v03.i02.p012

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The application of social responsibility in Indonesia is regulated in law No. 40 of 2007 concerning limited company article 74 which states that social responsibility must be borne by a limited liability company. Corporate social responsibility / CSR is one of the hotel efforts to increase awareness of the surrounding community. This study aims to find out what corporate social responsibility / CSR programs are available at Devinsky Hotel Seminyak and to find out what obstacles are faced in implementing corporate social responsibility / CSR programs. This research took place at Devinsky Hotel Seminyak, using data collection techniques through observation, interviews, documentation and literature study. The analytical method used is descriptive qualitative. The data sources used are primary sources and secondary data sources. Processing and data analysis techniques through three stages, namely: data reduction, data presentation and conclusion drawing. The results of the study show that Devinsky Hotel Seminyak implements a corporate social responsibility / CSR program based on 3P, namely profit, people and the planet. These activities are providing assistance to orphanages, blood donors, beach cleaning, cooking classes, planting mangrove trees and providing village funds. Suggestions that can be given to Devinsky Hotel Seminyak is to make innovations in corporate social responsibility / CSR programs so that these activities are not monotonous. Key Words : Corporate Social Responsibility, Devinsky Hotels Seminyak
Identifikasi dan persepsi wisatawan terhadap capsule hotel di kuta bali Ni Made Widiarsani; Agung Sri Sulistyawati; Nyoman Sri Aryanti
Jurnal Kepariwisataan dan Hospitalitas Vol 2 No 1 (2018): Vol.2,No.1,2018
Publisher : DIPLOMA IV TOURISM PROGRAM STUDY, TOURISM FACULTY,UDAYANA UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (340.228 KB) | DOI: 10.24843/JKH.2018.v02.i01.p9

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Tujuan dari penelitian ini adalah untuk mengidentifikasi dan untuk mengetahui persepsi wisatawan terhadap capsule hotel di Kecamatan Kuta khususnya mengenai kualitas servicescape . Data dalam penelitian ini diperoleh melalui observasi, kuesioner, wawancara, studi kepustakaan serta dokumentasi. Teknik penentuan informan menggunakan purposive sampling sementara teknik penentuan sample menggunakan quota sampling. Jumlah sample yang digunakan adalah 50 responden. Teknik analisis data yang digunakan adalah deskriptif kualitatif dan deskriptif kuantitatif dengan skala likert. Berdasarkan hasil penelitian, capsule hotel di Kecamatan Kuta merupakan hotel nonbintang dengan jumlah kamar 14-102 kamar. Kamar kapsule dilengkapi dengan fasilitas untuk tidur, stok kontak, saklar, loker, tirai penutup dan fasilitas tambahan di beberapa capsule hotel seperti meja, cermin dan gantungan baju. Sementara fasilitas hotel secara umum dilengkapi dengan recepsionis, tv kable, functional room, kamar mandi komunal dan tempat parkir. Segmen pasar capsule hotel adalah solo travel dengan rentang usia 15-35 tahun dari berbagai Negara. Lokasi hotel berada di daerah pariwisata dengan tujuan tamu menginap umumnya adalah untuk berlibur. Berdasarkan hasil analisis kualitas servicescape di kapsule hotel di Kuta, semua indikator dari variable servicescape dinyatakan sangat baik. Sehingga dapat disimpulkan walaupun memiliki ruang yang terbatas capsule hotel tetap memberikan kualitas yang sangat baik dalam layanan lingkungan hotel. Kata Kunci : Identifikasi, Capsule hotel, Persepsi, Kualitas, Servicescape
Peranan public relation dalam meningkatkan tingkat hunian kamar di hotel kawasan itdc nusa dua bali pasca erupsi gunung Agung Sri Sulistyawati; Putu Ratih Pertiwi
Jurnal Kepariwisataan dan Hospitalitas Vol 2 No 2 (2018): Vol.2,No.2,2018
Publisher : DIPLOMA IV TOURISM PROGRAM STUDY, TOURISM FACULTY,UDAYANA UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (421.121 KB) | DOI: 10.24843/JKH.2018.v02.i02.p11

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Kawasan ITDC Nusa Dua, terdapat banyak hotel berbintang 5 yang disediakan untuk wisatawan dengan rata-rata tingkat occupancy 75 – 80 persen dalam setahun. Erupsi Gunung agung berdampak pada menurunnya tingkat hunian kamar Hotel di Kawasan ITDC Nusa Dua. Tujuan Penelitian ini adalah, 1) untuk mengetahui peranan Public Relation Hotel di kawasan ITDC, 2) Untuk mengetahui strategi Public Relation dalam meningkatkan Tingkat Hunian Kamar Hotel di kawasan ITDC Nusa Dua Pasca erupsi gunung agung. Jenis penelitian ini merupakan penelitian dengan pendekatan deskriptif kualitatif, jumlah sampel yang digunakan didalam penelitian ini adalah 3 hotel yang berada dikawasan ITDC Nusa Dua. Public Relation di Hotel Kawsan ITDC Nusa Dua sudah berperan dengan baik, pasca erupsi sudah berperan sangat baik, adapun peran public relation sebagai (1) penasehat ahli (2) Sebagai Fasilitator proses pemecah masalah (3) Sebagai Fasilitator komunikasi (4) Peranan Sebagai Teknis komunikasi. Adapun Strategi Public relation yang dilakukan untuk meningkatkan tingkat hunian kamar yaitu: (1) Strategi Internal Public Relation yang meliputi; a). Employee Relation, Public Relation bekerjasama dengan karyawan untuk membantu menginformasikan special offer yang ditawarkan hotel kepada tamu. b). Stockholder Relation, menyelenggarakan pertemuan antara pimpinan organisasi dengan para pemegang saham untuk menjelaskan langkah-langkah yang diambil oleh perusahaan untuk meningkatkan tingkat hunian kamar. c). Manager Relation, membuat paket special offer untuk menarik wisatawan untuk menginap ataupun memperpanjang masa tinggalnya. (2) Strategi Eksternal Public Relation meliputi: a). Community Relation, melakukan program CSR dan menawarkan jika ada wisatawan yang ingin bergabung dengan program CSR yang dilakukan oleh hotel. b). Customer Relation melakukan promosi iklan bisa dilakukan di media online maupun media cetak, pameran, publisitas, brosur, dan special event. c). Media/Pers Relation, melakukan konfrensi pers dan jumpa pers. d. Goverment Relation ikut mempromosikan Bali pasca erupsi gunung agung, ketika melakukan kunjungan keberbagai daerah baik dalam maupun luar negeri. Kata Kunci. Peranan, Strategi, Public Relation, Hotel
Strategi pemasaran pada the ritz carlton spa nusa dua bali Ni Wayan Anik Swandewi; Agung Sri Sulistyawati; Ni Ketut Arismayanti
Jurnal Kepariwisataan dan Hospitalitas Vol 5 No 1 (2021): Vol.5,No.1,2021
Publisher : DIPLOMA IV TOURISM PROGRAM STUDY, TOURISM FACULTY,UDAYANA UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JKH.2021.v05.i01.p05

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This research is motivated by tourist visits that do not meet the target of several years such as 2015 and 2017 and the percentage of tourist visits staying at hotels is also very minimal despite several sales promotions. The high average hotel occupancy does not make all tourists staying at The Ritz Carlton Hotel visit the spa. In 2015, only 29.7% of tourists stayed at The Ritz Carlton hotel out of the total hotel occupancy that visited the spa. In 2016 recorded 6.6%, in 2017 recorded 5.9% and in 2018 recorded 6.7% of the total occupancy who visited the spa. Along with the lack of tourist visits from outside the hotel to the spa. Considering that other five-star hotels in the Sawangan area, The Ritz Carlton hotel is still relatively new. This study aims to determine the internal and external environment and marketing strategies of The Ritz Carlton’s Spa. The data analysis technique used in this study was qualitative descriptive analysis and SWOT analysis was assisted by a Likert scale technique. Data collection techniques are obtained from the results of observations, interviews, questionnaires, literature studies and documentation. The informant determination technique used is Purposive Sampling. The sampling technique uses the Slovin formula totaling 100 respondents with accidental sampling as the distribution of the questionnaire. The results of the study stated that the internal environment contained 9P segmenting, targeting and positioning as well as the marketing mix. The external environment contains political, legal, economic, socio-cultural, technological and media environment factors. The SO strategy is a strategy for creating new treatment programs or healing programs based on Balinese cultural traditions. WO strategy is a strategy to improve the quality of human resources in order to provide maximum service. The ST strategy further introduces the Ritz Carlton Spa brand. WT's strategy is to improve the quality of products and services in order to compete in the market. Keywords: Strategies, Marketing, Spa, Hotel
Analisis daya saing tenaga kerja pada front office dan housekeeping department di prama sanur beach hotel bali Gede Ananda Putra; Agung Sri Sulistyawati; I Nyoman Tri Sutaguna
Jurnal Kepariwisataan dan Hospitalitas Vol 4 No 2 (2020): Vol.4,No.2,2020
Publisher : DIPLOMA IV TOURISM PROGRAM STUDY, TOURISM FACULTY,UDAYANA UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JKH.2020.v04.i02.p07

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Abstract The aim of this research is to determine the competitiveness and strategy to increase the competitiveness aspect of Front Office and Housekeeping Department especially room attendant section at Prama Sanur Beach Hotel, based on MEA 2015 drives competition between all labors more increasing. This research also based on the Front Office staff largely had above 20 years of service and had age above 45 years . The located of this research was in Prama Sanur Beach Hotel, Cemara street, Sanur Village, Denpasar. The tecnique of collecting data were observation, interviews, documentation and questionare.The technique of sampling in this research used quota and incidental sampling. The kind of data are qualitative and quantitative data, while source of data are primary data and secondary data. This research used descriptive analysis, data reduction, likert scale analysis and SWOT Analysis Based on the results of this research, Guest Service Attendant has score 4,30 category very good, Concierge has score 4,11 category good, GuestRelation Officer has score 4,30 category very good, Telepon Operator has score 3,94 category good and the average score is 4,15 category good and be able to have improvement. Room Attendant has score 4,15 category good and be able to have improvement. Some main strategy in Front Office there are departemental training, section training, refreshment training, handling complaint training, internal trainer, and employes sertification. Strategy in Housekeeping Department there are departemental training, handling guest complaint training, internal trainer, employes sertification, outing intern department program. Keywords : Competitiveness, Labor, Front Office Department, Housekeeping Department