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All Journal MIX : Jurnal Ilmiah Manajemen YUME : Journal of Management Journal La Bisecoman Jurnal Manajemen dan Organisasi Review (MANOR) Movere Journal International Journal of Economics and Management Research Journal of Management and Administration Provision Journal of Education Review Provision Jurnal Riset Manajemen Jeinsa : Jurnal Ekonomi Ichsan Sidenreng Rappang POMA JURNAL Jurnal Manajemen Pendidikan Islam MAREN: Jurnal Pengabdian dan Pemberdayaan Masyarakat JER Vifada Management and Social Sciences Journal Development Manecos Atestasi : Jurnal Ilmiah Akuntansi
Muliyadi Hamid
Universitas Fajar
Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Health Professions Languange, Linguistic, Communication & Media Physics Social Sciences Transportation Other

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Analysis of Public Service Performance of Government Apparatus at the Maridan Village Office in Sepaku District, Penajam Paser Utara Regency Samad, Mohammad Azwar; Hamid, Muliyadi; Samad, Abdul
Journal La Bisecoman Vol. 5 No. 6 (2024): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v5i6.1946

Abstract

This study aims to analyze the performance of public services at the Lurah Maridan Office in Sepaku District, Penajam Paser Utara Regency. The primary focus of this research is to describe the extent to which the principles of effective and efficient public service are applied, as well as the measures taken by the local government to improve the quality of service provided to the community. The study uses a qualitative approach, with data collected through in-depth interviews with local government officials and members of the community to gather information on the practices and public perceptions regarding the services provided. The findings of the study indicate that the Lurah Maridan Office has made efforts to improve public service performance by implementing various strategic measures, such as utilizing technology to simplify administration, enhancing employee discipline, and conducting regular performance evaluations. However, challenges related to a shortage of human resources and limited infrastructure remain obstacles in achieving service efficiency and effectiveness. Overall, despite some challenges, the community reported improvements in the quality of services provided, with an increasing level of satisfaction.
Employee Competency Development in the Personnel and Human Resources Development Agency: JEL Classification: O15, O19, M53, D73, H83, I28, J45 Sitanggang, Charles Tua; Hamid, Muliyadi; Djabar, Sadly Abdul
Journal La Bisecoman Vol. 6 No. 2 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i2.2134

Abstract

This study aims to determine the efforts made by BKPSDM Nunukan Regency in improving employee competence. Increasing ASN competence is an important factor in improving work effectiveness and the quality of public services. BKPSDM has various programs and policies designed to develop employees' skills and knowledge to suit the needs of an ever-evolving bureaucracy. This research was conducted at the Nunukan Regency Personnel and Human Resources Development Agency (BKPSDM) using qualitative methods. Qualitative research is exploratory and aims to understand social phenomena in a natural and complex context. The data collection techniques used include interviews with relevant informants, observation of competency development activities, and document analysis to obtain more accurate and in-depth data. The results of the study indicate that the Nunukan Regency BKPSDM has implemented various strategic policies and programs in improving employee competency, from planning to post-training evaluation. Based on Rahmat's theory of competency development, improving the quality of human resources is carried out systematically through training, coaching, and continuous evaluation. BKPSDM emphasizes monitoring and evaluation as part of strengthening employee capacity. The implementation of this strategy shows that structured competency development can improve professionalism, work effectiveness, and the quality of public services in Nunukan Regency. Thus, the strategy implemented by BKPSDM can be a model for sustainable HR development in the government sector.
Implementation of M-Passport Application in Improving the Quality of Public Services : JEL Classification: K11, K12, K24, O34, D18 Rafi, Fadliastuti; Hamid, Muliyadi; Arif, Muhammad Ridwan
Journal La Bisecoman Vol. 6 No. 3 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i3.1937

Abstract

This study aims to (1) provide an overview of the implementation of the M-Passport application in the Passport service process, (2) assess its effectiveness and efficiency in improving service processes, and (3) identify obstacles faced during its implementation at the Makassar Class I TPI Immigration Office. The research adopts a mixed-method approach, involving 42 passport applicants and managers. Data were collected through interviews, questionnaires, and observations, and analyzed using data triangulation. The M-Passport application has significantly improved service procedures, offering clear, accessible guidelines for applicants. It ensures timely service completion and transparent payment details, enhancing overall user satisfaction. The application is supported by adequate infrastructure, including waiting areas, playrooms, breastfeeding rooms, separate toilets for public use and disabilities, and dedicated counters for Indonesian and foreign applicants. Information and service ambassadors are also available to assist users. The effectiveness of Passport services using the M-Passport application is rated at 84.56% ("Good"), while efficiency is rated at 83.88% ("Good"). Despite these achievements, challenges remain. Frequent maintenance and updates can render the application inaccessible for 2–3 days. Network issues also affect accessibility, while limited-service quotas occasionally prevent applicants from securing preferred schedules. the M-Passport application has improved the service experience at the Makassar Immigration Office but requires addressing maintenance, network reliability, and quota limitations to enhance its effectiveness and efficiency further.
Developing The Competency of Human Resources Analyst Officials in The Personnel Agency and Human Resources Development Nasruddin, Nasruddin; Hamid, Muliyadi; Djabar, Sadly Abdul
Journal La Bisecoman Vol. 5 No. 6 (2024): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v5i6.2047

Abstract

Human resource management (HRM) is a crucial element in organizational success, particularly in government institutions. This study focuses on the competency development of the functional position of Human Resources Apparatus Analyst (Analis SDM Aparatur) following job realignment at the Civil Service and Human Resource Development Agency (BKPSDM) in Nunukan Regency. The research examines the alignment of employee competencies with job demands and evaluates the effectiveness of existing competency development programs. The study employs a descriptive qualitative method with an inductive analysis approach. The findings reveal significant competency gaps among employees, both in technical skills and managerial abilities, which hinder their performance effectiveness. Moreover, existing training programs are deemed suboptimal in addressing the functional position's actual needs in terms of content, methods, and implementation. The study suggests the necessity of a comprehensive evaluation of training programs and the formulation of more targeted and relevant competency development strategies. These findings contribute to enhancing HRM effectiveness, supporting BKPSDM's strategic objectives, and serving as a reference for future HR policy-making.
The Influence of Organizational Culture, Organizational Commitment and Job Satisfaction on Asn Employee Performance : JEL Classification: K11, K12, K13, O34, D23 Akmal, Akmal; Hamid, Muliyadi; Mujahid, Mujahid
Journal La Bisecoman Vol. 6 No. 3 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i3.2116

Abstract

The purpose of the research This is to analyze influence culture organization to performance employee to performance employee on Office Institution Community Class I Makassar, to analyze influence commitment organization to performance employee to performance employee on Office Institution Community Class I Makassar, to analyze the influence of job satisfaction on employee performance on Office of the Institute Community Class I Makassar and to Analyze influence culture organization, commitment organization And satisfaction Work to performance employee in a way simultaneous or combination. This research is survey research with a quantitative research approach. The location of this research is in the Class I Makassar Correctional Institution (Lapas). The population in this study was 141 people with a sample of 58 people. The main instrument used to obtain data was using a questionnaire. As for the data analysis technique using Multiple Regression analysis technique. Based on the results of this study, it shows that Organizational Culture has a positive and insignificant effect on the performance of civil servants of the Makassar Class I Penitentiary. This means that Organizational Culture has a unidirectional relationship and is not one of the determining factors for the rise and fall of employee performance. Organizational Commitment does not have a positive and insignificant effect on the performance of civil servants of the Makassar Class I Penitentiary. This means that Organizational Commitment has a non-unidirectional relationship and is not one of the determining factors for the rise and fall of employee performance.
IMPLEMENTASI KEBIJAKAN PENCEGAHAN JUDI ONLINE APARATUR SIPIL NEGARA DI KANTOR OTORITAS BANDAR UDARA WILAYAH V MAKASSAR Arfah, Arfah; Hamid, Muliyadi; Insan, Andi Nur
Jurnal Ekonomi Ichsan Sidenreng Rappang Vol 4 No 1 (2025): Hal
Publisher : Universitas Ichsan Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61912/jeinsa.v4i1.203

Abstract

The purpose of this study is to analyze the implementation of online gambling prevention policies among civil servants at the Airport Authority Office Region V Makassar, and to examine the organizational and individual responses of civil servants at the Airport Authority Office Region V Makassar. This research employs a qualitative method, which focuses on gaining an in-depth understanding of social phenomena, experiences, behaviors, or perceptions of individuals or groups within the Airport Authority Office Region V Makassar. The research sample was determined using purposive sampling, resulting in seven informants who were interviewed, with the validity and reliability of the data having been tested. The findings of this study indicate that: (1) transformational leadership style has a positive and significant effect on employee performance at the Airport Authority Office Region V Makassar; (2) organizational culture does not have a positive effect on employee performance when examined partially at the Airport Authority Office Region V Makassar; and (3) simultaneously, transformational leadership style and organizational culture have a significant effect on employee performance at the Airport Authority Office Region V Makassar.
Analysis of Service Quality of Investment and One Door Integrated Service Department of Penajam Paser Utara Regency Katriani, Ariska Nova; Hamid, Muliyadi; Suyuthi, Nurmadhani Fitri
Journal of Management and Administration Provision Vol. 3 No. 3 (2023): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v3i3.380

Abstract

This research aims to analyze community perceptions of the quality of services provided by the Investment and Integrated One-Stop Service Agency of Penajam Paser Utara Regency. The research focuses on five key dimensions of service quality: tangible, reliability, responsiveness, assurance and empathy, with the goal of understanding how each dimension affects public satisfaction with the provided licensing services. The research offers a comprehensive overview of community experiences and identify things that need improvement to enhance overall service quality. The methods used in the research is a descriptive qualitative approach, utilizing in-depth interviews with 50 respondents to collect data. The gathered data were analyzed using an interactive model, which involves categorization and interpretation to identify major themes in community perceptions of the service. This technique provides a deeper understanding of the factors influencing service quality and how these aspects are perceived by the public. The results indicate that, overall, the community has a positive perception of the services provided by the Agency is mean DPMPTSP, particularly in terms of reliability and the professionalism of the staff. However, there are things requiring improvement, such as inadequate facilities and a lack of efficient digital resources. Responsiveness to community feedback is also noted as a things that need enhancement. The research provides concrete recommendations for improving facilities, enhancing responsiveness, and developing digital information systems to increase the overall quality of services.
The Effect of Supervision, Commitment, and Work Discipline on Employee Performance: JEL Classification: M10, M12, M54, J24, H83 Ami Novrindah Primiatmi A Latief; Muliyadi Hamid; Mujahid Mujahid
Journal La Bisecoman Vol. 7 No. 1 (2026): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v7i1.3097

Abstract

This study aims to analyze the effect of supervision, work commitment, and work discipline on employee performance at the Office of the Social Affairs Agency of South Sulawesi Province. The study is motivated by the need to improve civil servant performance in order to achieve effective, accountable, and results-oriented public services, particularly in the implementation of social welfare programs. This research employs a quantitative approach using a survey method. The population consists of all employees of the Social Affairs Agency of South Sulawesi Province, with samples selected through proportional sampling. Data was collected using questionnaires that have been tested for validity and reliability. Data analysis was conducted using multiple linear regression after fulfilling classical assumption tests, including normality, multicollinearity, and heteroscedasticity tests. The regression analysis results indicate that supervision, commitment, and work discipline have a positive relationship with employee performance. Supervision has the lowest regression coefficient (β = 0.082), commitment has the highest regression coefficient (β = 0.390) followed by work discipline (β = 0.386). The simultaneous test (F-test) yields an F value of 29.724 with a significance level of 0.000, indicating that the three variables jointly have a significant effect on employee performance. Partially, commitment and work discipline have a significant effect on performance, whereas supervision does not have a significant effect. The adjusted R-square value of 0.541 indicates that 54.1% of the variance in employee performance can be explained by the research model, while the remaining 45.9% is influenced by other factors outside the model.
Analisis Pendapatan dan Kelayakan Finansial Usaha Tani Cabai di Kelurahan Batulapisi Malino Kabupaten Gowa Firmawansyah, Muh. Subhan; Bidol, Syamsuddin; Hamid, Muliyadi
JURNAL MANAJEMEN & ORGANISASI REVIEW (MANOR) Vol. 7 No. 2 (2025): Jurnal Manajemen dan Organisasi Review (MANOR)
Publisher : Universitas Fajar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47354/manor.v7i2.1268

Abstract

Penelitian ini bertujuan untuk menganalisis struktur biaya, tingkat pendapatan, serta kelayakan finansial usahatani cabai di Kelurahan Batulapisi, Kecamatan Malino, Kabupaten Gowa. Pendekatan yang digunakan adalah pendekatan kuantitatif dengan metode survei terhadap petani cabai sebagai responden. Data yang dikumpulkan terdiri atas data primer yang diperoleh langsung dari lapangan serta data sekunder yang mendukung analisis. Pengolahan data dilakukan melalui analisis pendapatan dan analisis kelayakan finansial yang mencakup perhitungan Benefit Cost Ratio (B/C Ratio) serta Break Even Point (BEP) sebagai indikator utama dalam menilai tingkat keuntungan dan risiko usaha. Hasil penelitian menunjukkan bahwa usahatani cabai di Kelurahan Batulapisi tergolong sangat layak secara finansial. Temuan ini mengindikasikan bahwa usahatani cabai berada pada posisi yang relatif aman dan menguntungkan, dengan risiko kerugian yang rendah. Faktor-faktor yang mendukung kelayakan tersebut antara lain efisiensi penggunaan biaya produksi, tingkat produktivitas yang relatif tinggi, harga jual cabai yang kompetitif, serta kemampuan petani dalam mengelola input produksi secara efektif. Dengan demikian, usahatani cabai memiliki potensi besar untuk terus dikembangkan secara berkelanjutan sebagai salah satu sumber pendapatan utama petani, khususnya di wilayah penelitian. Dukungan teknologi, akses pasar, dan kebijakan yang tepat akan semakin memperkuat keberhasilan pengembangan usahatani cabai di masa mendatang.
The Influence of Transformational Leadership Style and Work Motivation on Employee Performance at the (BKPSDM) Office of Penajam Paser Utara Regency Tjatur Ariyanti; Muliyadi Hamid; Habib Muhammad Shahib
Journal Development Manecos Vol. 3 No. 3 (2025): Journal Development Manecos
Publisher : Scieclouds Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/738121

Abstract

This study aims to analyze and examine the influence of transformational leadership style and work motivation, both partially and simultaneously, on employee performance at the Office of Personnel and Human Resources Development (BKPSDM) of Penajam Paser Utara Regency. The urgency of this research is based on the strategic role of BKPSDM of Penajam Paser Utara as the agency responsible for managing the state apparatus in the buffer zone of the New Capital City of Indonesia (IKN). To address the research objectives, this study adopts a quantitative approach using a survey method. Data were collected through questionnaires distributed to 46 employees as respondents. The data analysis process was conducted using multiple linear regression methods, using SPSS statistical software to process and interpret the findings through validity tests, reliability tests, classical assumption tests, and hypothesis testing (t-test and F-test). The results indicate that, partially, transformational leadership style has a positive and significant effect on employee performance. Similarly, work motivation was found to have a positive and significant effect, emerging as the most dominant variable influencing performance within BKPSDM of Penajam Paser Utara. Simultaneously, both variables were proven to have a significant effect on employee performance with a high F-statistic value. Consequently, enhancing employee performance at BKPSDM of Penajam Paser Utara Regency can be optimized by strengthening inspirational leadership patterns and maintaining sustainable employee work motivation to address the dynamics of future bureaucratic transitions.
Co-Authors Abdul Samad Abdul Samad Arief Abdul Samad Arief Akmal Akmal Ami Novrindah Primiatmi A Latief Andi Nur Insan Andrianto Andrianto Anshar, Nur Azizah Arfah, Arfah Bahar Sinring Bidol, Syamsuddin Dayan Abdurrahman Djabar, Sadly Abdul Fahrul Kahfi Firmawansyah, Muh. Subhan Habib Muhammad Shahib Hapdayani, Hapdayani Ilham Safar Ilham Safar Indira Mulyasari Paramastuti Ilham Irwan Paserangi Katriani, Ariska Nova Kirana, Andi Candra Latief, Andi Bachtiar Muammar Gilang Azhar Muh. Nasir Hamzah Muhammad Ridwan Arif Muhammad Yasir Mujahid Mujahid Mujahid, Mujahid Munawir Nasir Nasir Hamzah Nasruddin Nasruddin Nasyirah Nurdin Nur Azizah Anshar Nurmadhani Fitri Suyuthi Oskar Hutagaluh Rafi, Fadliastuti Ramadani, Triska Ramlawati Regina Ridwan, Ridwan Samad, Mohammad Azwar Sardjana Orba Manullang Sitanggang, Charles Tua Sri Adrianti Muin St. Rukaiyah Sugeng Hermanto, Sugeng Syarip, Muhammad Tangdirerung, Peri Tiara Erika Amalia Tjatur Ariyanti Triska ramadani Umi Kalsum Wahyu Wahyu Walianggen, Simson