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ANALISIS ADVERSITY QUOTIENT DAN KOMUNIKASI INTERPERSONAL DENGAN KOMITMEN ORGANISASI SEBAGAI INTERVENING TERHADAP PRODUKTIVITAS KARYAWAN Abd. Rasyid Syamsuri; Abd. Halim; Dilla Darvita
ECOBISMA (JURNAL EKONOMI, BISNIS DAN MANAJEMEN) Vol 7, No 2 (2020): ECOBISMA
Publisher : Published by the Faculty of Economics and Business, University of Labuhanbatu, North Sumat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36987/ecobi.v7i2.1852

Abstract

Tujuan penelitian ini untuk menganalisis pengaruh adversity quotient dan komunikasi interpersonal dengan komitmen organisasi sebagai Intervening terhadap produktvitas karyawan. Penelitian ini kami lakukan di PT. Gloria Jaya Sejahtera Medan-Indonesia dengan pengumpulan data melalui pendekatan survei yang menyebar kuesioner kepada 40 karyawan. Teknik pengumpulan data dilakukan dengan wawancara, kuesioner dan observasi. Alat analisis yang digunakan pada penelitian ini menggunakan software Statistical Product and Service Solutions (SPSS) dan Stuctural Equation Model (SEM) dengan SmartPLS (Partial Least Square). Pengujian dengan model struktural (inner model) dapat diperoleh bahwa nilai R square untuk variabel komitmen organisasi (Z) dan produktivitas karyawan (Y) dapat dijelaskan oleh variabel adverstiy quotient (X1), dan komunikasi interpersonal (X2), sebesar 75,3%, dan 83,3 % sedangkan sisanya dijelaskan oleh varibel lain. Untuk uji kesesuain model (uji goodness of fit) dapat diketahui bahwa nilai Q2 = 0,958 > 0 yang berarti model penelitian adversity quotient (X1), komunikasi interpersonal (X2), komitmen organisasi (Z), dan produktivitas karyawan (Y) di PT. Gloria Jaya Sejahtera Medan memiliki kesesuaian. Hasil penelitian dengan uji-t dapat diketahui bahwa adversity quotient berpengaruh positif dan tidak signifikan terhadap komitmen organisasi dengan nilai t satistik sebesar 1,069 lebih kecil dari t-tabel 1,96, komunikasi interpersonal berpengaruh positif dan signifikan terhadap komitmen organisasi dengan nilai t satistik sebesar 4,259 lebih besar dari t-tabel 1,96, adversity quotient berpengaruh negatif dan signifikan terhadap produktvitas karyawan dengan nilai t satistik sebesar 2,632 lebih besar dari t-tabel 1,96, komunikasi interpersonal berpengaruh positif dan signifikan terhadap produktvitas kerja karyawan dengan nilai t satistik sebesar 2,900 lebih besar dari t-tabel 1,96, komitmen organisasi berpengaruh positif dan signifikan terhadap produktvitas karyawan dengan nilai t satistik sebesar 4,399 lebih besar dari t-tabel 1,96.
PRODUCT INNOVATION ON CUSTOMER SATISFACTION AND BRAND LOYALTY OF SMARTPHONE USERS Yuni Winarti; Sumitro Sarkum; Abd. Halim
JOURNAL OF APPLIED BUSINESS ADMINISTRATION Vol 5 No 2 (2021): Journal of Applied Business Administration - September 2021
Publisher : Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v5i2.3166

Abstract

This study investigates the effect of product innovation attributes (Relative advantage, Complexity, Compatibility, Trialability, and observability) on customer satisfaction and loyalty with experience as a moderator between customer satisfaction and brand loyalty. This study uses quantitative methods, using the help of SPSS 23, and uses a path analysis approach to determine the relationship between variables. Based on a sample of 100 people living in the Labuhan Batu Regency area, it was found that Relative advantage, Complexity, Compatibility, Trialability, and Observability had a positive effect on customer satisfaction. These results also found that the product innovation attribute was a major predictor of customer satisfaction. The results of the study reveal that loyal customers use smartphone services in accordance with and consistent with the given perceptions. In addition, the research results illustrate that customer satisfaction has a significant effect on brand loyalty. Furthermore, this study also found that experience significantly moderates customer satisfaction and brand loyalty. As a practical implication in good market competition, companies need to understand the needs of customers and provide added value to customers by providing innovative products. Innovation in a product can increase customer satisfaction and make customers commit to a brand. managers need to understand customer needs by creating value accordingly. This study is the first to investigate the relationship between product innovation attributes, customer satisfaction and experience as a moderator. Future research is expected to analyze the role of experience as an independent variable in influencing customer satisfaction and brand loyalty.
VAKSIN SEBAGAI MANAJEMEN DIRI MASYARAKAT KAMPUNG BARU DI ERA PANDEMI COVID-19 Agung Pratama Nasution; Pristiyono Pristiyono; Abd Halim
Martabe : Jurnal Pengabdian Kepada Masyarakat Vol 5, No 4 (2022): Martabe : Jurnal Pengabdian Kepada Masyarakat
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jpm.v5i4.1338-1344

Abstract

Pentingnya pengabdian masyarakat ini dilakukan sebagai upaya memberikan informasi dan edukasi kepada masyarakat dan sebagai upaya membantu kebijakan pemerintah pusat serta meningkatkan peran perguruan tinggi sebagai agent of change dalam kehidupan bermasyarakat melalui program KKN Tematik/Membangun Desa sekaligus membantu pemerintah desa dalam mesosialisasi kepada masyarakat yang masih minim informasi vaksinasi di Desa Kampung Baru, Kec. Bilah Barat, Kab. Labuhanbatu. Metode pelaksanaan pengabdian ini pendekatan survei dan sosialisasi kepada peserta 20 responden di aula kantor desa. Kesimpulan dari pengabdian masyarakat menemukan bahwa pendekatan survei menjadi alternatif dalam memecahkan masalah sosial yang berkaitan dengan vaksinasi. Dari hasil sosialisasi menyimpulkan semua peserta dan masyarakat yang ikut serta dalam kegiatan ini memberikan respon dan sangat mendukung. Kegiatan pengabdian membangun desa yang dimaksud memberikan edukasi dan pemahaman ke masyarakat melalui program Kampus Merdeka KKN Tematik. Membantu pemerintah desa percepatan pelaksanaan vaksinasi
PENDAMPINGAN KREATIVITAS KULIT BAMBU DAN STRATEGI PEMASARAN PENGRAJIN BAMBU MASYARAKAT DESA TELUK PANJI 1 KABUPATEN LABUHANBATU SELATAN Ani Purwanti; Abdul Halim; Yudi Prayoga
Martabe : Jurnal Pengabdian Kepada Masyarakat Vol 5, No 4 (2022): Martabe : Jurnal Pengabdian Kepada Masyarakat
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jpm.v5i4.1393-1401

Abstract

The presence of bamboo in human life seems to provide a blessing for the people of Indonesia, this is because bamboo is one of the natural resources that can be utilized and has the potential to be managed into handicrafts. The main reason for this community service is to develop an economically independent community, to provide ideas and creativity, and enthusiasm in the form of morals to the community, to develop the business currently engaged in so that they can survive through the knowledge gained by lectures through marketing. The positive results obtained from this community service activity are to raise the sensitivity and concern of Higher Education through students in helping solve problems and provide solutions faced by the community, in addition to opening up students so that they can interact with partners or the community socially. For the people of Teluk Panji I Village, South Labuhanbatu Regency, especially bamboo skin craftsmen, through this activity, woven leather products such as baskets, Tampa, satay fans, household fans, and others are quite good in terms of functionality and have economic value. Bamboo skin woven products to have added value must have innovation and quality, this is necessary because handicraft products are jobs that require expertise so that the final product process must really be maintained and even improved
Mengenalkan Media Pembelajaran Online dengan Menggunakan Zoom Cloud Meeting, Google Meet dan Google Classroom bagi Siswa Smp Negeri 5 Bilah Barat Eka Sartika Nasution; Abdul Halim; Yudi Prayoga
TRIDARMA: Pengabdian Kepada Masyarakat (PkM) Vol. 5 No. 1 (2022): TRIDARMA: Pengabdian Kepada Masyarakat (PkM)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini betujuan untuk mengenalkan media pembelajaran online seperti zoom cloud meeting, google meet dan google classroom bagi siswa SMP Negeri 5 Bilah Barat. Memberikan edukasi tentang manfaat dan kelemahan media pembelajaran zoom cloud meeting, google meet dan google classroom. Memberikan pemahaman kepada siswa SMP Negeri 5 Bilah Barat tentang cara mengunakan media belajar online. Wabah Covid- 19 merupakan jenis wabah yang taraf  penyebarannya sangat tinggi serta cepat. Untuk mencegah penyebaran covid-19 maka pemerintah menyampaikan himbauan untuk menghentikan acara- acara yang bisa mengakibatkan orang-orang berkerumunan, oleh karena itu pengkajian langsung yang menyatukan banyak siswa didalam kelas ditinjau lagi kegiatannya memakai media belajar seperti: zoom cloud meeting, google meet dan google classroom. Metode yang dipakai dalam kegiatan pengabdian ini adalah menggunakan sistem sosialisasi, menjelaskan materi yang berhubungan dengan zoom cloud meeting, google meet dan google classroom menggunakan power point, Membagikan angket dan mempraktekkan langsung cara menggunakan media belajar online kepada siswa SMP Negeri 5 Bilah Barat. Berdasarkan hasil angket dapat disimpulkan bahwa pembelajaran menggunakan zoom cloud meeting, google meet dan google classroom mendapat tanggapan baik dari siswa SMP Negeri 5 Bilah Barat karena pembelajarannya lebih efektif dimasa pandemi ini. Dengan adanya pembelajaran online ini siswa menjadi lebih aktif dan mandiri karena adanya fitur-fitur didalam media pembelajaran tersebut.
Introduction of water filtration using PVC pipe to be waterworth for the community Dandi Febrian; Pristiyono Pristiyono; Abdul Halim
Community Empowerment Vol 7 No 4 (2022)
Publisher : Universitas Muhammadiyah Magelang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (411.199 KB) | DOI: 10.31603/ce.6645

Abstract

This community empowerment program focuses on how to prevent the spread of Covid-19 by using simple and inexpensive equipment to solve the problem of clean water availability. The objective of this program is to train the residents of Kampung Baru Village about the strategy of providing clean water through PVC water filtration. Socialization, training, and mentoring are the methods of community empowerment used in Kampung Baru Village, Bilah Barat District, Labuhanbatu Regency. The public's knowledge of how to produce clean water with a filter increased as a result of the program implementation, as well as the community was able to assemble a water filter using PVC pipe, and the water filter trial was successfully completed.
Dampak Komunikasi E-WOM Dan Efek COVID-19 Pada Kepuasan Service escape Terhadap E-Shopping Behavior Weni Aprianti; Sumitro Sarkum; Abdul Halim

Publisher : Universitas Yudharta Pasuruan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (806.351 KB) | DOI: 10.35891/jsb.v8i2.2834

Abstract

English VersionThis study aims to determine the effect of the servicescape dimension, namely physical space, social interaction, safety elements on servicescape satisfaction, the effect of electronic word of mouth on servicescape satisfaction and the covid-19 situation moderating the relationship between electronic word of mouth and servicescape satisfaction and the effect of servicescape satisfaction on servicescape. e-shopping consumers. Collecting data in this study using accidental sampling technique samples, then distributed to 150 respondents. This research uses quantitative research methods, the data that has been collected is processed using the help of the SPSS 23 application and carries out a path analysis approach to determine the relationship between variables. Based on the research results, it is concluded that the dimensions of the servicescape are physical space, social interaction and safey element significantly affect servicescape satisfaction. Electronic word of mouth affects servicescape satisfaction. The covid-19 situation significantly moderates the relationship between electronic word of mouth and servicescape satisfaction. as well as servicescape satisfaction and e-shopping consumer behavior can have a positive and significant effect. Versi Indonesia Penelitian ini bertujuan untuk mengetahui pengaruh dari dimensi servicescape yaitu physical space, social interaction, safety element terhadap kepuasan servicescape, pengaruh electronic word of mouth terhadap kepuasan servicescape serta situasi covid-19 memoderasi hubungan antara electronic word of mouth dan kepuasan servicescape serta pengaruh kepuasan servicescape terhadap konsumen e-shopping. Pengambilan data dalam penelitian ini menggunakan sampel teknik accidental sampling, kemudian disebarkan kepada 150 responden. Penelitian ini menggunakan metode penelitian kuantitatif, data yang telah terkumpul diolah dengan menggunakan bantuan aplikasi SPSS 23 dan melakukan pendekatan path analysis untuk mengetahui hubungan antar variabel. Berdasarkan hasil penelitian diambil kesimpulan bahwa dimensi servicescape yaitu physical space, social interaction dan safey element secara signifikan mempengaruhi kepuasan servicescape. Electronic word of mouth berpengaruh terhadap kepuasan servicescape. situasi covid-19 signifikan memoderasi hubungan antara electronic word of mouth dan kepuasan servicescape. serta kepuasan servicescape dan perilaku konsumen e-shopping dapat berpengaruh positif dan signifikanStudi ini dilaksanakan untuk mengidentidikasi elemen penting yang berpengaruh terhadap kinerja karyawan. Elemen-elemen tersebut berfokus pada pelatihan dan pengembangan, rekrutmen dan seleksi, kepuasan kerja dan motivasi. Perolehan sampel menggunakan teknik purposive sampling terhadap 260 karyawan hotel berbintang empat di Kota Batam dan diuji melalui aplikasi Smart PLS 3.0. Hasil pengujian menunjukkan pengaruh yang signifikan positif dari elemen penting tersebut terhadap kinerja karyawan. Motivation sebagai variabel mediasi, juga memiliki dampak yang signifikan positif terhadap kinerja karyawan. Hasil ini akan berguna bagi Manajemen Hotel untuk mempertahankan dan meningkatkan kinerja karyawan. Kata Kunci: Pelatihan dan pengembangan, Rekrutmen dan Seleksi, Kepuasan Kerja, Motivasi, Kinerja Karyawan.
The Effect of Education, Professionalism, Quality of Work Life, and Work Discipline on Employee Performance at PT. Telkom (Persero) Tbk Branch Rantauprapat Eko Suganda; Siti Lam'ah Nasution; Abdul Halim
Daengku: Journal of Humanities and Social Sciences Innovation Vol. 3 No. 2 (2023)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.daengku1495

Abstract

This study aims to analyze the influence of education, professionalism, quality of work life and work discipline on employee performance at PT. Telkom Indonesia, Tbk Rantauprapat Branch. The research method used in this research is quantitative. In this study, the population is employees of PT. Telkom Indonesia, Tbk Branch Rantauprapat as many as 110 people. The research sample used the slovin formula, and a significance level of 0.05, with a total of 86 people. Data collection techniques used were observation, documentation studies and questionnaires. The method of analysis of this research is multiple linear regression with the SPSS program. The results of the study prove that education has a positive and significant effect on employee performance at PT. Telkom Indonesia, Tbk Rantauprapat Branch. Professionalism has a positive and significant effect on employee performance at PT. Telkom Indonesia, Tbk Rantauprapat Branch. Quality of Work Life has a positive and significant effect on Employee Performance at PT. Telkom Indonesia, Tbk Rantauprapat Branch. Work Discipline has a positive and significant effect on Employee Performance at PT. Telkom Indonesia, Tbk Rantauprapat Branch. Education, Professionalism, Quality of Work Life and Work Discipline simultaneously have a positive and significant effect on Employee Performance at PT. Telkom Indonesia, Tbk Rantauprapat Branch. The coefficient of determination is 0.732, meaning that employee performance can be explained by the variables Education (X1), Professionalism (X2), Quality of Work Life (X3) and Work Discipline (X4) of 73.2%, while the remaining 26.8% can be explained by the variable others that were not examined in this study.
The Influence of Financial Compensation, Social Security and Non-Financial Compensation on Job Satisfaction of Civil Servants at the Labuhanbatu Regency Transportation Service Khairul Azmi; Meisa Fitri Nasution; Abd Halim
Daengku: Journal of Humanities and Social Sciences Innovation Vol. 3 No. 3 (2023)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.daengku1529

Abstract

This study aims to determine the effect of financial compensation, social security and non-financial compensation on job satisfaction of civil servants at the Labuhanbatu Regency Transportation Service, both partially and simultaneously. Determination of the sample technique uses Arikunto's opinion with a total of 40 people and the analytical method used is a descriptive analysis method, multiple linear regression analysis, and hypothesis testing. The results of partial hypothesis testing (t test) show that financial compensation (X1), social security (X2) and non-financial compensation (X3) have a positive and significant effect on job satisfaction of civil servants in the Labuhanbatu Regency Transportation Service, with a variable value of Compensation financial tcount is 3.018 while t table is 1.689 (tcount is bigger than ttable). the social security variable tcount is 3.138 while t table is 1.689 (tcount is bigger than ttable). Meanwhile for the Non-financial Compensation variable the value of tcount is 2,608 while ttable is 1,689 (t count is greater than ttable). The results of simultaneous hypothesis testing (F test) show that Financial Compensation (X1), Social Security (X2), Non-Financial Compensation (X3) have a positive and significant effect on Job Satisfaction of Civil Servants in the Labuhanbatu Regency Transportation Service, with an fcount of 10.371 while ftable 2.64 (fcount is bigger than ftable). The test results for the coefficient of determination (R2) show that the Adjusted R square value is 0.419 or 41.9% indicating that financial compensation, social security and non-financial compensation simultaneously contribute to employee job satisfaction by 41.9%.
The Effect of Horizontal Communication, Vertical Communication and Diagonal Communication on Employee Work Morale at the Sub-district Office, Rantau Utara Rosenni Nursetia Lingga; Bayu Eko Broto; Abd Halim
Daengku: Journal of Humanities and Social Sciences Innovation Vol. 3 No. 3 (2023)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.daengku1530

Abstract

This study aims to determine the Effect of Horizontal Communication, Vertical Communication and Diagonal Communication on Employee Morale at the North Rantau Sub-district Office, both partially and simultaneously. The population in this study is employees at the North Rantau Sub-district Office, the study period is from January to July 2023, The determination of sample techniques uses the opinions of 30 people and the analysis methods used are descriptive analysis methods, multiple linear regression analysis, and hypothesis testing, with a variable value of Horizontal Communication calculated at 3,237 while t table 1,703 (tcount > from ttabel) with a sig value of 0.003 smaller than the alpha value of 0.05. Then the value of the Vertical Communication variable is calculated at 3.081 while t table is 1.703 (tcount > from ttabel) with a sig of 0.005 smaller than the alpha value of 0.05. Meanwhile, for the Diagonal Communication variable, the calculation value is 2.907 while the ttabel is 1.703 (t calculate > from the ttabel) with a sig of 0.007 smaller than the alpha value of 0.05. The results of simultaneous hypothesis testing (F test) showed that Horizontal Communication (X1), Vertical Communication (X2) and Diagonal Communication (X3) had a positive and significant effect on employee morale at the North Rantau Sub-district Office, with a calculated value of 9.178 while f table 2.76 (f count is greater than thef tabel). The test results of the Coefficient of determination (R2) can be seen that the Adjusted R square value of 0.458 or 45.8% shows that Horizontal Communication, Vertical Communication and Diagonal Communication against Employee Morale at the North Rantau Sub-district Office of 54.2%