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All Journal International Journal of Artificial Intelligence Research International Research Journal of Management, IT & Social Sciences Journal of Economic, Bussines and Accounting (COSTING) Jurnal Riset Inspirasi Manajemen dan Kewirausahaan JMD: Jurnal Riset Manajemen & Bisnis Dewantara Revitalisasi : Jurnal Ilmu Manajemen International Journal of Economics Development Research (IJEDR) Open Access Indonesia Journal of Social Sciences JMK Jurnal Manajemen dan Kewirausahaan Otonomi Open Access Indonesia Journal of Social Sciences Journal of Management and Social Sciences Wawasan : Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Jurnal Nuansa: Publikasi Ilmu Manajemen dan Ekonomi Syariah Triwikrama: Jurnal Ilmu Sosial Neraca Manajemen, Akuntansi, dan Ekonomi Commodities, Journal of Economic and Business Jurnal Mahasiswa: Jurnal Ilmiah Penalaran dan Penelitian Mahasiswa
Rusandy, Deby Santyo
Universitas Islam Kadiri
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Transportation

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PENGARUH HARGA, LOKASI, DAN KUALITAS PELAYANAN JASA TERHADAP KEPUASAN KLIEN DI NOTARIS DAN PPAT WITRIE NUR AIDA, S.H.,M.Kn KABUPATEN KEDIRI Dewi, Rheka Rahmawati Sari; Rusandy, Deby Santyo; Widuri, Trisnia
Commodities, Journal of Economic and Business Vol. 3 No. 1 (2022): July 2022
Publisher : FKDP (Forum Komunikasi Dosen Peneliti)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59689/commo.v3i1.698

Abstract

One of the growing businesses is the legal services sector, specifically in the field of notary and land deed-making services (PPAT - Pejabat Pembuat Akta Tanah). The office of Notary and PPAT Witrie Nur Aida, SH, MKn. operates in the legal services field using pricing, location, and service quality strategies to achieve the goal of client satisfaction. The location of the Notary and PPAT office of Witrie Nur Aida, SH, MKn. is strategic, as it is situated on the border between Kediri City and Kediri Regency. However, the notary office's location does not have ample parking facilities, causing clients difficulties in parking their vehicles. The quality of service provided by the Notary Witrie Nur Aida, SH, MKn. office includes timely handling of client documents and a friendly staff. This study is a quantitative research. The research is conducted at the Notary and PPAT Witrie Nur Aida, SH, MKn. office. The population of this study consists of 153 individuals. The sample size is 111, determined using the Slovin formula as the sampling technique. The analysis techniques used include validity and reliability tests, classic assumption tests, and hypothesis testing. Partially, the Price variable (X1) has a significant influence on the client satisfaction variable (Y). Partially, the Location variable (X2) has a significant influence on client satisfaction (Y). Partially, the Service Quality variable (X3) has a significant influence on client satisfaction (Y). Simultaneously, price, location, and service quality have a significant impact on client satisfaction.
Optimalisasi Penggunaan Naskah Dinas Elektronik(Nadine) Dalam Meningkatkan Produktivitas Kerja Widodo, Handi Cahyo; Rusandy, Deby Santyo
Otonomi Vol 25 No 2 (2025): Otonomi
Publisher : Universitas Islam Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32503/otonomi.v25i2.8038

Abstract

Pandemi Covid yang telah kita lalui beberapa waktu yang lalu telah membuat kita untuk cepat membiasakan diri dengan hal baru (new normal). Sebagai tindak lanjut atas arahan Presiden Joko Widodo mengenai penanganan penyebaran Covid-19, pemerintah mengeluarkan Surat Edaran Menteri PANRB Nomor 19 Tahun 2020 yang mengatur penyesuaian sistem kerja Aparatur Sipil Negara (ASN) guna mencegah penyebaran virus di lingkungan instansi pemerintah. Kebijakan ini menuntut peralihan dari pola kerja tradisional ke sistem kerja berbasis digital, mengingat pelaksanaan kerja dari rumah tidak boleh menghentikan jalannya administrasi pemerintahan. Untuk mendukung penerapan kerja jarak jauh, Kementerian Keuangan menggunakan aplikasi Naskah Dinas Elektronik (Nadine). Aplikasi ini dirancang untuk mendukung otomasi perkantoran dan memastikan penggunaan sistem persuratan yang lebih efisien dan terpadu di lingkungan Kementerian Keuangan. Fitur-fitur Nadine yang mendukung efektivitas meliputi integrasi dengan sistem lain, akses online dengan perangkat seluler di mana serta kapan saja, penerapan tanda tangan elektronik, serta kemudahan dalam proses penyaringan dan pelaporan dokumen. Dari sisi efisiensi, Nadine membantu mengurangi penggunaan kertas dan layanan kurir konvensional. Penelitian ini menerapkan pendekatan kualitatif. Pengumpulan data dilaksanakan dengan wawancara (data primer) serta observasi penggunaan aplikasi Nadine (data sekunder). Analisis data dilakukan dengan cara mengolah, menyajikan, lalu menarik sebuah kesimpulan dari data yang didapat. Temuan memperlihatkan bahwasanya penggunaan Nadine pada Kantor Pelayanan Pajak Pratama Kediri, Dirjen Pajak, Kementerian Keuangan terbukti efisien serta efektif untuk mendukung peningkatan mutu kerja, produktivitas, serta ketepatan waktu pegawai untuk mencapai sasaran organisasi.
Analisis Pengaruh Motivasi, Perilaku Pemimpin dan Pengembangan Karier terhadap Kinerja Pegawai Yudi Pratama, Yusuf Ilham; Rusandy, Deby Santyo
Otonomi Vol 25 No 2 (2025): Otonomi
Publisher : Universitas Islam Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32503/otonomi.v25i2.8056

Abstract

This researchaims to: 1) Analyze the influence of motivation, leadership behavior, and career development on the performance of employees in the General Affairs Section of the Regional Secretariat in Blitar Regency, 2) Analyze the effect of motivation on the performance of employees in the General Affairs Section of the Regional Secretariat in Blitar Regency, 3) Analyze the influence of leadership behavior on the performance of employees in the General Affairs Section of the Regional Secretariat in Blitar Regency, 4) Analyze the effect of career development on the performance of employees in the General Affairs Section of the Regional Secretariat in Blitar Regency, and 5) Analyze which factors among motivation, leadership behavior, and career development have a dominant influence on the performance of employees in the General Affairs Section of the Regional Secretariat in Blitar Regency. This research employs a quantitative research approach, which aims to explain the influence between variables through hypothesis testing. The independent variables are X1 = Motivation, X2 = Leadership Behavior, X3 = Career Development Opportunities, and the dependent variable is employee performance (Y). Data collection techniques are conducted through questionnaires and surveys, consisting of primary and secondary data. Subsequently, the data is analyzed quantitatively using statistical models in computer programs, employing descriptive analysis and multiple linear regression analysis. The results of the study indicate that: 1) Motivation, leadership behavior, and career development opportunities each have an influence on the performance of employees in the General Affairs Section of the Regional Secretariat of Blitar Regency, 2) Motivation is the dominant variable influencing the performance of employees in the General Affairs Section of the Regional Secretariat of Blitar Regency, and 3) The performance of employees in the General Affairs Section of the Regional Secretariat of Blitar Regency has largely been supported by their work results meeting the established quality targets, as well as their willingness to work overtime to complete tasks within the set time frame.
Analisa Kesuksesan Sistem Informasi E-Rapor Menggunakan Model Delone Mclean Dan Acceptance Technology Model (TAM) Rusandy, Deby Santyo
Otonomi Vol 24 No 1 (2024): Otonomi
Publisher : Universitas Islam Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32503/otonomi.v24i1.5284

Abstract

This study aims to determine the effect of service quality, system quality, information quality, and perceived usefulness on user satisfaction of e-Rapor information systems at SMAN 1 Gondanglegi, in addition to finding which variables have the most dominant influence. The analysis technique in this study uses the DeLone Mclean model (2003) and the Acceptance Technology Model (TAM) (2003). The object of this research is the e-Report information system with the subject being teachers and staff. The number of samples used as many as 49 people. Data collection techniques using a questionnaire. Test the validity with the product moment method. To test the reliability using the alpha formula. And for regression testing, the assumption test method and significance model testing were used, using SPSS version 26 software. The results of this study that all the results of the questionnaire are valid and reliable. For the relationship of variables depending on each variable, namely, service quality and information quality have a positive and significant influence on user satisfaction. System quality and perceived usefulness have a negative and partially insignificant effect on user satisfaction. The variable that has the most dominant influence on user satisfaction is service quality.
Motivasi, Disiplin, Dan Insentif Terhadap Kinerja Pegawai Pada Dinas Pekerjaan Umum Dan Penataan Ruang Kabupaten Tulungagung Rahayu, Puji; Rusandy, Deby Santyo
Otonomi Vol 25 No 1 (2025): Otonomi
Publisher : Universitas Islam Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32503/otonomi.v25i1.7033

Abstract

Human resources are one of the most vital elements for organizations or government agencies. Because their role in implementing strategies is very important, namely as the subject of implementing organizational strategies. This study aims to: (1) Analyze motivation partially influencing employee performance at the Public Works and Spatial Planning Agency of Tulungagung Regency. (2) Analyze discipline partially influencing employee performance at the Public Works and Spatial Planning Agency of Tulungagung Regency. (3) Analyze incentives partially influencing employee performance at the Public Works and Spatial Planning Agency of Tulungagung Regency. (4) Analyze motivation, discipline, and incentives simultaneously influencing employee performance at the Public Works and Spatial Planning Agency of Tulungagung Regency. (5) Analyze the most dominant motivation, discipline, and incentive variables on employee performance at the Public Works and Spatial Planning Agency of Tulungagung Regency. This study uses a quantitative analysis method, namely analysis of data that has been scored according to the measurement scale that has been set using statistical formulas. The analysis used is for data in the form of numbers. While the quality test uses (1) Descriptive statistical analysis, (2) Verification analysis. (3) Classical assumption test (4) Multiple regression analysis, and (5) Hypothesis testing, (6) Determination Coefficient Analysis (R2). The results of the study show that: (1) Motivation partially has a significant influence on employee performance at the Public Works and Spatial Planning Service of Tulungagung Regency. (2) Discipline partially has a significant influence on employee performance at the Public Works and Spatial Planning Service of Tulungagung Regency. (3) Incentives partially have a significant influence on employee performance at the Public Works and Spatial Planning Service of Tulungagung Regency. (4) Motivation, discipline, and incentives simultaneously have a significant influence on civil performance at the Public Works and Spatial Planning Service of Tulungagung Regency. (5) Motivation has the most dominant influence on employee performance at the Public Works and Spatial Planning Service of Tulungagung Regency
Dampak Citra Merek, Harga Dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan (Studi Kasus Cafe Epidemi Jombang) Pradana Putra, Maulana; Rusandy, Deby Santyo; M. Laksono, Sonny Subroto; Mega Hastuti, Sri Haryuni
REVITALISASI : Jurnal Ilmu Manajemen Vol 14 No 1 (2025): REVITALISASI : Jurnal Ilmu Manajemen
Publisher : Universitas Islam Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32503/revitalisasi.v14i1.7606

Abstract

Penelitian ini dilatar belakangi oleh perkembangan dunia kuliner semakin maju khususnya pada cafe. Penelitian ini dimaksudkan untuk mengetahui pengaruh citra merek, harga dan kualitas pelayanan terhadap kepuasan pelanggan cafe. Populasi dalam penelitian ini adalah pelanggan Cafe Epidemi Jombang. Sedangkan sampel dalam penelitian ini adalah berjumlah 50 pelanggan yang diambil dengan menggunakan teknik Accidental Sampling. Metode analisis data dalam penelitian ini menggunakan analisis Regresi Linier Berganda. Kesimpulan dari penelitian ini adalah Citra Merek, Harga dan Kualitas Pelayanan secara simultan berpengaruh terhadap Kepuasan Pelanggan Cafe Epidemi Jombang. Terdapat pengaruh secara parsial antara Citra Merek terhadap Kepuasan Pelanggan Cafe Epidemi Jombang. Terdapat pengaruh secara parsial antara Harga terhadap Kepuasan Pelanggan Cafe Epidemi Jombang. Terdapat pengaruh secara parsial antara Kualitas Pelayanan terhadap Kepuasan Pelanggan Cafe Epidemi Jombang.
AKTIVITAS PEMASARAN DAN KEPENTINGAN NON-PENGENDALI DENGAN KINERJA TATA KELOLA SEBAGAI PEMODERASI: BUKTI DARI PASAR ASEAN Deby Santyo Rusandy; Marhaendra Kusuma
JMD : Jurnal Riset Manajemen & Bisnis Dewantara Vol. 9 No. 1 (2026): Januari (2026) - Juni (2026)
Publisher : STIE PGRI Dewantara Jombang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26533/jmd.v9i1.1515

Abstract

The purpose of this study is to determine the effect of marketing activities on non-controlling interests' rights over corporate profits and the moderating role of governance performance in the influence of marketing activities on non-controlling interests' rights over corporate profits. The firm-year data used is 1,249 from the financial statements of companies listed on stock exchanges in five Southeast Asian countries. Moderated regression analysis was used to test the hypothesis. The results demonstrate that marketing activities have a positive effect on non-controlling interests' rights over corporate profits, and governance performance strengthens the influence of marketing activities on non-controlling interests' rights over corporate profits. This study's theoretical contribution supports agency theory, which suggests that good governance mitigates agency problems between parent owners and non-controlling interests. This study's practical contribution is a recommendation for investors with potential non-controlling interests to consider the effectiveness of marketing performance in predicting investment returns, as reflected in attributable earnings. The originality of this study lies in examining the moderating role of governance performance in the influence of marketing activities on non-controlling interests' rights over corporate profits.
Analisis Beban Kerja Guru Disertai Disiplin Serta Kompensasi Dalam Memprediksi Kinerja Mengajar Syarifudin, M. Amir; Askafi, Eka; Rusandy, Deby Santyo
REVITALISASI : Jurnal Ilmu Manajemen Vol 14 No 2 (2025): REVITALISASI : Jurnal Ilmu Manajemen
Publisher : Universitas Islam Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32503/revitalisasi.v14i2.8489

Abstract

This study aims to evaluate the impact of work discipline, workload, and compensation on teacher performance at SMKN 1 Purwoasri, Kediri, East Java. A quantitative approach was used, with 62 teachers as the sample, selected through saturated sampling. Data were collected using questionnaires and analyzed with descriptive statistics, validity and reliability tests, normality, multicollinearity, heteroscedasticity, regression analysis, coefficient of determination (R²), and hypothesis testing, using SPSS version 22 for Windows. The results indicate that work discipline does not have a significant impact on teacher performance, while workload and compensation both show a significant influence. Furthermore, the three variables collectively have a significant effect on teacher performance.
Pengaruh Keragaman Produk Dan Promosi Terhadap Keputusan Pembelian Pada CV. Jati Mulia Kauman Tulungagung Wilona Gatra Wedari; Deby Santyo Rusandy; Anita Sumelvia Dewi
Journal of Management and Social Sciences Vol. 2 No. 4 (2023): November : Journal of Management and Social Sciences
Publisher : Sekolah Tinggi Ilmu Administrasi Yappi Makassar Jl. Sumba no 46, Kota Makassar, Sulawesi Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimas.v2i4.647

Abstract

The development and advancement of technology in the modern era has had a tremendous impact on efforts to create superiority in competition between companies. So companies are required to continue to improve their competitiveness so that they are not inferior to other companies. This research aims to determine and explain the results of the influence of product diversity and promotions on purchasing decisions at CV. Jati Mulia Kauman Tulungagung. The method used is quantitative descriptive. The sample for this research is consumers who have made purchases at CV. Jati Mulia Kauman Tulungagung as many as 50 consumers. The sampling technique uses accidental sampling. The data collection technique uses a questionnaire that has been tested for validity and reliability. The data analysis technique used is classic assumptions, multiple linear regression. The results of this research are that there is a positive and significant influence of product diversity on purchasing decisions with a significant value of 0.004 < 0.05. There is a positive and significant influence of promotion on purchasing decisions with a significant value of 0.000 <0.05. There is a simultaneous influence of product diversity and promotion on purchasing decisions with a significant value of 0.000 <0.05.
Co-Authors A. Fikry Azizan Aang Dwi Saputro Abu Talkah Abu Talkah Agus Setiawan Agus Wahyudi Akbar Rizal Bahari Anita Sumelvia Anita Sumelvia D. ANITA SUMELVIA DEWI Anita Sumelvia Dewi Anna Ayu Amitasari Arisyahidin, Arisyahidin Astuti, Widji Badi' Rizqi Aminulloh Bagus Ryan Putra Pratama Dewi, Rheka Rahmawati Sari Eka Askafi Erlia Novita Sari Fauzi, Friska Fina Tri Adiyuniarsih Firdiansjah, Achmad Galuh Setyorini, Elisa Iig Sri Hardiningrum Iing Sri Hardiningrum Karjito Karjito Kiki Nawaki Kusuma, Marhaendra Laksono, Sonny SM M. Laksono, Sonny Subroto Mega Hastuti, Sri Haryuni Nabilla Putri Santoso Nisa Mutiara Pradana Putra, Maulana Puji Rahayu Rendy Setiawan Ristin Gosaroh Robiul Umi Rodiyah Setyani, Adika Desi Sumaji Sumarji Syamsiar, Syamsiar Syarifudin, M. Amir Widodo, Handi Cahyo Widuri, Trisnia Wilona Gatra Wedari Yayan Wahyuni Yudi Pratama, Yusuf Ilham Yuni Eka Safitri