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All Journal Jurnal Celtic Esteem Journal of English Study Programme Jurnal Abdi: Media Pengabdian Kepada Masyarakat E-Link Journal Bulletin of Pedagogical Research Jurnal Pengabdian Kepada Masyarakat Seandanan: Jurnal Pengabdian pada Masyarakat Pamasa: Jurnal Pengabdian kepada Masyarakat Jurnal Pengabdian Kepada Masyarakat Khidmah Nusantara Jurnal Linguistik Terapan
Noverita Wahyuningsih
Politeknik Negeri Malang
Humanities Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Pelatihan Hospitality English Dan Educational Tourism Guna Mendukung Pengembangan Wisata Hijau Di Desa Tulusbesar Noverita Wahyuningsih; Ririn Pratiwi Suharto; Putri Sekarsari; Tri Astuti Handayani; Nurdjizah
Khidmah Nusantara Vol. 1 No. 1 (2024): Agustus 2024
Publisher : CV.RIZANIA MEDIA PRATAMA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69533/ah214v12

Abstract

Permasalahan utama yang dihadapi oleh mitra di Desa Tulusbesar, Kecamatan Tumpang, Kabupaten Malang yaitu permasalahan pengembangan wisata dimana potensi Desa Tulusbesar belum dimanfaatkan dengan optimal. Tim pengusul pengabdian akan membantu menyelesaikan permasalahan tersebut melalui kegiatan pengabdian ini dengan judul “Pelatihan Hospitality English dan Educational Tourism Guna Mendukung Pengembangan Wisata Hijau di Desa Tulusbesar”. Metode yang akan dipakai untuk mewujudkan tujuan khusus tersebut adalah memberikan 2 jenis pelatihan yaitu pelatihan Hospitality English dan pelatihan Educational Tourism di Desa Tulusbesar. Langkah-langkah kegiatan yang akan dilakukan melalui kegiatan pengabdian ini terdiri dari 5 tahapan, meliputi: analisis kebutuhan pengembangan wisata, pelatihan hospitality English, pelatihan educational tourism, praktik mengimplementasikan hospitality english dalam menyambut wisatawan, praktik mengimplemetasikan educational tourism. Dalam pelatihan ini peserta pelatihan diberikan materi hospitality english seperti greeting and self-introduction/introducing someone else, telephone courtesy, general services at homestay, direction and general enquiries at homestay, problems and complaints, making comparisons, giving and receiving compliments, offering help and advice, dan English daily conversation. Hasil kegiatan yaitu peserta pelatihan mampu menggunakan Bahasa Inggris praktis untuk wisata budaya di Desa Tulusbesar, khususnya untuk dapat memberikan layanan yang kind dan helpful (ramah, hangat, dan berkualitas) bagi wisatawan terutama wisatawan asing.
BATIK GAMES: OPTIMALISASI SALURAN KOMUNIKASI BISNIS UMKM MELALUI PERANCANGAN DAN PEMBUATAN MATERI INTERAKTIF H5P Nugrahaningtyas Fatma Anyassari; Putri Sekarsari; Wahyuni Ningsih; Noverita Wahyuningsih; Sugeng Hariyanto; Eko Boedhi Santoso
Jurnal ABDI: Media Pengabdian Kepada Masyarakat Vol. 12 No. 1 (2026): JURNAL ABDI : Media Pengabdian Kepada masyarakat
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/abdi.v12i1.51765

Abstract

In an increasingly competitive business environment, an SME batik, with its inherent product strengths, needs to optimize its business communication channels by relying not only on static materials but also on interactive ones. This community service activity was carried out to equip the batik MSME website with interactive materials titled 'batik games'. The community service implementation method included designing and creating the interactive materials, which consisted of four stages: design, production, internal evaluation, and field testing; measuring the level of partner empowerment; and product handover. The H5P plug-in was chosen to accommodate product creation. Ten interactive games in two languages ​​(Indonesian and English) were created. Field testing results show that respondents agreed that the H5P interactive materials on the 'batik games' page were fun and useful. The interactive materials were fun because they were exciting, interactive, and informative. The materials were useful because they added insight into batik patterns, meanings, and methods of batik making as well as the culture related to the batik patterns through an interesting way for Gen Z. The results obtained from the analysis of increasing the level of partner empowerment are an increase in partner competitiveness in terms of adding a variety of business communication channels, increasing differentiation of business communication strategies, and adding English as the language ​​for business communication channel materials. Keywords: SME batik, business communication, interactivity, English
Co-Authors Ayu Sulasari Bambang Suryanto Dhony Manggala Putra Eko Boedhi Santoso Hiqma Nur Agustina Kusmintarti, Anik Luchis Rubianto Maulidiyah, Fitrotul Maya Rizki Fauzia Moh Thamrin Moh. Abdullah Anshori Novitasari Nugrahaningtyas Fatma Anyassari Nurdjizah Putri Sekarsari Putri Sekarsari Rina Sari Ririn Pratiwi Suharto Salsadila Sindya Dewantari Sidik Ismanu Sugeng Hariyanto Suselo Utoyo Tiara estu amanda Tri Astuti Handayani Umi Anis Roisatin Wahyuni Ningsih Zubaidi Zubaidi