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WEB-BASED MOBILE SERVICE HANDLING APPLICATION DESIGN Teni Agustina; Dewi Aryanti; Mochamad Nandi Susila; Mulyadi Mulyadi; Andronias Siregar; Hardiyan Hardiyan
INFOKUM Vol. 10 No. 5 (2022): December, Computer and Communication
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (875.773 KB)

Abstract

The use of internet technology has developed with the presence of web-based applications as a solution to a problem in an organization. CV. Dayla Cell is a business actor selling services for accessories and handling mobile phone service and as an object of research. The problem that exists in the object of research is the management of service data, which still uses paper records physically and is not yet supported by database data storage. The purpose of this study is to design and build a web-based application that can support the effectiveness and productivity of research object service handling activities, with the benefit of research being able to provide convenience and speed in searching for the required data because the data is stored properly in a database. This study uses the SDLC (Software Development Life Cycle) software development method with the stages of the waterfall method. The results of the study are that the applications built are able to properly support operational activities, especially mobile phone service on the object of research
The effect of organizational commitment and personal organizational fit on turnover intention of contract employees at PT Asia Bandar Alam Jakarta Devy Sofyanty; Vera Agustina Yanti; Danny Ong; Suwantica Suwantica; Teni Agustina
Enrichment : Journal of Management Vol. 13 No. 1 (2023): April: Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i1.1282

Abstract

Increasingly competitive business competition in the era of the industrial revolution 4.0 creates a competitive advantage. One of the company's efforts is to improve the quality of human resources, competing to provide good compensation for human resources. On the other hand, a number of things need to be of concern to companies related to HR. High turnover intention is a problem because they have to train new employees. Quantitative research method The sampling technique used is purposive sampling with 100 respondents. The sample is determined by considering certain characteristics the researcher has determined according to the research objectives. Characteristics of respondents in this study, namely: (1) status as contract employees; (2) Working period of fewer than 3 years; (3) Willing to be a respondent. The instrument used in this study was a questionnaire or questionnaire at PT Bandar Alam Jakarta. The study results show that organizational commitment negatively and significantly affects employee turnover intention. This means that the lower the employee's organizational commitment, the higher the employee turnover intention. Conversely, the higher the organizational commitment, the lower the employee turnover intention. The study results show that organizational commitment negatively and significantly affects employee turnover intention. This means that the lower the employee's organizational commitment, the higher the employee turnover intention. Conversely, the higher the organizational commitment, the lower the employee turnover intention.
Hubungan Stres Kerja terhadap Kinerja Karyawan pada PT Tunas Mobilindo Parama Jakarta Selatan Agustina, Teni; Lestari, Nurlaela Eva Puji; Rismayanti, Shella
Perspektif : Jurnal Ekonomi dan Manajemen Akademi Bina Sarana Informatika Vol 17, No 2 (2019): September 2019
Publisher : www.bsi.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (220.155 KB) | DOI: 10.31294/jp.v17i2.6210

Abstract

Human resource management is very important for companies in managing, managing and utilizing employees so that they can function productively for the achievement of company goals. Efforts to improve employee performance, including paying attention to work stress. Stress is also very influential impact on the company because it involves the performance of employees in carrying out their duties and responsibilities within the company organization. This study aims to determine the effect of work stress on employee performance in the Mechanical Engineering section of PT Tunas Mobilindo Parama. Data analysis uses Validation test, Reabilitation test, correlation coefficient test, determination test and regression equation test. This study used a saturated sample of 30 respondents from the Mechanical Engineering section at PT Tunas Mobilindo Parama. The research method in this study uses multiple linear regression method with the data processed is work stress (X) on employee performance (Y). While for the calculation of the correlation coefficient test shows that the influence of work stress has a strong or high effect on employee performance that is equal to 0.855 and for the calculation of the test of determination gets 74.2% results, which means that work stress (X) has a big effect or has a strong relationship on employee performance ( Y) with the remaining other factors equal to 25.8%. Key Words: Work Stress, Employee Performance
PENGARUH MOTIVASI BELAJAR DAN PERSEPSI ATAS METODE PEMBELAJARAN TERHADAP PRESTASI BELAJAR ILMU PENGETAHUAN SOSIAL SISWA (Pada SMPN 98 Jakarta Selatan) Agustina, Teni
Perspektif : Jurnal Ekonomi dan Manajemen Akademi Bina Sarana Informatika Vol 12, No 2 (2014): SEPTEMBER 2014
Publisher : www.bsi.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/jp.v12i2.1144

Abstract

In the process of teaching and learning in schools is very necessary motivation to make students feel excited in Belaja. Needs encouragement or motive to perform certain actions, where it is believed that if the deed has been done, then the equilibrium state was reached and there arose perassan satisfied within the individual. This study aims to determine the extent of the influence on the perception of learning motivation learning method to learning achievement IPS students. These results indicate that there is significant influence learning motivation and perception of the teaching methods together towards achievement of social studies students, a significant difference between achievement motivation toward social studies students and a significant difference between the perceptions of the learning method of learning achievement IPS students. Keywords: Motivation, Perception of Learning Methods and Learning Achievement IPS
ANALISIS FAKTOR KUALITAS PELAYANAN DALAM MENINGKATKAN KEPUASAN PELANGGAN PADA PT UNIBLESS INDO MULTI JAKARTA SELATAN Agustina, Teni; Oktiani, Nurvi; Lestari, Nurlaela Eva Puji

Publisher :

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (74.809 KB) | DOI: 10.31955/mea.v5i1.701

Abstract

For attempting the Quality of Service as a one of marketing strategy, it is an obligation for fulfill all of Customer Expectation, The Company must have bargained service which can be received and felt by consumer, and it is good choices, that the service can be excess than the expectation of consumer, until it can be created the high of Service Quality performance. In other hand the purpose of this research know the factors from service quality which have been done and which is the others factor must be given more attention for increasing the consumer service. The methods from this research use quantitative, with data have been collected by Questionnaires, the amount of samples consist of 60 respondents, from the Customer of PT UNIBLESS INDO MUKTI, beside that use analysis Factor with the Processing data use Correlation factor, extraction factor and Rotation Factor From the result of research, it can be decided the factor that have been done in this company is the knowledge of customer needs, and in other hands the factors which must have been more attention is how to the company create the high value and product performance, in advice from the result the company must think of the steps or strategies for creating the high value until the purpose of company for increasing customer satisfaction have achieved
ANALISIS FAKTOR PENENTU KUALITAS PRODUK DALAM MENINGKATKAN LOYALITAS PELANGGAN PADA CV. PANDAWA DIGITAL PRINTING DEPOK Lestari, Nurlaela Eva Puji; Agustina, Teni; Oktiani, Nurvi

Publisher :

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (74.735 KB) | DOI: 10.31955/mea.v5i1.946

Abstract

Untuk menjadi sebuah perusahaan jasa printing yang besar dari banyaknya pesaing yang mempunyai bidang yang sama, perusahaan perlu memperhatikan kualitas produk yang akan ditawarkan pada pelanggan. Hal ini bisa berdampak pada loyalitas pelanggan dan sebagai sumber keberlangsungan pada masa mendatang. Tujuan dari penelitian ini adalah untuk mengetahui analisis faktor penentu kualitas produk terhadap loyalitas pelanggan pada CV Pandawa Digital printing Depok. Penelitian ini menggunakan metode deskriptif kuantitatif dan sampel probability merupakan sampel random sampling dalam kemungkinan keseluruhan anggota populasi dapat terpilih sebagai sampel dalam penelitian. Pengambilan data dalam bentuk kuisioner menggunakan pernyataan sebanyak 15 butir soal. Sedangkan sampel yang digunakan sebanyak 70 dari karyawan CV Pandawa Digital Printing Depok. dengan pengujian maka hasil koefisien korelasi dapat memperoleh nilai 0.693 dengan kesimpulan hubungan kuat antara kualitas produk dan loyalitas pelanggan. Sedangkan dari hasil uji koefisien determinasi diperoleh hasil sebesar 0.58% menunjukan akan adanya kualitas produk yang berpengaruh pada loyalitas pelanggan dengan tingkat hubungan sedang dan 42% sisanya dipengaruhi oleh faktor lain yang belum diketahui penulis pada penelitian ini. Dari hasil penelitian ini dapat disimpulkn sebagai berikut yang pertama kualitas produk berpengaruh kuat terhadap loyalitas pelanggan; dan kedua kualitas produk memiliki tingkat hubungan sedang dengan loyalitas pelanggan.
PENGARUH MANAJEMEN KINERJA DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PENGGUNA JASA TRANSPORTASI Oktiani, Nurvi; Lestari, Nurlaela Eva Puji; Agustina, Teni

Publisher :

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (74.748 KB) | DOI: 10.31955/mea.v5i3.1345

Abstract

Transportation system in Indonesia as a general and especially in Jakarta have been integrated and managed for fulfill and increasing demand for user in Public Transportation, the managing of Public Transportation is needed not only demand user but also make connection for user duties, so that can reach efficiency and efficient and achieve satisfaction, one of ways for managing Public transportation with increasing performance management and service quality. The research have a purpose for knowing what extent the impact of Performance management and Service Quality toward increasing of Customer Satisfaction the user of Public Transportation. The Methods of research use Quantitative with ordinal scale, and the amount of samples consist of 400 user of public Transportation in Transjakarta. The Data is taken by Spread of Questionnaire, The Processing data have been used by Statistical Package For Social Sciences(SPSS) with Reliabilities, Validities, Normality of Residual, Multicollinearity, heteroscedasticity, autocorrelation, partial correlation between independent variable and evaluation of Regression. From the result can explain between Performance Management and Service Quality have significant relation toward customer satisfaction beside that it have been significant impact between variables, with determinant coefficient performance management and service quality can explain customer satisfaction with amount 54.5% leftovers can be described with another factors such as customer relationship management and Customer expectation, etc, and the advice in the future for consideration, it is need new strategies or program for increasing customer satisfaction.
Pengaruh Penerapan Zahir Accounting Versi 6 Terhadap Efisiensi Laporan Keuangan PT. Media Aguna Kreasi Rahmawati, Mari; Supriyatna, Adi; Suminten, Suminten; Agustina, Teni; Saridawati, Saridawati; Indarti, Wahyu
Akasia: Artikel Ilmiah Sistem Informasi Akuntansi Vol 4 No 1 (2024): Artikel Ilmiah Sistem Informasi Akuntansi (AKASIA) - April 2024
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/akasia.v4i1.5022

Abstract

Dalam hal ini ada batasan penulisan diantaranya pencatatan laporan keuangan yang sebelumnya dilakukan secara manual diawali dengan (saldo awal akun, jurnal umum, buku besar, neraca saldo, laporan penyesuaian, neraca lajur, laporan laba rugi, laporan perubahan modal dan neraca) sehingga akan diaplikasikan pada Zahir Accounting versi 6 dimulai dari setup awal untuk membuat database perusahaan, data nama (customer, vendor, dan employee), input data rekening, daftar hutang maupun piutang, saldo awal, transaksi dan menjadi laporan keuangan. Metode yang dilakukan dalam penulisan dengan observasi, wawancara, dan studi pustaka. Data yang dibutuhkan dalam penulisan diantaranya bukti transaksi, data karyawan, konsumen, pemasok, dan dokumen lainnya. Implementasi zahir untuk pencatatan laporan keuangan mengasilkan output berupa laporan keuangan. PT Media Aguna Kreasi masih menggunakan sistem manual dalam pencatatan sehingga penulis melakukan implementasi zahir accounting versi 6 terhadap laporan keuangannya. Karena teknologi yang semakin canggih ini, dunia binsis membutuhkan suatu proses  akuntansi dengan hasil yang maskimal tetapi dengan pencatatan laporan keuangan dengan sistem manual sudah tidak efektif lagi. Untuk mengetahui suatu kondisi dan kinerja perusahaan sangat dibutuhkan laporan keuangan yang akurat. Namun masih banyak perusahaan yang menggunakan sistem manual dalam pencatatan   , karena kurangnya pengetahuan dan harus membutuhkan budget yang tidak sedikit.
Pengelolaan Persediaan Makanan Hewan Pada Amazon Petshop Melalui Pemodelan SCRUM Berbasis Sistem Informasi Rahmawati, Mari; Christien, Dahlia; Suminten, Suminten; Agustina, Teni; Saridawati, Saridawati; Hardani, Sri
IMTechno: Journal of Industrial Management and Technology Vol. 5 No. 1 (2024): Vol. 5 No. 1 (2024): Januari 2024
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/imtechno.v5i1.2676

Abstract

Sistem Informasi Persediaan Makanan Hewan pada Amazon Petshop merupakan suatu sistem yang digunakan untuk mengelola persediaan makanan hewan yang tersedia di toko online Amazon Petshop. Dalam rangka meningkatkan efisiensi dan kecepatan pengembangan sistem ini, telah diimplementasikan pemodelan Scrum yang berbasis web. Pemodelan Scrum adalah suatu pendekatan pengembangan perangkat lunak yang mengutamakan fleksibilitas, kolaborasi, dan tanggung jawab tim. Dalam konteks sistem informasi persediaan makanan hewan, penerapan Scrum berbasis web memungkinkan para anggota tim untuk bekerja secara terorganisir, berkolaborasi, dan merespons perubahan dengan cepat. Dalam konteks sistem informasi persediaan makanan hewan pada Amazon Petshop, penerapan Scrum berbasis web memungkinkan tim untuk secara efektif merespons perubahan permintaan dan kebutuhan pelanggan. Kolaborasi tim yang erat dan siklus pengembangan yang singkat memungkinkan sistem ini untuk terus berkembang dengan cepat dan menghasilkan perbaikan yang konsisten. Dengan demikian, implementasi pemodelan Scrum berbasis web dalam sistem informasi persediaan makanan hewan pada Amazon Petshop memberikan kerangka kerja yang kuat dan efisien untuk pengembangan sistem yang responsif dan berkualitas tinggi. Kata Kunci : Persediaan Makanan Petshop, Metode Scrum, Codeigniter MVC
Pengaruh Kepemimpinan dan Iklim Organisasi Terhadap Kinerja Pegawai Pada PUSDATIN KEMENDIKBUDRISTEK Faradilah, Nur Rizki; Kurniasari, Rani; Agustina, Teni
SWABUMI (Suara Wawasan Sukabumi): Ilmu Komputer, Manajemen, dan Sosial Vol 12, No 2 (2024): Volume 12 Nomor 2 Tahun 2024
Publisher : Universitas Bina Sarana Informatika Kota Sukabumi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/swabumi.v12i2.21394

Abstract

Kepemimpinan merupakan kemampuan individu dalam mengendalikan, mengarahkan, memimpin, mengatur seseorang agar dapat melakukan sesuatu sehingga tercapainya tujuan yang diinginkan atau diharapkan. Iklim organisasi merupakan kondisi atau suasana yang tercipta dalam lingkungan kerja yang dapat menjadi ciri khas organisasi dimana hal ini menyangkut kepribadian, sikap, dan perilaku seluruh anggota organisasi. Kinerja atau prestasi kerja merupakan hasil yang dicapai oleh seseorang dalam menjalankan tanggung jawab dan tugasnya baik secara kualitas maupun kuantitas. Tujuan penelitian ini untuk mengetahui pengaruh kepemimpinan dan iklim organisasi terhadap kinerja pegawai baik secara parsial maupun simultan. Ruang lingkup pada penelitian ini adalah pegawai yang bekerja pada PUSDATIN Kementrian Pendidikan, Kebudayan, Riset, dan Teknologi dengan jumlah sampel sebesar 69 pegawai. Metode penelitian ini menggunakan metode kuantitatif dan pengumpulan data dilakukan dengan melalukan observasi. Secara parsial variabel Kepemimpinan tidak berpengaruh positif dan tidak signifikan terhadap Kinerja Pegawai sedangkan variabel Iklim Organisasi berpengaruh positif dan signifikan terhadap Kinerja Pegawai. Namun secara simultan Kepemimpinan dan Iklim Organisasi terdapat pengaruh positif dan signifikan terhadap Kinerja Pegawai. Leadership is an individual's ability to control, direct, lead, organize someone so that they can do something so that the desired or expected goals are achieved. Organizational climate is a condition or atmosphere created in the work environment which can become a characteristic of the organization where this concerns the personality, attitudes and behavior of all members of the organization. Work performance or achievement is the result achieved by someone in carrying out their responsibilities and duties, both in quality and quantity. The aim of this research is to determine the influence of leadership and organizational climate on employee performance, both partially and simultaneously. The scope of this research is employees who work at PUSDATIN, Ministry of Education, Culture, Research and Technology with a sample size of 69 employees. This research method uses quantitative methods and data collection is carried out by observation. Partially, the Leadership variable has no positive and insignificant effect on Employee Performance, while the Organizational Climate variable has a positive and significant effect on Employee Performance. However, leadership and organizational climate simultaneously have a positive and significant influence on employee performance.