Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : Abdimas Universal

Penyuluhan Risiko Bahan Kimia Laundry serta Penerapan Keselamatandan Kesehatan Kerja (K3) di Industri Laundry Indah Permata Sari; Dian Mardi Safitri; Winnie Septiani; Bambang Cholis Su'udi
Abdimas Universal Vol. 5 No. 2 (2023): Oktober
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Balikpapan (LPPM UNIBA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36277/abdimasuniversal.v5i2.306

Abstract

The laundry industry is one of the industries that is growing rapidly at this time. The development of this industry cannot be separated from the growing need for human clothing. While carrying out their work, laundry workers have a risk of exposure to laundry chemicals. However, most laundry workers do not understand these risks and how to prevent and handle them. This service activity aims to provide counseling to laundry workers regarding the risks of laundry chemicals and the application of occupational safety and health in the laundry industry. Counseling was carried out directly to one of the laundry industries in Tangerang City, involving 14 laundry workers. The material provided includes various types of laundry chemicals, potential hazards, how to prevent them and the need for OSH applications such as the use of PPE in work. The results of the activity evaluation show that this counseling activity has an impact on increasing the knowledge of laundry workers regarding the risks of laundry chemicals and how to prevent and handle them. Evaluation of the usefulness of the activity and the activity presenter gave the result that the presenter conveyed the material clearly so that all laundry workers agreed that this extension activity was very useful.
Pendampingan Identifikasi Kecacatan Kualitas Produk Melalui Review Pelanggan di E-commerce Anik Nur Habyba; Iveline Anne Marie; Rahmi Maulidya; Indah Permata Sari; Triwulandari Satitidjati Dewayana
Abdimas Universal Vol. 6 No. 2 (2024): Oktober (In Press)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Balikpapan (LPPM UNIBA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36277/abdimasuniversal.v6i2.508

Abstract

E-commerce has been proven to be able to increase product sales. PT TIJ utilized e-commerce well and increased women's bag product sales. During 2023, PT TIJ will be able to triple bag production and online sales through several e-commerce sites. Various problems are also encountered as production capacity increases, especially regarding returned customer products. Customers receive products with product defects in bags purchased via e-commerce. This defect can occur due to the shipping or production processes. Customer review data contains many product defect data that PT TIJ has not analyzed. This data is widely accessible to competitors. This community service assists in identifying product defects through customer review data in e-commerce. Apart from that, how should communication between departments be carried out? The mentoring participants comprised 14 employees and represented each of the Production, Quality Control, and Marketing departments. The findings of PT TIJ's customer review analysis can identify product defects in ratings 1-3 with the most reviews. Apart from that, Shopee e-commerce is the main priority for defect identification data because it has the highest number of product assessments compared to other platforms. After the mentoring was carried out, there was an increase in participants' understanding of product quality management. However, in the future, the program needs to be carried out more intensively and adapted to the participant's job description.