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All Journal JIKSI (Jurnal Ilmu Komputer dan Sistem Informasi) Jurnal Informatika dan Teknik Elektro Terapan E-Dimas: Jurnal Pengabdian kepada Masyarakat Sistemasi: Jurnal Sistem Informasi Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) Computatio : Journal of Computer Science and Information Systems Jurnal CoreIT Jurnal Eksplora Informatika SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan METHOMIKA: Jurnal Manajemen Informatika & Komputerisasi Akuntansi Sebatik KOMPUTA : Jurnal Ilmiah Komputer dan Informatika Simtek : Jurnal Sistem Informasi dan Teknik Komputer Abdimas Umtas : Jurnal Pengabdian kepada Masyarakat ComTech: Computer, Mathematics and Engineering Applications Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Jurnal Muara Sains, Teknologi, Kedokteran dan Ilmu Kesehatan JISKa (Jurnal Informatika Sunan Kalijaga) INTI Nusa Mandiri Jurnal Mnemonic Jurnal Bakti Masyarakat Indonesia Jurnal FASILKOM (teknologi inFormASi dan ILmu KOMputer) Journal of Dinda : Data Science, Information Technology, and Data Analytics Jurnal Esensi Infokom: Jurnal Esensi Sistem Informasi dan Sistem Komputer Jurnal Informatika Progres Internet of Things and Artificial Intelligence Journal Jurnal Pengabdian Pada Masyarakat Edu Komputika Journal KOMPUTASI Jurnal Serina Abdimas
Teny Handhayani
Universitas Tarumanagara
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Journal : Internet of Things and Artificial Intelligence Journal

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Student Feedback Systems: Developing a Web-Based Solution for Efficient Complaint Processing at Faculty of Information Technology Tarumanagara University Phratama, Owen Maytrio; Handhayani, Teny; Perdana, Novario Jaya
Internet of Things and Artificial Intelligence Journal Vol. 4 No. 4 (2024): Volume 4 Issue 4, 2024 [November]
Publisher : Association for Scientific Computing, Electronics, and Engineering (ASCEE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31763/iota.v4i4.834

Abstract

The collection of student feedback, encompassing aspirations, and complaints, serves as a cornerstone in improving the quality of education and fostering institutional responsiveness in higher education. However, many universities, including Tarumanagara University, especially the Faculty of Information Technology still rely on manual processes for submitting these concerns, necessitating face-to-face interactions with faculty administrative personnel. This traditional approach often results in inefficiencies, including delayed responses and difficulty tracking complaints. This research addresses these issues by proposing the development of a web-based application designed to centralize and streamline the processing of student complaints and aspirations. Utilizing the waterfall model as the development methodology, the application is developed using ASP.NET with C# and SQL Server to ensure robust performance and data management. The outcomes of this initiative demonstrate significant improvements in both time efficiency and resource allocation for handling student feedback within the Faculty of Information Technology at Tarumanagara University. By implementing this web-based solution, the faculty aims to foster a more effective and responsive feedback mechanism that enhances student engagement and satisfaction.
Enhancing Tourist Experiences in Glodok Pancoran Through Virtual Tours Christina, Angelica; Tony, Tony; Handhayani, Teny
Internet of Things and Artificial Intelligence Journal Vol. 4 No. 4 (2024): Volume 4 Issue 4, 2024 [November]
Publisher : Association for Scientific Computing, Electronics, and Engineering (ASCEE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31763/iota.v4i4.837

Abstract

This research aims to develop a web-based tourist destination application for Glodok Pancoran, Jakarta, to improve tourist experience and promote local culture and culinary. The methods used in developing this application include database design, development using Visual Studio Code, React for the frontend, and Go (Golang) for the backend, as well as database management with MySQL. The app was tested using black box method and System Usability Scale (SUS) assessment to ensure functionality and user satisfaction. With an Agile approach, the app integrates Google Maps and Street View to provide virtual tours, which is a new innovation in promoting local tourism. The results showed a high level of user satisfaction with an average SUS score of 90.33, which was categorized as excellent. This study highlights the importance of virtual tours in tourism, especially for first-time visitors, and recommends further development based on user feedback to improve tourism and the local economy.
Co-Authors Adela Calista Adela Tania Adithya Putra, Farhan Andre Andre, Andre Andrian, Gion Andry Winata Angelica Christina Arya Bintang Saputra Arya Dwi Saputra Brando Dharma Saputra Castello Purba, Andrew Cecillia Chung Chairisni Lubis Cherissa Aeryn Djaya Christina, Angelica Daffa Hilmi Aji Dara Kharisma Limparan Darius Andana Haris David Jansen Dayanti, Afina Putri Desi Arisandi Desi Arisandi Djoenaedi, Owen Duncan Ariel Dwi Saputra, Arya Dyah Erny Herwindiati Dyah Erny Herwindiati Ericko, Teddy Faradila Herfiyana Farhan Afrial Farouqi, Akmal Fawaz Firdausyan, Naufal Georgia Sugisandhea Hendryli, Janson Herfiyana, Faradila Huang, Jervis Irvan Lewenusa Irvan Lewenusa Irvan Lewenusa, Irvan Janson Hendryli Janson Hendryli Jason Jaya, Jefri Jayadi, Bryan Valentino Jeanny Pragantha Jeanny Pragantha Jeanny Pragantha Jeremia Pinnywan Immanuel Jochsen, Erico Jong, Fenny Jordi Pradipta Kusuma Jourdan Stanley Julius Juan Karnadi, Benny Kelvin Wijaya Kusuma, Jordi Pradipta Lely Hiryanto Lim, Maggie Lubis, M.Kom., Chairisni Mahendra, Izam Susilo Mahendra, Izam Susilo Manatap Dolok Lauro Manatap Dolok Lauro, Manatap Dolok Manatap Sitorus Marchel Yusuf Rumlawang Arpipi Mathew Judianto Matthew Oni Matthew Russel Paul Mohammad Faraditya Eka Putra Monica Ong Muhammad Isnaini Syaifudin Nicko Kurniawan Novario Jaya Perdana Oni, Matthew Owen Maytrio Phratama Paulus Samotana Zalukhu Permana, Yudistira Peter James Tedja Phratama, Owen Maytrio Purba, Andrew Castello Sandy Permadi Sormin Sitorus Dolok Lauro , Manatap Sonata, Raffy Sopany, Mikael Reichi Sumarlie , Devid Sumarlie, Aurellia Clearesta Tanudy, Clara Tasya Syamsudin Tommy Wijaya Putra Tony Tony Veri Wasino Wasino Wasino Wasino Wasino Wasino, Wasino William William Winata, Andry Yusuf Rumlawang Arpipi, Marcel Zyad Rusdi