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The Determinant Of Auditor Career Survivability Adopting The Blockchain Technology Deny Nitalia Mindrawati; Grahita Chandrarin; Harianto Respati
Brilliant International Journal Of Management And Tourism Vol. 4 No. 3 (2024): October : Brilliant International Journal Of Management And Tourism
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v4i1.2758

Abstract

This empirical study examined the influence of the auditor perspective on the supportive factors of blockchain technology adoption and the implication on auditory career survivability. The current research population consisted of all auditors in Indonesia, 6.034 individuals. The researchers used the Slovin formula to take 375 respondents. The researchers analyzed the obtained data with a validity test, reliability test, and path analysis. The results found the perception of the auditor about the positive and significant influencing factors toward the blockchain technology adoption and survivability of the auditor's career. Blockchain technology adoption could not moderate the survivability of an auditor's career. The current research novelty dealt with the examined variables, from the qualitative study. Then, the researchers developed the research into quantitative research to provide significant evidence.
EFFORTS TO IMPROVE CUSTOMER LOYALTY IN BEAUTY CARE SERVICES AMID ECONOMIC UNCERTAINTY: A CASE STUDY OF ERGLOSSY, BLITAR CITY Erlina Yuni Arista; Mokhamad Natsir; Harianto Respati
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 5 (2026): October
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze efforts to increase customer loyalty of beauty care services at Erglossy, Blitar City in the face of economic uncertainty for the period 2024–2026. The background of the study is based on a significant decline in turnover, from Rp409,411,440 in 2024 to Rp260,146,720 in 2025, and Rp69,210,100 in January–May 2026, due to weakening purchasing power, deflation, shrinking middle class, and a wave of national layoffs. This qualitative research with a case study design collected data through in-depth interviews, participant observation, and documentation of 14 informants selected through purposive and snowball sampling techniques. Data were analyzed using the interactive model of Miles, Huberman, and Saldaña. The results showed that the decline in visit trends was triggered by limited customer time, economic pressures, accessibility constraints, and intensified competition. The loyalty formation process confirms Oliver's (1999) four-stage model, but with the distinctive finding that the affective dimension is the starting point for loyalty formation, preceding the cognitive dimension. This study also found the phenomenon of community advocacy, namely the behavior of loyal customers who actively invite those closest to them to participate in joint care as the highest level of loyalty. Erglossy's strategy includes 3S service standards, active promotions, proactive follow-up via WhatsApp, service personalization, customer appreciation programs, and responsive complaint handling. The main obstacles lie in human resource capacity and physical infrastructure, while strategic opportunities lie in the potential for word-of-mouth. This study recommends strengthening human resources, a more formal loyalty program, and facilitating community advocacy as low-cost new customer acquisition strategies.
Pengaruh Motivasi dan Kompetensi terhadap Kinerja Akademik Mahasiswa Penerima Bantuan Pendidikan dengan Moderasi Dukungan Keluarga Sem Kandai; Umu Khouroh; Mokhamad Natsir; Harianto Respati; Sunardi
Jurnal Ilmiah METANSI ”Manajemen dan Akuntansi” Vol 9 No 2 (2026): Jurnal Ilmiah Metansi (Manajemen dan Akuntansi)
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Lamappapoleonro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57093/metansi.v9i2.586

Abstract

Penelitian ini bertujuan menganalisis pengaruh motivasi, kompetensi, dan dukungan keluarga terhadap kinerja akademik mahasiswa penerima Bantuan Pendidikan Tinggi Pemerintah Daerah Kabupaten Teluk Bintuni serta menguji peran dukungan keluarga dalam memoderasi pengaruh motivasi dan kompetensi. Penelitian menggunakan pendekatan kuantitatif dengan jenis explanatory research. Sampel sebanyak 358 mahasiswa penerima bantuan yang tersebar pada 68 kota tujuan ditentukan menggunakan rumus Slovin dengan tingkat kesalahan 5 persen dan dipilih menggunakan cluster random sampling. Data primer diperoleh melalui kuesioner skala Likert. Analisis data menggunakan Partial Least Squares Structural Equation Modeling (PLS-SEM) dengan SmartPLS. Hasil penelitian menunjukkan bahwa motivasi berpengaruh positif dan signifikan terhadap kinerja akademik dengan koefisien jalur 0,315 dan p-value 0,000. Kompetensi berpengaruh positif dan signifikan dengan koefisien 0,325 dan p-value 0,000. Dukungan keluarga juga berpengaruh positif dan signifikan dengan koefisien 0,219 dan p-value 0,000. Dukungan keluarga memperkuat pengaruh motivasi terhadap kinerja akademik dengan koefisien moderasi 0,295 dan p-value 0,000. Sebaliknya, dukungan keluarga memperlemah pengaruh kompetensi terhadap kinerja akademik dengan koefisien -0,467 dan p-value 0,000. Nilai Adjusted R² sebesar 0,830 menunjukkan bahwa model mampu menjelaskan 83 persen variasi kinerja akademik mahasiswa. Temuan menegaskan pentingnya integrasi bantuan finansial, penguatan motivasi, pengembangan kompetensi, dukungan keluarga, dan pembentukan kemandirian akademik dalam pengelolaan program bantuan pendidikan tinggi daerah.