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All Journal Syntax Literate: Jurnal Ilmiah Indonesia IJEBD (International Journal Of Entrepreneurship And Business Development) Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Syntax Transformation Jurnal Ilmiah Publika Abdimas Awang Long: Jurnal Pengabdian dan Pemberdayaan Masyarakat COMSERVA: Jurnal Penelitian dan Pengabdian Masyarakat Jurnal Signal Edunity: Kajian Ilmu Sosial dan Pendidikan Journal of Social Science INJURITY: Journal of Interdisciplinary Studies Jurnal Ekonomi, Teknologi dan Bisnis Advances In Social Humanities Research Asian Journal of Social and Humanities Greenation International Journal of Law and Social Sciences
Sri Wulandari
Universitas Swadaya Gunung Jati
Humanities Astronomy Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mechanical Engineering Public Health Social Sciences Other

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Public Value Of Business Legality Number (NIB) Through Online Single Submission (OSS) System Anita Anita; Salsa Fitriyah; Sri Wulandari; Iskandar Zulkarnaen
Edunity Kajian Ilmu Sosial dan Pendidikan Vol. 3 No. 6 (2024): Edunity : Social and Educational Studies
Publisher : PT Publikasiku Academic Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57096/edunity.v3i6.265

Abstract

This study aims to analyze the Public Value of Business Legality Business Identification Number (NIB) through the Online Single Submission (OSS) System, Obstacles or Constraints that often occur in the registration of Business Legality Business Identification Number (NIB) through the Online Single Submission (OSS) System, and also to analyze Efforts made to overcome obstacles or constraints in Business Legality Business Identification Number (NIB) through the Online Single Submission (OSS) System in Cirebon Regency. The analysis method used in this research is a qualitative descriptive analysis method. The results showed that the Public Value of Business Legality Business Identification Number (NIB) through the Online Single Submission System was still not formed because only two aspects of the Strategy Trilogy (a strategic triangle) were effective, namely Legitimacy and Support and Subtantively valuable. Meanwhile, the Operational Capabilities aspect is still not effective.
Collaborative Governance Strategies For Community-Based Tourism Village Development To Increase Local Revenue Widiya Puspita Rani; Ricko Rivalldo Gustiar; Muhammad Ilham Mulyadi; Mukarto Siswoyo; Sri Wulandari
Edunity Kajian Ilmu Sosial dan Pendidikan Vol. 3 No. 7 (2024): Edunity : Social and Educational Studies
Publisher : PT Publikasiku Academic Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57096/edunity.v3i7.269

Abstract

The development of Cibuntu Tourism Village will grow if there is participation from stakeholders between the government, the community, and the private sector in providing public services in the tourism sector such as infrastructure, roads, facilities, and promotion. Collaborative governance is an effective strategy to develop Cibuntu Tourism Village given the limited budget from the government. This research aims to explore the collaboration between the government, the community, and the private sector in developing Cibuntu Tourism Village and improving the economy of the local community and the Regional Original Revenue of Kuningan Regency. This research uses a qualitative method through a descriptive approach by taking the research location in Cibuntu Tourism Village, and the Kuningan Regency Youth, Sports and Tourism Office as a supporting location. The data collection techniques used are literature study, observation, interviews, and documentation. The results of this study use the theory of Ansell and Gash (Astuti et al., 2020) which includes setting initial conditions, institutional design, leadership, and collaborative processes. In Ansell and Gash's theory, the leadership indicator is not optimal due to the lack of communication and cooperation between the Cibuntu Village government and the Kuningan Regency Youth, Sports, and Tourism Office. This research also identified supporting and inhibiting factors in the development of Cibuntu Tourism Village. Supporting factors include cultural potential, beautiful nature, socio-historical aspects, and agriculture and livestock. The inhibiting factors include lack of coordination, access far from the main road, lack of digital promotion, and inadequate human resources. The development of Cibuntu Tourism Village through Collaborative Governance can improve the economy of the local community and the Original Revenue of Kuningan Regency. However, to achieve optimal results, it is necessary to improve communication and cooperation between the village government and related agencies, as well as increase digital promotion and human resource development. Identification and utilization of local potential is also the key to success in the development of this tourism village.
Implementation Of Micro, Small & Medium Enterprise (Umkm) Assistance Policy Fakhri Fakhruroji Muhasa; M. Tegar Firmansyah; Moh. Taufik Hidayat; Sri Wulandari
Edunity Kajian Ilmu Sosial dan Pendidikan Vol. 3 No. 8 (2024): Edunity : Social and Educational Studies
Publisher : PT Publikasiku Academic Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57096/edunity.v3i8.276

Abstract

Small and medium enterprises (MSMEs) in Cirebon Regency face several challenges, such as a lack of creating new ideas, a low level of quality of human resources, many MSMEs that do not have official legality and low access to capital.  This study aims to understand the implementation process of Cirebon Regent Regulation No. 44 of 2022 which regulates Micro Business Assistance in Cirebon Regency, the research was conducted using qualitative methods through a descriptive approach to describe the phenomena that occur. Policy implementation, according to an analysis based on George Edward III's theory, is influenced by four main factors: communication, available resources, attitudes or dispositions, and bureaucratic structure. These factors determine the success or failure of the policy implementation. The results showed that the implementation of the MSME mentoring policy in the Cirebon district, the implementation was considered quite successful but still less than optimal because there were several problems in it such as social media accounts that were no longer actively providing information, the quantity of mentoring policy implementers was still lacking, and there was no clear SOP in implementing the mentoring policy.
Realizing Good Governance Through the Role of Regional Inspectorates: An Analysis of Stakeholder Perceptions in Brebes Regency Afwan Abdi Salam; Siti Khumayah; Sri Wulandari
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v11i3.63941

Abstract

The realization of good governance in local governments remains a persistent challenge, particularly in ensuring accountability, transparency, and effective internal supervision, as the role of the Regional Inspectorate, as part of the Government Internal Supervisory Apparatus (APIP), is often constrained by structural limitations and diverse stakeholder expectations. This study aims to analyze stakeholder perceptions of the role of the Regional Inspectorate in realizing good governance in Brebes Regency and to identify key obstacles that shape these perceptions. Using a qualitative descriptive approach, data were collected through in-depth, semi-structured interviews, observation, and document analysis involving purposively selected informants from internal government institutions, village administrations, law enforcement agencies, and civil society organizations. The data were analyzed inductively through thematic interpretation and triangulation to ensure credibility and analytical rigor. The findings indicate that stakeholders generally perceive the Regional Inspectorate as undergoing a transformation from a traditional watchdog into a strategic partner that supports accountability, legal compliance, and risk mitigation; however, this perception is not evenly distributed due to constraints such as limited human resources, delays in responding to public complaints, insufficient transparency of supervision results, and structural dependence within the regional bureaucratic hierarchy. In addition, divergent expectations emerge between bureaucratic actors who emphasize preventive guidance and mentoring and civil society actors who prioritize enforcement and sanctioning functions. The study implies that strengthening good governance at the local level requires enhancing the institutional independence of the Regional Inspectorate, optimizing workload and response mechanisms, and improving transparency through the more substantive use of digital information platforms.
Evaluation of Corporate University Program in the Field of Training and Competence Development State Civil Apparatus Nisrina Nur Alfi Laili; Sri Wulandari
Interdiciplinary Journal and Hummanity (INJURITY) Vol. 5 No. 4 (2026): Injurity: Interdiciplinary Journal and Humanity
Publisher : Pusat Publikasi Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58631/injurity.v5i4.1533

Abstract

This study aims to evaluate the effectiveness of the Corporate University (Corpu) program in training and developing the competencies of State Civil Apparatus (ASN) within the Cirebon Regency Personnel Development and Human Resources Agency (BKPSDM). The evaluation theory used by William Dunn: Effectiveness, efficiency, adequacy, responsiveness, equity, and accuracy. The approach through qualitative phenomenology to explore the experiences and perspectives of both program managers and training participants. Data were collected through interviews, observations, and documentation, then analyzed using the interactive model of Miles and Huberman. The results of the study indicate that the Corpu program overall runs quite well, the Corpu program has provided benefits in improving ASN understanding of job responsibilities, as well as encouraging experiential learning and the use of technology. However, the implementation of the Corpu program has not been fully optimal because it still faces limitations in digital literacy, network infrastructure constraints, budget limitations and unequal access to training. This study emphasizes the importance of continuous evaluation of ASN competency development policies to strengthen the effectiveness and sustainability of Corpu at the local government level.
The Srikandi Application: Implementation of the Srikandi Application in Achieving Archival Digitization Within Local Government Putri Melia Amaryanti; Sri Wulandari
Edunity Kajian Ilmu Sosial dan Pendidikan Vol. 5 No. 5 (2026): Edunity: Social and Educational Studies
Publisher : PT Publikasiku Academic Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57096/edunity.v5i5.506

Abstract

This paper discusses the application of SRIKANDI in facilitating the process of digitization of the archives in the Cirebon Regency Social Affairs Office. The study is qualitative in nature, and the methods of data collection include observation, interviews, and documents. The policy implementation analysis is based on the theory of G. Shabbir Cheema and Dennis A. Rondinelli, which focuses on environmental conditions, inter-organizational relationships, organizational resources, and the nature and ability of implementers. The results of the research indicate that the application of the SRIKANDI application is not yet optimal, as evidenced by the prevalence of traditional work culture, the lack of human resource competencies, and the insufficient motivation among employees to use the digital system. Although there is policy support and technological infrastructure, these have not been fully utilized. The Cirebon Regency Social Services Agency has undertaken several improvement activities, including training, internal coordination, and upgrading of infrastructure. This research focuses on maximizing the adoption of the SRIKANDI application by enhancing the capacity of officials and fostering a sustainable transformation of the work culture.
SIPANDUK Digital Public Service Innovation: An E-Service Quality Approach Mala Malantiawati; Sri Wulandari
Advances In Social Humanities Research Vol. 4 No. 6 (2026): Advances In Social Humanities Research
Publisher : Sahabat Publikasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/adv.v4i6.573

Abstract

The SIPANDUK (Population Administration Service Information System) application is a digital service innovation developed by the Kuningan Regency Population and Civil Registration Office to make it easier for the public to process population documents online. The objective of this study is to assess the service quality of the SIPANDUK application, identify the obstacles hindering its implementation, and examine the efforts made to improve the quality of SIPANDUK services. This study employed a descriptive qualitative approach, utilizing data sources such as observations, interviews, and documentation from key informants and supporting informants. The theory used is E-Service Quality by Parasuraman, Zeithaml, and Malhotra (2005), which consists of seven dimensions (efficiency, system availability, fulfillment, privacy, responsiveness, compensation, and contact). The results of the study indicate that the SIPANDUK application is not yet optimal in the dimensions of efficiency, fulfillment, and compensation. The suboptimal efficiency is caused by the low level of public awareness regarding the application. In the fulfillment dimension, technical challenges remain, specifically regarding the limited features for user account recovery. Additionally, the lack of an official compensation mechanism has prevented the handling of user complaints from operating at full capacity. Meanwhile, the SIPANDUK application has achieved optimal performance in the dimensions of system availability, privacy, responsiveness, and contact. Efforts to improve service quality are being undertaken through increased public awareness of the application, the development of account recovery features, and the establishment of a clearer and more structured compensation mechanism.
Implementation of the E-Ticket System in the Prosecution of Traffic Violations in Cirebon City Dhelfa Nur Fadilah; Indri Anzani; Sri Wulandari; Aghnia Dian Lestari
Interdiciplinary Journal and Hummanity (INJURITY) Vol. 3 No. 4 (2024): INJURITY: Journal of Interdisciplinary Studies.
Publisher : Pusat Publikasi Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58631/injurity.v3i4.197

Abstract

This study aims to analyze the application of the E-Ticket system in prosecuting traffic violations in Cirebon City. E-Tilang is an electronic ticketing system implemented by the Indonesian National Police (Polri) in an effort to enforce traffic law and order. The research method used is a qualitative method with data collection techniques through observation, interviews, and documentation. The informants in this study were the Head and Members of the Cirebon City Police Traffic Unit. The results showed that E-Tilang in Cirebon City has not run optimally. Some of the obstacles faced are accountability such as limited human resources in the police who only have 22 members of Satlantas, lack of socialization to the public and the number of people unfamiliar with technology so that E-Tilang is considered complicated. In terms of centralization such as the lack of E-Tilang camera devices installed, and the inaccuracy of vehicle ownership data that has not been changed. The security of violator data is an important concern. E-Tilang camera devices are planned to be used in the future, along with the improvement of the mobile E-Tilang system.
Implementation Of The School Budget And Activity Plan (ARKAS) Application Policy In Realizing Good Governance In Junior High Schools Ismatuzzaeni Ismatuzzaeni; Ilham Wahyudin; Siti Khumayah; Sri Wulandari
Jurnal Ekonomi Teknologi dan Bisnis (JETBIS) Vol. 3 No. 5 (2024): Jurnal Ekonomi, Teknologi dan Bisnis
Publisher : Al-Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/jetbis.v3i5.110

Abstract

This study aims to analyze the Implementation of the School Activity Plan and Budget (ARKAS) Application policy in Realizing Good Governance in Junior High Schools, this research uses qualitative research with the type of case study research (Field Research). The data collection techniques used are observation, interviews, and documentation. Data analysis uses triangulation techniques, namely by displaying data, reducing data, and finally drawing conclusions. This research examines the ARKAS application technology used in realizing good governance in the field of BOS fund management. The implementation of the ARKAS policy reflects the concept of e-government by providing easier access to information on activity plans and budget allocations, enabling active participation in the decision-making process.  The results of this study reveal that technology can be used optimally to achieve a goal. Through ARKAS, information related to activity plans and budget allocations can be accessed more easily by various stakeholders, which contributes to increased participation, and public trust and still refers to the applicable legal rules. The increased transparency and accountability achieved through ARKAS policy implementation has important implications, obstacles, and efforts in the context of financial management in educational institutions.
Innovations In The Implementation of The Sapawarga Application In Taxpayer Administration Elsa Selvia; Sri Wulandari; Hendri Suwarsono
Asian Journal of Social and Humanities Vol. 4 No. 10 (2026): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v4i10.760

Abstract

The rapid advancement of information and communication technology has encouraged local governments to transform public services through digital innovation, particularly in taxpayer administration. Conventional administrative processes often face challenges, such as limited accessibility, lengthy procedures, and low levels of public participation, making the implementation of e-government necessary to improve service quality. This study aims to examine the implementation of the Sapawarga application in taxpayer administration at the Kuningan Regency SAMSAT Office, identify the challenges encountered during its implementation, and analyze government efforts to address these challenges. This research employed a qualitative descriptive approach, with data collected through interviews, observations, and documentation. The analysis was based on Richardus Eko Indrajit’s e-government framework, which consists of three dimensions: support, capacity, and value. The findings indicate that the Sapawarga application has improved taxpayer services by simplifying administrative processes, increasing efficiency, enhancing transparency, and enabling taxpayers to access services without directly visiting the SAMSAT office. However, several obstacles remain, including limited digital literacy, unstable internet infrastructure, technical system disruptions, and varying levels of user acceptance. The government has addressed these issues through public outreach, digital literacy programs, technical coordination, and the provision of alternative manual service options. In conclusion, the Sapawarga application represents a significant digital innovation that supports the modernization of taxpayer administration; however, continuous improvements in technological capacity and community readiness are required to ensure sustainable and equitable digital public services.
Co-Authors Afwan Abdi Salam Aghnia Dian Lestari Ahnaf Baihaqy Alma Renata Andri Tria Hermawan Angga Kurniawan Anita Anita Arief Prayitno Atik Sridani Wismayanti Aurelia Febriyanti Rahmat Aussy Mahardika Putri Awang Setiya Permana Azwar Sunandar Dhelfa Nur Fadilah Dian Andriany Didi Junaedi Elsa Selvia Eni Listiana Euis Nurohmah Eva Ropiah Fakhri Fakhruroji Muhasa Farida Nurfalah Fatwa Mutaqin Helmi Adam Hendri Suwarsono Hery Nariyah Heryani Agustina I Machmud Ilham Wahyudin Indri Anzani Iskandar Zulkarnaen Ismatuzzaeni Ismatuzzaeni Ismayanti . Liana Liana Lias Nurlantina M. Tegar Firmansyah Maftuhah . Mala Malantiawati Moh Sutarjo Moh Taufik Hidayat Moh. Taufik Hidayat Moh. Taufik Hidayat Muhammad Ilham Mulyadi Mukarto Siswoyo Neneng Nuraeni Nisrina Nur Alfi Laili Nopa Pujihastuti Nurudin Siraj Nurudin Siraj Otto Fajarianto Putri Melia Amaryanti Raden Mahendra Haryo Bharoto Renatha Rosaline Ricko Rivalldo Gustiar Rifaldy Rizkianto Rita Gani Riva Ratna Krisnandia Salsa Fitriyah Salwa Salsabila Siti Khumayah Syuban Tri Andoyo Titim Nurlia Welly Wihayati Widiya Puspita Rani