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Job Satisfaction and Organizational Citizenship Behavior (OCB) in Nurses Dulahu, Wirda Y; Mun'Im, Abdul; Hiola, Dewi Suryaningsih; Hunawa, Rachmawaty D
Indonesian Journal of Global Health Research Vol 6 No 1 (2024): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v6i1.2684

Abstract

The quality of service in hospitals can be improved if individuals, in this case nurses, have Organizational Citizenship Behavior (OCB). OCB is a form of behavior that is a choice of individual initiative and is not related to the organization's formal reward system but in aggregate increases organizational effectiveness. Objective: This research aims to determine the relationship between the level of job satisfaction and the OCB of nurses in Dr. RSUD. M.M Dunda Limboto inpatient ward. Method: Quantitative research method, Analytical Survey research design with a Cross-Sectional approach. The population in this study was 215 nurses and the sample used was 121 inpatient nurses, with a sampling technique using purposive sampling. This research uses the Spearman Rank Test. Results: the research results obtained a correlation coefficient of r= 0.342 (p-value = 0.000 or < 0.005), meaning that there is a relationship between job satisfaction and the level of OCB of nurses in the inpatient room at Dr. M.M Dunda Limboto. Conclusions: It is expected that hospital institutions can pay attention to the factors that influence job satisfaction in nurses so that they have a positive impact on the level of Organizational Citizenship Behavior in nurses.
Identification of Work Stress Levels on New Nurses Pakaya, Nasrun; Dulahu, Wirda Y
Indonesian Journal of Global Health Research Vol 6 No 4 (2024): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v6i4.3319

Abstract

Reality Shock is a phenomenon that appears in new nurses as a result of a reaction to self-expectations when in a new work situation, which requires time to adapt well to the work environment, to deal with conflicts that will occur in the work environment. When entering a new work environment, nurses are faced with various problems including a lack of confidence in providing nursing care, an inability to think critically, and a lack of clinical ability. Job stress will reduce the performance of nurses, if this happens over a long period it will cause nurses to experience turnover intention. Based on the above, the researchers identified the level of work stress on new nurses which is the basis of research to minimize stress levels and improve the performance of new nurses. The method in this study is a survey in the form of a questionnaire to new nurses who work in 4 government agencies in Gorontalo Province. The number of respondents in this study was 98 respondents which was taken by the total sampling method. The results showed that most of the new nurses experienced work stress in the heavy category, namely 67 respondents (68.4%) while the nurses with mild work stress category were 31 people (31.6%). Based on this research, it can be concluded that new nurses are vulnerable to work stress, so it is hoped that a new nurse coaching program is needed to minimize the incidence of work stress.