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All Journal Psychopolytan (Jurnal Psikologi) PSYCHOPEDIA : Jurnal Psikologi Universitas Buana Perjuangan Karawang PREVENIRE: Journal of Multidisciplinary Science JIVA: Journal of Behaviour and Mental Health Student Scientific Creativity Journal Experimental Student Experiences Jurnal Ilmiah Dan Karya Mahasiswa Jurnal Pendidikan Sosial dan Konseling Jurnal Mahasiswa Kreatif Student Research Journal Observasi: Jurnal Publikasi Ilmu Psikologi Jurnal Imiah Pengabdian Pada Masyarakat (JIPM) Jurnal Ilmu Psikologi dan Kesehatan
KHAIRANI ZIKRINAWATI
Department Of Psychology, Faculty Of Psychology And Health, Universitas Islam Negeri Walisongo Semarang, Semarang
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Medicine & Pharmacology Neuroscience Physics Public Health Social Sciences Other

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Journal : Jurnal Pendidikan Sosial dan Konseling

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Resiliensi Pegawai Dalam Menghadapi Beban Kerja Pada Pegawai Unit Penilaian Kompetensi Badan Kepegawaian Daerah Fatimah Azzahra Putri Bachtiar; Khairani Zikrinawati; Ismi Nur Arifah
Jurnal Pendidikan Sosial Dan Konseling Vol. 3 No. 1 (2025): April - Juni
Publisher : CV. ITTC INDONESIA

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Abstract

This study aims to describe the forms of resilience and the influencing factors among employees at the Competency Assessment Unit of the Regional Civil Service Agency in dealing with high workloads. A descriptive qualitative approach was employed, with data collected through semi-structured interviews, observation, and literature review. Five informants were selected using purposive sampling, based on the criteria of having experienced or currently experiencing high workloads and their willingness to participate in the study. Thematic analysis was used to explore aspects of resilience reflected in the informants' experiences under work-related pressure. The findings indicate that analytical thinking is the most dominant aspect of resilience, as it significantly assists employees in formulating work strategies when facing demanding situations. Additionally, emotional regulation, self-efficacy, optimism, and goal orientation also play crucial roles in strengthening psychological endurance. Although impulse control and empathy were less dominant, both aspects still contribute meaningfully to maintaining healthy workplace relationships and fostering a supportive work environment. This resilience is shaped by professional experience, intrinsic motivation such as a sense of responsibility, personal satisfaction, and dedication to one’s work and is further reinforced by social support and a positive organizational culture. These findings highlight that strengthening resilience is a vital psychological strategy, not only for enhancing individual endurance but also for improving work performance and employee well-being in a comprehensive manner.
Co-Authors Abdul Malik Karim Amrullah Aden Paiq Muntaz Afif Abdul Aisyah Raihan Faradila Alifia Shafara Amalia Zulfa Ana Nur Khasanah Anita Nurmaida Putri Arini Fauzatannisa Arrum Amalia Arrum Amalia Atika Rahmah Aurra Amalia Dwiputri Ayi Romdon Ahmad Fauji Azizah Tri Utami Devanty Kamila Maulidiya Dewi Sulistiya Dhea Eka Vitaloka Khoirunnisa Dhea Eka Vitaloka Khoirunnisa Dilla Maghdalena Dimas Wahyu Pratama Eko Setyo Nugroho Elsa Sabina Putri Latifah Erfiyanti Eva Miftakhul Janah Faiqotul Ilmiyah Fajar Kamil Pasya Falikhal Isrounnastiti Farah Aulia Octaviani Fatimah Azzahra Putri Bachtiar Febby Fariska Febriani Nur Islami Fitriana Zamrotul Ulya Furqon Efendi Gaiska Meindieta Muharam Galuh Meliana Anggraeni Haqimah Shafa Salsabilla Iis Kolama Sari Imeldylia Rahmah Indah Nihayatur Romadhoniah Irgi M. Aqil Daeng Masiga Irma Masfia Ismi Alvia Damayanti Ismi Nur Arifah Laila Fitri Nur Zahrani Lailati Nisrokha Lathifah Zakiyatuz Zahra Maryam Farah Nur Fadhilah Milladyah Laila Sari Mita Widya Pratama Muchammad Fariz Muhda Zahroh Vania Munif, Ahmad Mutiatun Himmatul Khoiriyah Mutiya Aziza Nabela Devinta Puspitaningrum Nabilah Auradifa Aditya Putritami Nadya Ariyani Hasanah Nuriyyatiningrum Nanda Zakiyatul A Navika Apri Alifia Neno Sri Wahyuningsih Nia Natalia Nidzam Zahra Viandifa Nisa Hanifah Novita Sari Nur Aini Naimatu A’yun Nur Fazlin Nurul Aiyuda Putri Asmara Dirgantari Rahma Mustafida Husna Raihan Al May Sany Raihan Al May Sany Rania Rivalda Reyza Banowati Ritno Andriyanto Ritno Andriyanto Rizki Febiyanti Rizki Nur Anisa Rizki Nur Anisa Salma Fathiyya Nuha Salma Fathiyya Nuha Salsabila Hasna Kamilah Sawsan Arif Sya’bani Septiyani Dwi Anggreani Shinta Nurliana Shinta Nurliana Sibthi Alfiatuni’ma Sibthi Alfiatuni’ma Sinta Rizqiana Sinta Rizqiana Sintya Dini Wilanda Sintya Dini Wilanda Vika Safitri Rahmayuniar Vina Agustin Vina Agustin Vivi Juli Pratiwi Wanda Ardika Yasinta Ayu Dewantari Yuni Zulfiana Zahrotun Nikmah Zakiyyatul Fakiroh Zidny Nabiel Hussein Zulfa Dwi Muflikhah Zulfa Fahmi Zulfa Fahmy Zurika Estiyarika