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All Journal Jurnal Sibermas (Sinergi Pemberdayaan Masyarakat) Journal of Economic, Business, and Administration JEBA Provider Jurnal Ilmu Pemerintahan (PROJIP) Jurnal Ilmu Manajemen dan Bisnis JIAP Public Policy Journal Madani: Multidisciplinary Scientific Journal Jambura Journal of Administration and Public Service Socius: Social Sciences Research Journal Dinamika Publik: Jurnal Manajemen dan Administrasi Bisnis Eksekusi: Jurnal Ilmu Hukum dan Administrasi Negara JianE (Jurnal Ilmu Administrasi Negara) Kybernology : Jurnal Ilmu Pemerintahan Dan Administrasi Publik Konstitusi: Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi Ulil Albab Abdurrauf Science and Society Perspektif Administrasi Publik dan hukum
Irawaty Igirisa
Universitas Negeri Gorontalo
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Penerapan Prinsip-Prinsip Good Governance Pada Kantor Badan Pemeriksa Keuangan (BPK) Perwakilan Provinsi Gorontalo Rahayuningsih, Tri Widyawati; Igirisa, Irawaty; Sulila, Ismet
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 1, No 10 (2024): May
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.11109276

Abstract

The implementation of the current system of government is all towards the system of Good Governance. The aim of this study is to analyse the extent to which the principles of Good Governance (accountability, transparency, openness and rule of law) are applied to the BPK Office of the Provincial Representative of Gorontalo. The research methods used in this research are qualitative methods, and the research produced is descriptive data which means that the data is obtained from writing, words or speech. The results of the research show that the application of the principles of Good Governance to the BPK Office of the Provincial Representative of Gorontalo has been well implemented. The implementation of accountability in the BPK office has been reflected in the character of the staff in the office which is responsible, professional, careful, thorough and with a high degree of integrity. On the application of the principle of transparency seen from the honest, objective, and impeccable service, just need to be enhanced on the update of information on the website. Regarding the implementation of openness, the BPK Office provides a special place for the public who will give criticism and advice. The last one relates to the rule of law, all the officers in duty are as orderly, disciplined and not deviating from the existing rules.
Pengaruh Kualitas Pelayanan Terhadap Kinerja Pegawai Dikantor Badan Pemeriksa Keuangan Perwakilan Provinsi Gorontalo Kadir, Melisya; Igirisa, Irawaty; Nani, Yacob Noho
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 1, No 10 (2024): May
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.11185960

Abstract

Service quality greatly influences employee performance. The aim of this research is to find out how much influence service quality has on employee performance at the Gorontalo Province Representative Financial Audit Agency office. The researcher took the research location at the office of the Gorontalo Province Representative Financial Audit Agency with a sample size of 50 respondents. The research method used in this research is a quantitative method. Data collection techniques were obtained from the results of observations and distribution of questionnaires and using data analysis techniques using simple linear regression tests and coefficient of determination tests. From the results of data analysis in this study, it is stated that the respondents' responses regarding the service quality variable have an average of good alternative answer criteria. Meanwhile, the employee performance variable has an average alternative answer which is quite good. From the research results, it can be concluded that there is a positive and significant influence between service quality on employee performance at the Gorontalo Province Representative Financial Audit Agency office of 84.3% and the remaining 15.7% is influenced by other variables not examined in this research               .  
Implementasi Kebijakan Program Keluarga Harapan di Desa Bongoime Kecamatan Tilongkabila Kabupaten Bone Bolango Basalama, Fitria Ananda; Igirisa, Irawaty; Tuhopi, Rustam
Madani: Jurnal Ilmiah Multidisiplin Vol 2, No 4 (2024): Madani, Vol. 2, No. 4 2024
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.11104299

Abstract

The aim of the research is to determine: Implementation of the Family Hope Program (PKH) Policy in Bongoime Village, Tilongkabila District, Bone Bolango Regency, with research sub-focuses namely: Communication, Resources, Disposition/Attitude of Implementers and Bureaucratic Structure. This research approach The type of research in this thesis is Qualitative Descriptive Research. Qualitative descriptive research is a type of research that observes and captures factually and actually the real world and examines the behavior of individuals, groups and their daily experiences, as well as studying, explaining or interpreting a case in its context naturally without any intervention from outside parties. Based on the results of the Family Hope Program Implementation Process in Bongoime Village, Tilngkabila District, Bone Bolango Regency, it was deemed necessary to improve the Implementor in several aspects, namely, Communication, resources, attitude of the implementer, and Bureaucratic structure so that the Implementation of this policy is achieved in accordance with the stated objectives. desired. This implementation process is measured by aspects of communication, resources, disposition/attitude of implementers and bureaucratic structure and is assessed as being in accordance with existing regulations.
Pemberdayaan Masyarakat Melalui Pengelolaan Sampah (Studi di Tempat Pengolahan Sampah 3R ( TPS 3R ) Kelurahan Wongkaditi Barat, Kecamatan Kota Utara, Kota Gorontalo Muhdar, Siti Nur Aisa Binti; Igirisa, Irawaty; Sulila, Ismet
Madani: Jurnal Ilmiah Multidisiplin Vol 2, No 6 (2024): Madani, Vol 2, No. 6 2024
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.11574967

Abstract

This research aims to find out how to increase individual abilities, increase the ability to work in groups/team work & increase the ability to create links or social networks. The approach used is quantitative with descriptive research type. Data collection uses interviews, observation and documentation. Data analysis uses the Miles and Huberman model. The results of this research show that community empowerment through waste management at the 3R waste processing site (TPS 3R) Wongkaditi Village, North City District, Gorontalo City has been carried out quite well, namely with various efforts and cooperation carried out to increase community awareness and participation in waste management. Various parties are involved in this process, including local governments, schools, universities, environmental NGOs, local communities, and the private sector. The local government, through the Environmental Service, plays an important role in providing incentives to TPS 3R managers, providing operational support facilities, and organizing award programs for successful environmental initiatives. Apart from that, related institutions such as educational institutions, environmental NGOs and private companies are also actively involved in providing support and facilitating cooperation between communities. Collaboration includes knowledge exchange, implementation of training programs and workshops, campaigns via social media, and the establishment of cross-institutional coordination forums.
Kualitas Pelayanan Publik dalam Pembuatan Akta Kelahiran di Dinas Kependudukan dan Pencatatan Sipil Kota Gorontalo Rahmatia Muhsin; Rosman Ilato; Irawaty Igirisa
Konstitusi : Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi Vol. 1 No. 4 (2024): Oktober : Konstitusi : Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/konstitusi.v1i4.181

Abstract

Quality of Public Service in Issuing Birth Certificates at the Population and Civil Registration Office of Gorontalo City. Undergraduate Thesis. Bachelor's Degree Program in Public Administration, Universitas Negeri Gorontalo. The Principal Supervisor: Dr. H. Rosman Ilato, M.Pd. The Co-supervisor. Dr. Irawaty Igirisa, M.Si. This study aims to evaluate and analyze public service quality in issuing birth certificates at the Population and Civil Registration Office of Gorontalo City. The study was conducted by assessing the service through the dimensions of tangibles, reliability, responsiveness, assurance, and empathy. Furthermore, it was conducted using a qualitative research method, utilizing observation, interview, and documentation data collection techniques. The findings reveal that the overall quality of public service, specifically within the Population and Civil Registration Office of Gorontalo City, assessed across five dimensions, are as follows: Tangibles are found to be lacking in facilities and infrastructure, such as seating, parking space, additional computers, and other informational media beneficial to the public. Reliability is noted as a concern, as staff are unable to provide accurate timelines for document processing. Responsiveness is adequate, with staff demonstrating a responsive attitude toward serving the public. Assurance remains suboptimal due to issues with service timeliness, and empathy is adequately demonstrated, with staff maintaining courteous interactions. Based on this analysis, it can be concluded that the quality of public service in the issuence of birth certificate at the Population and Civil Registration Office of Gorontalo City is not yet optimal. The researcher suggests that future improvements in facilities and infrastructure, along with enhanced staff performance, will lead to more efficient and reliable document issuance, reducing the need for repeated follow-ups by the public.
Analisis Budaya Organisasi di Kantor Badan Pemeriksa Keuangan Perwakilan Provinsi Gorontalo Alya Amirunnisa Pusadan; Irawaty Igirisa; Fenti Prihatini Dance Tui
Konstitusi : Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi Vol. 1 No. 4 (2024): Oktober : Konstitusi : Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/konstitusi.v1i4.189

Abstract

This research aims to analyze the organizational culture at the Representative Office of the Audit Board of the Republic of Indonesia in Gorontalo Province. This research uses a qualitative research approach. The data collection techniques include observation, interviews, and documentation. The data analysis techniques involve data reduction, data presentation, and conchading. The results of the research indicate that the organizational culture at the Representative Office of the Audit Board of the Republic of Indonesia in Gorontalo Province is analyzed hased on the research focus and sub-focus, which involves seven principles of organizational culture, such as innovation, the team orientation, the result orientation, and the member orientation. Morcover, the principle of aggressiveness has been well-implemented, Furthermore, the principle of innovation is demonstrated by the existence of web pages for cach sub-division that the employees can access. The principle of meticulousness is shown in the public relations division, where employees must carefully draft letters, particularly in the letters' numbering system. Additionally, the principle of team orientation is observed, where employees are divided into groups tasked with conducting audits in the Gorontalo Province. These groups focus on both result orientation and member orientation. Result orientation includes work plans that most be achieved within five years, while member orientation includes the requirement for employees to participate in training to develop their capacities. The principle of aggressiveness is reflected in how all employees are expected to meet deadlines to achieve the set targets. However, the principle of courage is not yet fully optimized because some employees hesitate to try new things and are reluctant or fearful to express their opinions.
Efektivitas Kebijakan Pemberian BLT di Desa Pulubala Kecamatan Pulubala Kabupaten Gorontalo Putri Regina Pakaya; Zuchri Abdussamad; Irawaty Igirisa
Dinamika Publik: Jurnal Manajemen dan Administrasi Bisnis Vol. 2 No. 4 (2024): Jurnal Manajemen dan Administrasi Bisnis
Publisher : Politeknik Kampar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59061/dinamikapublik.v2i4.777

Abstract

The research findings indicate that the effectiveness of the BLT policy in Pulubala Village, Pulubala Subdistrict, Gorontalo Regency as a whole assessed from the effectiveness indicators namely timeliness was still lacking. The certainty in the timing of the distribution of funds to the community was often hampered by the disbursement of funds from the center made the targeted people having difficulties to make ends meet. In terms of target appropriateness, there were still people who did not fit the criteria that were determined by the government to obtain this BLT assistance. The indicator of goal determination that the government and the village officials wanted to achieve for the distribution of funds to the community had been running optimally because the BLT-DD fund was used appropriately by the beneficiaries. However, target accuracy was still not optimal as a whole because it was less effective in term of selecting prospective beneficiaries, while other aspects was maximized, such as the purpose of distribution. Therefore, based on this analysis, it can be concluded that the effectiveness of the BLT policy in Pulubala Village, Pulubala Subdistrict, Gorontalo Regency was not optimal. In the future, it is expected that there will be more appropriate schedule and distribution of BLT to the beneficiaries, and no more nepotism in selecting prospective beneficiaries.
Kualitas Pelayanan Publik Pada Bidang Administrasi Kependudukan di Desa Mataindaha Kecamatan Pasi Kolaga Kabupaten Muna Isnaini, Wilda; Ilato, Rosman; Igirisa, Irawaty
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 2, No 7 (2025): February
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.14998251

Abstract

This study aims to describe how the Quality of Public Service in the Population Administration Sector in Mataindaha Village, Pasi Kolaga District, Muna Regency, using several dimensions to measure the quality of service, namely: (1) Tangibles (physical evidence), (2) reliability, (3) responsiveness, (4) assurance, and (5) empathy. This study uses a qualitative descriptive method. With 10 (ten) research informants. Data collection techniques in this study consist of observation, interviews, and documentation. Data analysis techniques consist of data reduction, data presentation (data display), and drawing conclusions. The results of this study reveal that the dimensions (1) tangibles are still lacking and need to be completed immediately. (2) assurance is also still lacking, which is indicated by village officials who have not been able to provide fast and timely services. While other dimensions such as (3) reliability. (4) responsiveness. (5) Empathy is good, where the apparatus is responsive in helping the community and is willing to re-explain service procedures that the community does not yet understand.
Pelayanan Publik pada Pengelolaan Kearsipan di Kantor Wilayah Kementerian Agama Provinsi Gorontalo Ni Luh Suwastini; Irawaty Igirisa; Romy Tantu
ULIL ALBAB : Jurnal Ilmiah Multidisiplin Vol. 2 No. 7: Juni 2023
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jim.v2i7.1777

Abstract

Penelitian ini bertujuan untuk mengetahui dan mendeskripsikan (1) Pelayanan Publik Pada Pengelolaan Kearsipan di Kantor Wilayah Kementerian Agama Provinsi Gorontalo, yang dikaji dari 1. Reliability, 2. Tangibles, 3. Responsiveness, 3. Assurance. (2) Faktor Penentu Pelayanan Publik Pada Pengelolaan Kearsipan di Kantor Wilayah Kementerian Agama Provinsi Gorontalo, yang dikaji dari 1. Faktor individual, 2. Faktor sistem. Pendekatan yang digunakan dalam penelitian ini yaitu kualitatif dengan metode kualitatif deskriptif. Hasil dari penelitian ini menunjukan bahwa (1) Pelayanan publik pada pengelolaan kearsipan di Kantor Wilayah Kementerian Agama Provinsi Gorontalo sudah berjalan dengan baik, tetapi masih ada beberapa kendala maka perlu adanya peningkatan, hal tersebut dapat dilihat dari 1. Reliability, pelayanan yang diberikan kepada pengguna layanan sudah cukup baik tetapi masih adanya arsip yang tidak ditempatkan pada tempatnya mengakibatkan tercecernya arsip, 2. Tangibles, sudah diterapkan cukup baik, sarana dan prasarana sudah memadai, tetapi SDM masih belum maksimal. 3. Responsiveness, pegawai sudah menerapkan responsiveness dengan baik, 4. Assurance, mengenai jaminan waktu sudah diterapkan dengan optimal, dan Empati pemberi layanan sudah melayani pengguna layanan dengan ramah dan mampu membangun komunikasi yang baik. (2) Faktor penentu pelayanan publik pada pengelolaan kearsipan di Kantor Wilayah Kementerian Agama Provinsi Gorontalo, yang terdiri dari 1. Faktor individual, sudah berjalan dengan baik pegawai mampu berkomunikasi yang baik, sikap yang baik dan bertanggungjawab, 2. Faktor sistem, pelayanan publik pada pengelolaan kearsipan sudah menerapkan sistem SRIKANDI yang merupakan aplikasi umum bidang kearsipan dinamis.
Implementasi Program Bantuan Pangan Non Tunai (BPNT) di Kelurahan Heledulaa Utara, Kecamatan Kota Timur Fazria Bagi; Irawaty Igirisa; Romy Tantu
ULIL ALBAB : Jurnal Ilmiah Multidisiplin Vol. 2 No. 8: Juli 2023
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jim.v2i8.1967

Abstract

Penelitian ini bertujuan untuk mengetahui implementasi program bantuan pangan non tunai (BPNT) di Kelurahan Heledulaa Utara, Kecamatan Kota Timur yang dikaji dari aspek persiapan, penyaluran, dan penggantian KPM. Kemudian faktor-faktor yang menentukan keberhasilan dalam implementasi program bantuan pangan non tunai (BPNT) yang dilihat dari aspek komunikasi, sumber daya, diposisi, dan struktur birokrasi.Metode penelitian ini menggunakan pendekatan kualitatif dengan jenis penelitian deskriptif kualitatif, dengan teknik pengumpulan data yang digunakan observasi, wawancara, dan dokumentasi.Hasil penelitian menunjukan (1) Proses Implementasi Program bantuan pangan non tunai (BPNT) di Kelurahan Heledulaa Utara Kecamatan Kota Timur sudah dilaksanakan sesuai dengan aturan yang yang ditetapkan. Akan tetapi yang masih perlu dibenahi dan diperhatikan yakni dalam proses persiapan, penyaluran dan penggantian KPM. (2) Faktor-faktor yang Menentukan Keberhasilan dalam Implementasi Program Bantuan Pangan Non Tunai (BPNT) di Kelurahan Heledulaa Utara, Kecamatan Kota Timur sudah dilaksanakan dengan baik serta sesuai dengan prosedur yang berlaku. Namun yang masih perlu ditingkatkan dan menjadi perhatian pihak-pihak yang terkait yakni dari faktor komunikasi, sumber daya yang digunakan, disposisi serta struktur birokrasi.
Co-Authors Alya Amirunnisa Pusadan arifin tahir Basalama, Fitria Ananda Bilatula, Sitti Nadia Fazria Bagi Fenti Prihatini Dance Tui Feriyanto K Tuna Frengky Reymond Jantu Gonibala, Windarsi Hapsawati Taan husainirma Ismail, Ernawati Ismet Sulila Isnaini, Wilda Kadir, Melisya KASMAWATI Laha, Vinantie Auliyah Mimin S Alisaha Mitravin Igirisa Muhdar, Siti Nur Aisa Binti Neviya Ardana Katili Ni Luh Suwastini Nurmin Nurmin Padjunge, Siti Rahmatriarti Pantulu, Siti Nur Fadila Putri Regina Pakaya Rahayuningsih, Tri Widyawati Rahmatia Muhsin Reinne Febriana Koraag Rizal Rizkiyanto Ibrahim Romy Tantu Rosman Ilato Rusli Isa seska t.badu Sry Yulyanty Mozin Sukarman Kamuli Tohopi, Rustam Tuhopi, Rustam Udin Hamim Usulu, Wahidun Warno Panigoro Wilda Isnaini Yacob Noho Nani YOSEF P KOTON Zuchri Abdussamad Zulkarnain Hi Mallu