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STRATEGI REKAYASA SISTEM INFORMASI DAN TEKNOLOGI INFORMASI (STUDI KASUS: PT. GIT) Rahmawati, Ulfa Emi; Ananto, Prasasti Karunia Farista; Riski, Raulia
JTIK (Jurnal Teknik Informatika Kaputama) Vol. 7 No. 1 (2023): Volume 7, Nomor 1, Januari 2023
Publisher : STMIK KAPUTAMA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59697/jtik.v7i1.60

Abstract

Kemajuan Sistem Informasi serta Teknologi Informasi (SI/TI) menjadi motivasi utama bagi para inovator untuk memunculkan solusi dari permasalahan dengan inovasi teknologi atau bisa disebut digital start-up. Karena tingkat persaingan yang semakin kuat, maka dibutuhkan strategi untuk memenangkan persaingan dan alat analisis untuk memahami kondisi internal dan eksternal, guna mengambil keputusan strategis dalam menghadapi persaingan. Kajian ini bermaksud untuk merencanakan saran strategi TI yang tepat untuk salah satu perusahaan digital start-up di Indonesia yaitu PT. GIT, dengan analisis kondisi internal dan eksternal berdasarkan fase visioning Anita Cassidy. Penelitian ini dilakukan dengan menggunakan metode value chain, SWOT, PEST-C dan Balanced Scorecard. Analisis tersebut kemudian diverifikasi dengan memberikan naskah perolehan kajian ke beberapa subjek penelitian, seperti Chief Executive Officer, Chief Technology Officer, dan manager proyek di organisasi, serta meminta pendapat dari perwakilan Badan Ekonomi Kreatif (Bekraf). Hasil dari kajian ini yaitu strategi TI yang disarankan, pemanfaatan cloud computing, scrum, serta aplikasi otomasi. Kajian ini bermaksud untuk meningkatkan keserasian bisnis dan strategi TI objek kajian untuk mencapai keunggulan organisasi yang bersaing.
Redesigning the UI/UX of the Performance Monitoring Website at Pegadaian Regional Office XII Surabaya Using the Lean UX Method Mahardhika, Muhammad Ilyasa; Fitri, Anindo Saka; Farista Ananto, Prasasti Karunia
JURNAL TEKNOLOGI DAN OPEN SOURCE Vol. 8 No. 2 (2025): Jurnal Teknologi dan Open Source, December 2025
Publisher : Universitas Islam Kuantan Singingi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36378/jtos.v8i2.4824

Abstract

The performance monitoring website at Pegadaian Regional Office XII Surabaya played an important role in supporting evaluation activities; however, its suboptimal interface caused issues in usability, limited information access, and required manual coordination among staff. This study was conducted to redesign the user interface and user experience of the website in order to improve usability and user satisfaction. The research applied a practical approach using the Lean User Experience method, which emphasized iterative development through assumption formulation, prototyping, experimentation, and feedback analysis. The subjects of this study included staff from Business Analysis and Performance Evaluation, Distribution and Service Networks, as well as Marketing and Sales, who served as the primary users of the system. The initial design of the website received a System Usability Scale score of 43.5, which was categorized as unacceptable. After the redesign, the score significantly increased to 80, categorized as A-, indicating a very good level of usability. Furthermore, the results of the User Experience Questionnaire showed positive improvements in all dimensions, including attractiveness, clarity, efficiency, accuracy, stimulation, and novelty. This study concluded that the redesign successfully enhanced usability and user experience, making the system more effective in supporting performance monitoring and decision-making within Pegadaian.