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All Journal MANAJEMEN IKM: Jurnal Manajemen Pengembangan Industri Kecil Menengah JIMFE (Jurnal Ilmiah Manajemen Fakultas Ekonomi) Jurnal Ilmiah Manajemen Kesatuan Jurnal Abdimas Kartika Wijayakusuma JITSI : Jurnal Ilmiah Teknologi Sistem Informasi International Journal Administration, Business & Organization Abdi Implementasi Pancasila: Jurnal Pengabdian kepada Masyarakat Jurnal Kabar Masyarakat
Yayan Hadiyat
Faculty Economics University Of Pakuan Bogor
Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Journal : International Journal Administration, Business

 1 
The Influence of Transformational Leadership and Perceived Organizational Support (POS), Mediated by Trust on Employee Engagement at PT Hutama Karya (Persero) Khoerunnisa, Sarah; Yusnita, Nancy; Hadiyat, Yayan
International Journal Administration, Business & Organization Vol 6 No 1 (2025): IJABO
Publisher : Asosiasi Ahli Administrasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61242/ijabo.25.465

Abstract

This study aims to analyze the influence of transformational leadership and Perceived Organizational Support (POS) on employee engagement, with trust as a mediating variable. A quantitative research approach was employed using a survey technique. Data were collected through questionnaires distributed to employees of PT Hutama Karya (Persero) and analyzed using Structural Equation Modeling (SEM). The findings indicate that transformational leadership and POS have a positive and significant impact on trust, which in turn enhances employee engagement. Trust is proven to be a mediator that strengthens the relationship between transformational leadership, POS, and employee engagement. The study concludes that organizations need to reinforce transformational leadership and provide better organizational support to foster employee trust, ultimately leading to higher engagement. These findings offer practical implications for PT Hutama Karya (Persero) management in designing strategies to enhance employee engagement and support the company's business sustainability.
Strategies for Improving Employee Performance through the Enhancement of Personality, Trust, and Job Satisfaction: An Empirical Study on Operational Employees of PT Lintas Buana Taksi Wibowo, Hendra Ratno; Yusnita, Nancy; Hadiyat, Yayan
International Journal Administration, Business & Organization Vol 6 No 3 (2025): IJABO
Publisher : Asosiasi Ahli Administrasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61242/ijabo.25.574

Abstract

This study examines strategies to enhance employee performance through the roles of personality, trust, and job satisfaction among operational employees of PT. Lintas Buana Taksi (Blue Bird Group). The research was motivated by the gap between operational targets and actual outcomes during 2021–2023, including high accident claims, increasing customer complaints, and suboptimal performance indicators in quality, quantity, effectiveness, and efficiency. These conditions highlight the significance of psychological and behavioral factors in shaping performance. The objective of this study is to analyze the direct effect of personality on performance and to assess the mediating roles of trust and job satisfaction. A quantitative survey method was applied, using questionnaires distributed to operational employees. Data were analyzed through Structural Equation Modeling with Partial Least Squares (SEM-PLS). The results show that personality does not directly affect performance significantly; however, it has a strong positive influence on trust and job satisfaction. Furthermore, both trust and job satisfaction positively and significantly affect employee performance. Mediation analysis confirms that personality indirectly improves performance through trust and job satisfaction. These findings indicate that employee performance enhancement is more effective when personality traits are supported by a trusted work environment and higher job satisfaction. The study contributes theoretically by enriching organizational behavior and human resource management literature, and practically by offering insights for management. Personality-based recruitment, trust-building initiatives, and improvement of job satisfaction are recommended strategies to achieve sustainable employee performance in the transportation service industry.
Workload, Work-Life Balance, and Job Satisfaction: Their Impact on Nurse Performance at Goenawan Partowidigdo Pulmonology Hospital Fauzi, Izmal; Muharram, Hari; Hadiyat, Yayan; Arismiadi, Mujtahid
International Journal Administration, Business & Organization Vol 6 No 3 (2025): IJABO
Publisher : Asosiasi Ahli Administrasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61242/ijabo.25.584

Abstract

This study explores the relationship between workload and work-life balance with nurses' performance, with job satisfaction as a mediating factor, at Goenawan Partowidigdo Pulmonology Hospital in Bogor. The study is based on the demands for providing optimal patient care, which requires optimal nurse performance. However, there are still suboptimal work outcomes, such as patient safety incidents involving nurses, where nurse performance can be influenced by several factors, including workload, work-life balance, and job satisfaction, which serves as a mediating variable in this relationship. A quantitative research design was applied using a survey method and total population sampling. Of the 171 nurses, 140 completed the questionnaire. Data were analyzed using descriptive statistics and Structural Equation Modeling (SEM). The results show that workload does not significantly affect job satisfaction, while work-life balance has a positive and significant effect. Additionally, job satisfaction was found to have no significant effect on nurses' performance. In contrast, workload shows a marginally significant positive impact on performance, while work-life balance has no direct influence. Neither workload nor work-life balance affects performance indirectly through job satisfaction. The implications of this research suggest that improving nurse performance can be achieved through fair workload distribution and better workload management. Furthermore, policies that support nurses in balancing work and personal life are also important. Although work-life balance does not have a direct impact on performance, such policies still contribute to job satisfaction, which in turn can improve the quality of care and support overall nurse performance improvement.
Co-Authors Adz-dzakwan, Muhammad Sulthon Zacky Agus Setyo Pranowo Arismiadi, Mujtahid Asep Saepul Hidayat Bambang Riadi Erwin Hermawan Fauzi, Izmal Hanan, Sufrin Hari Gursida herdiyana, Herdiyana Indrawati, Nina Sri Isbat Iskandar, Muhammad Taufan Iswahyudi Iswahyudi Khoerunnisa, Sarah Muharam, Hari Muharram, Hari Sugeng Santoso Sunaryo, Widodo Ujang Sehabudin, Ujang Warcito Wibowo, Hendra Ratno yusnita, nancy