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DEVELOPMENT OF TANSARAN BIDIN TOURISM VILLAGE BANDAR DISTRICT BENER MERIAH REGENCY Ti Aisyah; Muryali; Marlina; Ahmad Yani; Muhammad Hasyem
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 7 (2026): JUNE
Publisher : RADJA PUBLIKA

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Abstract

The development of sustainable tourism villages is a great potential in realizing prosperous and independent villages. Adequate development of tourist destinations, both in quality and quantity, both public infrastructure facilities and supporting facilities, is needed that are able to attract tourists. Improving destinations and the concept of tourism village potential needs to be developed to add value to the uniqueness of tourist attractions. To become a tourist village, it must have 3 components, namely having tourism potential, community interest and readiness for the development of local tourist destinations and the uniqueness of the concept of a tourist village. That the implementation of tourism villages has not fully implemented sustainable tourism and made culture the main capital. Therefore, it is necessary to develop and develop tourist villages towards progress and independence. The purpose of this study is to find out the development of the Tansaran Bidin Waterfall Tourism village, Banda District, Bener Meriah Regency and also to find out the factors that hinder the implementation of the development of the tourist village object. This study uses a qualitative descriptive research method with data collection techniques through observation, interviews and documentation. Based on the results of the study, it shows that the implementation of the construction of the Bidin Tansaran Waterfall tourist attraction by the Village Government with BUMK (Village-Owned Enterprises) and the community. The construction of the Bidin waterfall tourist destination is inadequate, the implementation is still at the stage of building basic (general) infrastructure facilities and is inadequate. It has not yet reached a developing status. . Facilities/infrastructure, road access/transportation to the location are still very limited, public facilities are inadequate. Parking is not yet available. Services to tourists are inadequate. Promotion is still simple, so the results have not been able to significantly increase the number of tourist visits, nor have they been able to improve the community's economy. . The quality of the concept of the development of the Bidin Tansaran Waterfall tourist destination is still limited, it does not have a sustainable development plan. The obstacles experienced in the development of the Tansaran Bidin Waterfall tourist village are budget limitations so that they have not been able to improve the quality and quantity of the development of the Tansaran Bidin Waterfall tourist destination. The limitations of the development of the regional government for village officials, Pokdarwis, BUMK and the community in building and improving the status of tourist villages, so that there is still a low level of competent and trained human resources, limitations in the development of the unique concept of tourism village progress.
PUBLIC SERVICES AT THE SALANG DISTRICT OFFICE, SIMEULUE REGENCY Cut Lasmi; Ahmad Yani; Risna Dewi; Ti Aisyah; Syamsuddin
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 1 (2025): DECEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v5i1.1586

Abstract

This study aims to determine how public services are implemented at the Salang District Office, Simeulue Regency, and to identify factors that influence the quality of these services. The background of this study is based on the phenomenon of public services that are not fully optimal, where various obstacles are still found, such as limited human resources, inadequate facilities and infrastructure, and the ability of the apparatus to operate information technology that is still limited. This study uses the theory of public service quality with reference to three main dimensions, namely reliability which includes consistency, accuracy, and trustworthiness. Then, responsiveness which includes speed, accuracy, and precision. And empathy which includes caring, responsiveness, and sensitivity. The method used in this study is a qualitative descriptive method with data collection techniques through interviews, observation, and documentation. The data obtained are then analyzed through the stages of data reduction, data presentation, and data verification. The results of the study indicate that public services at the Salang District Office, Simeulue Regency, generally run well. From the aspect of reliability, employees are able to provide services quickly, accurately, and in accordance with applicable procedures. In terms of responsiveness, employees demonstrated agility in responding to public needs and complaints with good communication and polite behavior. Meanwhile, in terms of empathy, employees were assessed as friendly, patient, and concerned about the community's situation, creating a comfortable service atmosphere. Overall, public services at the Salang Sub-district Office have been running quite effectively and have earned the trust of the public. Although increasing employee capacity and equalizing service quality are still needed to optimize public services in the future.