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Muniroh
Universitas Esa Unggul
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Literature Review: Tinjauan Aspek Keamanan Dan Kerahasiaan Rekam Medis Di Ruang Filing Winda Indri Anggraeni; Deasy Rosmala Dewi; Nanda Aula Rumana; Muniroh
SEHATMAS: Jurnal Ilmiah Kesehatan Masyarakat Vol. 1 No. 2 (2022): April 2022
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (328.965 KB) | DOI: 10.55123/sehatmas.v1i2.99

Abstract

To maintain the security and confidentiality of patient medical records, a medical record storage room is required that meets the provisions in maintaining the security and confidentiality of medical records. This study aims to determine the security aspects in terms of physical, chemical and biological as well as the confidentiality aspects of medical records in the filing room. This study uses a literature review method with the PICO framework. Search articles using the Google Scholar database with keywords and Boolean operators in this study are "security" and "medical record confidentiality" and "filing". Research journal published in 2015–2020, in Indonesian, research design: using all research designs. The results of the study found security from the physical aspects that were most often found, namely the maintenance of the cleanliness of the filing room which was not maintained and the humidity temperature was less than optimal, the chemical aspect was that there were still officers eating and drinking in the filing room, the biological aspect of finding insects and pests. Meanwhile, from the aspect of confidentiality, there are officers other than medical records who enter the filing room.
Tinjauan Kelengkapan Pengisian Lembar Informed Consent Pasien Rawat Inap di RSU Adhyaksa Feni Fajriani; Deasy Rosmala Dewi; Nanda Aula Rumana; Muniroh
SEHATMAS: Jurnal Ilmiah Kesehatan Masyarakat Vol. 1 No. 2 (2022): April 2022
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (263.687 KB) | DOI: 10.55123/sehatmas.v1i2.180

Abstract

Informed Consent is an agreement given by the patient or his closest family after receiving a complete explanation regarding the medical or dental action to be performed on the patient. Minimum Service Standards for Hospitals which mention filling out Informed Consent must be 100% complete after receiving clear information. This study was conducted with the aim of obtaining the completeness of filling out the consent form for medical treatment for inpatients at Adhyaksa General Hospital. This study uses a quantitative approach with a descriptive method. Based on the research results, the process of filling out the Informed Consent sheet at Adhyaksa RSU is not complete, from the research results of the Information Provider section on the Declaring Identity component by 75%, Completeness of Important Reports by 64%, Author Authentication by 85%, Good Records by 77%. The Informed Consent section on the Identity component is 95%, the Completeness of Important Reports is 91%, Author Authentication is 93%, Good Records is 84%. Adhyaksa General Hospital does not yet have an SOP. Fill out the informed consent form. The existing SOP on Informed Consent. The author's suggestion is that the hospital must re-socialize it to medical personnel so that the filling out of the medical action approval sheet is more complete according to minimum service standards.
Analisis Ketepatan Istilah Terminologi Medis Penyakit Sistem Respirasi Sesuai Klasifikasi Penyakit ICD-10 di Puskesmas Kecamatan Grogol Petamburan Febri Irawan; Deasy Rosmala Dewi; Nanda Rumana; Muniroh
SEHATMAS: Jurnal Ilmiah Kesehatan Masyarakat Vol. 1 No. 2 (2022): April 2022
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (287.735 KB) | DOI: 10.55123/sehatmas.v1i2.227

Abstract

Medical terminology is medical language which is a liaison between health workers' facilities. Medical terminology written on the diagnosis should be written by the right health care worker so that it has informative value in order to assist the coding officer in selecting the lead term for determining the diagnosis code. The purpose of this study was to analyze the accuracy of medical terminology in respiratory system diseases according to the ICD-10 disease classification at the Grogol Petamburan District Health Center. Using a quantitative descriptive research method on 90 samples of medical record cases of the respiratory system in August 2020. The sampling technique used was random sampling. The size was determined randomly using the slovin formula. The results showed that the accuracy of using medical terminology in medical records was 74 (82%) and inaccuracy in the use of medical terminology 16 (18%) using abbreviations, Indonesian language, and letter/spelling errors. Factors causing the inaccuracy. The Puskesmas already has a SOP for recording medical records, but the service points have not been explained in detail according to the SOAP, especially the assessment which requires doctors to write diagnoses using medical terminology according to the ICD-10 disease classification. Then the large number of patients can be a factor causing the doctor's inaccuracy in writing a diagnosis. It is recommended to the head of the medical record to evaluate the accuracy of outpatient medical terminology according to the ICD-10 disease classification, so that there are no inaccuracies in medical terminology using Indonesian language, abbreviations, and spelling errors.
EVALUASI PENCATATAN DAN PELAPORAN REKAM MEDIS PADA PENYAKIT TUBERKULOSIS DI RSIA ILANUR TANGERANG Eki Maulana; Muniroh
Nusantara Hasana Journal Vol. 3 No. 7 (2023): Nusantara Hasana Journal, December 2023
Publisher : Yayasan Nusantara Hasana Berdikari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59003/nhj.v3i7.1030

Abstract

Recording is an activity or process of documenting an activity in written form. Reports are records that provide information about certain activities and the results are submitted to the authorized party or related to these activities. Tuberculosis (TB) is a leading cause of poor health, one of the top 10 causes of death worldwide. RSIA Ilanur is a private hospital that serves mothers and children which was established in 2016. The purpose of the study was to identify the implementation of recording and reporting of medical records on Tuberculosis at RSIA Ilanur Tangerang, this study aims to get an overview of the recording and reporting of Medical Records on diseases Tuberculosis at RSIA Ilanur Tangerang. The method used in this descriptive study is to describe and describe the quality of recording and reporting on Tuberculosis. The collection technique used the instruments of observation, interviews, checklists, and reference books. The results of the study there are SOPs for Recording and Reporting TB Case Patients. And it has been socialized until now, but not all officers carry out its implementation according to the procedures in carrying out recording and reporting on TB patients (which are not according to procedures 35.38%). The constraint factor in recording and reporting TB cases is the lack of human resources in the relevant sections, manual recording in outpatients does not run optimally because TB patients have not been centered on the DOTS TB poly. Suggestions that hospitals should provide human resources, computerized systems and facilities should be more available as needed because it can facilitate officers in carrying out their implementation, which currently are all integrated systems from SIMRS to systems from the government.
The Influence of Perceived Value and Brand Image on Customer Citizenship Behavior is Mediated by Customer Loyalty Dodi Ria Atmaja; Muniroh
Majalah Ilmiah Bijak Vol. 22 No. 2: September 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/bijak.v22i2.5760

Abstract

The dynamics of contemporary business competition require companies to understand consumer behavior, which is not only limited to purchasing activities, but also extends to active participation in supporting brands through customer citizenship behavior. Previous research has shown that perceived value and brand image play important antecedents in shaping customer loyalty, but the mechanism by which these two variables influence customer citizenship behavior through loyalty mediation still requires further investigation. This study aims to analyze the influence of perceived value and brand image on customer citizenship behavior with customer loyalty as a mediating variable. The research method used a quantitative design with an explanatory research approach and a purposive sampling technique on 35 respondents who met the research criteria. Data were collected through a structured questionnaire using a 5-point Likert scale and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4.0 software. The results showed that perceived value had a positive and significant effect on customer citizenship behavior (β = 0.287, p < 0.05), while brand image had no significant effect (β = 0.231, p > 0.05). Both antecedent variables were shown to have a significant effect on customer loyalty, with perceived value showing a stronger influence (β = 0.456) than brand image (β = 0.318). Customer loyalty partially mediated the relationship between perceived value and customer citizenship behavior (β = 0.177, p < 0.05), but did not mediate the relationship between brand image and customer citizenship behavior. The research model was able to explain 65.1% of the variability in customer citizenship behavior. The study concluded that companies need to prioritize increasing perceived value through strategies that focus on superior product quality and excellent customer service to encourage customer citizenship behavior, as well as developing comprehensive loyalty programs to strengthen long-term relationships with consumers.
Hubungan Organizational Culture, Transformational Leadership terhadap Job Performance Karyawan melalui Job Satisfaction pada PT X Ega Elicia; Muniroh; Pawenary; Gilang Pratama Hafidz
Arus Jurnal Sosial dan Humaniora Vol 6 No 1: April (2026)
Publisher : Arden Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57250/ajsh.v6i1.2362

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh organizational culture dan transformational leadership terhadap job performance karyawan dengan job satisfaction sebagai variabel mediasi pada sub-sektor pengelola kawasan industri. Menggunakan metode kuantitatif dengan teknik purposive sampling terhadap 130 karyawan tetap, data dianalisis menggunakan Structural Equation Modeling berbasis Partial Least Squares (SEM-PLS). Hasil penelitian menunjukkan bahwa organizational culture merupakan faktor yang paling dominan dan memiliki kontribusi paling besar dalam memengaruhi tingkat kepuasan kerja serta pencapaian kinerja karyawan dibandingkan variabel lainnya. Temuan ini mengonfirmasi bahwa job satisfaction berperan sebagai mediator krusial yang menghubungkan efektivitas organizational culture dan transformational leadership dalam mendorong produktivitas kerja. Implikasi dari penelitian ini menegaskan bahwa perusahaan pada sub-sektor pengelola kawasan industri harus memprioritaskan penguatan nilai-nilai, norma, dan praktik kerja yang konsisten untuk menciptakan lingkungan kerja yang stabil dan produktif bagi sumber daya manusia dalam jangka panjang.
Hubungan Transformational Leadership dan Job Satisfaction dengan Employee Performance melalui Innovative Work Behavior pada Instansi X Putri Chairun Nisa; Muniroh
Arus Jurnal Sosial dan Humaniora Vol 6 No 1: April (2026)
Publisher : Arden Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57250/ajsh.v6i1.2494

Abstract

Instansi public dituntut untuk meningkatkan kinerja pegawai seiring dengan perubahan lingkungan kerja dan meningkatnya tuntutan pelayanan. Namun, Instansi X di Jakarta Pusat masih menghadapi permasalahan berupa penurunan kinerja pegawai dan rendahnya perilaku kerja inovatif. Kondisi ini diduga berkaitan dengan belum optimalnya penerapan kepemimpinan transformasional serta tingkat kepuasan kerja pegawai. Penelitian ini bertujuan untuk menganalisis pengaruh transformational leadership dan job satisfaction terhadap employee performance dengan innovative work behavior sebagai variabel mediasi. Penelitian menggunakan pendekatan kuantitatif dengan teknik purposive sampling terhadap 130 responden. Data dikumpulkan melalui kuesioner skala Likert 4 poin dan dianalisis menggunakan Structural Equation Modeling (SEM) berbasis Partial Least Squares (PLS) dengan bantuan SmartPLS 4. Hasil penelitian menunjukkan bahwa transformational leadership dan job satisfaction berpengaruh positif dan signifikan terhadap innovative work behavior dan employee performance. Innovative work behavior juga terbukti memediasi pengaruh kedua variabel tersebut terhadap employee performance. Temuan ini menegaskan pentingnya kepemimpinan transformasional dan kepuasan kerja dalam meningkatkan kinerja pegawai instansi publik.
Co-Authors Dewi, Deasy Rosmala Ega Elicia Eki Maulana Febri Irawan Feni Fajriani Gilang Pratama Hafidz Nanda Rumana Pawenary, Pawenary Putri Chairun Nisa Ria Atmaja, Dodi Winda Indri Anggraeni