Made Dian Shanti Kusuma
Institut Teknologi Dan Kesehatan Bali

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Journal : Babali Nursing Research

The Factors of Job Satisfaction Among Nurses Intan Julia Anastasia; I Gede Putu Darma Suyasa; IGN Made Kusuma Negara; Made Dian Shanti Kusuma
Babali Nursing Research Vol 4 No 4 (2023): October
Publisher : Babali Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37363/bnr.2023.44286

Abstract

Introduction: Hospital as health service center must really pay attention to the importance of health services to patients that rely on human resources. Job satisfaction among nurses is one of the factors that contribute to maintaining the quality of health services. As health workers who are directly involved in providing care to patients, nurses have a very strategic role in meeting patient needs and creating a safe, comfortable, and effective care environment. Methods: Research uses an analytical survey design with a cross sectional approach. The population was all 559 nurses. The number of samples was 233, using the proportional sampling method. Data collection using questionnaires, has been tested for validity and reliability test with r value above 0.361. Analysis techniques using chi-square and binary logistic regression analysis. Results: Perception of the nursing manager leadership variable shows an average value of 2.31, which means that the nursing manager leadership is good category. Based on the Chi-Square results, it is known that nursing manager leadership, social support, work family conflict, have a significant relationship with nurse job satisfaction with a p value ≤0.05. Meanwhile, the gender variable does not have a significant relationship with nurses job satisfaction with p value> 0.05 Multivariate analysis with ordinal regression test shows that social support with a p value = 0.00 <0.25 and Wald (OR) value of 15.856 is the largest. Conclution: There is a significant relationship between leadership and job satisfaction of nurses and there is also a significant relationship between social support and job satisfaction of nurses. Keywords: Job Satisfaction, Manager, Leadership, Social Support, Nurses
Unveiling Patient Satisfaction: Analysis of Factor Influencing Patient-Centered Care At Bunda Margonda Hospital Putra, Putu Agus Sujana; Susanti, NLP Dina; Rismawan, Made; Kusuma, Made Dian Shanti
Babali Nursing Research Vol. 6 No. 3 (2025): July
Publisher : Babali Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37363/bnr.2025.63495

Abstract

Introduction: The Patient-Centered Care (PCC) model aims to improve the quality of healthcare services by upholding human dignity and recognizing each patient’s individuality, regardless of nationality, ethnicity, skin color, age, gender, political beliefs, religion, or social status. This study aimed to identify key factors influencing patient satisfaction with healthcare services based on PCC principles, specifically comparing patients with BPJS and non-BPJS payment statuses.Methods: This quantitative study employed a cross-sectional design. A total of 315 respondents who had been hospitalized for more than 24 hours at Bunda Margonda Hospital were selected through convenience sampling. Data were collected using the PPE-15 questionnaire and analyzed using descriptive statistics, Chi-square tests, and logistic regression.Results: Among BPJS patients, satisfaction was significantly influenced by gender (p = 0.029), marital status (p = 0.023), education (p = 0.020), and length of treatment (p = 0.025). In the non-BPJS group, age (p = 0.029) and marital status (p = 0.024) were significant factors. Logistic regression analysis revealed that length of stay was the most influential factor for BPJS patients (aOR = 2.3; p = 0.023), whereas marital status was the primary factor for non-BPJS patients (aOR = 1.3; p = 0.024).Conclusion: A shorter length of hospital stay is positively associated with higher satisfaction among BPJS patients, while marital status significantly influences satisfaction among non-BPJS patients. These findings highlight the need for tailored approaches in delivering patient-centered care based on payment status and demographic characteristics.
Co-Authors A.A. Ayu Yuliati Darmini Agastya, I Gusti Ngurah Agra Darmawati, I Dewa Ayu Akrom, Akrom Anak Agung Ayu Yuliati Darmini Anak Agung Istri Sri Wiadnyani Andang Adi Fitria Hananto Andi Pancanugraha Andrew John Macnab Ariestya Indah Permata Sari Ary Norsaputra Canggih Puspo Wibowo Destiwi, Monita Diary, Dwina Gustia Dimas Sondang Dimas Sondang Irawan Doni Marisi Sinaga Doni Marisi Sinaga, Doni Marisi Donny Nauphar Dwina Gustia Diary Dyah Anantalia Widyastari Dyah Anantalia Widyastari Fattah, Rifqi Abdul Febrian Hendra Kurniawan Galih Albarra Shidiq Gandamayu, Ida Bagus Maha Hafizh Muhammad Noor Hananto, Andang Adi Fitria I GEDE PUTU DARMA SUYASA I Gusti Ngurah Agastya I Gusti Ngurah Edi Putra I Kadek Nuryanto I PUTU GEDE SUTRISNA I Putu Gede Sutrisna . Ida Ayu Putri Wulandari IGN Made Kusuma Negara Intan Julia Anastasia Ivana Aprilia Pratiwi Jamhari Jamhari Kartiningsih, Ni Luh Putu Kurniawan, Febrian Hendra Macnab, Andrew John Made Rismawan Mahendrawan Nugraha Aji Pratama Maretalinia Maretalinia Maretalinia Maretalinia, Maretalinia Marina Ayu Viniriani Moehas, Puput Kusumawardani Monita Destiwi Ni Luh Putu Inca Buntari Agustini Ni Made Candra Citra Sari Ni Wayan Kesari Dharmapatni Noor, Hafizh Muhammad Norsaputra, Ary Pamuko Aditya Rahman Pancanugraha, Andi Pichpisith Pierre Vejvisithsakul Pratama, Mahendrawan Nugraha Aji Pratiwi, Ivana Aprilia Puput Kusumawardani Moehas Putra, I Gusti Ngurah Edi Putra, Putu Agus Sujana Putra, Wahyu Manggala Rahman, Pamuko Aditya Ricky Alexander Samosir Rifqi Abdul Fattah Samosir, Ricky Alexander Sarah Kartika Wulandari Sari, Ariestya Indah Permata Sari, Wulan Tertiana Shidiq, Galih Albarra Susanti, NLP Dina Tiara Fatmarizka Tripayana, I Nyoman Vejvisithsakul, Pichpisith Pierre Viniriani, Marina Ayu Wahyu Manggala Putra Wibowo, Canggih Puspo Yasa, I Ketut Sude Arta