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Wahyu Oktri Widyarto
Universitas Serang Raya
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Journal : Jurnal Logistik Indonesia

 1 
Supply Chain Perfomance in Expedition Services Using The Supply Chain Operations Reference (SCOR) and Analytical Hierarchy Process (AHP) Methods Widyarto, Wahyu Oktri; Shofa, Mohamad Jihan; Wiliyanto, Reza
Jurnal Logistik Indonesia Vol. 9 No. 1: April 2025
Publisher : Institut Ilmu Sosial dan Manajemen Stiami

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/logistik.v9i1.4547

Abstract

The internet continues to evolve alongside the rapid advancements in information technology, which is one of the characteristics of the Fourth Industrial Revolution (Industry 4.0) that influences the transformation of business processes from conventional methods to e-commerce. Expedition services are a key player in the Supply Chain Management (SCM) process, making a significant contribution to e-commerce as providers of goods delivery services. Currently, the expedition service industry is growing rapidly, largely driven by the expansion of online business or e-commerce. This paper discusses the supply chain (SC) performance in the expedition service sector, considering that the topic of SC performance in this sector still requires further development. The research uses the SCOR model to measure SC performance based on five key processes: plan, source, deliver, return, and enable. Performance indicator weighting is conducted using the AHP method. Based on the data analysis, it was found that the SC performance value is 82.53%, which falls within the "average" category. The highest weight was found in the "deliver" performance metric at 50.44%, while the lowest performance value was observed in the "enable" metric at 6.33%.
Co-Authors Achmad Chaierul Anam Adhim, Fauzul Agung Triayudi Ahmad Nalhadi Ahmad Nalhadi, Ahmad Akrom, Akrom Ali Musiri Alifia Mahirah Anam, Achmad Chaierul Andari Andari Andri Budi Kusumah Arifiatul Hasanah Aulia Kusumawati, Aulia Azirwan Firdaus Cahyadi, Dadi Dessy Triana Dessy Triana Dicky Meilaz Saputra Djamal, Nugraheni Djamal, Nugraheni Erwin Maulana Tarigan Faisal Ibnu Firmansyah Fauzul Adhim Fikri Habibi Fikri Radiansyah Firdaus, Azirwan Gerry Anugrah Dwiputra Gerry Anugrah Dwiputra, Gerry Anugrah Harlinton, Zona Harsiti Harsiti Heri Maulady Iksal Iksal Izzudin Fikri Akbar Kusumah, Andri Budi Kusumawati, Aulia lia kamelia Muhammad Aqsa Mustafa Musiri, Ali Nina Arlofa Radiansyah, Fikri Rahayu, Sigit Reza Wiliyanto Sahrupi, Sahrupi Shofa, Mohamad Jihan Shofa, Mohamad Jihan Sigit Rahayu Sulistiyono Sulistiyono Sumiati, Sumiati Supriyadi Supriyadi Supriyadi Supriyadi Taufik Rahman Tb. Ai Munandar Wiliyanto, Reza Yitno Kristiantoro Yitno Kristiantoro, Yitno Zona Harlinton