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All Journal Civil Engineering Forum Teknik Sipil Jurnal Ilmu Administrasi Bisnis Jurnal Ilmiah MADIYA: Masyarakat Mandiri Berkarya Indonesian Journal of English Teaching
Widayanto Widayanto
Jurusan Ilmu Administrasi Bisnis
Humanities Civil Engineering, Building, Construction & Architecture Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Social Sciences Other

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Pengaruh Kualitas Pelayanan, Nilai Pelanggan Terhadap Loyalitas Pelanggan Melalui Kepuasan Pelanggan Pada Pelanggan Taksi Konvensional (Studi Kasus pada Pelanggan Taksi Kosti Semarang) Rachelia, Elisabeth Diandra; Widayanto, Widayanto
Jurnal Ilmu Administrasi Bisnis Vol 7, No 1 (2018): Jurnal Ilmu Administrasi Bisnis
Publisher : Departemen Administrasi Bisnis, FISIP Universitas Diponegoro

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Abstract

The competition taxi companies in Semarang city runs tightly, not onlyconventional taxies but also taxies online. Kosti taxi is one of the taxies affectedthis business competition. Sampling techniques use Purposive Sampling. Methodsof data analysis and testing use mediation analysis of Partial Least Square, namelythe WarpPLS 3.0. The test results direct influence of quality service , customer valueto the customer loyalty through customer satisfaction indicates a significantinfluence. Test results influence indirect of the variables also indicate a significantinfluence . The result of customer’s satisfaction as the pemediasi variable in themodel is partial mediation. Based on indicators that have the lowest value, theresearcher suggests to evaluate taxi driver service quality like to responsecustomer complain, pay attention to the accuracy of argo payments, increase socialcustomers value and improve the application of Kosti Taxi with add features attractcustomers.
Pengaruh Layanan Transaksi dan Layanan Sebelum Pembelian Terhadap Keputusan Pembelian Melalui Pengalaman Navigasi Website Sebagai Variabel Intervening (Studi kasus pada Mahasiswa FISIP Undip Pengakses Website Bukalapak.com) Zarkasi, Ilham Azmi; Widayanto, Widayanto
Jurnal Ilmu Administrasi Bisnis Volume 6, Nomor 3, Tahun 2017
Publisher : Departemen Administrasi Bisnis, FISIP Universitas Diponegoro

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ABSTRACTInternet users in Indonesia are growing every year. Along with the development of the Internet, the development of online shopping activities also evolved over time shifted some direct transaction activities. Increasing Internet users, has attracted various business ventures. With internet entrepreneurs can market the products offered indefinitely space and time. One of the online buying and selling websites is bukalapak.com which offers a wide range of daily necessities products to luxury items.This type of research is explanatory research, with a population of 100 respondents who have visited and made a purchase on the website bukalapak.com. Sampling in this study using non-probability sampling. The sampling technique uses Purposive sampling. Data were collected through questionnaires. Data analysis methods used using Partial Least Square (PLS) analysis, Mediation / Intervening Testing using Variance Accounted For (VAF) and Fit Model Indicators (Model of Indices) using WarpPLS 5.0.Based on the results of calculation analysis WarpPLS can be explained that the results of direct impact test on this research model shows the results of positive and significant influence. The result of indirect effect test on the model also shows the result of positive and significant influence. The effect of the website navigation experience as the mediating variable in the model is full mediation.Based on this, the researcher suggested to add and maximize the Operational System, Product Diversity, Placement of Menu Choices, and add variety of products offered by
Aktivitas Corporate Social Responsibility (CSR) dan Publisitas Media: Dampaknya terhadap Citra Perusahaan dan Minat Beli (Studi Kasus: Konsumen Aqua Kelas Menengah ke Atas di Kota Semarang) Septiani, Karen Arum; Prabawani, Bulan; Widayanto, Widayanto
Jurnal Ilmu Administrasi Bisnis Volume 5, Nomor 1, Tahun 2016
Publisher : Departemen Administrasi Bisnis, FISIP Universitas Diponegoro

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Abstract

This research aims to determine whether the model of this research is acceptable or not. The model of this research is testing the effect of corporate social responsibility and media publicity toward purchase intention of consumer through corporate image as intervening variable. Data collection techniques used in this research was purposive sampling with 100 respondents as data samples. The data analysis was done quantitatively by using WarpPLS 3.0 software. The method analysis used were outer model, inner model, direct effect, indirect effect, Variance Accounted For (VAF) methods, and model of indicates. The result showed that model of this research was acceptable. The direct effect and indirect effect in this research were proven to give an significant effect. According to VAF method showed that the corporate image was included in partial mediation. The output model of indicate showed that the model already fulfill the goodness of fit.
Pengaruh Brand Image dan Brand Trust terhadap Loyalitas Konsumen Sepatu Converse melalui Kepuasan Konsumen sebagai Variabel Intervening (Studi pada Mahasiswa Universitas Diponegoro) Rianto, Cezzare Reinaldho; Widayanto, Widayanto
Jurnal Ilmu Administrasi Bisnis Vol 9, No 2 (2020)
Publisher : Departemen Administrasi Bisnis, FISIP Universitas Diponegoro

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Abstract

The rapid development of globalization has become unavoidable. This development makes business competition tougher, one of which is a fashion business. The competition for footwear products is one that has a high level of competition in the Indonesian fashion world. Converse is one product that has a large market share in Indonesia. Converse itself is a company originating from America. Converse offers a variety of casual shoe designs to consumers such as All Stars and others. This type of research is explanatory research, using a questionnaire as a method of data collection. The purpose of this study was to determine the direct effect between Brand Image and Brand Trust variables on Consumer Loyalty, and the indirect effect of Brand Image and Brand Trust on Consumer Loyalty through Consumer Satisfaction on Converse consumers who are students at Diponegoro University. The research method used is the Non-Probability Sampling technique with the Snowball Sampling method. Samples collected as many as 100 respondents were divided equally according to the faculty using Stratified Random Sampling and selected based on consideration. The study uses a Partial Least Square analysis technique, which is estimated by the WarpPLS 6.0 program. Based on the analysis of data processing by WarpPLS, it is explained that the results of the test have a direct effect on the research model showing positive and significant results. Indirect effect test on the research model also shows positive and significant results. Researchers provide advice to the Converse based on the recapitulation value that is below the average given by respondents in the assessment indicators, namely providing more outlets in various regions of Indonesia, adding product variants such as product models and colors, improving the cashier system and salespeople by providing small change. as well as providing more information related to Converse products, offering member cards that provide special discounts and providing the latest information related to products, leveling out outlets that can exchange non-conforming products, and improving product experience to suit their expectations.
Pengaruh E-Service Quality Dan E-Trust Terhadap Repurchase Intention (Studi Pada Pengguna Lazada Mahasiswa FISIP Undip) kurniasari, nadya aghnia; Widayanto, Widayanto
Jurnal Ilmu Administrasi Bisnis Vol 10, No 1 (2021)
Publisher : Universitas Diponegoro

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Abstract

Abstract: The business sector and the use of information technology are indispensable because it is to support the needs of society in the modern era which emphasizes speed, practicality, convenience, security and comfort in business activities. The purpose of the research is "to determine the effect of e-Service Quality and e-Trust on repurchase intention of Lazada Users of Undip Social and Political Sciences Students. This type of research is explanatory research and sampling using purposive sampling technique, with data collection techniques using a questionnaire distributed to 100 respondents who use Lazada students of Fisip Undip. "The results showed that" e-Service Quality has a positive and significant effect on repurchase intention, e. -Trust has a positive and significant effect on repurchase intention, e-Service Quality and e-Trust have a positive and significant effect on repurchase intention. The suggestion in this study is that Lazada can improve features on the application system to make it easier for consumers to get information. In addition, upgrading the server to more capables (capable of capacity) to handle requests with larger resources to avoid overloading capacity and improving the quality of the security system on Lazada minimizes consumer concerns in the event of server disruption.Keywords :  e-Service Quality; e-trust; Repurchase Intention Abstrak: Sektor bisnis dan pemanfaatan teknologi informasi sangat diperlukan karena untuk menunjang kebutuhan masyarakat di era modern yang mementingkan kecepatan, kepraktisan, kemudahan, keamanan dan kenyamanan dalam kegiatan bisnis. Maksud dari penelitian yaitu “untuk mengetahui pengaruh e-Service Quality dan e-Trust terhadap repurchase intention pada Pengguna Lazada Mahasiswa Fisip Undip. Tipe penelitian ini adalah explanatory research dan pengambilan sampel menggunakan Teknik purposive sampling, dengan Teknik pengumpulan data menggunakan kuesioner yang dibagikan kepada 100 responden pengguna Lazada Mahasiswa Fisip Undip.”Hasil penelitian menunjukkan bahwa “e-Service Quality berpengaruh positif dan signifikan terhadap repurchase intention, e-Trust berpengaruh positif dan signifikan terhadap repurchase intention, e-Service Quality dan e-Trust berpengaruh positif dan signifikan terhadap repurchase intention”, Saran dalam penelitian ini adalah supaya Lazada dapat meningkatkan fitur pada sistem aplikasi untuk memudahkan konsumen mendapatkan informasi. Selain itu melakukan upgrade server ke yang lebih capables (mampu kapasitas) untuk menangani request dengan resource yang lebih besar untuk menghindari overload kapasitas dan meningkatkan kualitas sistem keamanan pada Lazada meminimalisir kekhawatiran konsumen jika terjadi gangguan server. Kata kunci: e-Service Quality; e-trust; Repurchase Intention
Upaya Mereduksi Biaya Pakan Ternak Ayam Melalui Penggunaan Mesin Penggiling Jagung Ardianta, Ardianta; Nursuar, Nursuar; Seputro, Bintarto Purwo; Widayanto, Widayanto
Jurnal Ilmiah Madiya (Masyarakat Mandiri Berkarya) Vol. 3 No. 2 (2022): Edisi November 2022
Publisher : Politeknik Negeri Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51510/madiya.v3i2.1021

Abstract

Mahalnya harga pakan ternak ayam menyulitkan peternak untuk mengembangkan usaha peternakannya. Demikian juga yang dialami bapak Supriono yang memiliki 60 ekor ayam berbagai umur. Ayam adalah jenis ternak yang relative memakan jenis makanan apa saja, diantaranya biji-bijian, sayuran hijau, sisa makanan rumah tangga. Sebenarnya mudah memberi makan ayam termasuk dengan sisa makanan yang tersebut di atas, tetapi tidak selalu ada dan jumlahnya sangat terbatas. Oleh karena itu, mitra pengabdian ini secara pasti harus menyediakan pakan berupa jagung dan dedak padi halus yang dibeli di toko makanan ternak. Pakan yang diberikan berupa dedak halus dan jagung pecah atau jagung giling, untuk dedak, mitra masih mampu mengatasinya, karena harganya relatif murah yaitu Rp 3.500/kg. tetapi untuk membeli jagung giling mitra merasa berat. Harga jagung giling dipasaran mencapai Rp 7.500,-/kg. Setiap hari mitra harus menyediakan dedak halus sebanyak 2 kg dan jagung giling 3 kg. Biaya yang harus dikeluarkan oleh mitra sebesar Rp 29.500,-/hari. Sebenarnya biaya sebesar ini dapat ditutup hasil penjualan telur ayam yang setiap harinya menghasilkan telur sebanyak 18 butir. Dengan harga telur Rp 3.000,-/butir, mitra bisa mendapat hasil penjualan sebesar Rp 54.000,-. Dengan dikurangi biaya pembelian pakan, mitra memperoleh pendapatan bersih sebesar Rp 24.500,-/hari. Jika dibandingkan dengan biaya hidup sehari-hari pendapatan sebesar ini dirasa masih sangat kurang. Mitra berkeinginan untuk meningkatkan pendapatan dengan cara menggiling sendiri jagung bulat yang dibeli dari toko. Keinginan itu didasari oleh perbedaan harga antara jagung bulat dengan jagung giling. Harga jagung bulat yang hanya Rp 5.500/kg akan dapat menghemat biaya pakan sebesar Rp 2.000/kg. Jika banyaknya jagung giling yang diberikan ke ternak 3 kg/hari, maka mitra bisa menghemat Rp 6.000,-. Bila dikomulatifkan dalam sebulan mitra bisa menghemat sebesar Rp 180.000,-. Namun keinginan mitra tersebut terkendala oleh ketiadaan alat pengiling jagung dan ketidak mampuan secara teknologi untuk membuat alat/mesin penggiling. Agar bisa mencapai keberhasilan maksimal dalam membantu mitra, calon pelaksana program menyusun langkah pelaksanaan sebagai berikut: survey lokasi dan wawancara untuk menggali masalah pokok, mengalisis situasi dan kondisi usaha mitra, menentukan solusi, mengajukan permohonan ijin penggunaan fasilitas bengkel mesin kepada ketua jurusan teknik Mesin, menyiapkan pelaksanaan program pembuatan mesin, hibah mesin, pelatihan dan evaluasi program. Rencana tersebut di atas dilaksanakan setelah terbit surat perjanjian kontrak kerja dari P3M. Hasil dari program pengabdian ini adalah satu unit mesin penggiling jagung yang mempunyai kapasitas 100 kg/jam. Mesin menggunakan penggerak motor listrik berdaya 1 hp dengan putaran penggiling 180 rpm. Ukuran butiran jagung yang dihasilkan berkisar antara 1 mm sampai 3 mm. Ukuran ini akan dapat dimakan oleh ayam (unggas) segala umur. The high price of chicken feed makes it difficult for breeders to develop their livestock business. The same goes for Mr. Supriono, who has 60 chickens of various ages. Chickens are livestock that relatively eats any food, including grains, green vegetables, and household food scraps. Actually, it is easy to feed the chickens, including the leftovers mentioned above, but they are not always there, and the amount is minimal. Therefore, this service partner must provide a feed from fine corn and rice bran purchased at a fodder shop. The dinner given is in the form of fine bran and broken corn or ground corn. For bran, partners can still handle it because the price is relatively low, Rp. 3,500/kg. But to buy milled corn, partners feel heavy. The cost of ground corn in the market reaches IDR 7,500/kg. Every day, partners must provide 2 kg of fine bran and 3 kg of ground corn. The cost that partners must pay is IDR 29,500/day. This amount of money can be covered by selling chicken eggs, which produce 18 eggs daily, with an egg price of Rp. 3,000/item, partners can get deals of Rp. 54,000.-. Partners earn a net income of IDR 24,500/day by deducting the cost of buying feed. Compared with the cost of daily living, a gain of this size is still very lacking. Partners wish to increase their income by grinding their round corn purchased from the store. This desire is based on the price difference between round corn and milled corn. The price of ground corn which is only IDR 5,500/kg, will save feed costs of IDR 2,000/kg. If the amount of ground corn given to livestock is 3 kg/day, partners can save IDR 6,000. If accumulated within a month, partners can save Rp. 180,000.-. However, the partner's wish was constrained by the absence of a corn grinding machine and the technological inability to make a grinding machine/tool. To achieve maximum success in assisting partners, prospective program implementers develop the following implementation steps: site surveys and interviews to explore critical issues, analyze partner business situations and conditions, determine solutions, apply for permits to use machine shop facilities to the head of the Mechanical Engineering Department, preparing the implementation of the machine manufacturing program, machine grants, training, and program evaluation. The plan mentioned above is carried out after issuing the work contract agreement letter from P3M. The result of this service program is one unit of corn grinding machine, which has a 100 kg/hour capacity. The engine uses an electric motor with a power of 1 hp with a grinding speed of 180 rpm. The grain size of the resulting corn ranges from 1 mm to 3 mm. This site will be eaten by chickens (poultry) of all ages.
MTs ENGLISH TEACHERS' PERSPECTIVES ON THE INFLUENCE OF LESSON STUDY TO THEIR ACHIEVEMENT MOTIVATION AND TEACHING Widayanto, Widayanto
IJET (Indonesian Journal of English Teaching) Vol. 5 No. 2 (2016): December
Publisher : Department of English Language Education, UIN Sunan Ampel Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15642/ijet2.2016.5.2.184-198

Abstract

This study aims to examine MTs English teachers’ perspectives on the influences of LS training assistance participation had on their achievement motivation and teaching performance in the classroom.  The case study explored teachers’ perspectives of how LS training assistance participation affected their achievement motivation and teaching performance in the classroom. Lesson study is a collaborative method of goal setting, instructional planning, assessing its impact, and reflection and refinement of teaching. The lesson study process, or cycle as it is often called, is a teacher-led, student centered and, ultimately student learning. This study revealed that teachers perceived a positive influence of participating in LS training assistance on both their achievement motivation and teaching performance. Specifically these teachers reported changes in their achievement motivation. They also reported changes in their teaching performance in the way of: 1. Planning Learning Program (lesson plan), 2) Implementing learning activities, 3) Making assessment of learning, 4) Implementing school managerial, 5) Developing content knowledge and skills, and 6) Becoming school curriculum developer.Overall, the findings in this study suggest that a majority of the teachers believed that LS training assistance participation affected their achievement motivation and teaching performance in the classroomand that it was an effective way to continue their professional development.
Co-Authors Apriatni Endang Prihatini Apriatni EP Ardianta, Ardianta Ari Pradhanawati Bulan Prabawani Citra Lestari Diah Kenanga Herukalpiko Dimas Irfan Anshari, Dimas Irfan Handoyo Djoko Waluyo Ihda La Aleiyya Ind Tigana Prasetyo Siburian Indiriy Gilang, Indiriy Karen Arum Septiani, Karen Arum Kholifah Kholifah kurniasari, nadya aghnia Morisco Morisco Nawazirul Lubis Nursuar, Nursuar Purwo Seputro, Bintarto Puspitasari, Septi Rachelia, Elisabeth Diandra Rianto, Cezzare Reinaldho T.A. Prayitno Trisera Renny Hapsari Zarkasi, Ilham Azmi