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<![CDATA[PENGARUH KUALITAS PELAYANAN, HARGA, DAN LOKASI TERHADAP KEPUASAN PELANGGAN PADA WARUNG GUBRAK KEPRI MALL KOTA BATAM ]]>
<![CDATA[Firdiyansyah, Indra]]>
<![CDATA[ REKAMAN (Jurnal Riset Ekonomi Bidang Akuntansi dan Manajemen) Vol 1, No 1 (2017): November ]]>
Publisher : <![CDATA[UP2M SEKOLAH TINGGI ILMU EKONOMI GALILEO ]]>
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<![CDATA[This study aims to analyze how much influence the quality of service, price and location to customer satisfaction. Sampling method used is Accidental Sampling Method. Samples in this study 100 people from customers Warung Gubrak Kepri Mall Batam and then analyzed the data obtained by using data analysis in quantitative and qualitative. Quantitative analysis includes validity and reliability test, classic assumption test, multiple regression analysis, hypothesis testing through T test and F test, and coefficient of determination analysis (R2). Qualitative analysis is the interpretation of the data obtained in the research and the results of data processing that has been implemented by giving explanations and explanations. Data that has met the validity test, reliability test and classical assumption test is processed so as to produce the following regression equation: Y = 0,398X1 + 0,359X2 + 0,249X3. Hypothesis testing using t test showed that the three independent variables studied proved to significantly influence partially to the dependent variable Customer Satisfaction. Then through the F test can be seen that the three independent variables studied simultaneously affect the dependent variable Customer Satisfaction. Adjusted R Square number of 0.584 indicates that 58.4 percent of Customer Satisfaction variables can be explained by the three independent variables in the regression equation. While the rest of 41.6 percent explained by other variables outside the three variables used in this study.]]>
<![CDATA[THE RELATIONSHIP OF WORK STRESS, EMOTIONAL INTELLIGENCE, AND THE PERFORMANCE OF STAFF IN THE OFFICE OF THE MINISTRY OF RELIGION BATAM CITY INDONESIA ]]>
<![CDATA[Hazriyanto, Indra Firdiyansyah, Syed Sofian Syed Salim]]>
<![CDATA[ International Conference on Industrial Revolution for Polytechnic Education Vol. 1 No. 1 (2019): International Conference on Industrial Revolution for Polytechnic Education ]]>
Publisher : <![CDATA[PolinemaPress ]]>
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<![CDATA[Issues that generally are facing is how can create human resources capable of generating optimal performance so that the objectives of the organization can be achieved. Many factors can affect the performance of the person who will ultimately be able to realize the achievement of organizational performance. Problem in the work stress, emotional intelligence, and performance becomes important to note. The variables examined in this study are work stress, emotional intelligence, and the performance of staff in the Office of the Ministry of Religion Batam city. The data collection tool in research using questionnaires and in analysis with SPSS statistics tools. This assessment involves 13 items of work stress, there are 28 items of emotional intelligence, and 6 items of performance. Populations and samples in this study was 33 staff as respondent. The acquired results of the research show that the stress of work and the performance has a negative and significant relationship, emotional intelligence and performance had a positive and significant relationship, whereas sters work and emotional intelligence competencies the negative is not significant. For upcoming research suggested examining the demographic and other variables that are not examined in this study such as; commitment, and job satisfaction.]]>
<![CDATA[GAYA KEPEMIMPINAN, KOMUNIKASI, KOMPETENSI DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN RSUD EMBUNG FATIMAH KOTA BATAM ]]>
<![CDATA[Sastra Tamami]]>;
<![CDATA[Ahmad Arifin]]>;
<![CDATA[Indra Firdiyansyah]]>
<![CDATA[ BENING Vol 9, No 1 (2022): MEI 2022 ]]>
Publisher : <![CDATA[University of Riau Kepulauan ]]>
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DOI: 10.33373/bening.v9i1.4199
<![CDATA[Penelitian ini bertujuan untuk mengetahui pengaruh secara parsial dan simulitan antara gaya kepemimpinan, komunikasi, kompetensi dan disiplin kerja terhadap kinerja karyawan RSUD Embung Fatimah Kota Batam. Metode penelitian yang digunakan dalam penelitian ini yaitu metode kuantitatif dan penelitian ini dilakukan di RSUD Embung Fatimah Kota Batam. Populasi dalam penelitian ini adalah seluruh karyawan yang ada di RSUD Embung Fatimah Kota Batam yaitu berjumlah 641 karyawan. Pengambilan sampel ini dilakukan dengan teknik insidental atau penentuan sampel berdasarkan kebetulan. Metode pengumpualn data dalam penelitian ini dilakukan dengan cara observasi atau melakukan survei langsung ke lokasi RSUD Embung Fatimah Kota Batam dan menyebarkan kuesioner melalui google form. Teknik analisis data yaitu menggunakan uji validitas dan reliabilitas, uji asumsi klasik, regresi linier berganda, uji hipotesis dan koefisien determinasi (R2). Kesimpulan dari penelitian ini adalah variabel gaya kepemimpiman dan kompetensi memiliki pengaruh positif dan signifikan terhadap kinerja karyawan, variabel komunikasi dan disiplin kerja berpengaruh tidak signifikan terhadap kinerja karyawan, dan secara simultan variabel gaya kepemimpinan, komunikasi, kompetensi dan disiplin kerja secara bersama-sama berpengaruh secara positif dan signifikan terhadap kinerja karyawan.]]>
<![CDATA[RANCANG BANGUN SISTEM PENGADUAN PENANGANAN KEKERASAN SEKSUAL DI UNIVERSITAS MARITIM RAJA ALI HAJI ]]>
<![CDATA[Indra Firdiyansyah]]>;
<![CDATA[Riki Riki]]>;
<![CDATA[Kiki Wulandari]]>;
<![CDATA[Putu Rani Susanthi]]>;
<![CDATA[Nasruji Nasruji]]>
<![CDATA[ JURSIMA (Jurnal Sistem Informasi dan Manajemen) Vol 10 No 3 (2022): Jursima Vol.10 No.3 Desember 2022 ]]>
Publisher : <![CDATA[INSTITUT TEKNOLOGI DAN BISNIS INDOBARU NASIONAL ]]>
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DOI: 10.47024/js.v10i3.499
<![CDATA[This study aims to build a complaint handling system that is fast and can monitor its progress. The method used in this study using the ultrasound matrix method and fishbone diagrams. The results show that with the system, reports of sexual violence are more recorded and can be resolved, because the perpetrators do not need to feel afraid when giving reports, and there is no longer a power imbalance between the perpetrators and the perpetrators do not feel afraid of the perpetrators of higher positions. Keywords: layanan, laporan pengaduan, fishbone, USG]]>
<![CDATA[RANCANG BANGUN SISTEM PENGADUAN PENANGANAN KEKERASAN SEKSUAL DI UNIVERSITAS MARITIM RAJA ALI HAJI ]]>
<![CDATA[Indra Firdiyansyah]]>;
<![CDATA[Riki Riki]]>;
<![CDATA[Kiki Wulandari]]>;
<![CDATA[Putu Rani Susanthi]]>;
<![CDATA[Nasruji Nasruji]]>
<![CDATA[ JURSIMA (Jurnal Sistem Informasi dan Manajemen) Vol 10 No 3: Jursima Vol.10 No.3 ]]>
Publisher : <![CDATA[INSTITUT TEKNOLOGI DAN BISNIS INDOBARU NASIONAL ]]>
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DOI: 10.47024/js.v10i3.499
<![CDATA[This study aims to build a complaint handling system that is fast and can monitor its progress. The method used in this study using the ultrasound matrix method and fishbone diagrams. The results show that with the system, reports of sexual violence are more recorded and can be resolved, because the perpetrators do not need to feel afraid when giving reports, and there is no longer a power imbalance between the perpetrators and the perpetrators do not feel afraid of the perpetrators of higher positions. Keywords: layanan, laporan pengaduan, fishbone, USG]]>
<![CDATA[The Influence of Leadership and Motivation on Employee Performance at Dinas Pendidikan of Batam City ]]>
<![CDATA[Indra Firdiyansyah]]>
<![CDATA[ Jurnal Apresiasi Ekonomi Vol 6, No 1 (2018) ]]>
Publisher : <![CDATA[Institut Teknologi dan Ilmu Sosial Khatulistiwa ]]>
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DOI: 10.31846/jae.v6i1.23
<![CDATA[This research in did is to find out if there’s the influence of leadership of the performance of employes in the batam city to find out if there’s the influence of motivation against the performance of the official education in batam city to know wheter there is the influence of leadership and motivation together about performance of employer for official education. In this study author using sample as much as 55 people employes taken in proportional to the sample census method. While the kind of used data is the primary data and data secondary the primary data from the kuisioner with of employees who are competent and official batam city education. The source of data in gain from document education in batam service. The techniques collecting data do statistic with interview and kuisioner. Data analitic to do with descriotive statistic, which serves for using to descriptive for give the picture/ilustration to the object in conscientious through samples data or population in got in the field connected with theories nrelevant as well as quantitative that’s analitic for the data that has been given score in accordance with scale of measurement to used the likert scale. From on the results of research. Than can to know about leadership and motivation for emlpoyees performance to official education Batam city overall as much as 72,1%. Keywords: Leadership, Motivation, Performance]]>
<![CDATA[PERENCANAAN STRATEGIK USAHA MIKRO DAN KECIL MENENGAH DI DESA TELUK BAKAU KABUPATEN BINTAN ]]>
<![CDATA[Syuzairi Syuzairi]]>;
<![CDATA[Ezky Tiyasiningsih]]>;
<![CDATA[Nurul Yusyawiru]]>;
<![CDATA[Lastri Anggi Fani]]>;
<![CDATA[Indra Firdiyansyah]]>;
<![CDATA[Edinur Ilham]]>;
<![CDATA[Agriend S. Putra]]>
<![CDATA[ JURNAL PENGABDIAN MANDIRI Vol. 2 No. 8: Agustus 2023 ]]>
Publisher : <![CDATA[Bajang Institute ]]>
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<![CDATA[The purpose of this service is to provide knowledge and skills for MSMEs in Teluk Bakau Village, Bintan Regency in Small and Medium Enterprises Strategic Planning and to find out the response of MSMEs in Teluk Bakau Village, Bintan Regency with knowledge and skills regarding Small and Medium Enterprises Strategic Planning. The activities carried out by the Community service team are related to the strategic planning of Small and Medium Enterprises so that they can help MSMEs to plan strategically in running their business. The activities carried out can help with the problems of Teluk Bakau Village, Bintan Regency which is a village with the potential for the typical Tanjung Pinang food industry but has not been well organized and with the hope of having skills in strategic planning for its business]]>
<![CDATA[Impact Of Discipline and Work Environment in Improving Job Performance ]]>
<![CDATA[Yossi Hendriati]]>;
<![CDATA[Indra Firdiyansyah]]>;
<![CDATA[Dadi Akhmad Perdana]]>;
<![CDATA[Kiki Wulandari]]>
<![CDATA[ Management Studies and Entrepreneurship Journal (MSEJ) Vol. 4 No. 6 (2023): Management Studies and Entrepreneurship Journal (MSEJ) ]]>
Publisher : <![CDATA[Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI) ]]>
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DOI: 10.37385/msej.v4i6.3537
<![CDATA[This study for to know the cultural influence work to officer motivation of at office of Mayor Batam, to know the professionalism influence to officer motivation of at office of mayor Batam and to know the cultural influence work and proffesionalism by together to officer motivation of at office of Mayor Batam. Result of research, result of calculation obtained by cultural value t hitung variable work bigger that t tabel. There by hence Ho refused and is Ha accepted. Matter of this means that there are influence which significant and positive among/between culture work to officer motivation of at office of mayor batam. Is meaning, more and more the cultural goodness work, hence will more and more the goodness also motivate the officer of at office of Mayor Batam and constructivelly computer processing of pursuant to calculation SPSS obtained by value F Hitung of bigger than F tabel, clear so that Ho refused and is Ha accepted. This matter indicate that by together culture work and professionalism can improve the officer motivation of at office of mayor batam. This indicate that there are very influence of significant of among/between culture work and profeesionalism to officer motivation of at office of mayor batam.]]>
<![CDATA[The Effect of Leadership, Work Discipline, and Job Satisfaction on Employees performance PT. ISS Indonesia ]]>
<![CDATA[Riki Riki]]>;
<![CDATA[Indra Firdiyansyah]]>;
<![CDATA[Edinur Ilham]]>;
<![CDATA[Agriend. S. Putra]]>
<![CDATA[ Management Studies and Entrepreneurship Journal (MSEJ) Vol. 4 No. 5 (2023): Management Studies and Entrepreneurship Journal (MSEJ) ]]>
Publisher : <![CDATA[Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI) ]]>
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DOI: 10.37385/msej.v4i5.1650
<![CDATA[The purpose of this research is to know leadership, work discipline and job satisfaction as an indicator of the performance of PT employees. ISS Indonesia which is placed in pt area. Ciba Vision Batam. The study sampled 83 respondents. A data source is primary data with a method of collecting data using linkert scale questionnaires. By using simple rundom sampling to know the respondent's response about each variable. The data analysis techniques used are descriptive analysis and anilisis of analiysis pathways/parts. The results of the track analysis showed that leadership on employee performance, work discipline to performance karayawan, leadership to job satisfaction, work discipline to job satisfaction and leadership to work disciplines have a significant effect because the t-statistical value is above the t-table (t-table with significance 5% and DF = 78 is 1.990847). The results of the coefficient of leadership paramater to employee performance amounted to 0.153933, work discipline to the performance of karayawan amounted to 0.263547, leadership to job satisfaction of 0.506856, work discipline to job satisfaction of 0.361410 and leadership to work discipline of 0.488510.]]>
<![CDATA[Brand Image And Country Of Origin Effects On Consumer Behavior Towards Choosing Power Tools At PT. Link Hardware And Led ]]>
<![CDATA[Ezky Tiyasiningsih]]>;
<![CDATA[Indra Firdiyansyah]]>;
<![CDATA[Nurul Yusyawiru]]>;
<![CDATA[Lastri Anggi Fani]]>
<![CDATA[ Management Studies and Entrepreneurship Journal (MSEJ) Vol. 4 No. 5 (2023): Management Studies and Entrepreneurship Journal (MSEJ) ]]>
Publisher : <![CDATA[Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI) ]]>
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DOI: 10.37385/msej.v4i5.1819
<![CDATA[The main purpose of this research is to determine the effect of the Brand Image and Country of Origin either as partial or simultaneous toward the attitudes of the consumer at PT. Link Hardware and LED. This research is a quantitative research where the subject of it was taken from over thirty employees of PT Link Hardware and LED. The data collection is using the questionnaires which have been tested for its validity and reliability. The result of it indicates that there is a positive and significant effect between the Brand Image and the consumer’s attitude. But then, there is also a positive and significant effect between the Country of Origin and the consumer’s attitudes.]]>
