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Journal : Ilmu Administrasi Publik

Implementation of the Supervision Function on Public Sector Employees (Study at PT. PLN's South Sulawesi, Southeast Sulawesi and West Sulawesi Regions) Rivai, Nur Ilmiah
Jurnal Ilmiah Ilmu Administrasi Publik Vol 10, No 1 (2020)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (453.815 KB) | DOI: 10.26858/jiap.v10i1.13776

Abstract

Good supervision is needed at the Office of PT. PLN (Persero) in the South Sulawesi, Southeast Sulawesi and West Sulawesi Regions so that employees can work effectively and produce optimal work. The purpose of this study, is to analyze the supervisory function carried out at PT. PLN (Persero) South Sulawesi, Southeast Sulawesi and West Sulawesi Regions. This research method uses quantitative research with descriptive research type. Data collection techniques using questionnaires in the form of a checklist and using descriptive analysis techniques. The results of the study showed that the direct supervision conducted was quite good, while the direct supervision was quite good.
The Influence of Human Resource Competence on Service Quality for Functional Appropriate Certificates (LFS) Andi Pattarani; Nur Ilmiah Rivai
Jurnal Ilmiah Ilmu Administrasi Publik Vol 12, No 2 (2022)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v12i2.38377

Abstract

Function-worthy Certificate (LFS) is a form of government control over the strength of building construction before it is used. If the building is to be erected, it must have a Building Permit (IMB), then after the building is erected and before being used, it must have an SLF. The concept of service quality can be understood through consumer behavior in finding, buying, using and evaluating a product or service that is expected to satisfy their needs. indeed sometimes it takes a lot of time with fairly complicated requirements that must be completed by the developer or building owner. These factors influence each other in order to achieve a good qua lity of public service. Competence is the ability possessed by a person including knowledge, skills, creativity, attitude to do his job well based on work standards and procedures for providing services that have been set. The formulation of the problem in this study is how much influence employee competence has on service quality at the Makassar City DPMPTSP Office. The research methodology used is a quantitative research approach. The population is 79 samples. Purposive sampling so that the sample is 79 people. Data Collection Instruments, Observations, Questionnaires. Data Analysis Techniques Validity Test, Significance Test. Reliability test. The results of the HR Competency research have a positive and significant effect on. Quality of Service Management of Licenses for the Management of Function-worthy Certificates (LFS) at the Makassar City Investment and One Stop Integrated Services (DPMPTSP) Office. smaller than 0.05. Licensing Service for Feasibility Certificate Management (LFS) at the Investment Service and One Stop Integrated Services (DPMPTSP) with a Sig level value of 0.001 < 0.05.
Implementation of the Supervision Function on Public Sector Employees (Study at PT. PLN's South Sulawesi, Southeast Sulawesi and West Sulawesi Regions) Nur Ilmiah Rivai
Jurnal Ilmiah Ilmu Administrasi Publik Vol 10, No 1 (2020)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (453.815 KB) | DOI: 10.26858/jiap.v10i1.13776

Abstract

Good supervision is needed at the Office of PT. PLN (Persero) in the South Sulawesi, Southeast Sulawesi and West Sulawesi Regions so that employees can work effectively and produce optimal work. The purpose of this study, is to analyze the supervisory function carried out at PT. PLN (Persero) South Sulawesi, Southeast Sulawesi and West Sulawesi Regions. This research method uses quantitative research with descriptive research type. Data collection techniques using questionnaires in the form of a checklist and using descriptive analysis techniques. The results of the study showed that the direct supervision conducted was quite good, while the direct supervision was quite good.