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All Journal Jurnal Komunikasi Pembangunan Jurnal Komunikasi Suluh Pembangunan: Journal of Extension and Development COMMED: Jurnal Komunikasi dan Media Jurnal Komunikasi Universitas Garut: Hasil Pemikiran dan Penelitian Communicology: Jurnal Ilmu Komunikasi Jurnal Pewarta Indonesia PARAHITA : Jurnal Pengabdian kepada Masyarakat Jurnal Komunikasi Islam Jurnal Puan Indonesia Journal of Content and Engagement JT-IBSI (Jurnal Teknik Ibnu Sina) SCIENTIA JOURNAL : Jurnal Ilmiah Mahasiswa
Ageng Rara Cindoswari
Universitas Putra Batam
Religion Arts Humanities Economics, Econometrics & Finance Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences

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Transparency and Trust: Building Strong Relationships Through Open Communication PT Pupuk Kalimantan Timur Kurnia, Renita; Wulung, Lingga Angling; Cindoswari, Ageng Rara
Jurnal Pewarta Indonesia Vol 6 No 2 (2024): Jurnal Pewarta Indonesia
Publisher : Persatuan Wartawan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25008/jpi.v6i2.165

Abstract

This research focuses on the implementation of PT Pupuk Kalimantan Timur when it builds strong relationships with its public through open communication. Public trust and transparency are crucial in overcoming the consequences of the explosion at Factory 5 of PT Pupuk Kalimantan Timur. These attract media attention because of their significant impact on its factory operations. The research method used in this study is a qualitative case study. It collected data through 3 (three) stages: observation, interviews, and literature study. In this research, the data reduction, data presentation, and conclusion or verification stages are the three steps to assist the authors in the data analysis. The research results show that PT Pupuk Kalimantan Timur has applied principles of Excellence Public Relations Theory by prioritizing transparency, trust, and open communication to maintain its reputation and relationships with the public. It responded quickly, provided a transparent written response regarding the incident, and actively monitored the dynamics of public opinion. PT Pupuk Kalimantan Timur's steps include stakeholder involvement, collaboration in designing PR programs, and effective online reputation management. Evaluation of these steps shows its awareness of the importance of continuous learning and adaptation to maintain its reputation and image. Therefore, PT Pupuk Kalimantan Timur's transparent, open communication approach reflects its commitment to achieving PR principles effectively in facing the challenges they are encountering.
PENGARUH PENGGUNA MEDIA ONLINE TERHADAP PERILAKU CYBERBULLYING PADA TAYANGAN YOUTUBE YUSI FADILLA Rafiqoh, Rafiqoh; Cindoswari, Ageng Rara
SCIENTIA JOURNAL Vol 2 No 3 (2020)
Publisher : LPPM Universitas Putera Batam

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Abstract

This study is aimed to determine the impact of online media users of a cyberbullying behavior on yusi fadila's youtube channel. This research used the quantitative method with Spiral of Silence theory to examine from the media mass side and General Aggression Model (GAM) theory to examine from cyberbullying perpetrators side. The sampling technique using the simple random sampling. The result of this study show that the users of online media can affect the result of cyberbullying behavior on youtube especially on yusi fadila's youtube channel. The variables obtained 52,4% and correlate with each other. Keyword:Youtube , cyberbullying, online media user
STRATEGI PEMANFAATAN MEDIA ONLINE TRAVEL BLOGGER DALAM PROMOSI WISATA DI KOTA BATAM Agustina, Agustina; Cindoswari, Ageng Rara
SCIENTIA JOURNAL Vol 2 No 3 (2020)
Publisher : LPPM Universitas Putera Batam

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Abstract

The development of tourism in the world is growing rapidly, so too in Indonesia, especially in the city of Batam, but when talking about the world of tourism that comes to mind is how to introduce our tourism to all corners of the world by using technological developments. one of them is social media by using travel blogger. Object of this research is to find out the strategy of using blogger travel media onlind in promoting natural tourism in the city of Batam by using social media. This research uses descriptive qualitative method using the Spradley analysis model, where the spradley data analysis style is departing from extensive research then focusing and going out again. This research uses 2 data. Primary and secondary data that researchers conducted were in-depth interviews, documentation, non-participant observation and articles from the internet. The results of the study showed that the strategy of utilizing online media in promoting tourism in the city of Batam by using content either via youtube, instagram or blog was supported by the intensity of media use. itself and the routine of the travel bloggers . Keyword : Travel Bloggers , Tourism, Travel Promotion.
PENGARUH IKLAN LAYANAN MASYARAKAT TERHADAP SIKAP PELAJAR KOTA BATAM MENGENAI INFORMASI HOAX DI MEDIA SOSIAL (Studi Pada Iklan Lawan Berita Hoax TransTV) Arif, Shinta Oktavia Putri; Cindoswari, Ageng Rara
SCIENTIA JOURNAL Vol 1 No 2 (2019): Volume 1 No 2 2019
Publisher : LPPM Universitas Putera Batam

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Abstract

This study discusses "The Effect of Public Service Advertisements on Student Attitudes in the City of Batam Regarding Hoax Information on Social Media (Study on TransTV Hoax News Opponent Ads). This research was conducted with the aim to examine the effect of public service advertising on attitudes. The sampling technique uses Simple Random sampling. Data collection techniques used in this study were questionnaires. Based on the testing of the instrument it can be stated that all the questions used are valid (r count> 0.099) and reliable (Alpha> 0.6). The results of the value of the coefficient of determination is 0.297 which means that 29.7% of the variation in changes that occur in the attitude of Batam City students regarding hoax information on social media. While the remaining 70.3% is influenced by other variables not included in the research model. The results of the t test show, t count (12,887) ˃ t table (1,966) with a significance value of 0,000 <0,05. It can be concluded that public service ads have a positive and significant effect on the attitude of Batam City students regarding hoax information on social media (studies on adverts against TransTV hoax news).
PROSES KOMUNIKASI PADA FENOMENA IMITASI REMAJA DI KOMUNITAS KPOPERS BATAM Diana, Dina; Cindoswari, Ageng Rara
SCIENTIA JOURNAL Vol 1 No 2 (2019): Volume 1 No 2 2019
Publisher : LPPM Universitas Putera Batam

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Abstract

The purpose of this study was to determine the communication process of behavior change that occurred in Batam kpopers adolescents and the role of the media in the communication process related to imitation behavior changes in Batam kpopers adolescents. This study uses descriptive qualitative method using Miles & Huberman data analysis, in determining informants, researchers used purposive sampling technique and the informant consisted of members of the KPOP-like community in Batam. Primary data and secondary data that researchers use are in-depth interviews, documentation, nonparticipant observations and articles from the internet. The results showed that teenagers affected by the phenomenon of imitation of the Korean Wave gave some behavioral changes to teenagers who like kpop. The behavioral changes that occur are imitating their idols, from the behavior of their idols like the habits of the idols they see through video, fashion, to learning and using Korean in their daily lives, such changes occur in: (1) the process of attention, (2) the process of remembrance, (3) the process of motor reproduction and (4) motivation.
HUBUNGAN PESAN DAN MEDIA TERHADAP PENGETAHUAN PELANGGAN (STUDI KASUS PADA SOSIALISASI PENCEGAHAN PENYALAHGUNAAN LISTRIK DI AREA NAGOYA KOTA BATAM) Ratnasari, Eeng; Cindoswari, Ageng Rara
SCIENTIA JOURNAL Vol 1 No 2 (2019): Volume 1 No 2 2019
Publisher : LPPM Universitas Putera Batam

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Abstract

PT bright PLN Batam is the largest electricity provider in Batam, which is actively conducting socialization regarding the correct use of electricity and a ban on electricity abuse. This socialization, although it has been carried out, still records high misuse rates, especially in the Nagoya service area. This study aims to examine the determinant factors of communication in the socialization of the knowledge of its customers. This research was conducted with descriptive quantitative method, where cluster sampling technique is used with a sample of 150 people. The level of research confidence is 95% or the error tolerance level is 5%, so that from 150 people obtained 105 samples. Data was collected by questionnaire instrument. The data that has been obtained is tested with the Pearson product moment correlation technique. From the results of this study it is known that all messages and media have a positive and significant relationship to customer knowledge in the socialization activities of prevention of electricity misuse conducted by PT bright PLN Batam in the Nagoya service area. It is recommended for PT bright PLN Batam to make the socialization message as easy to remember and related to the customer's daily life, as well as using the media according to customer preferences.
REPRESENTASI KEKERASAN DALAM FILM DOKUMENTER THE ACT OF KILLING Lumbangaol, Rona Yuni Cipaini; Cindoswari, Ageng Rara
SCIENTIA JOURNAL Vol 4 No 4 (2021): Volume 4 Nomor 4 2021
Publisher : LPPM Universitas Putera Batam

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Abstract

The documentary film The Act Of Killing "Jagal" requires the meaning of the sadism of the massacre and its implicit and explicit messages, whether seen from the dramatic literary, language and artistic aspects. This documentary film was released in 2012 which tells of the sadism of the massacre carried out by Anwar Congo and his friends as anti-PKI people against people accused of being communists, Chinese ethnicity, and intellectuals in less than one year, after the PKI was accused by the TNI as perpetrators of GS30 in 1965 in Indonesia, right in the area of Deli Serdang Medan. This study aims to determine and describe the representation of the sadism of the massacres in each scene of the massacre in the documentary film The Act Of Killing "Jagal" which is reviewed by the semiotic triangle meaning theory of Charles Sander Peirce. This research was conducted using a qualitative approach, to answer this research. , the author uses a qualitative method with Peirce's semiotic approach. The object of research is the video recording of the documentary film the acr of killing "Jagal" and the unit of analysis is the pieces of the image in the film which are believed to represent the sadism of the massacre. Based on the interpretation results using Peirce's semotic approach. The icons, indexes and symbols in the film the act of killing “Jagal” tell about how the violence perpetrated by the perpetrators of the anti-murder of PKI members and the heroic attitude of the perpetrators towards the killings that were committed.
STRATEGI PUBLIC RELATION DALAM MENINGKATKAN BRAND IMAGE ASTON BATAM RAHMAYANI, IKA PUTRI RAHMAYANI; CINDOSWARI, AGENG RARA
SCIENTIA JOURNAL Vol 5 No 2 (2022): Volume 5 Nomor 2 2022
Publisher : LPPM Universitas Putera Batam

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Abstract

The tourism sector in Indonesia has very good levels and contributions, especially on the island of Batam, of course this will also increase the potential for businesses related to the tourism sector, one of which is hospitality. Batam is an area that is more dominantly visited by tourists compared to other regions in the Riau Archipelago, this is because public places such as ports, airports, malls and other tourist attractions are in Batam City. This makes the competition in the hotel business world in Batam City even higher. Of course, having a good Brand Image will increase the superiority of competing hotels by implementing several public relations strategies. This research took place at the Aston Batam Hotel & Residence with exploratory qualitative research techniques through observation, interviews, and literature review. The results of the research show that the public relations strategy in improving the Brand Image of Aston Batam Hotel & Residence is to carry out publications and SWOT analysis by making sales calls or visits to several companies or agencies to find out about the internal environment of Strengths and Weaknesses as well as external Opportunities and Threats faced by the world effort.
PENGARUH PERANCANGAN KONTEN TIKTOK VINA MULIANA (@VMULIANA) TERHADAP KEBUTUHAN INFORMASI PADA KALANGAN FOLLOWERS FIRDI, M; Cindoswari, Ageng Rara
SCIENTIA JOURNAL Vol 5 No 3 (2023): Scientia Journal
Publisher : LPPM Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33884/scientiajournal.v5i3.7703

Abstract

The role of Tiktok @Vmuliana certainly has several information needs that intersect withvarious aspects, including cognitive needs, affective needs, comprehensive needs, socialneeds, and the need to share with followers. The purpose of this study is to find out howmuch influence @Vmuliana has on meeting information needs among followers. Thisresearch is a quantitative descriptive study. informant determination technique usingpurposive sampling. The technique of obtaining samples using the simple random samplingmethod using the slovin formula obtained by 100 respondents. Data collection techniquesuse questionnaires, libraries and documentation. Data validity using correlation productmoment. Data analysis techniques use simple regression analysis. This goal is to find outthe influence of Vina Muliana's Tiktok content on meeting the information needs of followers.The respondents in this study were follower of Vina Muliana's Tiktok account with thepersistence of the number of samples calculated using the formula. The theory used is theUse and Gratification theory which has the assumption that the use of media plays an activerole in choosing and using which media is appropriate to meet its needs, in this case it is aninformation need
STRATEGI KOMUNIKASI PEMASARAN DALAM MEMPERTAHANKAN LOYALITAS PELANGGAN INDOMARET DI KOTA BATAM Hati, Putri Dias Permata; Cindoswari, Ageng Rara
SCIENTIA JOURNAL Vol 5 No 5 (2023): Scientia Journal
Publisher : LPPM Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33884/scientiajournal.v5i5.7784

Abstract

Modern retail is a way for companies to retail their products to final consumers for personal needs. Batam City is one of the cities that has a permit to establish a modern retail business, one of which is Indomaret. This study found a problem, namely a decrease in the number of customers in the last 3 years at 3 Indomaret stores in Batam City. The purpose of this study is to describe forms of communication and promotion in maintaining Indomaret customer loyalty in Batam City. This research method uses a qualitative approach with data collection techniques through observation and interviews using purposive sampling method. The research analysis used the credibility test and the transferability test. The results of this study found several factors causing a decrease in the number of Indomaret customers in Batam City, including bad customer experience so that customers were disappointed such as unfriendly service, employees who were not focused and less creative in delivering promotions, product prices did not match the price tags displayed, long service or long queues, internal employee factors that affected sales declines such as not understanding the target market.
Co-Authors Abdurrafi, Ammar Abidin, Sholihul Agustina ANGEL PURWANTI Anggraini, Prishilia Arif, Shinta Oktavia Putri AYU WULANDARI Banjarnahor, Tia Andianty Cendani, Ayanda Zahwa Sekar Diana, Dina Dina Diana Dwi Amalia, Rizka Elisa FIRDI, M Framana, Qori Hati, Putri Dias Permata Kristina, Marya kurnia, renita Lubna Salsabila Lumbangaol, Rona Yuni Cipaini Mangara, James Nathan mar-atu, mar-atu sholihah Mona Lisa Nofriani Fajrah, Nofriani Novitasari Novi Purwanti, Angel Rafiqoh, Rafiqoh Rahma Alia RAHMAYANI, IKA PUTRI RAHMAYANI Ras Gustini Gea Ratnasari, Eeng Ridho, Muhammat Rasid Risna Adianti Riswandi Sholihul Abidin Veronica yourlanda VIOLINIDYA BR BARUS, RANDY SEKAR Wulung, Lingga Angling