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All Journal Jurnal Teknoin JURNAL ELEKTRO JIEMS (Journal of Industrial Engineering and Management Systems) SABDAMAS Jurnal Asiimetrik: Jurnal Ilmiah Rekayasa Dan Inovasi Inkubis: Jurnal Ekonomi dan Bisnis Madani : Jurnal Pengabdian Kepada Masyarakat Proceeding Mercu Buana Conference on Industrial Engineering Jurnal Pengabdian Masyarakat Charitas Metris: Jurnal Sains dan Teknologi Jurnal Teknik Industri dan Manajemen Rekayasa Widya Teknik
Sugioko, Andre
Jurusan Teknik Industri, Fakultas Teknik, Universitas Katolik Indonesia Atma Jaya Jakarta
Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Mechanical Engineering Public Health Social Sciences

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Pengadaan Lampu Tenaga Surya pada Panti Kemah Peduli Sahabat Kasih Prabu Hidayat, Trifenaus; Sugioko, Andre; Octaviani B. Widiarto, Sandra
Jurnal Pengabdian Masyarakat Charitas Vol. 5 No. 02 (2025): Jurnal Pengabdian Masyarakat Charitas
Publisher : Program Studi Teknik Industri, Fakultas Teknik, Universitas Katolik Indonesia Atma Jaya Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25170/charitas.v5i02.7073

Abstract

"Kemah Peduli Sahabat Kasih" is a care facility for individuals with mental disorders, managed by a single family. One of the primary challenges faced by the facility is the inadequate lighting for nighttime activities. In 2024, the team from the Faculty of Biosciences, Technology, and Innovation (FBTI) at Atma Jaya Catholic University of Indonesia contributed by installing two solar-powered lighting units: one along the access road to the facility and another for the front and back yard areas. However, these two lighting points were insufficient to fully support nighttime activities. Therefore, the 2025 community service program aimed to install additional lighting points at the Kemah Peduli Sahabat Kasih facility. The activity began with observations and interviews with the head and staff of the facility to assess conditions following the installation of the initial lighting units and to determine the additional lighting needs. It was found that three more lighting points were required, exceeding the initially allocated budget. As a result, a joint discussion was conducted between the Atma Jaya team, the facility head, and staff to decide that this year’s budget would be allocated to the purchase of solar-powered lamps. The community service program successfully procured three solar-powered lamps, which were tested and demonstrated satisfactory performance and illumination levels. The operational procedures and maintenance guidelines were also effectively communicated and understood by the facility’s head and staff.
Simulasi Perbaikan Sistem Antrian untuk Mengurangi Waktu Tunggu Pasien Poli Umum di Klinik XYZ Menggunakan ProModel Sugioko, Andre; Angelina, Cecilia; Hidayat, Trifenaus Prabu
Metris: Jurnal Sains dan Teknologi Vol. 26 No. 02 (2025): Desember
Publisher : Prodi Teknik Industri, Fakultas Teknik - Universitas Katolik Indonesia Atma Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25170/metris.v26i02.7096

Abstract

The long patient waiting time in general outpatient services has become a major problem at Clinic XYZ, particularly during the screening stage and doctor consultations at peak hours. This condition negatively affects patient satisfaction and service effectiveness. This study aims to identify the causes of prolonged waiting times, propose alternative improvements, and evaluate the effectiveness of solutions through simulation using ProModel software. The simulation model was developed to represent real conditions and test several improvement scenarios. The results show that nearly 50% of patients’ time in the system is spent waiting. Four improvement proposals were suggested, namely adding more doctors, redistributing nurses’ tasks, increasing screening capacity, and implementing a single-queue system. The best proposal, which applies consistently to both morning and afternoon sessions, is the addition of doctors. Based on the analysis, this solution proved to be the most effective, reducing total waiting time by 39.75% in the morning scenario and 33.74% in the afternoon scenario. This recommendation provides a strategic basis for improving service efficiency and patient satisfaction at Clinic XYZ.
Co-Authors -, Denys Adrian Fortuna Setiawan Adrian, Bryan Angelina, Cecilia Antoni Hutahaean, Hotma Antonius, David Bachtiar Wahju, Marsellinus Bryant Tanu Wijaya, Michael Catherina Resmi Hapsari Catherine Williana Chabella, Cynthia Chendrasari Wahyu Oktavia Christine Natalia Christine Natalia Chyntia, Marcellina Enny Widawati Fredikson, Marcelinus Gabriella Ratna Widiastuti Gunawan, Harjadi Gunawan, Sebastian Hapsari, Catherina Resmi Hardianto, Gregorius Hidayat, Trifenaus Inderawati, Maria Magdalena Wahyuni Jeremiah, Morris Jordan Adrian Kartawidjaya, Maria Angela Khrisna Cahya Gulo, Gede Liang, Yun Chia Manalu, Yohanes Yosua Lewi Maria Goretti Yostiana Putri Mekel, Bianca Milano, Yosephan Nguyen Thi Bich , Thu Nicholas, Rio Wirawan Nur, Tajuddin Octaviani B. Widiarto, Sandra Octaviani B.W., Sandra Rio Wirawan Nicholas Rippun G.M., Ferry Ronald Sukwadi Sandra Octaviani Satya Kusuma, Daniel Siagian, Vebryna Shaputri Silalahi, Agustinus Surya, Andre Tanujaya, Andre Tjahjadi, Fanny Trifenaus Prabu Hidayat Vivi Triyanti Wahju, Marsellinus Bachtiar Wawan Tripiawan Wenlicia, Frisca Widiarto, Sandra Octaviani B. Widyananda Liwangsa, Edmund Williana, Catherine Wong, Felicitas