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All Journal Jurnal Manajemen Pelayanan Publik Jurnal Manajemen Indonesia SEIKO : Journal of Management & Business Journal of Humanities and Social Studies International Journal Of Science, Technology & Management (IJSTM) Jurnal Pengabdian Masyarakat Indonesia Jurnal Abdi Masyarakat Indonesia International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Journal of Social Research Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) The Eastasouth Management and Business eProceedings of Management West Science Business and Management Jurnal Bisnis dan Manajemen West Science International Journal of Economics, Business and Innovation Research Sasambo: Jurnal Abdimas (Journal of Community Service) International Journal of Accounting and Management Information Systems Kesmas: Jurnal Kesehatan Masyarakat Nasional (National Public Health Journal)
Rina Djunita Pasaribu
Telkom University
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mechanical Engineering Public Health Social Sciences Transportation

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DEVELOPMENT OF SMARTPHONE WASTE MANAGEMENT PLATFORM USING DESIGN THINKING APPROACH TO SUPPORT IMPLEMENTATION OF EXTENDED PRODUCER RESPONSIBILITY (EPR) IN INDONESIA'S SMARTPHONE INDUSTRY Farid Akbar Harahap; Rina Djunita Pasaribu
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 5 No. 1 (2025): February
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v5i1.2466

Abstract

Indonesia generated approximately 1.9 million tons of electronic waste (e-waste) in 2021, growing at an annual rate of 39%. By 2030, e-waste generation is projected to reach 4.4 million tons. A study by the National Development Planning Agency (Bappenas) revealed that only 17.4% of e-waste was recycled in 2021, highlighting the inefficiency of Indonesia's current e-waste management system. Smartphones are the most frequently disposed of e-waste, with an average lifespan of 3.42 years—shorter than most electronic devices. By 2028, over 40 million discarded smartphones are expected to significantly contribute to e-waste. To address this, the Indonesian government introduced a circular economy roadmap through Regulation No. 75 of 2019, mandating Extended Producer Responsibility (EPR). However, its implementation has been suboptimal, hindered by limited collaboration among stakeholders. Effective smartphone waste management requires awareness, clear procedures, secure data handling, and practices that maximize economic value. This study involves key stakeholders—consumers, producers, waste managers, and government representatives—to co-design solutions using a design thinking approach. The research delivers a smartphone waste management prototype, comprising a service blueprint and a high-fidelity platform, to support value exchange and improve EPR implementation in the smartphone industry.
Co-Authors Adelia Nadya Pertiwi Amelia, Anggi Silfi Apriani Masfiroh Arien Arianti Gunawan Aripsi, Viki ARIS HARTAMAN Aryaputra, Mikala Budiman, Mohamad Fadhian Cahyo Dananto, Dinar Candiawan Candiwan Cyndi Novia Damayanti Octavia Darmawan, Singgih Destianissa, Marsha Dhiannova, Charlie Diati Levi Putri Dodie Tricahyono Domi Bustomi Edi Witjara Effendi, Muharram Aliansyah Eva Nurhazizah Farah Alfanur Farid Akbar Harahap Fithriah, Khaulah Wardhatul Hidayah, Virgiona Elsandra Hutapea, Vico Metriwan Perluozon I Nyoman Prana Jaya Semedi Ihsan, Qowiyyul Jamil, Dina Nur Maulidiah Kuswardini, Azizah Lestari Utami, Lestari Lisdiani, Felin Mohammad Riza Sutjipto Muhammad Faqih Pasaribu, Jessy Claudia Permana, Yoga Gunawan Rahmat Dwi Djatmiko Ramadhan Putrantona, Farhan Ratri Wahyuningtyas Ria Wibowo, Yossico Riawan, Teguh Bayu Aji Ridwan Purwanadita Salsabillah, Derisna Setiawan, Kialonica Valentina Setiawati, Sherly Angellika Shabira, Rafa Maisa Sibarani, Andreas Sugiat, Maria Sulthoni, Nurrokhmat Sun Lilya, Sun Lilya Sundari, Laisitha Sutjipto, Moh. Riza Taufan Umbara Taufiqulloh, Rifqi Triaji Prio Pratomo Uruqul Nadhif Dzakiy Vico Metriwan Perluozon Hutapea Vyra, Aslamia Zoya Erza Wibowo, Yossico Ria Witjara, Edi Zharfan Inzaghi Zharfan Inzaghi Sugiharto