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Human-Centered Sustainable University Model Rina Djunita Pasaribu; Aris Hartaman; Moh.Riza Sutjipto; Taufan Umbara; Ridwan Purwanadita; Apriani Masfiroh
Jurnal Manajemen Indonesia Vol 22 No 1 (2022): Jurnal Manajemen Indonesia
Publisher : Fakultas Ekonomi dan Bisnis, Telkom University.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/jmi.v22i1.4316

In Society 5.0, the central concept is Human-Centered and supported by super-smart technology that frees humans from burdened workloads and allows humans to innovate new values ??without limits. All of this results in prosperity for everyone and that is the achievement of the global Sustainable Development Goals (SDGs). The application of this concept must be realized by all stakeholders of the nation, including universities that are responsible for the education of the younger generation. However, the implementation of sustainability university has been very numerous, varied, and there is no clear definition in the literature or practice. This study aims to develop a Human-Centered sustainable model that can be used as a reference in implementation. The research method used is qualitative by conducting library research, interviews and observations. Respondents and objects of interviews and observations are Telkom University’s sustainability teams and programs/ projects. The result of this study is a Human-Centered sustainable university model that is recommended as an implementation reference, not only for Telkom University but also for other universities with similar characteristics. Keywords—Human-Centered; Sustainability; Tridharma; University; Model

ANALISIS BUSINESS MODEL CANVAS (BMC) CV MUNJUL JAYA KARAWANG Cyndi Novia; Rina Djunita Pasaribu; Mohammad Riza Sutjipto; Domi Bustomi
Jurnal Ilmiah MEA (Manajemen, Ekonomi, & Akuntansi) Vol 6 No 3 (2022): Edisi September - Desember 2022
Publisher : LPPM STIE Muhammadiah Bandung

Usaha Mikro Kecil dan Menengah (UMKM) berperan penting bagi perekonomian Indonesia, yaitu untuk Luas lapangan kerja dan penyumbang Produk Domestik Bruto (PDB) terbesar. Terdapat berbagai bidang UMKM di Indonesia, salah satunya yaitu agroindustri. CV Munjul Jaya merupakan UMKM yang bergerak di bidang agroindustri yang berlokasi di Karawang. Tujuan dari penelitian ini adalah untuk mengetahui bagaimana sembilan blok Business Model Canvas pada CV Munjul Jaya. Metode penelitian yang digunakan adalah deskriptif kualitatif yang diimplementasikan melalui wawancara dan studi dokumentasi yang berisi pemaparan atau pengambaran sesuatu. Selain itu penelitian ini mengumpulkan data melalui wawancara terhadap 10 narasumber. Usaha Mikro Kecil dan Menengah (UMKM) berperan penting bagi perekonomian Indonesia, yaitu untuk memperluas lapangan kerja dan penyumbang Produk Domestik Bruto (PDB) terbesar. Terdapat berbagai bidang UMKM di Indonesia, salah satunya yaitu bidang agroindustri. CV Munjul Jaya merupakan UMKM yang bergerak di bidang agroindustri yang berlokasi di Karawang. Tujuan dari penelitian ini adalah untuk mengetahui bagaimana sembilan blok Business Model Canvas pada CV Munjul Jaya. Metode penelitian yang digunakan adalah kualitatif deskriptif yang diimplementasikan melalui wawancara dan studi dokumentasi yang berisi pemaparan atau pengambaran sesuatu. Selain itu penelitian ini mengumpulkan data melalui wawancara terhadap 10 narasumber. Hasil penelitian ini adalah masih terdapat beberapa aspek yang belum maksimal dan masih dapat dikembangkan oleh CV Munjul Jaya. Maka, peneliti memberikan masukan pada semua blok Business Model Canvas pada CV Munjul Jaya yaitu pada Customer Segment, Channels, Customer Relationship, Value Proposition, Revenue Stream, key Resorce, Key Activity, Key Partnership, dan Cost Structure. Selain itu, CV Munjul Jaya dapat memanfaatkan media sosial dan media online lain untuk promosi dan media penjualan serta melakukan Quality Control untuk meningkatkan kepuasan konsumen.

Strategi Pengembangan Bisnis Menggunakan Analisis Swot dan QSPM (Studi Kasus Pada Perusahaan Keluarga PT. Susu KPBS Pangalengan) Rina Djunita Pasaribu; Zharfan Inzaghi; Mohammad Riza Sutjipto
SEIKO : Journal of Management & Business Vol 5, No 1 (2022): January - Juny
Publisher : Program Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/sejaman.v5i1.1859

Penelitian dilakukan pada PT. Susu KPBS Pangalengan. Tujuan penelitian adalah menganalisa faktor internal dan eksternal perusahaan, perumusan alternatif strategi pengembangan serta penetapan (prioritas) strategi. Metode penelitian adalah metoda campuran. Penelitian kualitatif dengan teknik wawancara dilakukan untuk menganalisa faktor internal dan eksternal, perumusan alternatif strategi dengan basis teori analisa SWOT dan matriks SWOT. Selanjutnya dilakukan penelitian kuantitatif dengan penyebaran kuesioner untuk 1) menhitung skor EFE dan IFE untuk koordinat (kuadran) dalam matriks IE sehingga rumusan alternatif strategi dapat diketahui berdasarkan posisi/kuadran; 2) untuk menyusun prioritas strategi dengan teknik QSPM. Jumlah responden 10 orang terdiri dari 3 internal perusahaan, 3 konsumen, 1 pesaing, 1 pemasok dan 1 mewakili asosiasi susu. Hasil penelitian mengungkapkan bahwa skor EFE dan IFE adalah 3,16 dan 3,11 (keduanya diatas 2,5 (titik tengah)). Hal ini menyatakan perusahaan dapat menangani kondisi eksternal (ancaman dan peluang) dengan baik. Perusahaan juga mampu mengelola faktor internal (kekuatan dan kelemahan) dengan baik pula. Berdasarkan matriks IE, koordinat (3,16, 3,11) berada pada kuadran I (tumbuh & bangun). Selanjutnya, alternatif strategi kuadran I disusun dengan konsep matriks SWOT dan merumuskan 8 (delapan) alternatif. Selanjutnya, sebagai tahap akhir penetapan strategi, dengan teknik QSPM, diperoleh bahwa strategi dengan prioritas pertama, dengan nilai TAS tertinggi adalah strategi integrasi horizontal dengan melakukan merger CV. Nasional. Kemungkingn implementasi strategi merger ini juga diafirmasi oleh top manajemen untuk diimplementasikan Kata kunci: Strategi Pengembangan; IFE; EFE; IE; SWOT; QSPM

The Influence of Safety Commitment, Implementation of SOP, Supervision and Competency on Work Accidents At PT. Haleyora Power Unit Service Pekanbaru Maulana Yazid Al Annuri; Mohammad Riza Sutjipto; Muhammad Awaluddin
West Science Business and Management Vol. 1 No. 04 (2023): West Science Business and Management
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsbm.v1i04.238

This research was conducted to determine the effect of Safety commitment, implementation of SOPs, supervision, and competence on work accidents at PT. Haleyora Power Unit Service Pekanbaru. The object of this research is technical service officers. This research is quantitative and descriptive. The data source in this research is primary data obtained by collecting answers from respondents through a questionnaire. The total number of respondents used was 263 employees. This research uses linear regression analysis with data processing using SPSS 26. The results of partial and simultaneous hypothesis testing show that the sig value is <0.05, which means that Safety commitment, application of SOPs, supervision, and competence influence work accidents. In the multiple value regression test, negative coefficient values were obtained for the three independent variables, which means that the higher the Safety commitment, implementation of SOPs, supervision, and competence, the smaller the number of work accidents that occur.

The Influence of Principal Leadership and Teacher Motivation on Student Parent Satisfaction in Schools Under The Daarut Tauhiid Rahmatan Lil'alamin Foundation Fernando Fernando; Mohammad Riza Sutjipto
Jurnal Indonesia Sosial Sains Vol. 5 No. 07 (2024): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v5i07.1185

Education is crucial for developing human resources and preparing for global competition. Parents play a vital role in this process, significantly influencing and making decisions about their children's education. Thus, educational institutions should consider parents as key customers in choosing schools. The Daarut Tauhiid Rahmatan Lil'Alamin Foundation operates schools at the elementary, middle, high, and vocational levels. This research aims to determine whether there is an influence of the principal's leadership and teacher motivation influence the level of customer satisfaction at the Daarut Tauhiid Rahmatan Lil'Alamin Foundation. This research uses quantitative methods and data collection techniques by distributing questionnaires whose validity and reliability have been tested. The sample in this research is the parents of students, with the total number of respondents that the researchers will take from the Daarut Tauhiid Rahmatan Lil'Alamin Foundation, namely 322 people. The research results show that the principal's leadership, teacher motivation, and customer satisfaction are in the "good" category. The principal's leadership and teacher motivation have a positive and significant influence with an influence value of 6.851 and 8.447. There is a simultaneous influence of principal leadership and teacher motivation on customer satisfaction, with an influence value of 166,572. The coefficient of determination is 0.511. That is, approximately 51.1% of the variability in customer satisfaction can be explained jointly by principal leadership and teacher motivation, while the remaining 48.9% can be distributed among other variables not included in this study. It is hoped that this research will contribute by exploring the factors that influence customer satisfaction, such as school principal leadership and teacher motivation. Therefore, the Foundation must improve to overcome this problem so that it does not happen again.

Analysis of Availability Efficiency, Performance Efficiency, And Quality Efficiency Using the Overall Equipment Effectiveness (OEE) Method: Case Study in the Service Unit of Orya Hydro Power Plant of Jayapura Regency Vico Metriwan Perluozon Hutapea; Mohammad Riza Sutjipto; Edi Witjara; Rina Djunita Pasaribu
West Science Business and Management Vol. 2 No. 03 (2024): West Science Business and Management
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsbm.v2i03.1051

This study investigates the Orya Jayapura Hydroelectric Power Plant in Indonesia. The plant suffers from high machine downtime, resulting in low production and profits. Analyze the plant's efficiency using the Overall Equipment Effectiveness (OEE) method. OEE considers availability, performance, and quality metrics. A mixed method combining a case study with quantitative data analysis (OEE formula) and a qualitative approach (cause-and-effect diagrams) to prioritize improvement recommendations. The average OEE for 2019-2022 was only 32.76%, indicating significant equipment inefficiency and low profits. High equipment failure losses were identified as the main culprit. The study confirms a correlation between technical efficiency and financial performance: higher availability leads to higher profits. The plant needs to improve its overall quality in terms of people, machinery, materials, and methods. This includes staffing with qualified personnel, providing employee training, enhancing equipment maintenance, and implementing strategies for asset optimization and innovation.

Perumusan Strategi Pengembangan Rumah Pendidikan Qur’An (RPQ) Masjid Izzatul Mu’Minin (MIM), Lembang, Jawa Barat Sutjipto, Mohammad Riza; Pasaribu, Rina Djunita; Gunawan, Arien Arianti; Fithriah, Khaulah Wardhatul; Shabira, Rafa Maisa
Jurnal Abdi Masyarakat Indonesia Vol 4 No 6 (2024): JAMSI - November 2024
Publisher : CV Firmos

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54082/jamsi.1425

Masjid Izzatul Mu'minin (MIM) di Lembang baru terlepas dari stagnansi pengelolaan dengan hadirnya pengurus baru. Ketua DKM baru hadir dengan visi baru untuk menjadikan MIM masjid makmur. Meskipun banyak rintangan, perbaikan signifikan terlihat dari berbagai kegiatan termasuk Rumah Pendidikan Quran (RPQ) anak-anak yang telah mempunyai 50 santri dalam waktu singkat. Namun, untuk pengembangan masjid lebih lanjut, termasuk pengembangan RPQ, MIM memerlukan tambahan kompetensi manajemen stratejik. Sehubungan hal tersebut, tujuan Pengabdian kepada Masyarakat (PkM) ini adalah mendukung RPQ MIM untuk terus berkembang melalui Pelatihan dan Pendampingan. Metode utama PkM adalah pelatihan dan pendampingan yang dilaksanakan tim FEB Telkom University (Tel-U) kepada pengajar dan pengurus RPQ MIM. PkM juga membenahi sarana kelas. Evaluasi hasil PkM dilakukan dengan wawancara, observasi dan kuesioner. PkM menghasilkan perumusan 10 strategi pengembangan RPQ dengan prioritasnya. Sarana kelas bertambah 2 papan tulis dan 30 meja anak. Kegiatan ini telah memberikan perubahan signifikan dalam strategi pengembangan RPQ. Secara keseluruhan, hasil PkM sangat diapresiasi juga oleh RPQ MiM dan masyarakat sekitar

Business Model Development with Business Model Canvas Approach and SWOT Analysis at PT. Kita Muda Bisa Prabowo Leksono, Teguh; Riza Sutjipto, Mohammad; Witjara, Edi
Journal of Comprehensive Science Vol. 4 No. 1 (2025): Journal of Comprehensive Science (JCS)
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/jcs.v4i1.3003

In an era characterized by rapid technological advances and continuously evolving consumer preferences, companies are required to continue to innovate and optimize their strategies to maintain relevance and competitiveness in the market. With this background, this research focuses on PT Kita Muda Bisa, a company that has an online learning platform in Indonesia, which is specifically involved in the world of pre-employment which facilitates online learning services to the community. By using a qualitative research approach, this study aims to gain in-depth insight into the current condition of the business model and strategic landscape of pre-employment training institutions in Indonesia. Through a comprehensive analysis using the BMC and SWOT frameworks, this research seeks to identify existing strengths and weaknesses, as well as external opportunities and threats related to training service products. By utilizing this analysis, this research seeks to develop an understanding of the complex interactions between internal capabilities and external market dynamics that shape the competitiveness of learning service products in Indonesia. The proposed strategy is designed to exploit strengths, mitigate weaknesses, exploit opportunities, and counter threats identified through the research process. Additionally, this research highlights the importance of strategic agility and adaptability in navigating the dynamic training industry landscape, emphasizing the need for continuous strategy reassessment and refinement. In Conclusion, this research contributes to existing knowledge by offering practical insights and recommendations to increase the competitiveness of online learning service products. By integrating the BMC and SWOT frameworks, this research provides a qualitative approach to strategic analysis and formulation, equipping PT Kita Muda Bisa's work plan with the tools and insights needed to thrive in an increasingly competitive market. Ultimately, the findings of this research aim to inform the strategic decision-making process in online learning services and inspire similar efforts in a broader business and innovation strategic context.

Strategi Pengembangan Bisnis Menggunakan Business Model Canvas Pada UMKM Studi Kasus Ayam Baek di Kabupaten Bandung Nugroho, Hasbi Arbi; Sutjipto, Mohammad Riza
eProceedings of Management Vol. 12 No. 1 (2025): Februari 2025
Publisher : eProceedings of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar

Pasca pandemi Covid-19 melanda Indonesia, ekonomi mulai bertumbuh positif, khususnya pada sektor Usaha MikroKecil Menengah (UMKM) yang perlahan bangkit kembali. Penelitian ini bertujuan untuk mengidentifikasi BusinessModel Canvas yang digunakan oleh Ayam Baek, mengevaluasi tingkat implementasinya, dan menyusun strategiefektif untuk mengatasi permasalahan yang dihadapi. Metode yang digunakan dalam penelitian ini adalah studi kasuskualitatif, yang bertujuan untuk mengetahui secara komprehensif informasi mengenai Ayam Baek. Hasil penelitianini menunjukkan bahwa Ayam Baek saat ini menerapkan Business Model Canvas (BMC) yang melibatkan segmentasipelanggan yang luas, proposisi nilai berupa produk ayam berkualitas, dan saluran distribusi melalui restoran sertaplatform online. Meskipun Ayam Baek memiliki struktur operasional yang efisien dan strategi pemasaran yang baik,tantangan seperti ketergantungan pada platform pihak ketiga, kurangnya inovasi, dan fluktuasi biaya bahan bakumempengaruhi efisiensi dan profitabilitas. Berdasarkan analisis SWOT, strategi baru yang diusulkan meliputipengembangan menu sesuai tren kuliner, perluasan platform online, peningkatan layanan pelanggan, serta investasidalam teknologi dan otomatisasi proses. Selain itu, strategi ini juga mencakup diversifikasi pendapatan melaluilayanan catering dan program loyalitas. Perubahan pada BMC melibatkan penambahan elemen baru seperti promosionline dan program loyalitas, serta penyesuaian pada elemen seperti segmen pelanggan, saluran distribusi, dan aliranpendapatan, guna mengatasi tantangan serta memperkuat posisi pasar Ayam Baek. Kata Kunci-kuliner, business model canvas, Ayam Baek

The Influence of Principal Leadership and Teacher Motivation on Student Parent Satisfaction in Schools Under The Daarut Tauhiid Rahmatan Lil'alamin Foundation Fernando Fernando; Mohammad Riza Sutjipto
Jurnal Indonesia Sosial Sains Vol. 5 No. 07 (2024): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v5i07.1185

Education is crucial for developing human resources and preparing for global competition. Parents play a vital role in this process, significantly influencing and making decisions about their children's education. Thus, educational institutions should consider parents as key customers in choosing schools. The Daarut Tauhiid Rahmatan Lil'Alamin Foundation operates schools at the elementary, middle, high, and vocational levels. This research aims to determine whether there is an influence of the principal's leadership and teacher motivation influence the level of customer satisfaction at the Daarut Tauhiid Rahmatan Lil'Alamin Foundation. This research uses quantitative methods and data collection techniques by distributing questionnaires whose validity and reliability have been tested. The sample in this research is the parents of students, with the total number of respondents that the researchers will take from the Daarut Tauhiid Rahmatan Lil'Alamin Foundation, namely 322 people. The research results show that the principal's leadership, teacher motivation, and customer satisfaction are in the "good" category. The principal's leadership and teacher motivation have a positive and significant influence with an influence value of 6.851 and 8.447. There is a simultaneous influence of principal leadership and teacher motivation on customer satisfaction, with an influence value of 166,572. The coefficient of determination is 0.511. That is, approximately 51.1% of the variability in customer satisfaction can be explained jointly by principal leadership and teacher motivation, while the remaining 48.9% can be distributed among other variables not included in this study. It is hoped that this research will contribute by exploring the factors that influence customer satisfaction, such as school principal leadership and teacher motivation. Therefore, the Foundation must improve to overcome this problem so that it does not happen again.

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