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Nurul Hadi, Nurul
STAIN Pamekasan, East Of Java
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EVALUATING PRIMARY CARE QUALITY MANAGEMENT CYCLE: A QUALITATIVE STUDY IN A WESTERN PART OF INDONESIA Wardani, Elly; Nurhasanah, Nurhasanah; Hadi, Nurul; Kamil, Hajjul
INDONESIAN NURSING JOURNAL OF EDUCATION AND CLINIC (INJEC) Vol 8, No 2 (2023): INJEC
Publisher : Asosiasi Institusi Pendidikan Ners Indonesia (AIPNI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24990/injec.v8i2.456

Abstract

Introduction: Community health centers known in Indonesia as Primary Health Care (PHC) serve as the primary care facilities in the country. It is the main engine for the success of providing care at the first line for the community. Accreditation is among efforts to enforce a comprehensive management function in primary care. The achievement of accreditation reflects the management cycle of the PHC; however, a number of these facilities are still struggling with achieving maximum accreditation standards. Limited attention and research support that identify PHC management function called for further investigation. Therefore, this study initiated to investigate and evaluate the primary care management cycle and its functionality through the lens of qualitative research.Method: We conducted 15 in-depth interviews and one focus group discussion (FGD) which was attended by eight participants. The setting was in five PHC in Banda Aceh, the capital city of Aceh province, Indonesia. The involved participants were individuals who had a direct role in the accreditation process.  The data was analyzed by using thematic analysis techniques.Result: There were three main themes and several subthemes derived from the analysis: (1) Work plan: integrative plan development, slow execution; (2) Leaders’ roles: Role’s awareness, work commitment. The results of this study evaluated the implementation of quality management in PHC. To some extent, there were potential obstacles for PHC hindering them from achieving optimal accreditation.Conclusion: These could create pathways for policy development or as a reference for related authorities/policymakers in developing a framework plan to assist the PHC in the implementation of the management cycle leading to plenary national acknowledgment.
Co-Authors Abd. Rahman Romadhon Afini, Yuni afrianti, novi Afzalena, Afzalena Agus Wibowo Ahmad Sudi Akhir, Jumadil Alvina, Nuri Amanda, Nabilla Autsar, Nailul Budiono, Nur Cathaputra, Edo Dara Febriana Darajah, Sakiatun Dedi Supriadi Dewiyuliana, Dewiyuliana Dhaneswara, Donanta Fajri, Nova Falahiyah, Salsabila Faradisa, Qintara Aulia Gressia, Rosa Galica Gita Hadiyati, Rizki Hajjul Kamil Hamid, M. Abdul Hanafi, Syadeli Hariyanto, Moh Hilman Syarif IB, Munawwarah Ibrahim Ibrahim Imam Asrori Ishaq, Rizal Maulana Johan Mahyudi, Johan Juanita Juanita Juanita2, Juanita Jufrizal Jufrizal Karomatun Nafisah Khaled Radhouani Khomisatul Fajriyah M. Hasbullah Madarina Julia Maulana, Faiz Alfan Hamdan Maulina Maulina, Maulina Muhammad Helmi Musadat, Musadat Naqiah, Naqiah Nurhasanah Nurhasanah PUDJO HAGUNG WIDJAJANTO, PUDJO HAGUNG Rahman, Habibur Rahmawati, Rahmawati Roni Naning S, Aswandikari Saputro, Ivan Onggo Shalafina, Muharrami Shofwan, Ach. Shohibatil Karomah Suherman, Suherman Sutowo, David Wijaya Syaiful, Nuriadi Syiffani, Najwatul Tahlil, Teuku Tusino, Agus Ulfa, Yunda Wijanarko, Adrian Azhar Wiwik Handayani Yuliastutik, Rini Zer, Anees El Zulkarnaini Zulkarnaini