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Analisis Perilaku Konsumsi Obat Tradisional Selama Situasi Pandemi Covid 19 Pada Karyawan PT. Novell Pharmaceutical Laboratories Monika Sandra; Herman Sudirman; Budi Hartono
JURNAL BIDANG ILMU KESEHATAN Vol 12, No 2 (2022): Jurnal Bidang Ilmu Kesehatan
Publisher : Universitas Respati Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52643/jbik.v12i2.1782

ABSTRAKPengobatan dan vaksin untuk menangani pandemi COVID-19 masih membutuhkan proses penelitian yang panjang, sehingga salah satu upaya yang dapat dilakukan adalah perubahan pada perilaku kesehatan dengan mengonsumsi obat tradisional. Penelitian ini berfokus pada perilaku konsumsi obat tradisional selama situasi pandemi COVID-19 pada karyawan PT. Novell Pharmaceutical Laboratories dan menganalisis faktor-faktor yang mempengaruhinya. Hasil penelitian variabel dependen dan independen pada 240 responden di analisis menggunakan uji bivariat chi square menunjukkan hasil signifikan p > 0,05 sehingga dapat disimpulkan bahwa tidak ada hubungan antara situasi dengan perilaku konsumsi obat tradisional selama pandemi COVID-19 pada karyawan PT. Novell Pharmaceutical Laboratories. Namun hasil penelitian pada variabel perancu yaitu usia, jenis kelamin, pendidikan terakhir, sikap, nilai, tradisi, ketersediaan fasilitas kesehatan dan akses obat tradisional, kebijakan kesehatan, keahlian di bidang kesehatan, keluarga, serta lingkungan dengan perilaku konsumsi obat tradsisional menunjukkan signifikan p < 0,05 sehingga dapat disimpulkan ada hubungan antara variabel-variabel tersebut dengan perilaku konsumsi obat tradisional selama pandemi COVID-19 pada karyawan PT. Novell Pharmaceutical Laboratories. Pada hasil analisis multivariat menggunakan uji regresi binary logistic didapatkan bahwa keahlian kesehatan merupakan variabel yang paling dominan. Responden yang memiliki keahlian kesehatan dipengaruhi sebanyak 10 kali lipat lebih berperilaku positif dibandingkan dengan responden yang tidak memiliki keahlian kesehatan. Berdasarkan perhitungan persamaan regresi logistik didapatkan bahwa usia, jenis kelamin, latar belakang pendidikan, ketersediaan fasilitas kesehatan dan akses obat tradisional, keahlian di bidang kesehatan, keluarga, serta lingkungan dapat mempengaruhi perilaku konsumsi obat tradisional pada karyawan PT. Novell Pharmaceutical Laboratories sebesar 82,8%.

PENGARUH MUTU PELAYANAN KESEHATAN DARI ASPEK MANAJEMEN ISO 9001:2015 TERHADAP KEPUASAN DAN MINAT KUNJUNGAN ULANG PASIEN Petty Rismawati; Jasrida Yunita; Budi Hartono
Jurnal Kesmas (Kesehatan Masyarakat) Khatulistiwa Vol 9, No 4 (2022): JURNAL KESMAS (KESEHATAN MASYARAKAT) KHATULISTIWA
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jkmk.v9i4.3794

Peningkatan kualitas layanan yang baik tidak harus hanya berasal dari sudut pandang Puskesmas saja, tetapi harus pula berasal dari sudut pandang pasien. Melalui peningkatan kualitas layanan maka diharapkan kepuasan pasien juga akan meningkat dan loyalitas pasien melalui minat kunjungan ulang akan dapat tercipta.Tujuan penelitian ini adalah untuk mengetahui pengaruh mutu pelayanan kesehatan dari aspek manajemen ISO 9001:2015 terhadap kepuasan dan minat kunjungan ulang pasien. Jenis penelitian ini adalah kuantitatif analitik dengan desain cross sectional. Populasi dalam penelitian ini seluruh pasien yang berkunjung ke Puskesmas Tanah Merah Kabupaten Indragiri Hulu dengan jumlah sampel 97 responden yang dipilih secara accidental sampling. Data dikumpulkan melalui kuesioner dari bulam Mei – Juni 2019 dan dianalisis dengan Path Analysis. Hasil penelitian menunjukkan fokus pada pelanggan, keterlibatan personel dan pembuatan keputusan berdasarkan fakta berpengaruh positif dan signifikan terhadap kepuasan pasien. Fokus pada pelanggan, keterlibatan personel dan pembuatan keputusan berdasarkan fakta, kepuasan pasien berpengaruh positif dan signifikan terhadap minat kunjungan ulang. Kesimpulan dari penelitian ini yaitu ada pengaruh mutu pelayanan kesehatan dari aspek manajemen ISO 9001:2015 terhadap kepuasan dan minat kunjungan ulang pasien. Saran bagi Pukesmas Tanah Merah sebaiknya mendaftarkan puskesmas untuk disertifikasi ISO 9001:2015 untuk meningkatkan kepercayaan pasien terhadap kualitas pelayanan puskesmas serta petugas kesehatan lebih perhatian dan fokus pada kebutuhan pasien dengan cara memberikan pelayanan sesuai dengan kebutuhan pasien, berempati terhadap keluhan pasien serta bersikap ramah dan sopanKata kunci: Kepuasan pasien, Minat kunjungan ulang, ISO 9001:2015

EVALUASI SISTEM PELAKSANAAN MANAJEMEN PEMELIHARAAN ALAT MEDIS DI INSTALASI PEMELIHARAAN DAN PERBAIKAN PERALATAN MEDIS RUMAH SAKIT (IP3MRS) RSUD ARIFIN ACHMAD PROVINSI RIAU TAHUN 2020 Istiana Auliani; Tri Krianto; Abdurrahman Hamid; Budi Hartono; Arnawilis Arnawilis
Menara Ilmu Vol 16, No 2 (2022): VOL. XVI NO. 2 OKTOBER 2022
Publisher : LPPM Universitas Muhammadiyah Sumatera Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31869/mi.v16i2.3344

Latar Belakang: Instalasi Pemeliharaan dan perbaikan peralatan medis rumah sakit (IP3MRS) salah satu Instalasi di RSUD Arifin Achmad Provinsi Riau berkegiatan menunjang pelayanan Kesehatan dan bertanggung jawab terhadap peralatan medis. Tujuan: Mengevaluasi sistem pelaksanaan Manajemen Pemeliharaan dan perbaikan peralatan medis rumah sakit di RSUD Arifin Achmad Provinsi Riau.Metode: Penelitian kualitatif dengan pendekatan deskriptif. Pengambilan sampel dengan metode purposive sampling. Jumlah informan terdiri dari informan pangkal Kepala dan staf, fasilitas pelayanan Medik, informan Kunci Kepala keuangan.Hasil: Jumlah (SDM) belum sesuai dengan Permenkes, besaran dana dialokasikan untuk kegiatan harian pemeliharaan alat medis cukup, bahan baku disediakan belum sepenuhnya terpenuhi kebutuhan, peralatan dan fasilitas pengadaan alat medis belum memadai, kebijakan terkait pemeliharaan alat medis sudah disosialisasikan dengan baik, pelaksanaan perencanaan kegiatan pemeliharaan alat medis dilaksanakan pada setiap tahunnya, struktur organisasi dan pembagian kerja tidak memiliki hambatan, pelaksanaan yang dijalankan merujuk kepada program serta standar operasional (SPO),pengawasan kegiatan pemeliharaan alat medis meliputi pemeriksaan laporan kegiatan pemeliharaan, sistem evaluasi pemeliharaan sudah berjalan dengan baik. Kesimpulan: Secara umum Sistem Pelaksanaan Manajemen Pemeliharaan Alat Medis di (IP3MRS) RSUD Arifin Achmad Provinsi Riau yang dilihat dari tujuan peneliti, terkait SDM, Ketersediaan Dana, Ketersediaan Peralatan dan Fasilitas, Suku Cadang, Kebijakan Pemeliharaan, Perencanaan, Pengorganisasian, Pengawasan, Dan Evaluasi ada beberapa yang belum optimal Saran: Disarankan dapat menambahkan SDM guna mengantisipasi resiko beban kerja, pembelian suku cadang baru yang dibutuhkan agar alat yang rusak lebih cepat ditangani, fasilitas Gedung IP3MRS dan gudang penyimpanan suku cadang agar dapat dipisah sehingga staf dapat bekerja dengan baik

Analysis of the Implementation of Total Quality Management (Tqm) on Nurse Performance at Mother and Child Hospital (Rsia) Eria Bunda Pekanbaru Nurafni Marissa; Budi Hartono; Lita; Doni Jepisah; Arnawilis
Science Midwifery Vol 10 No 4 (2022): October: Science Midwifery
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/midwifery.v10i4.799

Total Quality Management (TQM) is an approach that is widely used by companies in improving quality with the aim of improving performance in quality, productivity and probability. That study aims to determine the application of TQM to the performance of nurse at RSIA Eria Bunda Pekanbaru in 2021. This study includes a quantitative study with a cross sectional design. The number of samples was carried out using a total sampling technique, namely 37 people. The analysis used chi square test, fisher exact test, multiple logistic regression and importance performance analysis (IPA) methods. The result showed that the focus on customers (OR:7.583 95%Cl=1.737-33.089), obsession with quality (OR:1500 95%Cl=0.220-10.218), scientific approach (OR:5.818 95%Cl=1.032-32.793 ), long term commitment (OR:5.993 95%Cl=1.337-25.226), teamwork (OR:7. 585 95Cl%Cl=1738-33.089), continuous improvement (OR:5.893 95%Cl=1.337-25.226), training education (OR: 3.405 95%Cl=0.879-13.188), freedom of control (OR:7500 95%Cl =1.715-32.796), unity of purpose (OR:0.941 95%Cl=0.118-7.499), involvement and empowerment (OR:10.625 95%Cl=1.874-60.246). The conclusion is that there is an influence between TQM focus on customers, scientific approach, long term commitment, teamwork, continuous improvement, education training, freedom of control and involvement and empowerment

Factors Related to the Implementation of the Covid-19 Vaccine in the Indonesian Army in District-City, Riau Province Yalesvitri Yalesvitri; Ennimay Ennimay; Aldiga Rienarti Abidin; Budi Hartono; Hetty Ismainar
Science Midwifery Vol 10 No 4 (2022): October: Science Midwifery
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/midwifery.v10i4.804

The Indonesian Armed Forces synergizes with the government to accelerate the implementation of the COVID-19 vaccination. Objectives, knowing the factors related to the achievement of the implementation of the COVID-19 vaccine invasion of the Indonesian Army.Method, using a quantitative method with a cross-sectional study approach. The sampling method was accidental sampling. The number of respondents was 96 community respondents and 16 respondents from the vaccination team. Data was collected using questionnaires and observations. Data were analyzed using Chi Square test statistical software. Result,there is a relationship between knowledge and public perception < 0.05, the value of = 0.009, not good with the achievement of vaccine 1 (20%), vaccine 2 (14.5%), vaccine 3 (65.5%). The unrelated factors are the knowledge and skills of the vaccination implementation team > 0.05, the value of = 0.006, the type of vaccine available > 0.05, the value of = 0.585), the COVID-19 vaccine distribution system > 0.05, the value of = 0.359 and facilities and infrastructure > 0.05 the value of = 0.854. The relationship between incentive motivation of the vaccination team and the achievement of vaccine implementation was not good (43.8%) and good (56.3%). Vaccination achievements in the four Military District with good category 70.8%, quite good 17.7% and not good 11.5%. Conclusion, the related factors are knowledge and public perception about the COVID-19 vaccine with the achievement of the implementation of the incursion COVID-19 vaccine. The Army while unrelated factors include the knowledge and skills of the vaccination team, the types of vaccines available, the COVID-19 vaccine distribution system and facilities and infrastructure.

Analisis Implementasi Total Quality Mangement dalam Pelayanan IGD RSUD Kota Dumai Indra Kurniawan; Budi Hartono; Lita Lita; arnawilis arnawilis; Jasrida Yunita
Jurnal Kesehatan Komunitas Vol 8 No 3 (2022): Jurnal Kesehatan Komunitas
Publisher : LPPM Hang Tuah Pekanbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25311/keskom.Vol8.Iss3.1223

Total Quality Management is one approach that helps hospitals to improve service quality. There are many factors that influence TQM, namely customer focus, teamwork, continuous improvement, education and training, employee involvement and empowerment. This study aims to determine the implementation of TQM in the emergency department of the Dumai City Hospital as well as the factors influencing it. This type of quantitative analytic research uses a Cross Sectional design. The research population is doctors and paramedics who work in the ER at the Dumai City Hospital using purposive sampling with a sample of 57 respondents. Data was obtained by filling out questionnaires. Data analysis using univariate, bivariate, and multivariate presented in the form of frequency distribution. The results of the analysis show that there is a relationship between focus on customers, continuous improvement, involvement and empowerment of employees with the implementation of TQM in Dumai City Hospital. While the other two factors, namely teamwork and aspects of education and training there is no relationship. To realize a better TQM implementation, three related variables need to be improved.

Factors Affecting Inpatient Patient Satisfaction of Social Security Agency of Health (BPJS) Participants at Bangkinang Hospital Mahmudah; Hetty Ismainar; Budi Hartono; Doni Jepisah
Science Midwifery Vol 10 No 5 (2022): December: Science Midwifery
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/midwifery.v10i5.1091

Bangkinang Hospital is the main referral hospital for the people of Kampar, especially Social Security Agency of Health (BPJS) patients. Inpatient satisfaction at Bangkinang Hospital in 2021 is 76%. The standard according to the Ministry of Health is ≥90%. The BOR value has decreased in the last three years, namely 2019 by 57%, 2020 by 52% and 2021 by 43%. One of the causes is the Covid-19 pandemic that has occurred in the last two years. The standard BOR value is 60-85%. The purpose of this study was to look at the factors that influence inpatient satisfaction of Social Security Agency of Health (BPJS) participants at Bangkinang Hospital. The research was conducted in the inpatient room of Bangkinang Hospital, August 2022 with a total sample of 96. This type of research is an analytic study with a cross-sectional design. The data analysis used was univariate, bivariate and multivariate. Bivariate analysis showed that the variables that influenced patient satisfaction were empathy (p = 0.011), responsiveness (p = 0.009), reliability (p = 0.014) and patient experience (p = 0.007). Variables that have no effect are assurance (p = 0.238) and tangible (p = 0.073). Multivariate analysis obtained two confounding variables, namely assurance and tangible. The variable that has the dominant influence is the patient's experience with a POR value of 7,495. The conclusion of this study is that there are four variables that influence patient satisfaction and two confounding variables. The suggestion of this research is that it is necessary for homes to complete facilities in inpatient rooms, especially call bells, provide training to improve the competence of officers, and ESQ training.

Analysis of the Implementation of Total Quality Management in Improving the Quality of Hemodialysis Services at Bangkinang Regional Hospital in 2023 Meri Sartika Raharta*; Budi Hartono
Riwayat: Educational Journal of History and Humanities Vol 6, No 3 (2023): Social, Political, and Economic History
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jr.v6i3.33971

Total Quality Management (TQM) provides a form of quality control for the Total Quality Management (TQM) provides a form of quality control for the services provided, including hemodialysis services, which are superior services at Bangkinang General Hospital. The problem is that there are indicators for the quality of hemodialysis services that do not reach a minimum service standard of 100% and the level of patient satisfaction is still low, namely 73.2%. The aim of the study was to analyze the implementation of Total Quality Management in improving the quality of hemodialysis services at Bangkinang General Hospital in 2023. This type of qualitative research uses a phenomenological approach. There were 11 informants, namely the director, chair of quality improvement and patient safety, chair of the nursing committee, head of the room, doctor in charge, executor, nurse, administration and patient. The triangulation used is source, method and data triangulation. The results showed that the inputs (human resources, financing, facilities and infrastructure, machines and SOPs) had not yet reached the minimum hospital service standards. The HD service process is based on 10 long-term TQM elements, teamwork, continuous system improvement, education or training, controlled freedom, unity of purpose, employee involvement and empowerment) and the output does not yet meet service quality patient safety, efficient, effectiveness, timelines, patient centered and equity. The main obstacles to improving the quality of HD services are budget constraints for procuring training, facilities and infrastructure and the low compliance of staff in implementing a culture of quality and patient safety. Bangkinang Hospital can use the Value Stream Mapping method for budget control, Failure Mode Effect Analysis to analyze problems in HD services, conduct Public Private Partnerships through operational cooperation to add HD machines, Contracting-out with training institutions and private companies in procuring and funding HD training and others. Re-socialization of universal precautions and patient safety to officers in the hemodialysis room

Analysis of the Implementation of Total Quality Management in Improving the Quality of Hemodialysis Services at Bangkinang Regional Hospital in 2023 Meri Sartika Raharta*; Budi Hartono
Riwayat: Educational Journal of History and Humanities Vol 6, No 3 (2023): Social, Political, and Economic History
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jr.v6i3.33971

Total Quality Management (TQM) provides a form of quality control for the Total Quality Management (TQM) provides a form of quality control for the services provided, including hemodialysis services, which are superior services at Bangkinang General Hospital. The problem is that there are indicators for the quality of hemodialysis services that do not reach a minimum service standard of 100% and the level of patient satisfaction is still low, namely 73.2%. The aim of the study was to analyze the implementation of Total Quality Management in improving the quality of hemodialysis services at Bangkinang General Hospital in 2023. This type of qualitative research uses a phenomenological approach. There were 11 informants, namely the director, chair of quality improvement and patient safety, chair of the nursing committee, head of the room, doctor in charge, executor, nurse, administration and patient. The triangulation used is source, method and data triangulation. The results showed that the inputs (human resources, financing, facilities and infrastructure, machines and SOPs) had not yet reached the minimum hospital service standards. The HD service process is based on 10 long-term TQM elements, teamwork, continuous system improvement, education or training, controlled freedom, unity of purpose, employee involvement and empowerment) and the output does not yet meet service quality patient safety, efficient, effectiveness, timelines, patient centered and equity. The main obstacles to improving the quality of HD services are budget constraints for procuring training, facilities and infrastructure and the low compliance of staff in implementing a culture of quality and patient safety. Bangkinang Hospital can use the Value Stream Mapping method for budget control, Failure Mode Effect Analysis to analyze problems in HD services, conduct Public Private Partnerships through operational cooperation to add HD machines, Contracting-out with training institutions and private companies in procuring and funding HD training and others. Re-socialization of universal precautions and patient safety to officers in the hemodialysis room

Evaluasi Program Pelayanan Kesehatan Lanjut Usia di Wilayah Kerja Puskesmas Pusako Kabupaten Siak Neni Suryani; Budi Hartono; Hendri Hendri
Jurnal Kesehatan Komunitas Vol 9 No 2 (2023): Jurnal Kesehatan Komunitas
Publisher : LPPM Hang Tuah Pekanbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25311/keskom.Vol9.Iss2.1302

One of the successful efforts to improve the social welfare of the elderly is to improve the standard of living and Life Expectancy (UHH). In Siak Regency, the coverage of the elderly who have just received health services at community health centers in 2020 is around 3.7% (100% target). It aims to identify problems, prioritize problems, determine alternative solutions to problems, and create an Intervention Plan (Plan of Action) in accordance with alternative problem-solving related to the Evaluation of Elderly Programs at the Pusako Community Health Center. This research used qualitative methods, using document tracing data sources, direct observations, and field observations in the elderly unit. The informants are the Head of the Center for Public Health, the Head of Administration, the Elderly Program Holder, and employees in the elderly unit. It was found that there was no evaluation of the elderly program. So that the recording and reporting carried out are not in accordance with the achievements. The recommendation is that it is expected that the Head of the Center for Public Health needs to audit the documents and evaluate the recording and reporting of the elderly program in a comprehensive manner.

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