Garuda - Garba Rujukan Digital

Model Keputusan Konsumen Penggunaan Self-Collection Parcel Locker Untuk Last Mile Delivery Muhammad Iqbal Firdaus; Riza Lestari; Sarovah Widiawati
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 8, No 3 (2021): NOVEMBER
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v8i3.622

Last mile delivery is the most inefficient part of the total consumer goods delivery process due to the high rate of return, segmented goods and relatively small quantity. One of the innovations made by e-retailers and logistics service providers is to install self-collection parcel lockers in easily accessible places where the process of picking up goods is carried out independently by consumers in these places. There are not many studies conducted to identify what factors can encourage consumers to use these services, focusing more on cognitive attitudes, segmented and the results are still inconclusive. This study aims to investigate that utilitarian, hedonic, situational and social factors influence consumer decisions to use parcel locker self-collection services. This survey quantitative study used non-probability sampling technique and succeeded in obtaining 264 samples. The analysis tool uses Structural Equation Modeling with a covariance-based approach with AMOS. The results show that the customization by consumers according to their preferences is a factor that influences consumers' intention to use self-collection parcel locker services along with utilitarian motives

NON-FINITE CLAUSES IN THE INTRODUCTION SECTION OF SKRIPSIS AND RESEARCH ARTICLES Sarovah Widiawati
EEAL Journal (English Education and Applied Linguistics Journal) Vol 2, No 1 (2019): EEAL Journal
Publisher : Institut Pendidikan Indonesia Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31980/eeal journal.v2i1.994

Non-finite clauses are clauses which have no tenses. This study aimed to find the forms and functions of non-finite clauses in the introduction section of skripsis(ISoS) and research articles (ISoRA) in English field. Content analysis was used in this research. The ISoS and the ISoRA were selected randomly. The findings showed that there were three forms of non-finite clauses in the ISoS and ISoRA. In terms of functions, there were non-finite clauses as minor clause, qualifier, epithet, non-finite clauses as conjunction, non-finite clauses after conjunction, circumstance, prepositional phrase, actor, goal, carrier, attribute, possessive, identified, identifier, phenomenon, behaver, and existent. The ISoS were frequently presented in non-finite constructions as minor clauses and had more non-finite constructions in clause simples rather than clause complexes. The non-finite constructions in the introduction section of skripsisand research articles made the clauses dense.

The Effect of Staff Competence, Customer Satisfaction, and Service Quality on Cargo Shipping Service User Loyalty Lermatan, Esterlinus Edwin; Jaya Sakti, Reza Fauzi; Ghafar, Abdul; Widiawati, Sarovah; Krisnawati, Siti; Prakoso, Otto Sugiharto
Siber Journal of Transportation and Logistics Vol. 1 No. 2 (2023): (SJTL) Siber Journal of Transportation and Logistics (July 2023)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjtl.v1i2.79

Abstract: The Effect of Staff Competence, Customer Satisfaction and Service Quality on Cargo Shipping Service Users is a scientific article of literature study within the scope of the combination of human resources and marketing management. The purpose of this article is to build hypotheses of influence between variables that will be used in further research. The object of research is on online libraries, Google Scholar, Mendeley, and other academic online media. Research methods with library research sourced from e-books and open access e-journals. Qualitative descriptive analysis. The results of this article: 1) Staff Competence affects Cargo Shipping Service Users; 2) Customer Satisfaction affects Cargo Shipping Service Users; and 3) Service Quality affects Cargo Shipping Service Users.

Sosialisasi Penggunaan Media Digital dalam Memperkenalkan Alat Transportasi dengan Bahasa Inggris : Canva dan Blooket Widiawati, Sarovah; Susanthi, Novi Indah; Chairuddin, Irwan; Lesatari, Riza
Jurnal Abdimas Transportasi & Logistik Vol. 4 No. 2 (2024): Oktober
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.atl.v4i2.1839

Digital learning media use has been increasing since COVID-19 pandemic, with Canva and Blooket being among the most used ones. Both of them were used in the classroom to introduce transportation tools in English to teachers at TPQ Al-Kahfi Bogor. The purpose of this activity is to introduce Canva and Blooket. Furthermore, this socialization activity was carried out through demonstration and discussion. In addition, this activity was done in hybrid, which was online and offline, and it involved kindergarten and TPQ teachers as the audience. The teachers were introduced to Canva's features for creating interesting learning materials. Blooket, on the other hand, was mainly used for interactive quiz games that can enhance student engagement. Based on the results, it is found that participants felt that this activity was very beneficial in understanding the use of digital media. Moreover, although some teachers are already familiar with Canva and YouTube, Blooket is still new for them. In conclusion, this socialization shows positive results in encouraging the use of more creative digital media, which is expected to improve the quality of learning at TPQ Al-Kahfi. Thus, this activity contributes to the development of educational quality and can serve as a model for other educational institutions.Kata kunci : sosialisasi, Canva, Blooket, pembelajaran bahasa Inggris, alat transportasi

Bullying Awareness: Memahami dan Mengidentifikasi Tanda-Tanda Bullying Pada Siswa SMAN 21 Jakarta Widiawati, Sarovah; Susanthi, Novi Indah; Chairuddin, Irwan
Jurnal Pengabdian Masyarakat dan Penelitian Terapan Vol. 2 No. 1 (2024): Jurnal Pengabdian Masyarakat dan Penelitian Terapan (Januari - Maret 2024)
Publisher : Greenation Publisher & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jpmpt.v2i1.476

Bullying is behavior that is deliberately carried out to make the victim feel hurt and uncomfortable. This behavior is carried out with physical or verbal contact. Bullying is usually carried out by perpetrators who are stronger or have more power than the victim. Therefore, there is a need to understand bullying and how to identify signs of bullying, especially at school because this behavior is detrimental to students and can disrupt learning activities at school. Faculty of Management and Business, Trisakti Institute of Transportation and Logistics carries out Community Service (PKM) at SMAN 21 Jakarta. The PKM was carried out on 31 grade 10 high school students and 3 teams of lecturers from ITL Trisakti. The implementation of PKM activities is carried out in the form of socialization, starting with questions and answers about bullying and also asking students to fill out a questionnaire via G-Form to find out students' knowledge regarding bullying and types of bullying behavior. After that, the author gave a presentation and asked questions regarding their experiences with bullying behavior. Finally, the author gave the questionnaire again to determine the increase in their knowledge and also their experiences with bullying behavior to find out comprehensive information from students. Through socialization regarding bullying behavior, it can be seen that around 75% of students at SMAN 21 Jakarta are able to understand and identify bullying behavior. 25% of them have experienced bullying behavior at school or outside school. The bullying was carried out by classmates and friends of students from other schools. The types of bullying experienced by these students were verbal bullying, 65% through ridicule and ridicule, 30% mental/psychological bullying through exclusion, and 5% cyberbullying.

Peran Orang Tua dalam Pengenalan English Math bagi Anak Usia Dini Novi Indah Susanthi; Sarovah Widiawati; Irwan Chairuddin; Sari Astuti; Riza Lestari; Nurun Ala Salehati
Jurnal Pengabdian Masyarakat dan Penelitian Terapan Vol. 3 No. 3 (2025): Jurnal Pengabdian Masyarakat dan Penelitian Terapan (Juli - September 2025)
Publisher : Greenation Publisher & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jpmpt.v3i3.1267

Pengenalan English Math, yaitu integrasi pembelajaran Bahasa Inggris dan Matematika dasar, menjadi pendekatan inovatif dalam pendidikan Anak Usia Dini di era globalisasi. Penelitian ini bertujuan untuk menggambarkan peran orang tua dalam mendampingi proses pembelajaran English Math serta meningkatkan kesadaran mereka terhadap pentingnya keterlibatan dalam pendidikan anak. Kegiatan sosialisasi dilakukan di PAUD Pelita Harmoni melalui seminar interaktif yang melibatkan orang tua murid. Hasil kegiatan menunjukkan adanya peningkatan pemahaman orang tua mengenai konsep English Math dan antusiasme tinggi dalam mendukung pembelajaran anak di rumah. Meskipun terdapat beberapa kendala seperti perbedaan latar belakang pendidikan dan keterbatasan waktu, kegiatan ini membuktikan bahwa kolaborasi antara sekolah dan orang tua mampu menciptakan lingkungan belajar yang kondusif dan menyenangkan bagi anak. Dengan demikian, peran aktif orang tua menjadi kunci keberhasilan dalam pengenalan English Math sejak dini.

Optimizing Logistics Distribution in Archipelagic Economies: A Case Study of North Sulawesi Wijayanti, Dian; Widiawati, Sarovah
Logistica : Journal of Logistic and Transportation Vol. 2 No. 2 (2024): April 2024
Publisher : Indonesian Scientific Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61978/logistica.v2i2.668

This study aims to examine the determinants of logistics distribution efficiency in North Sulawesi, Indonesia, an archipelagic region with unique geographical challenges. Using a quantitative explanatory design, data were collected through structured questionnaires from 55 purposively selected logistics stakeholders, and analyzed using multiple linear regression with validity and reliability testing. The results show that delivery time has the strongest positive influence on distribution efficiency (β = 0.482; p = 0.001), followed by infrastructure and technology (β = 0.317; p = 0.021), while distribution cost negatively affects efficiency (β = −0.215; p = 0.034). These findings highlight the critical role of timeliness and technological adoption in overcoming logistical barriers in archipelagic settings. The study contributes by offering practical recommendations for multimodal transport integration, digital adoption, and infrastructure investment to strengthen logistics performance in geographically dispersed economies.

Bullying Awareness: Memahami dan Mengidentifikasi Tanda-Tanda Bullying Pada Siswa SMAN 21 Jakarta Sarovah Widiawati; Novi Indah Susanthi; Irwan Chairuddin
Jurnal Pengabdian Masyarakat dan Penelitian Terapan Vol. 2 No. 1 (2024): Jurnal Pengabdian Masyarakat dan Penelitian Terapan (Januari - Maret 2024)
Publisher : Greenation Publisher & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jpmpt.v2i1.476

Bullying is behavior that is deliberately carried out to make the victim feel hurt and uncomfortable. This behavior is carried out with physical or verbal contact. Bullying is usually carried out by perpetrators who are stronger or have more power than the victim. Therefore, there is a need to understand bullying and how to identify signs of bullying, especially at school because this behavior is detrimental to students and can disrupt learning activities at school. Faculty of Management and Business, Trisakti Institute of Transportation and Logistics carries out Community Service (PKM) at SMAN 21 Jakarta. The PKM was carried out on 31 grade 10 high school students and 3 teams of lecturers from ITL Trisakti. The implementation of PKM activities is carried out in the form of socialization, starting with questions and answers about bullying and also asking students to fill out a questionnaire via G-Form to find out students' knowledge regarding bullying and types of bullying behavior. After that, the author gave a presentation and asked questions regarding their experiences with bullying behavior. Finally, the author gave the questionnaire again to determine the increase in their knowledge and also their experiences with bullying behavior to find out comprehensive information from students. Through socialization regarding bullying behavior, it can be seen that around 75% of students at SMAN 21 Jakarta are able to understand and identify bullying behavior. 25% of them have experienced bullying behavior at school or outside school. The bullying was carried out by classmates and friends of students from other schools. The types of bullying experienced by these students were verbal bullying, 65% through ridicule and ridicule, 30% mental/psychological bullying through exclusion, and 5% cyberbullying.

Peran Orang Tua dalam Pengenalan English Math bagi Anak Usia Dini Novi Indah Susanthi; Sarovah Widiawati; Irwan Chairuddin; Sari Astuti; Riza Lestari; Nurun Ala Salehati
Jurnal Pengabdian Masyarakat dan Penelitian Terapan Vol. 3 No. 3 (2025): Jurnal Pengabdian Masyarakat dan Penelitian Terapan (Juli - September 2025)
Publisher : Greenation Publisher & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jpmpt.v3i3.1267

Pengenalan English Math, yaitu integrasi pembelajaran Bahasa Inggris dan Matematika dasar, menjadi pendekatan inovatif dalam pendidikan Anak Usia Dini di era globalisasi. Penelitian ini bertujuan untuk menggambarkan peran orang tua dalam mendampingi proses pembelajaran English Math serta meningkatkan kesadaran mereka terhadap pentingnya keterlibatan dalam pendidikan anak. Kegiatan sosialisasi dilakukan di PAUD Pelita Harmoni melalui seminar interaktif yang melibatkan orang tua murid. Hasil kegiatan menunjukkan adanya peningkatan pemahaman orang tua mengenai konsep English Math dan antusiasme tinggi dalam mendukung pembelajaran anak di rumah. Meskipun terdapat beberapa kendala seperti perbedaan latar belakang pendidikan dan keterbatasan waktu, kegiatan ini membuktikan bahwa kolaborasi antara sekolah dan orang tua mampu menciptakan lingkungan belajar yang kondusif dan menyenangkan bagi anak. Dengan demikian, peran aktif orang tua menjadi kunci keberhasilan dalam pengenalan English Math sejak dini.

The Effect of Online Tracking Systems and Timing Accuracy on Customer Loyalty Through Customer Satisfaction at J&T Express 2024 Darmawan Apriyadi; Sarovah Widiawati; Nurul Nurul; Rosmallini Putri
Jurnal Siber Multi Disiplin Vol. 3 No. 4 (2026): Jurnal Siber Multi Disiplin (Januari - Maret 2026)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jsmd.v3i4.830

This study aims to determine the effect of the online tracking system and time accuracy on customer loyalty through customer satisfaction at J&T Express East Jakarta 2024. This research used quantitative methods and nonprobability sampling techniques. To collect the data, the researchers used a questionnaire from J&T Express users which were then analyzed using the SEM-PLS (Structural Equation Modeling-Partial Least Square) method with SmartPLS 4.0 software. This study used the questionnaire data as a Likert scale that was assessed for validity and reliability. This research indicates that the online tracking system positively and significantly affects customer satisfaction. Delivery timing also has a positive and significant effect on customer satisfaction. In turn, customer satisfaction positively and significantly effects customer loyalty. The online tracking system positively and significantly effects customer loyalty through customer satisfaction. Time accuracy also positively and significantly effects customer loyalty through customer satisfaction.

Title

Found 13 Documents
Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title Search

Found 13 Documents Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title

Found 13 Documents
Search