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All Journal snimed Sistemasi: Jurnal Sistem Informasi Jurnal Ilmiah Ekonomi Islam Jurnal Sisfokom (Sistem Informasi dan Komputer) Informatik : Jurnal Ilmu Komputer JMIE (Journal of Madrasah Ibtidaiyah Education) Indonesian Journal of Business Intelligence (IJUBI) Jurnal TIKOMSIN (Teknologi Informasi dan Komunikasi Sinar Nusantara) Jurnal Pengabdian Masyarakat Indonesia Jurnal Teknologi Sistem Informasi Malcom: Indonesian Journal of Machine Learning and Computer Science
Heksaputra, Dadang
Universitas Alma Ata
Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Public Health Social Sciences

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Analysis of MAXIM Application Service Quality on User Satisfaction using the E-Service Quality Method Wulandari, Putri; Dzakiyullah, Nur Rachman; Ratnasari, Asti; Heksaputra, Dadang
Jurnal Sisfokom (Sistem Informasi dan Komputer) Vol. 13 No. 3 (2024): NOVEMBER
Publisher : ISB Atma Luhur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32736/sisfokom.v13i3.2226

Abstract

Service quality is the comprehensive support provided by system developers to users to ensure safety, comfort, empathy and responsiveness in meeting user expectations. There are still complaints about the Maxim application in the Google Playstore review from January 16 to February 12, 2024, inaccurate pick-up or destination, inconsistent prices, slow service response so that users have difficulty getting solutions to problems. Supported by the INDEF (Institute for Development of Economics and Finance) survey on DataIndonesia.id that the popularity of Maxim's services is lower than Gojek and Grab. Thus, it is essential to employ the E-Servqual approach to perform research to determine whether the services have satisfied users. Because its dimensions are pertinent and completely satisfy the requirements of assessing the quality of electronic services, E-Service Quality is the most thorough and integrative online service quality model. Efficiency, fulfillment, system availability, privacy, responsiveness, compensation, and interaction are the seven factors used, while user satisfaction is the dependent variable. This kind of study collects data using nonprobability sampling approaches in conjunction with quantitative methods. wherein demographic components are chosen according to specific standards that are pertinent to the study's goals. Considering the findings of the analysis, the 7 proposed hypotheses consisted of 3 accepted hypotheses and 4 rejected hypotheses because the significance value < alpha (? = 0.05) and 4 hypotheses rejected because the significance value > alpha (? = 0.05. Overall, the quality of Maxim's service towards user satisfaction is not good in terms of the variables of efficiency, system availability, responsiveness, and contact. It is hoped that there will be improvements in the Maxim application such as application usage, application functions on the displayed page, application response, and contact services for communication
Penguatan Good governance Practice melalui Kegiatan Literasi Digital dengan Pemanfaatan Sistem Informasi Kependudukan di Dusun Jenis, Sendangsari, Bantul, Yogyakarta Heksaputra, Dadang; Ma'arif, M. Ardian; Dwi Fikasari, Fani; Rusmiyati, Ratih; Adelia, Cindy; Rahma, Aulia; Ariyansyah, Wahyu; Putri, Ade Lia; Wiyunnita, Wiyunnita; Hatim, Praptina; Sofyan, Shela
Jurnal Pengabdian Masyarakat Indonesia Vol 4 No 3 (2024): JPMI - Juni 2024
Publisher : CV Infinite Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52436/1.jpmi.2460

Abstract

Pengenalan mengenai peningkatan praktik tata kelola yang baik (Good governance) melalui literasi digital dengan memanfaatkan sistem informasi kependudukan di Dusun Jenis, Sendangsari, Bantul, Yogyakarta, merupakan langkah progresif dalam usaha meningkatkan efisiensi, transparansi, dan akuntabilitas dalam pemerintahan setempat. Penguatan praktik tata kelola yang baik melalui literasi digital dan penggunaan sistem informasi kependudukan, diharapkan akan terbentuk sebuah lingkungan yang lebih terbuka, tanggap, dan inklusif di Dusun Jenis. Harapan ini akan berperan secara positif dalam meningkatkan kesejahteraan dan pembangunan yang berkelanjutan bagi penduduk setempat. Metode pelaksanaan untuk penguatan praktik tata kelola yang baik melalui kegiatan literasi digital dengan pemanfaatan sistem informasi kependudukan di Dusun Jenis, Sendangsari, Bantul, Yogyakarta, dapat dibagi menjadi beberapa tahap yang terstruktur dan berkesinambungan. Berikut adalah langkah-langkah yang dapat diambil analisis kebutuhan dan potensi lokal, perencanaan program, pelatihan dan pendidikan literasi digital, pemanfaatan sistem informasi kependudukan, monitoring dan evaluasi, dan pengembangan lanjutan. hasil dan pembahasan yang dilakukan bahwa sistem informasi kependudukan yang dibuat untuk mendukung literasi digital di Dusun Jetis, Sendangsari, Pajangan telah memberikan dampak positif yang signifikan. Hasil pengujian yang melibatkan pretest, post test dan wawancara dengan pengguna menunjukkan bahwa pengguna merasa sangat terbantu dengan adanya sistem ini. Pengguna memberikan feedback yang bagus dan menyatakan kepuasan mereka terhadap solusi yang diberikan. Dengan demikian implementasi sistem informasi kependudukan ini tidak hanya mendukung literasi digital di Dusun Jetis, tetapi juga memberikan solusi yang efektif dan mudah digunakan bagi pengguna dalam mengelola data penduduk dan meningkatkan efisiensi dalam berbagai aktivitas pengguna.
Pendekatan K-Means Clustering Metode Elbow Pada Analisis Motivasi Pengunjung Festival Halal JHF#2 Wicaksana, Ragil Satria; Heksaputra, Dadang; Syah, Toufan Aldian; Nur'aini, Finka Febri
Jurnal Ilmiah Ekonomi Islam Vol. 9 No. 3 (2023): JIEI : Vol.9, No.3, 2023
Publisher : ITB AAS INDONESIA Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jiei.v9i3.10591

Abstract

Research that explores intrapersonal elements as a motivation for consumer decisions to visit a regional halal festival using a computational technique is still very rare. Motivation is one of the intrapersonal components of consumers and becomes a vital construct in the formation of marketing strategies in the context of goods and services. In this study, the mental activity that is the focus of the discussion is the determination of the rational factors considered by visitors as elements that shape people's motivation to attend the Jogja Halal Fest #2, referring to the instrument developed by Crompton and McKay. The method used in this study is the K-means clustering approach, whose results provide identification in the form of clustering patterns of visitor motives at JHF that tend to converge on educational, recreational, and transactional reasons, supported by the findings of a cluster number of 3. This study stimulates the importance of discussing the other motives that have not been explored, such as the position of spirituality, so that they can be used as a consideration for building an effective marketing program, especially those related to targeting visitors in the future (segmentation) and its impact on increasing halal literacy.
Perancangan Sistem Informasi Manajemen Kost Berbasis Website Pada Kost Bima Dengan Metode Prototype Zendrato, Mei Albert; Heksaputra, Dadang; Harahap, Avrillaila Akbar; Wicaksono, Yanuar
Informatik : Jurnal Ilmu Komputer Vol 21 No 3 (2025): Desember 2025
Publisher : Fakultas Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52958/iftk.v21i3.11877

Abstract

Advances in information technology have encouraged various sectors, including boarding house management, to utilize digital systems. Kost Bima in Tamantirto Village, Bantul, faces challenges in recording tenants, verifying payments, and handling complaints, which are still done manually, thus being time-consuming and prone to irregularities. This study aims to design a website-based boarding house management information system as a solution. The system is designed for three users: admin (boarding house owner), tenants, and prospective tenants. The prototype method was used so that development involved user input at every stage, and in the process, two iterations were carried out to refine the system. The result is a system with features for room reservations, lease extensions, payments, complaint management, and tenant data. Black-box testing showed that all features worked well without bugs. In addition, User Acceptance Testing (UAT) was conducted with five assessment aspects: Learnability, Efficiency, Memorability, Errors, and Satisfaction. The UAT results showed an excellent score of 87.8%, indicating that the system is feasible for use.
Audit Sistem Informasi Menggunakan Framework COBIT5 Pada Sistem informasi Akademik Universitas Alma Ata Darmawan, Rachmat; Rochmadi, Tri; Heksaputra, Dadang; Wicaksono, Yanuar
Informatik : Jurnal Ilmu Komputer Vol 21 No 3 (2025): Desember 2025
Publisher : Fakultas Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52958/iftk.v21i3.11974

Abstract

The rapid development of information technology encourages universities to provide fast, effective, and integrated academic services. Alma Ata University has implemented an Academic Information System (SIAKAD) which functions as a service support in the learning process. However, this system is still faced with several obstacles, including constrained access speed when filling in attendance and the occurrence of recurring service interruptions. This research aims to evaluate the capability level of SIAKAD and develop recommendations for improvement based on the results of the audit conducted with the COBIT 5 framework, especially in the Deliver, Service, and Support (DSS) domain. The methodology applied is mixed methods, which combines qualitative and quantitative approaches. The research findings show that the capability of each subdomain is measured at level 4 (Predictable Process), while the desired target is level 5 in each DSS subdomain. Thus, it can be concluded that SIAKAD of Alma Ata University has been operating well and consistently, but requires improvement steps to achieve the expected level 5.
FUZZY INTELLIGENCE SYSTEM FOR EMPLOYEE ASSESSMENT: A CASE STUDI OF XYZ UNIVERSITY IN YOGYAKARTA Heksaputra, Dadang
Indonesian Journal of Business Intelligence (IJUBI) Vol 1 No 1 (2018): Indonesian Journal of Business Intelligence (IJUBI)
Publisher : Universitas Alma Ata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21927/ijubi.v1i1.852

Abstract

Tingkat perkembangan model pendukung keputusan dari bidang medis, bidang bisnis, bidang ketahanan pangan ataupun bidang lain menunjukan adanya perkembangan model. Pada pengelolaan sumber daya manusia pada suatu unitersitas sudah lama dilakukan tetapi melihat kondisi sumber daya manusia pada suatu universitas. Kondisi tersebut menggunakan model keputusan berbobot tetapi menggunakan konsep diskret. Model keputusan diambil secara diskret akan sangat merugikan karyawan pada institusi tersebut. Penggunaan ambang batas penilaian dengan konsep perankingan mengklasifikasikan kedalam 4 kategori rangking. Penelitian ini bertujuan untuk meminimalis konsep diskret sehingga karyawan dapat  bijak menerima keputusan bagian biro sumber daya manusia universitas. Pada sistem dibangun ini input berupa kriteria penilaian telah ditetapkan oleh pihak Biro Sumber Daya Manusia Universitas. Input tersebut diantaranya jam kerja, kedisiplinan, kualitas laporan (propeka), loyaliyas, dan pelayanan. Bobot dihitung menggunakan konsep fuzzy model tsukamoto. Model dapat merepresentasikan dengan baik. Karena Hasil pengujian dapat divalidasi sesuai dengan hasil perhitungan dari Biro Bagian Sumber Daya Manusia Universitas.
PENGEMBANGAN APLIKASI ADIBA MSME SEBAGAI PENGHUBUNG LEMBAGA KEUANGAN SYARIAH DENGAN USAHA MIKRO KECIL MENENGAH Wijaya, Dhina Puspasari; Heksaputra, Dadang; Wicaksana, Ragil Satria; Gautama, Deden Hardan
Indonesian Journal of Business Intelligence (IJUBI) Vol 2 No 2 (2019): Indonesian Journal of Business Intelligence (IJUBI)
Publisher : Universitas Alma Ata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21927/ijubi.v2i2.1122

Abstract

Islamic banking is one of the icons or representations of Islamic Financial Institutions in Indonesia. Problems around Islamic finance are still a hot topic of discussion. Public participation in the use of financial services is an essential issue on the policy agenda of some developing countries that have underdeveloped banking and commercial systems and often only want to serve high-income customers or large companies, because uneven distribution of financial services will hamper the growth and development of a number of small businesses and poor families. Head of the Sharia Banking Department Ahmad Soekro Tratmono explained that the empirical evidence of the stigma was manifested by the fixed position of the market share of Islamic banking in Indonesia, which from 1992 until now did not exceed the 5 percent limit. Efforts to increase market share in Islamic financial institutions by using information technology. ADIBA MSME is a technology application that aims to map the distribution of the closest LKS institutions that can be accessed by Micro, Small, and Medium Enterprises (MSMEs) entrepreneurs. The existence of ADIBA MSME is expected to be a surefire solution in creating connectivity (Link and Match) between business actors and LKS so that the mobilization of LKS funds becomes more productive, effective, and efficient. With the use of ADIBA MSME technology, it can become an accelerator of regional economic growth through the utilization of Islamic financial literacy so that the use of ADIBA MSME can increase the market share of Islamic financial institutions.
Analisis Persebaran Angka Kematian Ibu Hamil Berbasis WEB-GIS Menggunakan Metode Fuzzy Multiple Criteria Decision Making (FMCDM) di Daerah Yogyakarta Heksaputra, Dadang; Bahrudin, M.J.U Haris; Fatimah, Fatma Siti
Indonesian Journal of Business Intelligence (IJUBI) Vol 3 No 2 (2020): Indonesian Journal of Business Intelligence (IJUBI)
Publisher : Universitas Alma Ata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21927/ijubi.v3i2.1504

Abstract

Abstrak-Angka Kematian Ibu (AKI) bukannya menurun, akan tetapi justru meningkat dari 228 per-1000 kelahiran hidup di tahun 2007 berdasarkan data Indonesia Demographic and Health Survey (IDHS) pada tahun 2008 menjadi 359 per-1000 kelahiran hidup di tahun 2013 berdasarkan data Indonesia Demographic and Health Survey (IDHS) pada tahun 2013 dan menjadi 305 per 1000 kelahiran hidup pada tahun 2015 dari Survei Penduduk Antar Sensus tahun 2015. Penelitian sistem informasi geografis untuk pemetaan sebaran angka kematian ibu (AKI) dengan platform web menggunakan pengolahan data fuzzy multiple criteria decision making. Sistem  mempunyai keterbaruan dalam hal pengelola data, dan visualisasi data. Sistem menggunakan web untuk memetakan persebaran AKI di Yogyakarta pada tahun 2019. Metode digunakan dalam pengelolaan data menggunakan analithic hierarchy process. Penelitian bertujuan untuk mengetahui gambaran peta visual persebaran AKI di Yogyakarta pada tahun 2019. Sebaran visualisasi data angka kematian ibu 2019 menggunakan data demografi wilayah dan beberapa indikator informasi mengenai ibu tersebut.
ANALISIS ANTENATAL CARE (ANC) PADA SURVEILANS KESEHATAN IBU DAN ANAK DENGAN TAHAPAN AGREGASI PIPELINE NOSQL Heksaputra, Dadang; Bahrudin, M. J. U. Haris; Fauziyah, Anni Karimatul; Wijaya, Dhina Puspasari
Indonesian Journal of Business Intelligence (IJUBI) Vol 4 No 1 (2021): Indonesian Journal of Business Intelligence (IJUBI)
Publisher : Universitas Alma Ata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21927/ijubi.v4i1.1754

Abstract

Case 30.8 percent of Indonesian children under five are stunted. Bantul is a district in the Province of D.I. Yogyakarta, Indonesia, is a locus of stunting. Bantul has ten villages. The ten villages include Patalan Jetis Village, Canden Jetis Village, Terong Dlingo Village, Argodadi Sedayu Village, Triharjo Pandak Village, Triwidadi Pajangan Village, Jatimulyo Dlingo Village, Datangharjo Sewon Village, Sendangsari Pajangan Village, and Trimulyo Jetis Village. The research focuses on the village of Argodadi Sedayu. In the village of Argodadi Sedayu, Antenatal Care (ANC) research would be conducted. Antenatal Care (ANC) is a pregnancy check by a doctor or midwife. Therefore, Antenatal Care Analysis (ANC) is needed to determine whether diet, parenting, and sanitation are well programmed. Antenatal care (ANC) research framework was a model of method improvement. The method improvement model consists of indicators, proposed methods, objectives, and measurements. The indicators consist of monitoring instruments and health visits. The proposed method uses an aggregation pipeline stage. The data was processed in the aggregation pipeline stage. The data were obtained from the time series data surveillance dataset. The research objective was to analyze the research results accurately according to the proposed method. Measurement of indicator analysis with the application of the dashboard as a performance indicator on the research results. Practically, it is hoped that the research results could consider the health office and related institutions in reducing or even elevating Argodadi Sedayu Village in Yogyakarta as a non-locus of stunting using massive monitoring of diet, parenting, and sanitation well programmed.
PENGGUNAAN DAN NIAT PERILAKU MENGGUNAKAN SISTEM INFORMASI DESA DI ANTARA PEMERINTAH KALURAHAN MURTIGADING DENGAN PENDEKATAN MODEL UTAUT-2 Heksaputra, Dadang; Wicaksana, Ragil Satria; Wijaya, Dhina Puspasari; Lavenia, Vega; Rizqi, Akbar Nur
Indonesian Journal of Business Intelligence (IJUBI) Vol 7 No 2 (2024): Indonesian Journal of Business Intelligence (IJUBI)
Publisher : Universitas Alma Ata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21927/ijubi.v7i2.4817

Abstract

The village information system has experienced significant growth, but research focusing on user adoption behavior in the Kalurahan Murtigading government area remains limited. Additionally, most studies use a single theoretical framework to explore this behavior. Addressing this gap, this study applies the UTAUT-2 framework to analyze the key factors influencing behavioral intention to use the village information system among the Kalurahan Murtigading government, with the addition of perceived security and epistemic value as other influencing factors. The study employs a survey approach with a cross-sectional design, and the proposed conceptual model was tested using partial least squares-structural equation modeling (PLS-SEM) analysis on 38 samples, with no issues of non-response bias (NRB) and common method bias (CMB). The results indicate that the UTAUT-2 constructs, along with the additional factors, significantly influence behavioral intention, with social influence, effort expectancy, and epistemic value being the top three factors affecting behavioral intention. These findings can also assist stakeholders in developing effective strategies to encourage more individuals, especially in the Kalurahan Murtigading government area, to adopt the village information system.
Co-Authors Adelia, Cindy An-Nisa Apriani Ariyansyah, Wahyu Asti Ratnasari, Asti Bahrudin, M. J. U. Haris Bahrudin, M.J.U Haris Darmawan, Rachmat Dhina Puspasari Wijaya, Dhina Puspasari Dwi Fikasari, Fani Dzakiyullah, Nur Rachman Emiliana, Emiliana Fadil Indra Sanjaya Fatimah, Fatma Siti Fauziyah, Anni Karimatul Gautama, Deden Hardan Harahap, Avrillaila Akbar Hatim, Praptina Izzati Muhimmah Lavenia, Vega Lavenia, Vega Ma'arif, M. Ardian Nur'aini, Finka Febri Oktaviana, Agfa Pramuntadi, Andri Prasetya, Muhammad Ganang PUTRI WULANDARI Putri, Ade Lia Putri, Mufida Awalia Rahadian Kurniawan Rahma, Aulia Ramadan, Muchammad Ilham Rahmad Rizqi, Akbar Nur Rochmadi, Tri Rusmiyati, Ratih Sa'baniyah, Firda Sofyan, Shela Sri Kusumadewi Toufan Aldian Syah Wicaksana, Ragil Satria Wicaksana, Ragil Satria Wijaya, Dhina Puspasari Wiyunnita, Wiyunnita Wulandari Wulandari Yanuar Wicaksono Zendrato, Mei Albert