Claim Missing Document
Check
Articles

Found 3 Documents
Search

PENGARUH KUALITAS PELAYANAN, KEPERCAYAAN DAN PROMOSI TERHADAP LOYALITAS NASABAH DEPOSITO PT BANK VICTORIA TBK. SOLO Rohwiyati Rohwiyati; Yanti Sri Danarwati; Sulistya Sulistya
Jurnal Manajemen Vol 12 No 2 (2022): JURNAL MANAJEMEN VOL. 12 NO. 2 DESEMBER 2022
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26460/jm.v13i2.3342

Abstract

Penelitian ini bertujuan menganalisis (1) Untuk mengetahui pengaruh kualitas pelayanan terhadap loyalitas nasabah. (2) Untuk mengetahui pengaruh kepercayaan terhadap loyalitas nasabah. (3) Untuk mengetahui pengaruh promosi terhadap loyalitas nasabah. (4) Untuk mengetahui pengaruh kualitas pelayanan, kepercayaan, dan promosi secara simultan terhadap loyalitas nasabah. Sampel adalah nasabah deposito PT Bank Victoria Tbk. Solo berjumlah 60 responden. Pengumpulan data menggunakan teknik kuesioner melalui pengujian validitas dan reliabilitas. Teknik analisis data menggunakan analisis regresi linier berganda. Kesimpulan dari hasil pengujian setiap hipotesis menunjukkan bahwa (1) Kualitas pelayanan berpengaruh signifikan terhadap loyalitas nasabah. (2) Kepercayaan berpengaruh signifikan terhadap loyalitas nasabah. (3) Promosi berpengaruh signifikan terhadap loyalitas nasabah. (4) Kualitas pelayanan, kepercayaan, dan promosi berpengaruh signifikan secara simultan terhadap Loyalitas nasabah.
PENDAMPINGAN IMPLEMENTASI KESELAMATAN DAN KESEHATAN KERJA (K3) SEBAGAI UPAYA PENCEGAHAN KECELAKAAN KERJA DI PT. BALI MODA BUSANA KABUPATEN KARANGANYAR Rohwiyati; Sulistya; Kim Budiwinarto; Juni Trisnowati; Yanti Sri Danarwati; Giarti Slamet; Praptiesrini; Dewi Pujiani; Sri Wahyu Ening Handayani
Surakarta Abdimas Journal Vol. 3 No. 1 (2024): Surakarta Abdimas Journal
Publisher : Fakultas Ekonomi Universitas Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52429/saj.v3i1.252

Abstract

Abstract The first activity carried out in this service activity was observation to determine problems in activities at PT Bali Moda Busana. Observations are only focused on the production department and some management staff. Based on the observations that have been made, it is found that the working environment at PT Bali Moda Busana, has the potential for physical hazards and the workers have not Personal Protective Equipment (PPE) at work which allows work accidents. The expected results in service activities are that employees in the production department have more knowledge about Occupational Safety and Health (K3); acquire knowledge of identifying potential hazards in the workplace and preventive measures for work accidents; and gain knowledge about the types of PPE (Personal Protective Equipment). Based on the results of this service activity in the form of counseling, training and mentoring that has been carried out; employees of the production department, to acquire knowledge about Occupational Safety and Health (K3); acquire knowledge of identifying potential hazards in the workplace and preventive measures for work accidents; and gain knowledge about the types of PPE (Personal Protective Equipment), then implement it in daily work, as the motto of work “Savety 1st”  Kata Kunci:  K3, APD, karyawan
Peningkatan Kualitas dan Produktivitas Melalui MSDM Berbasis Inovasi Pada Kaliboto Green Institute Praptiestrini; Kim Budiwinarto; Yanti Sri Danarwati; Giarti Slamet; Sri Wahyu Ening Handayani; Siti Arifah
Surakarta Abdimas Journal Vol. 3 No. 2 (2024): Surakarta Abdimas Journal
Publisher : Fakultas Ekonomi Universitas Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52429/saj.v3i2.286

Abstract

Abstract This community service activity aims to improve quality and productivity at Kaliboto Green Institute, an institution that focuses on goat farming, fish farming, and fermented animal feed processing, through the implementation of innovation-based Human Resource Management (HRM). The program is designed to strengthen employee skills, improve operational efficiency, and encourage innovation in the production process. The activity implementation method consists of several stages, namely preparation, training, implementation, and monitoring and evaluation. The preparation stage includes coordination with stakeholders and development of training materials. In the training phase, employees are provided with knowledge and skills in applying innovative HRM techniques. Implementation involves the direct application of the management practices that have been taught. Monitoring is conducted periodically to evaluate the implementation and its impact. The results of these activities showed a significant improvement in employee skills, especially in terms of time management, resource management, and problem solving. Operational efficiency also improved, as evidenced by reduced production time and improved end-product quality. In addition, there was increased innovation in the livestock and farming processes, such as the adoption of new technologies and more efficient management methods. Evaluation of the activities revealed several challenges faced, including resistance to change from some employees and limited resources to support long-term implementation. Based on the results, it is recommended to conduct capacity building on an ongoing basis and increase support from management to ensure the sustainability of the program. The program has also had a positive impact on the welfare of the local community and can serve as a model for the development of other small and medium enterprises. Keywords: Human Resource Management, Innovation, Productivity.