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All Journal JURNAL SISTEM INFORMASI BISNIS Jurnal Simetris E-Dimas: Jurnal Pengabdian kepada Masyarakat Jurnal DISPROTEK Jurnal Inovasi Hasil Pengabdian Masyarakat (JIPEMAS) Jurnal Penelitian dan Pengabdian Kepada Masyarakat UNSIQ bit-Tech Elsya : Journal of English Language Studies Jurnal Teknologi Informasi dan Komunikasi Walisongo Journal of Information Technology STORAGE: Jurnal Ilmiah Teknik dan Ilmu Komputer Biner : Jurnal Ilmiah Informatika dan Komputer SmartComp Journal of Information System and Computer Scientific Journal of Informatics SENMEA Indonesian Journal of Humanities and Social Sciences
Danang Mahendra, Danang
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Religion Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mechanical Engineering Social Sciences Other

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Journal : SENMEA

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DETERMINAN KUALITAS PELAYANAN, HARGA SERTA LOKASI PADA KEPUASAN KONSUMEN BENGKEL GARAGE MANUAL TECH NGANJUK Mahendra, Danang; Wihara, Dhiyan Septa; Soeprajitno, Edy Djoko
Prosiding Seminar Nasional Manajemen, Ekonomi dan Akuntansi Vol. 7 (2022): PROSIDING SEMINAR NASIONAL MANAJEMEN, EKONOMI DAN AKUNTANSI 2022
Publisher : Universitas Nusantara PGRI Kediri

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Abstract

The study was conducted to determine whether the effect of partial (t) or jointly (F) on service quality, price and location on consumers of the Nganjuk Garage Manual Technician Workshop. The research approach is quantitative, research techniques are cause-and-effect. The population of consumers who have come directly to the Nganjuk Manual Tech Garage Workshop. This research has a sample of 40 respondents, namely people who are not limited, with sampling that is accidental sampling, namely anyone who happens to meet the researcher at the location. The data analysis technique used instrument test, descriptive analysis, classical assumption test, multiple linear analysis, determination test and hypothesis testing using SPSSv23 software. The results of the study stated that service quality, price, and location had a significant effect partially (t) or jointly (F) on consumer satisfaction at the Nganjuk Tech Garage Manual.
Co-Authors Afida Citra Dewinta Afrizal, Nova Agus Subhan Akbar Ahmad Saefudin alzena sabilla Ananta, Yoga Sofian Budi Lofian Budi Setiawan Darnoto, Darnoto Dhonni, Muhammad Khusnud Ella Mawarda Hamidaturrohmah Hamidaturrohmah, Hamidaturrohmah Herningtyasari, Gadis Heru Saputro Heru Saputro Hidayat, Muslim Himawati, Ulya Husni Mubarok Husni Mubarok Joko Minardi, Joko Muhaimin Muhaimin Muhammad Khoirur Rozikin Nahar, Afifatun Nina Sofiana Noor Azizah Noor Azizah Noor Nailie Azzat Nur Hasanah Pratama, Adrian Dico putri, natasya Sabila, Alzena Dona Sabilla, Alzena Dona Soeprajitno, Edy Djoko Subhan Akbar, Agus Suwondo, Adi Syaifudin Rosyad Wihara, Dhiyan Septa Zulfa , Laila Ngindana Zulfa, Arina