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This Author published in this journals
All Journal Binus Business Review International Journal of Artificial Intelligence Research AkMen JURNAL ILMIAH YUME : Journal of Management Accounting Profession Journal (APAJI) Jurnal Manajemen Economics and Digital Business Review Nobel Management Review Journal of Career Development Jurnal Ilmiah Akuntansi dan Keuangan (JIAN) Journal of Entrepreneur, Business and Management Jurnal Aplikasi Manajemen & Kewirausahaan MASSARO Jurnal Bisnis dan Kewirausahaan Nobel Community Services Journal JER Vifada Management and Digital Business
Indriasari, Dewi Pratiwi
STIE AMKOP Makassar
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Health Professions Library & Information Science Public Health Social Sciences Other

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Journal : JER

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Analyzing Product Quality And Price On The Decision To Purchase Uniqlo Products Indriasari, Dewi Pratiwi
Jurnal Economic Resource Vol. 7 No. 2 (2024): September - February
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v7i2.1072

Abstract

Leadership and knowledge management play a pivotal role in enhancing employee performance, particularly within service offices where efficiency, quality, and adaptability are paramount. Effective leadership fosters a collaborative and goal-oriented work environment, empowering employees through motivation, clear direction, and supportive communication. Meanwhile, knowledge management ensures the systematic acquisition, storage, sharing, and application of organizational knowledge, enabling employees to perform tasks efficiently and innovate effectively. This study examines the interplay between leadership styles and knowledge management practices in influencing employee performance within service offices. By analyzing qualitative and quantitative data from service organizations, the research identifies key leadership attributes—such as transformational and participative approaches—that align with robust knowledge-sharing cultures. The findings suggest that integrating adaptive leadership with strategic knowledge management not only improves individual and team performance but also enhances organizational agility and customer satisfaction. This paper provides actionable insights for leaders and managers in service offices, emphasizing the importance of fostering a learning-oriented culture and aligning leadership strategies with knowledge management practices to achieve optimal employee performance.
Co-Authors Abdul Karim Abdul Rahman Abdul Syukur Amar Sani, Amar Angreany Angreany Arief Sirajuddin Aziza, Andi Nur Fadjrin, Nurdjanna Fatmawati Fatmawati Hardiyono Hasniati Hasniati Karmianti, Karmianti Misi, Hasrullah Liong Muhaji Muhaji Nur Fatma Nur Fatma Nur Naninsih Sofyan Hamid Indar Syahruddin Syahruddin Syamsul Alam Syamsul Alam, Syamsul Uluputty, Nurdjanna Fadjrin Yuniar, Fira