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All Journal JAM : Jurnal Aplikasi Manajemen EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Jurnal Ilmiah Manajemen dan Bisnis (JIMB) Jurnal Maneksi (Management Ekonomi Dan Akuntansi) IJBE (Integrated Journal of Business and Economics) JBMP (Jurnal Bisnis, Manajemen dan Perbankan) SEIKO : Journal of Management & Business PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat Jurnal Manajemen Jurnal Disrupsi Bisnis E-Jurnal Manajemen Trisakti School of Management (TSM) JUARA: JURNAL WAHANA ABDIMAS SEJAHTERA Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Journal Research of Social Science, Economics, and Management IIJSE
B. Medina Nilasari, B. Medina
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Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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The Effect of Emotional Intelligence on Self-Efficacy, Job Satisfaction, and Organizational Commitment Among Bumn Bank Frontline Employees in Jabodetabek Bakri, Sorayanti Utami Putri; Nilasari, B. Medina; Nisfiannoor, M.
Journal Research of Social Science, Economics, and Management Vol. 5 No. 2 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i2.1019

Abstract

The ever-increasing level of competition in the banking industry demands the ability of frontliner employees to manage emotions and maintain organizational commitment. This research aimed to analyze the effect of emotional intelligence on self-efficacy and job satisfaction and its impact on organizational commitment among frontliner employees of state-owned banking companies in Jabodetabek. The sample in this study consisted of 200 state-owned banking frontliner employees from Mandiri, BRI, BNI, and BTN in the Jabodetabek area to obtain accurate data. Questionnaires were created using Google Forms and distributed via the WhatsApp social media platform. The unit of analysis was the employees of the state-owned banking frontliners. The data collection technique used was purposive sampling, which is a method based on the research criteria determined by the researcher. Structural equation modeling analysis was conducted using AMOS software. The results of the study show a positive and significant effect of emotional intelligence on self-efficacy and job satisfaction, which in turn impact organizational commitment among frontliner employees of BUMN banking companies in Jabodetabek. Managerial implications suggest that emotional intelligence, self-efficacy, and job satisfaction significantly influence the organizational commitment of frontliner employees in state-owned banks in Jabodetabek. Moreover, this research is highly impactful, presenting an opportunity for banking companies to further develop innovations that are increasingly modern and to attract employees to work in their companies in a comfortable, dedicated, and satisfying manner.
Affective Commitment: The Mediating Role of Job Satisfaction (A Study on Five Star Hotel in Surabaya): Komitmen Afektif: Peran Mediasi Kepuasan Kerja (Studi pada Hotel Bintang Lima di Surabaya) Nilasari, B. Medina; Suwandi, Nikita
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 11 No. 2 (2025): September
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v11i2.2074

Abstract

This study aims to analyze the influence of human resources management practices (HRM practices) and organizational communication on affective commitment mediated by job satisfaction. The sample was employees of Five Star Hotels in Surabaya. With the purposive sampling method, 180 respondents were obtained as samples. The results showed that recruitment & selection and organizational communication had an effect on job satisfaction, while training & socialization and employment security had no effect on job satisfaction. Training & socialization, employment security, and job satisfaction have an effect on affective commitment, while recruitment and selection have no effect on affective commitment. Job satisfaction as a mediating variable can strengthen the influence of HRM practices on affective commitment and the influence of organizational communication on affective commitment.
THE EFFECT OF SELF-EFFICACY AND EXTRINSIC REWARDS ON INNOVATIVE WORK BEHAVIOUR (IWB) MEDIATED BY WORK ENGAGEMENT ON EMPLOYEES AT PERTAMINA IN SUMBAGUT Ramadhan, Muhammad Syahrul; Nilasari, B. Medina; Berliyanti, Dita Oki
Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Vol. 14 No. 4 (2025): Jurnal Maneksi (Management Ekonomi Dan Akuntansi)
Publisher : Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jm.v14i4.3464

Abstract

Introduction: This research aims to examine the impact of Work Engagement on Innovative Work Behaviour (IWB) among PT Pertamina employees in North Sumatra (Sumbagut), mediated by Self-Efficacy and Extrinsic Reward. To address the issues, it is essential to exhibit innovative work behaviour of the complex energy industry, including expectations for efficiency, transparent governance, and sustainable innovationMethods: This study adopts a quantitative methodology via a survey technique via a questionnaire administered to 141 Pertamina employees in Sumbagut. Data analysis was conducted via Structural Equation Modelling (SEM) through AMOS software.Results: The findings indicated that Self-Efficacy and Extrinsic Reward exert a favourable and significant influence on Innovative Work Behaviour, both directly and via the mediation of Work Engagement. This discovery validates the significance of personal self-assurance and external incentives in fostering work engagement and innovative behaviour among employees.Conclusion and suggestion: This research offers a tangible contribution to human resource management in designing strategies to improve employee innovation performance by strengthening internal and external factors and creating a work environment that supports engagement. Keywords: Self-Efficacy, Extrinsic Reward, Work Engagement, Innovative Work Behaviour.
Faktor-Faktor yang Mempengaruhi Work Engagement Karyawan pada Sektor Jasa Keuangan Ramadan, Alvian Satria; Berliyanti, Dita Oki; Nilasari, B. Medina; Yuniarti, Intan
Jurnal Disrupsi Bisnis Vol. 8 No. 6 (2025): Jurnal Disrupsi Bisnis
Publisher : Prodi Manajemen, Fakultas Ekonomi, Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/drb.v8i6.54479

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh Toxic Leadership dan Shift Work terhadap Work Engagement, dengan Psychological Well-Being sebagai variabel mediasi, di sektor jasa keuangan. Data dikumpulkan melalui kuesioner yang dibagikan kepada 151 responden menggunakan metode sampling purposif. Hasil analisis menggunakan Structural Equation Modeling (SEM) menunjukkan bahwa Toxic Leadershiptidak memiliki pengaruh signifikan terhadap Psychological Well-Being (p-value = 0.174) dan Work Engagement (p-value = 0.485). Sebaliknya, Shift Work menunjukkan pengaruh negatif yang signifikan terhadap Psychological Well-Being (p-value = 0.000). Hal ini berfungsi sebagai mediator dalam hubungan antara Shift Work dan Work Engagement (p-value = 0.000). Penelitan ini menyarankan bahwa meskipun karyawan yang Shift Work  menghadapi tantangan yang dapat mempengaruhi Psychological Well-Being mereka, manajemen yang efektif dapat mengurangi dampak negatif tersebut, sehingga meningkatkan Work Engagement. Penelitian ini memberikan wawasan berharga bagi manajemen dalam menciptakan lingkungan kerja yang mendukung, terutama di industri jasa keuangan.
Factors Affecting Employee Engagement Mediated by Practices and Workplace Happiness in Private Companies Gulo, Alfin Kristian; Berliyanti, Dita Oki; Nilasari, B. Medina
Jurnal Ilmiah Manajemen dan Bisnis Vol 11, No 3 (2025): Jurnal Ilmiah Manajemen dan Bisnis
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jimb.v11i3.36535

Abstract

This study aims to analyze the effect of Sustainable Human Resource Management (SHRM) and Drivers of Employee Engagement on Employee Engagement, with Practices and Workplace Happiness as mediating variables. This research was conducted in private companies in the Jabodetabek area. Data was collected from 141 respondents using a questionnaire and analyzed using the Smart PLS Method. The results showed that SHRM has a positive and significant effect on Practices and Workplace Happiness, and Practices and Workplace Happiness have a positive and significant effect on Employee Engagement. In addition, Drivers of Employee Engagement also has a positive and significant influence on Employee Engagement. These findings indicate the importance of combining sustainable HR practices and a happy work environment to optimize employee engagement.
Antecedents of Job Satisfaction to Moonlighting Intentions Mediated by Organizational Commitment of Private Companies in Jakarta Afandi, Irawan; Nilasari, B. Medina; Berliyanti, Dita Oki
Jurnal Ilmiah Manajemen dan Bisnis Vol 11, No 3 (2025): Jurnal Ilmiah Manajemen dan Bisnis
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jimb.v11i3.36867

Abstract

This research aims to examine the influence of Moonlighting Intention and Personal Reasons on Job Satisfaction and Organizational Commitment, with a particular focus on the mediating role of Organizational Commitment. The study was conducted among employees working in private companies located in Jakarta, Indonesia. A total of 184 respondents participated, representing diverse educational backgrounds, working experiences, and demographic characteristics. The research applied a quantitative approach with data collected through a structured online questionnaire distributed via Google Forms, utilizing a cross-sectional survey design. Data were analyzed using descriptive statistics and hypothesis testing. The results indicate that Moonlighting Intention has a positive and significant impact on both Job Satisfaction and Organizational Commitment. However, Personal Reasons do not significantly influence Organizational Commitment or Job Satisfaction. Furthermore, Organizational Commitment shows a positive and significant effect on Job Satisfaction, but it does not function as a mediating variable between Moonlighting Intention or Personal Reasons and Job Satisfaction.These findings suggest that employees' intention to engage in additional jobs outside their primary employment does not necessarily reduce their organizational commitment or satisfaction levels. Conversely, personal motivations alone are insufficient to enhance employees’ commitment or satisfaction without organizational support. The study highlights the importance of strengthening organizational policies that foster employee engagement, loyalty, and satisfaction, particularly in the context of balancing external work activities and organizational responsibilities. The results contribute to the growing body of research on employee behavior in the private sector, providing valuable insights for organizational management to develop more effective human resource strategies
ANTESEDEN KINERJA KARYAWAN PADA KARYAWAN GENERASI Z DI JABODETABEK Abhiyoga, Mohammad Herdian; Berliyanti, Dita Oki; Nilasari, B. Medina
Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA) Vol 9 No 3 (2025): Edisi September - Desember 2025
Publisher : LPPM STIE Muhammadiah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31955/mea.v9i3.6711

Abstract

Penelitian ini bertujuan untuk mengeksplorasi bagaimana stres di tempat kerja, komitmen terhadap organisasi, dan niat untuk keluar dari pekerjaan mempengaruhi kinerja karyawan Generasi Z yang berada di Jabodetabek. Latar belakang studi ini didorong oleh banyaknya individu dari Generasi Z yang kini bergabung dalam dunia kerja. Data diperoleh melalui kuesioner daring yang diisi oleh 161 responden dengan metode purposive sampling, dengan syarat responden adalah generasi Z yang bekerja di Jabodetabek. Untuk analisis, digunakan Structural Equation Modeling (SEM) dengan perangkat lunak AMOS 24. Temuan pada penelitian berkesimpulan bahwa bahwa stres di tempat kerja dapat memberikan dampak yang berpengaruh terhadap kinerja karyawan, yang menunjukkan bahwa jika stres dapat dikelola, itu dapat meningkatkan produktivitas. Di sisi lain, stres kerja juga berkontribusi pada niat untuk keluar dari pekerjaan, di mana karyawan yang mengalami stres tinggi cenderung ingin berpindah pekerjaan. Komitmen terhadap organisasi terbukti meningkatkan kinerja karyawan yang akhirnya dapat mengurangi niat untuk keluar perusahaan. Penelitian ini juga mengungkapkan bahwa niat untuk keluar berperan sebagai mediator dalam hubungan antara stres kerja dan kinerja, serta antara komitmen terhadap organisasi dan kinerja karyawan. Selain itu, niat untuk keluar memiliki dampak langsung pada kinerja karyawan, sehingga meskipun mereka ingin meninggalkan perusahaan tapi tetap menunjukkan performa terbaiknya sebelum meninggalkan perusahaan.
Anteseden Employee Performance Mediated by Motivation in Employees in Manufacturing Companies Kristanti, Brigita; Berliyanti, Dita Oki; Nilasari, B. Medina
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 1 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i1.8884

Abstract

In the growing dynamics of global business, many companies are innovating products and services to survive and compete in the market. This study aims to analyze the role of Motivation in mediating the influence of Organizational Culture and Transformational Leadership on Employee Performance of employees in Manufacturing Companies. This study uses a Quantitative approach with a non-probability research sample method, namely employees in manufacturing companies in DKI Jakarta and Banten as many as 208 respondents. The independent variables in this study are Organizational Culture and Transformational Leadership, the intervening variable is Motivation, and the dependent variable is Employee Performance. Analysis of this research method using Amos and SPSS applications, by conducting the Sobel Test. The results show that Motivation can partially mediate the effect of Organizational Culture on Employee Performance in Manufacturing companies in DKI Jakarta and Banten, but has not been able to mediate the effect of Transformational Leadership on Employee Performance in Manufacturing companies in DKI Jakarta and Banten.
Factors Affecting Job Satisfaction Mediated by Motivation in Employees of PT Port Hospital Triambowo, Dicky; Berliyanti, Dita Oki; Nilasari, B. Medina
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 14 No 2 (2026): April
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v14i2.10050

Abstract

This study aims to analyze the influence of Perceived Organizational Support and Internal Communication on Job Satisfaction with Motivation as a mediating variable in employees of PT. Port Hospital. The background of this research is based on the increasing job dissatisfaction in the health sector which has an impact on organizational performance and patient safety. A quantitative approach was used through a survey of 192 employees with standardized instruments and the Likert Scale. Data analysis was carried out using SPSS and SEM-AMOS. The results of the study show that Perceived Organizational Support and Internal Communication have a positive and significant effect on Job Satisfaction, both directly and through Motivation. These findings highlight the importance of organizational support and effective internal communication in increasing motivation and job satisfaction in a hospital setting.
Balancing Ambiguity and Happiness: The Mediating Role of Job Satisfaction in Predicting Turnover Intention: Menyeimbangkan Ambiguitas dan Kebahagiaan: Peran Mediasi Kepuasan Kerja dalam Memprediksi Niat Turnover Nilasari, B. Medina; Mashud, Asnawi
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 12 No. 1 (2026): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v12i1.2288

Abstract

Turnover intention refers to an individual’s desire to leave an organization. This desire is voluntary and is typically driven by the wish to secure a job that is perceived as better. This phenomenon of turnover intention has serious consequences for an organization’s sustainability, as an increase in employees’ intention to leave can hinder the company’s ability to retain competent employee. This study aims to analyze the influence of role ambiguity and happiness at work on turnover intention, with job satisfaction as a mediating variable. A quantitative approach was employed, with data collected through the distribution of questionnaires and analyzed using Structural Equation Modeling (SEM). The research population consists of employees in the nickel mining and processing industry in North Maluku, with a sample size of 224. The results indicate that role ambiguity has a positive and significant effect on turnover intention and a negative and significant effect on job satisfaction. Conversely, happiness at work does not have a significant effect on turnover intention, although the direction of the relationship is negative, in line with the proposed hypothesis. Nevertheless, happiness at work has a positive and significant effect on job satisfaction. These findings highlight the importance of clearly managing employee roles and enhancing workplace happiness as strategies to improve job satisfaction. However, their impact on reducing turnover intention appears to require a more comprehensive approach.
Co-Authors AA. Hubur Abhiyoga, Mohammad Herdian Afandi, Irawan Baisa, Quthrin Nada Machzum Bakri, Sorayanti Utami Putri Berliyanti, Dita Oki Deliza Henny Devinta, Florensia Rosary Meida Dewinta, Lulu Pearla Gulo, Alfin Kristian Hermanto Yaputra Idha Farida Kristanti, Brigita Mashud, Asnawi Nisfiannoor, M. Nisfiannoor, Muhammad Pongoh, Andri Sebastian Rahmawati, Ulfi Naria Ramadan, Alvian Satria Ramadhan, Muhammad Syahrul Ratna Darasih Rezki Setya Widhi Sasantyarini, Sasantyarini Susy Muchtar Suwandi, Nikita Triambowo, Dicky Ulfi Naria Rahmawati Utomo, M. Razka Walidaeni, Ihsanul Wangi, Titisari Sekar ? WIDAYATI, NURTI Yuniarti, Intan Zuita, Stevani Cristin