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Examining Digital Egalitarianism through the Moderating Effect of Job Level on G2E Systems Adoption Hanif Kridho Pangantyo; Mardiana Purwaningsih
Jurnal Sistem Informasi Vol. 22 No. 2 (2026): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21609/jsi.v22i2.1584

Abstract

To support budget efficiency and bureaucratic reform, while embodying the ASN “Adaptive” Core Value regarding technology, it is essential to evaluate the existing Government-to-Employee (G2E) systems in the Deputy of Economic Cooperation and Investment, Coordinating Ministry of Economic Affairs, Republic of Indonesia. In this context, the Sipentakel platform was developed to digitally integrate program and governance services. This study aims to evaluate the performance of Sipentakel by employing a hybrid framework that integrates the DeLone & McLean IS Success Model, the Unified Theory of Acceptance and Use of Technology (UTAUT), and the Human-Organization-Technology (HOT) Fit model. Additionally, this study assesses the moderating role of Job Level on the relationship between Human Factors and Behavioral Intention. The analysis was performed using Partial Least Squares Structural Equation Modeling (PLS-SEM) on data from 52 system users. The findings indicate that Behavioral Intention to use the system is significantly driven by Human and Technology factors, whereas Organization factors and User Satisfaction do not demonstrate a significant effect. Furthermore, Net Benefits are primarily determined by Behavioral Intention. The Technology factor emerged as the most critical driver, suggesting that enhancing system and information quality is the most effective strategy for optimizing Sipentakel implementation. Notably, the assessment reveals that Job Level does not significantly moderate the influence of Human Factors on Behavioral Intention. This finding highlights a phenomenon of digital egalitarianism, indicating that user acceptance is driven by system utility rather than hierarchical position.
Evaluasi Kinerja Platform Pengelolaan Layanan Teknologi Informasi (ITSM) Menggunakan Metode COBIT 5.0 Verayani Fronika Simbolon; Mardiana Purwaningsih; Alrafiful Rahman
JSI: Jurnal Sistem Informasi (E-Journal) Vol 18 No 2 (2026): JSI: Jurnal Sistem Informasi (E-Journal)
Publisher : Jurusan Sistem Informasi Fakultas Ilmu Komputer Universitas Sriwijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18495/jsi.v18i2.545

Abstract

Kegagalan dalam pengelolaan insiden dapat meningkatkan risiko keamanan informasi dan ketidakpatuhan terhadap regulasi seperti GDPR atau ISO 27001, serta berdampak pada kepuasan pelanggan dan rekan bisnis. Untuk mengantisipasi kegagalan aplikasi maka perlu dilakukan evaluasi kinerja aplikasi tersebut. Penelitian ini bertujuan mengidentifikasi masalah dalam pemantauan dan evaluasi kontrol internal serta memastikan aplikasi Ivanti memenuhi persyaratan eksternal. Berdasarkan hasil perhitungan, evaluasi maturitas yang dilakukan pada subdomain MEA (Monitor, Evaluate, and Assess) dengan skor MEA 01 (3,496), MEA 02 (3,912), dan MEA 03 (4,034), menunjukkan tingkat maturitas ada pada level "Defined" dan "Managed and Measurable". Hasil ini menunjukkan bahwa Ivanti memiliki kerangka kerja terdokumentasi untuk memantau kinerja dan kepatuhan, namun masih memerlukan perbaikan dalam transfer tiket antar tim, kontrol internal, dan pelatihan pengguna. Temuan di subdomain MEA 01 menunjukkan bahwa aplikasi Ivanti belum optimal dalam transfer tiket antara tim IT dan non-IT serta penanganan insiden, menyebabkan inefisiensi operasional dan penurunan kualitas layanan IT. Temuan di subdomain MEA 02 menunjukkan bahwa sistem kontrol internal di PT. ABC Finance masih perlu perbaikan untuk menghindari duplikasi kerja dan memastikan tiket ditangani dengan tepat. Evaluasi menggunakan framework COBIT 5.0 menekankan pentingnya dokumentasi dan pengukuran proses TI untuk mengelola risiko dan memastikan efektivitas operasional untuk mendukung penelitian lebih lanjut.
Model Sustainable Banking Risk Management dalam Era Ekonomi Hijau: Integrasi ESG, Climate Risk, Carbon Market Risk, dan Enterprise Risk Management Peniel S. Siregar; Mardiana Purwaningsih
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 8 No. 11 (2026): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The transformation toward a green economy has driven fundamental changes in the global financial sector's risk landscape. In Indonesia, the development of the Indonesia Carbon Exchange (IDX Carbon), the implementation of sustainable finance, and the 2060 Net Zero Emission commitment present both challenges and opportunities for the banking industry. However, the risk management approaches employed by most banks remain oriented toward traditional financial risks and have not yet fully integrated sustainability risks stemming from climate change, Environmental, Social, and Governance (ESG) factors, and carbon market dynamics. This article aims to develop a conceptual model for sustainable banking risk management that integrates external and internal factors within a more comprehensive framework. The study employs a literature review method with a conceptual approach, integrating the PESTEL framework, Enterprise Risk Management (ERM), the ESG framework, climate risk, and carbon market risk. The findings indicate that external factors—such as policy changes, technological advancements, market demands, and carbon regulations—generate climate and carbon risks that impact banks' ESG risk exposure. A TOWS analysis highlights the need to transform risk management systems into models that integrate ESG governance, climate risk analytics, scenario-based assessments, and strategic portfolio transitions. This article proposes a new conceptual model illustrating the relationships among PESTEL drivers, climate and carbon risk drivers, ESG risk exposure, ERM responses, and sustainable banking performance. The model is intended to serve as a strategic framework for Indonesian banks to enhance resilience against sustainability risks while supporting the transition to a low-carbon economy.