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All Journal Jurnal Mirai Management Prosiding Seminar Nasional Darmajaya J-MAS (Jurnal Manajemen dan Sains) SEIKO : Journal of Management & Business Equilibria Pendidikan : Jurnal Ilmiah Pendidikan Ekonomi Prosiding Semhavok Jurnal Ilmiah Ekonomi Global Masa Kini MBIA Management Studies and Entrepreneurship Journal (MSEJ) Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Forum Bisnis dan Kewirausahaan Jurnal Pengabdian kepada Masyarakat Bina Darma Jurnal Pengabdian Masyarakat Information Technology (JPM ITech) Journal of Artificial Intelligence and Digital Business Jurnal Manajemen, Informatika, Rekayasa Perangkat Lunak dan Teknologi Komunikasi Jurnal Cakrawala Akademika Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis JMB Jurnal Manajemen, Bisnis dan Kewirausahaan Jurnal Pengabdian Masyarakat Indonesia Jurnal Pengabdian Kepada Masyarakat Majalah Bisnis & IPTEK
Efan Elpanso
Universitas Bina Darma
Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Kesiapan Menerapkan Green Human Resource Management (GHRM) pada Kantor Kesyahbandaran dan Otoritas Pelabuhan (KSOP) Kelas 1 Palembang M Oktarianto; Dina Mellita; Efan Elpanso; Heriyanto Heriyanto
Jurnal Manajemen, Bisnis dan Kewirausahaan Vol. 6 No. 1 (2026): April: Jurnal Manajemen, Bisnis dan Kewirausahaan (JUMBIKU)
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jumbiku.v6i1.6859

Abstract

This study aims to analyze the readiness level of the Class I Palembang Port Authority (KSOP) in implementing Green Human Resource Management (GHRM). GHRM is an effort to integrate human resource management practices with environmental sustainability goals, which is considered important given the environmental responsibilities of the port sector. This study uses a descriptive quantitative method with a census approach to all employees of the Class I Port Authority Office in Palembang. The data is analyzed based on three aspects of GHRM: Green Training, Green Performance Management, and Green Employee Involvement. The results of the study indicate that, in general, KSOP Class I Palembang is at a high level of readiness in implementing GHRM. This readiness is reflected in the average index of the Green Training (4.217) and Green Employee Involvement (4.35) aspects, which are in the Very Ready category. Readiness in the Green Training aspect shows the effectiveness of environmental training, while Green Employee Involvement reflects the high level of active employee participation. Meanwhile, the Green Performance Management aspect (4.166) is in the Ready category, indicating that environmental elements have been accommodated in performance assessments but still need further strengthening, especially in the reward system. The conclusion of this study confirms that KSOP Class I Palembang is ready to integrate sustainability principles through GHRM practices.
Analisis Pengembangan Karir Berbasis Kompetensi di UMKM Zainal Songket Palembang Heriyanto Heriyanto; Dina Mellita; Andrian Noviardya; Efan Elpanso; Karmedi Santoso
JURNAL PENGABDIAN MASYARAKAT INDONESIA Vol. 5 No. 1 (2026): Februari: Jurnal Pengabdian Masyarakat Indonesia (JPMI)
Publisher : Politeknik Pratama Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jpmi.v5i1.6465

Abstract

This study examines that implementation of competency-based career development in Zainal Songket Palembang, a traditional creative industry that plays an important role in preserving local cultural heritage. Despite its long-standing existence and contribution to employment, career development practices remain informal and primarily based on experience and mentoring from senior workers. This study seeks to explain the process of competency development as well as identify obstacles encountered in the implementation process. Using a qualitative descriptive approach, data was collected through interviews observation, as well as documentary evidence as supporting data managers and employees from different divisions. The findings indicate that employees are given opportunities to improve their skills through hands-on practice, yet the absence of structured competency standards and formal training programs limits their career advancement. Additionally, the high workload and limited resources hinder the optimization of skill development. This  research emphasizes the importance of implementing a more structured approach.competency-based career framework to strengthen employee motivation, ensure regeneration of craftsmen, and support the sustainability and competitiveness of traditional creative industries such as Zainal Songket Palembang in the modern era.
Analyzing the Impact of Pricing, Promotions, and Customer Experience on Purchase Decisions: A Case Study of Birth Control Pill Sales by a Pharmaceutical Company in Palembang Rahayu Ningtyas; Efan Elpanso
Majalah Bisnis & IPTEK Vol. 17 No. 2 (2024): Majalah Bisnis & IPTEK
Publisher : Pusat Penelitian dan Pengabdian Pada Masyarakat (P3M) STIE Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55208/vcejhz39

Abstract

The business sector is undergoing significant expansion, compelling enterprises to compete fiercely. Presently, purchase decisions are impacted not only by the quality of the product or service but also by Price, advertising, and experience. This study seeks to assess the impact of pricing, promotion, and experience on Andalan KB PIL's purchasing decisions at a Palembang pharmaceutical company. This research employs a quantitative methodology. The sample population comprises multiple pharmacies distributing Andalan KB PIL at a pharmaceutical company in Palembang. Consequently, 30 samples were acquired that satisfied the criterion. Data analysis employing statistical tools, specifically the SPSS Version 26 application. The study's results indicated that Price did not exert a positive and significant partial effect on purchase decisions, with a significance value of 0.001 (<0.005) and a computed t value of 0.741 (<1.699). Promotion does not exert a positive and significant partial effect on purchasing decisions, evidenced by a significance value of 0.000 (<0.005) and a t-count value of 0.906 (<1.699). The Experience variable does not significantly influence purchase decisions, evidenced by a significance value of 0.000 (less than 0.005) and a t-count value of 0.726 (less than the t-table value of 1.699). The significance at 5% with df1 = 3 and df2 = 26 yielded an F-table value of 3.315. Since the F-count exceeds the F-table and the significance value is 0.000, which is less than 0.005, it can be stated that the variables of Price, promotion, and experience collectively exert a substantial influence on purchasing decisions.
The Role of Alumni Units in Building Professional Networks for Alumni Riqzat Liberno; Heriyanto; Trisninawati; Andrian Noviardy; Efan Elpanso
Jurnal Manajemen, Informatika, Rekayasa Perangkat Lunak dan Teknologi Komunikasi Vol. 5 No. 1 (2026): June: Jurnal Manajemen, Informatika, Rekayasa Perangkat Lunak dan Teknologi Kom
Publisher : Marcha Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmirte.v5i1.361

Abstract

Universities are responsible not only for producing academically competent graduates but also for preparing alumni to adapt and compete in the workplace through the development of professional networks. In this context, the alumni unit plays a strategic role as a liaison between alumni, the institution, and the industrial world. This study aims to analyze the role of the alumni unit in building professional networks for alumni, identify obstacles faced, and examine efforts made to overcome these obstacles. The study used a qualitative descriptive approach with the Alumni Unit of Bina Darma University as the research object. Data collection was conducted through observation, interviews, and documentation during internships, then analyzed descriptively to obtain an in-depth overview of alumni management. The results show that the Alumni Unit plays a role as a communication liaison between alumni and the university, a provider of career information, and a facilitator in the development of professional networks through alumni database management programs, tracer studies, seminars, webinars, and other alumni activities. The main obstacles faced include low alumni participation, alumni data that is not always up-to-date, and the wide distribution of alumni. This study concludes that the role of the alumni unit has been running well, but digital technology-based program innovation and more adaptive management strategies are needed to increase the effectiveness of the development of the alumni professional network in a sustainable manner.
Pelatihan Komunikasi Pemasaran Media Digital Dalam Meningkatkan Kepatuhan Wajib Pajak di Badan Pendapatan Daerah Kota Palembang Valenda Dwi Diyani Purba; Efan Elpanso; Dina Mellita
Jurnal Manajemen Bisnis Vol. 1 No. 3 (2026): April-Juni
Publisher : Samudra Ilmu Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Kemajuan teknologi digital yang cepat mendorong lembaga pemerintah untuk memanfaatkan saluran digital dalam menyampaikan informasi kepada masyarakat. Badan Pendapatan Daerah (BAPENDA) Kota Palembang telah menggunakan berbagai platform digital seperti situs web, Instagram, YouTube, dan grup WhatsApp untuk menyampaikan informasi dan layanan terkait pajak. Inisiatif pengabdian kepada masyarakat ini bertujuan untuk mempromosikan penggunaan media digital sebagai cara untuk edukasi perpajakan, sehingga meningkatkan kesadaran publik dan mendorong kepatuhan wajib pajak. Pendekatan yang digunakan terdiri dari observasi, penyuluhan, diskusi, dan penilaian terhadap strategi komunikasi digital yang diterapkan oleh BAPENDA. Hasil penelitian menunjukkan bahwa media digital berperan penting dalam memperluas jangkauan informasi, meningkatkan interaksi dengan wajib pajak, dan meningkatkan pemahaman publik mengenai tanggung jawab perpajakan. Selain itu, inisiatif ini meningkatkan pemahaman peserta tentang pentingnya pembuatan konten yang informatif, konsistensi dalam penyampaian pesan, dan pengoptimalan penggunaan platform digital untuk layanan publik. Dengan demikian, media digital dapat berfungsi sebagai sarana komunikasi yang efektif untuk mendukung pendidikan pajak dan mendorong kepatuhan wajib pajak di komunitas. Pelatihan ini juga memberikan pengalaman nyata bagi peserta dalam merancang strategi komunikasi pemasaran digital yang sesuai dengan ciri khas masyarakat sebagai wajib pajak. Dengan menggunakan media sosial dan platform digital lainnya, peserta memahami cara membuat pesan yang memberi informasi, meyakinkan, dan mudah dipahami. Kegiatan ini diharapkan bisa menjadi awal yang baik dalam membangun komunikasi publik berbasis digital yang lebih baik, sehingga bisa mendukung peningkatan mutu layanan perpajakan daerah.
Analisis Kepuasan Mahasiswa terhadap Layanan Karir Canter di Universitas Bina Darma Sahrul Ramadhani; Heriyanto Heriyanto; Trisninawati Trisninawati; Andrian Noviardy; Efan Elpanso
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 5 No. 2 (2026): Mei-Juli
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v5i2.10756

Abstract

Career Center merupakan unit strategis perguruan tinggi yang membantu mahasiswa mempersiapkan transisi dari dunia akademik menuju dunia kerja melalui penyediaan informasi lowongan, program magang, pelatihan, seminar, dan konsultasi karir. Penelitian ini bertujuan menganalisis kepuasan mahasiswa terhadap layanan Career Center Universitas Bina Darma berdasarkan lima dimensi SERVQUAL, yaitu tangibles, reliability, responsiveness, assurance, dan empathy, sekaligus mengidentifikasi faktor yang mendukung serta menghambat kualitas layanan. Penelitian menggunakan pendekatan deskriptif kualitatif. Data dikumpulkan melalui wawancara mendalam, observasi, dan dokumentasi dengan informan yang terdiri atas kepala unit, staf Career Center, dan mahasiswa pengguna layanan. Hasil penelitian menunjukkan bahwa mahasiswa secara umum merasa puas terhadap layanan yang diberikan. Fasilitas fisik dan media digital dinilai cukup memadai, informasi karir dianggap relevan dan dapat dipercaya, petugas memberikan respons yang cepat, serta menunjukkan kompetensi, keramahan, dan perhatian terhadap kebutuhan mahasiswa. Dimensi assurance dan reliability menjadi kekuatan utama karena mampu membangun rasa percaya terhadap informasi dan pendampingan yang diberikan. Meskipun demikian, penyebaran informasi belum menjangkau seluruh mahasiswa secara merata, pemahaman mengenai fungsi Career Center masih terbatas, dan partisipasi dalam kegiatan pengembangan karir belum optimal. Oleh karena itu, diperlukan penguatan sosialisasi, integrasi kanal komunikasi digital, evaluasi layanan secara berkala, dan perluasan kerja sama dengan dunia usaha serta industri. Peningkatan tersebut diharapkan memperkuat kepuasan mahasiswa, kesiapan kerja, dan daya saing lulusan Universitas Bina Darma.
Pendampingan Peningkatan Kualitas Pelayanan Pajak Restoran di Bapenda Kota Palembang Mutia Oktapiani; Efan Elpanso; Dina Mellita
Jurnal Pengabdian Kepada Masyarakat Vol. 1 No. 3 (2026): Edisi: Mei-Juli
Publisher : Pustaka Bangsa Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Pelayanan pajak restoran berperan penting dalam mendukung optimalisasi Pendapatan Asli Daerah (PAD) melalui peningkatan kepatuhan wajib pajak. Kegiatan pengabdian ini bertujuan mendukung peningkatan kualitas pelayanan pajak restoran di Badan Pendapatan Daerah (BAPENDA) Kota Palembang melalui Program Magang Merdeka Belajar Kampus Merdeka (MBKM). Metode yang digunakan adalah deskriptif kualitatif dengan teknik observasi, wawancara, dokumentasi, dan keterlibatan langsung dalam pelayanan administrasi perpajakan. Kegiatan meliputi pendampingan administrasi, pemberian informasi mengenai prosedur pembayaran dan pelaporan pajak, serta dukungan kepada petugas pelayanan. Hasil menunjukkan bahwa kualitas pelayanan secara umum telah baik, ditunjukkan oleh kecepatan pelayanan, kejelasan informasi, kemudahan prosedur, keramahan petugas, dan fasilitas yang memadai. Kendala yang masih ditemukan meliputi sistem antrean yang belum optimal, gangguan layanan berbasis web, dan rendahnya pemahaman sebagian wajib pajak. Pendampingan memberikan kontribusi positif dalam meningkatkan efektivitas pelayanan dan kualitas pelayanan publik di BAPENDA Kota Palembang.
Pengaruh Kesehatan dan Keselamatan Kerja (K3) serta Disiplin Kerja Terhadap Produktivitas Karyawan pada PT. Sahabat Anugerah Sejati Lisa Oktavia; Efan Elpanso
Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis Vol. 6 No. 1 (2026): Maret : Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jaemb.v6i1.8431

Abstract

The Indonesian construction industry faces significant challenges with high workplace accident rates affecting employee productivity. PT. Sahabat Anugerah Sejati recorded 15 workplace accidents in 2024 alongside deficits in Personal Protective Equipment (PPE) provision, impacting operational efficiency. This study aims to analyze the effect of Occupational Health and Safety (K3) and Work Discipline on Employee Productivity at PT. Sahabat Anugerah Sejati. The research employed quantitative methodology using explanatory design with cross-sectional approach. The population consisted of 50 construction field employees, with total sampling (census) technique applied. Data collection utilized structured questionnaires with 5-point Likert scale measuring three constructs: K3 (4 indicators), Work Discipline (3 indicators), and Employee Productivity (3 indicators). Analysis was conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM). Results demonstrate that K3 significantly influences productivity (coefficient = 0.594, t-statistic = 4.175, p-value = 0.000), Work Discipline significantly affects productivity (coefficient = 0.316, t-statistic = 2.826, p-value = 0.005), and both variables simultaneously explain 70.9% of productivity variance (R² = 0.709, F-statistic = 46.437, p-value = 0.000). The study concludes that integrated occupational health and safety systems combined with consistent work discipline management are essential for enhancing construction worker productivity and organizational performance.
Co-Authors -, Trisninawati Agus Yuliansah Saputra Aklin Agusra Alda Nurgusti Mayang Alfina Putri Utami Amellya Amellya Andrian Noviardya Ayu Lestari Darwin Dina Mellita Eva Lasfiana Fitriasuri, Fitriasuri Herdian Prahmana Putra Heriyanto Ismiranti Humairoh Karmedi Santoso Kiki Riansyah Lisa Oktavia M Oktarianto Mareta Ulantika Mutia Oktapiani Nanda Mareta Noviardy, Andrian Putri Maharani Rahayu Ningtyas Rama Novita Sari Riqzat Liberno Sahrul Ramadhani Savira, Devi Setiawan Jhody Sulaiman Sulaiman Tiara Levia Sari Trisninawati Valenda Dwi Diyani Purba Zainal, Rabin Ibnu