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Nova Yudha Andriansyah Putra
Universitas Nusa Mandiri
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Penyusunan Dokumen Manajemen Risiko untuk Mendukung Pokdarwis Danau Kali Baru sebagai Rintisan Destinasi Wisata Berkelanjutan di Kota Bekasi Dyah Mustika Wardani; Lilik Edi Saputro; Nova Yudha Andriansyah Putra; Gilang Fahreza
Pelayanan Unggulan : Jurnal Pengabdian Masyarakat Terapan Vol. 3 No. 1 (2026): Februari: Pelayanan Unggulan : Jurnal Pengabdian Masyarakat Terapan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/unggulan.v3i1.2969

Abstract

Kali Baru Lake is a community-based pilot tourism destination in Bekasi City managed by the Kali Baru Tourism Awareness Group (Pokdarwis Danau Indah Kalibaru). Preliminary observations indicate that destination management still faces limited human resource capacity, inadequate safety facilities, and the absence of a structured risk management document as a governance instrument. This community service program aims to strengthen the institutional capacity of the Pokdarwis through assistance in developing a risk management document, tourism safety training, formulation of operational standard operating procedures (SOPs), and enhancement of risk communication. The implementation method applied a participatory approach consisting of initial assessment, training, document development workshops, implementation of safety-supporting facilities, and evaluation. The results show the completion of a risk management document based on hazard identification and mitigation, the establishment of several safety and operational SOPs, the availability of risk communication media, and improved knowledge and skills of Pokdarwis members in managing sustainable tourism destinations. This program contributes to strengthening destination governance professionalism, enhancing tourism safety, and improving the readiness of Kali Baru Lake as a safe and sustainable community-based tourism destination.
Smart Tourism Ecosystems and Digital Job Creation in the Platform Economy Era: A Qualitative Study in Emerging Tourism Destinations Nova Yudha Andriansyah Putra; Lia Mazia; Instianti Elyana
Brilliant International Journal Of Management And Tourism Vol. 6 No. 2 (2026): Brilliant International Journal Of Management And Tourism
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v6i2.7171

Abstract

The accelerated growth of digital technologies has transformed the tourism industry into a highly interconnected and platform driven ecosystem. This study explores how smart tourism ecosystems contribute to digital job creation within the platform economy, particularly in emerging tourism destinations. While previous research has focused on technological adoption and tourist experience, limited attention has been given to employment generation and local economic inclusion. This study adopts a method qualitative approach using in-depth interviews, observations, and document analysis involving tourism stakeholders such as local entrepreneurs, digital platform workers, and community leaders. The findings reveal that smart tourism ecosystems characterized by ICT infrastructure, data integration, and stakeholder collaboration play a crucial role in enabling new forms of employment, including gig work, digital entrepreneurship, and content-based tourism promotion. Platforms such as Traveloka and Airbnb facilitate market access, reduce entry barriers, and create flexible job opportunities. However, challenges remain in terms of digital literacy, income stability, and platform dependency. This study was contributes of the literature by integrating smart tourism and digital labor perspectives and offers practical recommendations for policymakers and also stakeholders to foster inclusive and sustainable tourism development.
Co-Authors Anggraeni, Jesica Yopi Astria Putri Ramadhani Candrasari, Ati Claudia Dwi Martina Dyah Mustika Wardani Gilang Fahreza Ida Zuniarti Ida Zuniarti, Ida Instianti Elyana Izzat Habib Lia Mazia, Lia Lilik Edi Saputro Mezi Julian Purwanto, Eko Obi Ratna Puspita, Ratna Rifqi Muhammad Ihsan Syaharuddin Widyarini, Audi