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All Journal Nyimak: Journal of Communication Matra Pembaruan: Jurnal Inovasi Kebijakan MetaCommunication; Journal Of Communication Studies CARADDE: Jurnal Pengabdian Kepada Masyarakat Journal of Governance and Local Politics (JGLP) JPBM - Journal of Policy and Bureaucracy Management GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Journal of Applied Sciences in Accounting, Finance, and Tax Public Policy Journal Jurnal Masyarakat dan Desa Atestasi : Jurnal Ilmiah Akuntansi INJECT Interdisciplinary Journal of Communication
Gusti Naufal Rizky Perdana
Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Mulawarman
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences

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Journal : MetaCommunication

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The Role of Twitter in Disaster Communication by the Indonesian Government: A Case Study of the Cianjur Earthquake Perdana, Gusti Naufal Rizky
Metacommunication: Journal of Communication Studies Vol 10, No 2 (2025): SEPTEMBER
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/mc.v10i2.23315

Abstract

Indonesia is a country highly prone to natural disasters, including earthquakes. In this context, social media—particularly Twitter—plays a crucial role in facilitating disaster communication between the government and the public. This study aims to analyze how two Indonesian government agencies, the Meteorology, Climatology, and Geophysics Agency (BMKG) and the National Disaster Management Agency (BNPB), utilized Twitter to disseminate disaster-related information following the Cianjur earthquake in November 2022. A qualitative content analysis method was applied to examine the official Twitter accounts @InfoBMKG and @BNPB_Indonesia, using NVivo 12 Plus software. The findings reveal that @InfoBMKG demonstrated higher communication intensity and a stronger focus on earthquake-related issues, both in terms of tweet volume and the use of relevant hashtags, compared to the more general content shared by @BNPB_Indonesia. This study concludes that the frequency, consistency, and relevance of shared content significantly influence the effectiveness of government disaster communication on social media. These insights are expected to contribute to the improvement of risk communication strategies and disaster information management in Indonesia.
Co-Authors Abdul Hakim Akbar, Paisal Ameylia Puspita Rosa Dyah Ayu Arintyas Andi Muhammad Rifqi Rusli Bambang Irawan Bato, Bulan Erika Cathas Teguh Prakoso Dewi Risnawati Dyah Rahayuning Perwitasari Dyah Rahayuning Perwitasari Ghazlina, Sonya Soraya Haliza, Elza Fatika Nur Hidayat, Muhammad Nizar Iqbal Saputra Zana Lara Ayu Lestari Pratama, Rizky Suryadi Suryadi Syari, Suci Fitrah Wilmantara, Gilang Yaen Miftakhul Laily Yulia Prihartini