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Journal : Journal of Governance and Public Policy

Empowering Digital Citizenship in Indonesia: Navigating Urgent Digital Literacy Challenges for Effective Digital Governance Isabella, Isabella; Alfitri, Alfitri; Saptawan, Ardiyan; Nengyanti, Nengyanti; Baharuddin, Tawakkal
Journal of Governance and Public Policy Vol 11, No 2 (2024): June 2024
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jgpp.v11i2.19258

Abstract

Currently, the level of digital literacy in Indonesia still needs to be improved. In the ever-growing digital era, digital literacy is a critical skill and knowledge for society. This research aims to explore the literacy policies implemented and the challenges faced by the government in supporting increased literacy in digital governance in Indonesia. This study uses a qualitative approach using Online Research Methods (ORMs) as a data collection method. The analysis tool that is maximized is Nvivo 12 Plus. The findings of this research show that digital literacy plays an essential role in ensuring the active participation of citizens in governance, efficiency of public services, growth of the digital economy, and security in the digital environment. Strong digital literacy is essential for Indonesian society because it allows better access to online services and bridges the public into an era of ever-growing digital democratization. This condition could make Indonesia ready and adaptive to the progress of the digital era. However, the implementation of digital literacy policies is also faced with several inhibiting factors, such as disparities in access and infrastructure, economic and social challenges, lack of education and training, lack of research and data, lack of involvement and coordination between parties, rapid technological changes, including the framework regulations that are not yet fully accommodating. Therefore, Indonesia needs adaptive policies to overcome these obstacles so that digital literacy can increase evenly.
Empowering Digital Citizenship in Indonesia: Navigating Urgent Digital Literacy Challenges for Effective Digital Governance Isabella, Isabella; Alfitri, Alfitri; Saptawan, Ardiyan; Nengyanti, Nengyanti; Baharuddin, Tawakkal
Journal of Governance and Public Policy Vol. 11 No. 2 (2024): June 2024
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jgpp.v11i2.19258

Abstract

Digital literacy is a crucial skill and knowledge for modern society, yet the level of digital literacy in Indonesia remains inadequate. A substantial body of research has been conducted on digital literacy in Indonesia. However, there is a scarcity of studies that have focused specifically on digital literacy policies and their role in the development of digital governance in Indonesia. Accordingly, this research aims to address this gap by analyzing the development and implementation of Indonesia's digital literacy policy to support digital governance in Indonesia. This research employs a qualitative approach, utilizing online research methods (ORMs) and NVivo 12 Plus as an analytical tool. The findings of this study demonstrate that digital literacy is a crucial factor in ensuring citizens' active involvement in governance, the efficiency of public services, the growth of the digital economy, and the security of the digital environment. It is imperative that Indonesians possess robust digital literacy skills, as this will facilitate enhanced access to online services and facilitate the integration of society into the evolving digital democratization landscape. This condition has the potential to render Indonesia prepared and responsive to the advent of the digital age. However, the implementation of digital literacy policies is also confronted with a number of inhibiting factors, including gaps in access and infrastructure, economic and social challenges, a lack of education and training, a lack of research and data, a lack of engagement and coordination between parties, rapid technological change, and a regulatory framework that is not yet fully accommodating. Consequently, Indonesia requires adaptive policies to surmount these impediments and facilitate a more uniform increase in digital literacy. By examining the evolution and implementation of digital literacy policies in Indonesia, this study provides valuable insights for relevant stakeholders, enabling the formulation and implementation of more effective digital literacy policies.