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THE EFFECT OF SERVICE QUALITY AND PRICE ON CUSTOMER SATISFACTION OF MAXIM ONLINE TRANSPORTATION AT PAPUA CHRISTIAN UNIVERSITY Andrei Maryen; Rendi Y Pattiasina; Oktovina Klasafle
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 7 (2025): JUNE
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i7.1020

Abstract

The purpose of this study was to determine the effect of service quality and price on customer satisfaction among Maxim online transportation users among management students. The sample size was 74, and the analysis technique used was multiple linear regression. The results showed that the First Hypothesis (H1): There is no effect of service quality (X1) on customer satisfaction (Y) among Maxim online transportation users among management students. This finding was not supported. This finding was based on the results of a T-test with a calculated T-value of 0.358 < T-table 1.666 and a significant value greater than 0.05 (0.209 > 0.05). The Second Hypothesis (H2): There is an effect of price (X2) on customer satisfaction among Maxim online transportation users among management students. This finding was supported. This finding was based on the results of a T-test with a calculated T-value of 2.923 > T-table 2.052 and a significant value less than 0.05 (0.007 < 0.05). Third Hypothesis (H3): There is an influence of service quality and price on customer satisfaction among Maxim online transportation users among management students, supported. This finding is based on the results of the F test, which obtained a calculated F value of 36.348 > F table 2.73 and a significance value less than 0.05 (0.000 < 0.05).
THE EFFECT OF DEMOCRATIC LEADERSHIP STYLE ON THE PERFORMANCE OF EMPLOYEES AT THE MALAWEI COMMUNITY HEALTH CENTER IN SORONG CITY Ade Andriani Renouw; Andrei Maryen; Meylani Lusye Fransina Ayer
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 7 (2025): JUNE
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i7.1021

Abstract

The purpose of this study was to determine the effect of democratic leadership style on employee performance at the Malawei Community Health Center. The analysis technique used was descriptive quantitative analysis using SPSS 26 software. The results showed a significant value of less than 5% (0.05), indicating that democratic leadership style influences employee performance at the Malawei Community Health Center. Therefore, the hypothesis (Ho) is rejected and H1 is accepted. The R² test obtained an R² value of 0.245, indicating that the contribution of democratic leadership style to employee performance at the Malawei Community Health Center is 24.5%, with the remaining 75.5% influenced by variables outside the study.
THE EFFECT OF DIGITAL MARKETING AND PRODUCT QUALITY ON INCOME INCREASE AT PAPUA GALLERY Andrei Maryen; Meyta Longkutoy; Yulita Komboy
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 7 (2025): JUNE
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i7.1022

Abstract

The purpose of this study was to determine the effect of digital marketing and product quality variables on revenue at the Papua Gallery. The analysis technique used in this study was quantitative descriptive, using multiple linear regression. The results of this study are: Hypothesis 1 can be said to have an effect of digital marketing on Papua Gallery's revenue, because the significance value is less than 5% (0.0317 < 0.05), and the calculated t-value is greater than the t-table (2.215 > 2.052), thus H2 is accepted. Hypothesis 2 can be said to have an effect of product quality on Papua Gallery's revenue, because the significance value is less than 5% (0.007 < 0.05), and the calculated t-value is greater than the t-table (3.156 > 2.052), thus H1 is accepted. The F-test was used to examine the effect of the independent variables, namely digital marketing and product quality, together on the y variable (revenue). The F test uses the ANOVA table or F test, so that variables X1 and X2 together have an effect on Y.