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All Journal Jurnal Ilmu Sosial dan Humaniora Jurnal Borneo Administrator: Media Pengembangan Paradigma dan Inovasi Sistem Administrasi Negara Jurnal Manajemen Pelayanan Publik Journal of Governance KACANEGARA Jurnal Pengabdian pada Masyarakat Jurnal Public Policy Jurnal Ilmu Pemerintahan Suara Khatulistiwa Jurnal Kebijakan Pemerintahan Jurnal Perspektif Pembiayaan dan Pembangunan Daerah Journal of Governance and Social Policy Civitas Consecratio: Journal of Community Service and Empowerment
Nur Saribulan
Institut Pemerintahan Dalam Negeri
Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Transportation

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Determining Factors of Digital Public Service Management Implementation Policy at Subdistrict Level in South Jakarta City Marthalina, Marthalina; Dione, Frans; Saribulan, Nur
Jurnal Manajemen Pelayanan Publik Vol 9, No 2 (2025): Jurnal Manajemen Pelayanan Publik
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jmpp.v9i2.59855

Abstract

This research examined the determining factors in implementing digital public service policies at the sub-district level in South Jakarta, focusing on policy substance, task behavior of implementers, work network interactions, target group participation, and resources as proposed by Hamdi (2014). Digital public services at the sub-district level are aligned with the Electronic Based Government System (SPBE) framework but still face various challenges. This research adopts a post-positivist approach using qualitative data collection methods. The novelty of this study remained in its emphasis on the determining factors influencing the success of digital public service policies at the sub-district level. The findings revealed that determining factors influence the implementing of digital transformation policies in public services at the sub-district level in South Jakarta. Clear policies accommodated to local needs, cross-agency collaboration, and improvement of public digital literacy, socio-cultural influences, and the importance of participatory approaches involving community feedback are identified as supporting factors for the success of digital public services at the sub-district level.
Peningkatan kapasitas aparatur pemerintah desa dalam pengelolaan administrasi pemerintahan desa di Desa Talolang Kecamatan Lirung Kabupaten Kepulauan Talaud Rahman, Hardiyanto; Saribulan, Nur; Rahmah, Mutia
KACANEGARA Jurnal Pengabdian pada Masyarakat Vol 6, No 4 (2023): November
Publisher : Institut Teknologi Dirgantara Adisutjipto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28989/kacanegara.v6i4.1656

Abstract

Besarnya anggaran yang dikelola pemerintah desa setiap tahunnya dapat mengakibatkan maladministrasi apabila tidak dilakukan penataan dengan baik, tentu saja hal ini dipengaruhi oleh kemampuan aparat desa dan sistem pengelolaan administrasi yang kompleks. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk memberikan pengetahuan kepada perangkat desa mengenai administrasi pemerintahan desa. Metode yang digunakan dalam kegiatan ini berupa ceramah dan praktek, sehingga materi yang disampaikan dapat dipraktekkan langsung oleh perangkat desa dan masyarakat. Ditemukan bahwa pemerintah desa Talolang telah melakukan penyelenggaraan pemerintahan desa dengan baik namun masih memiliki kendala diantaranya pendamping desa yang belum maksimal membantu dalam penataan administrasi. Sehingga diharapkan pihak kecamatan dapat secara rutin membantu desa dalam melaksanakan tugasnya sehingga program dan kegiatan yang direncanakan dapat terlaksana dengan baik.
How Bandung Succeeds: Multi-Perspective Study of Determinants of Digital Transformation Success in Public Administration Ira Meiyenti; Nur Sari Bulan; Astika Ummy Athahirah; Teresa Irmina Nangameka; Mutia Rahmah
Jurnal Borneo Administrator Vol. 22 No. 1 (2026): April 2026
Publisher : Pusjar SKPP Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24258/jba.v22i1.1738

Abstract

Digital transformation is the main focus in the development of public administration, including in Indonesia. The Electronic-Based Government System (SPBE) implementation at the regional level still faces constraints in human resources, budget, and infrastructure. Bandung City serves as an ideal model of successful SPBE and Smart City implementation. A holistic assessment of the success of digitaltransformation in public administration was performed in this research by combining theoretical approaches (Stakeholder Theory, RBV, and Innovation Diffusion) and practical approaches in the field. This study employed an explanatory sequential mixed methods design, involving 75 quantitative survey respondents and 30 qualitative interview informants at the Bandung City Diskominfo. The data were analyzed using descriptive statistical techniques and thematic analysis. Five key factors, namely (1) Expectations of employees/implementing employees, (2) Expectations of ICT technical operators, (3) Organizational culture, (4) Relative profitability, and (5) Digital leadership were found as the significant factors. The holistic approach successfully integrated multiple theories and field practices in responding to criticisms of previous studies on technical-social focus inequality. The results provide more effective and contextual strategic guidance for local governments to improve the implementation of digital transformation in the public sector.
Integration of Change Theory and Evidence-Based Policies for Equitable Welfare in Mountainous Papua, Indonesia Ira Meiyenti; Ihwan Sudrajat; Afif Syarifudin Yahya; Wildan Maulana Assani Mualim; Nur Sari Bulan
Journal Public Policy Vol 12, No 1 (2026): January
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v12i1.13095

Abstract

This research aims to integrate population administration projections with the Theory of Change (ToC) and Evidence-Based Policy (EBP) frameworks to strengthen policy formulation for the equitable distribution of welfare across districts in Mountainous Papua Province. The research used mixed methods with a sequential explanatory design. In the quantitative phase, population, Human Development Index (HDI), and district-level education indicators are projected for the period 2025–2045 using arithmetic and exponential methods, and the results are then compared across eight districts. In the qualitative phase, the projection findings were interpreted to assess the feasibility of policy assumptions, identify intervention needs, and formulate evaluation mechanisms in the spatial context of Mountainous Papua, using ToC as a prospective analytical tool. The results showed variations in trajectories across districts and misalignments between population growth and HDI increases: Yahukimo is projected to have the largest population but the slowest increase in HDI, whereas Jayawijaya and Central Mamberamo show a stronger upward trend in HDI. Education projections indicate uneven progress and declining participation in vocational education, which contributes to the missing middle skill gap. These findings confirm the need to differentiate district-profile-based interventions and to strengthen monitoring as a policy feedback mechanism. It was concluded that equitable distribution of welfare in Mountainous Papua requires predictive planning and data-driven adaptive governance, with ToC–EBP as a framework to test causal logic, target interventions, and strengthen policy evaluation.
The Strength of Regional Coordination in Government Policy: A Comparative Study of Stunting Reduction Strategies Hardiyanto Rahman; Afni Nooraini; Komedi Komedi; Nur Saribulan
Journal of Governance Volume 10 Issue 4: (2025)
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62870/jog.v10i4.36425

Abstract

Stunting remains a significant challenge to human development, particularly in the Indonesian context, including West Java Province, where the prevalence increased to 23.3% in 2024, exceeding the national average. Sukabumi Regency shows intra-regional disparities in how stunting is addressed across its various subdistricts. This study focuses on two contrasting areas: Cicurug and Pelabuhan Ratu. The research aims to analyze and compare government strategies for stunting reduction in these two contexts and to identify key factors contributing to their success or failure. Employing a qualitative constructivist approach, the study adopts a descriptive framework to explore local government, community engagement, and structural challenges in addressing stunting. The findings reveal that the success of stunting reduction in Cicurug Subdistrict is driven by strong cross-sectoral coordination through the Forkompimcam (Subdistrict Leadership Coordination Forum), active support from the private sector via CSR initiatives, the use of digital data systems such as e-PPGBM and RME, and innovative community-based programs. In contrast, Pelabuhanratu continues to face significant challenges, including weak coordination mechanisms, limited access to accurate data, a predominantly charitable approach, and geographic and economic constraints that hinder effective intervention. In conclusion, the effectiveness of reducing stunting is closely tied to the capacity for cross-sectoral coordination, the implementation of data-driven policies, and the development of locally relevant innovations.
Co-Authors Afif Syarifudin Yahya Anwar Rosshad Astika Ummy Athahirah Frans Dione, Frans Hardiyanto Rahman Hartono, Bagus Wahyu Hilman Malik Ihwan Sudrajat Ira Meiyenti Ira Meiyenti Komedi Komedi Made Dwi Astika Tajem Marthalina Marthalina Maz, Dahlawi Muchlis Hamdi Mutia Rahmah Nooraini, Afni Rahman, Hardiyanto Risky Novialdi Saddam Rassanjani Teresa Irmina Nangameka Vinda Verina Kartika Dewi Primasari Wildan Maulana Assani Mualim